Product Support Engineer Cover Letter

I submit this application to express my sincere interest in the product support engineer position.

In my previous role, I was responsible for defect and issue support using JIRA and work on performance tuning of the SQL and Cypher queries.

My experience is an excellent fit for the list of requirements in this job:

• Good knowledge on datasets we provide like Ratings, Financials, Estimates, SNL
• Good Knowledge on MS-SQL/ORACLE
• Professional approach, exceptional customer service is essential
• Knowledge and experience of problem solving analysis
• Knowledge of Engineering processes, drawing standards, specifications, and Teamcentre workflow
• Cat DSN System / Process
• Cat / BCP Machine Knowledge
• Cat / BCP Attachment / Work Tool Knowledge

I submit this application to express my sincere interest in the product support engineer position.

In the previous role, I was responsible for deep support in PN Cube SQL queries.

Please consider my qualifications and experience:

• Knowledge of Server Virtualization, Network Load Balancing, Clustering, Cloud based deployments
• Organized, comfortable with writing documentation
• Comprehensive knowledge of TCP/IP and networking
• Cisco ASA installation and configuration
• Experience in dealing with ISPs (Internet Service Providers)
• VPN / Firewall experience
• Installation / Configuration / Maintenance of Active directory
• Citrix Metaframe Presentation Server

I am excited to be applying for the position of product support engineer. Please accept this letter and the attached resume as my interest in this position.

In the previous role, I was responsible for basic support of Microsoft SQL servers under the directions of a senior SQL DBA.

My experience is an excellent fit for the list of requirements in this job:

• PowerShell App Deployment Toolkit & VB Script experience
• Application Packaging experience targeted to Win7/8.1/10
• Understanding of VMware Horizon 7 with View
• Experience with packaging and conversion of legacy applications
• Experience with VMware Application Virtualization via App Volumes & ThinApp
• Experience with VMware UEM and Writeable Volume integration
• Experience and understanding of desktops OS and user interactions with Microsoft Active Directory infrastructure and security principles
• WSUS / Patching Experience

I am excited to be applying for the position of product support engineer. Please accept this letter and the attached resume as my interest in this position.

In my previous role, I was responsible for database engineer assistance with the ability to troubleshoot SQL performance problems.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Experience with VmWare Horizon/View Image templates & deployment scripts
• Understanding of Microsoft Universal Windows Platform (UWP)
• Application Whitelisting/Blacklisting & security
• Understanding of PKI certificate structure
• Understanding of SQL infrastructure and query building
• Strong mechanical and electronics troubleshooting skills
• College-level understanding of chemistry and physics is highly desirable
• High-energy person with positive attitude

I submit this application to express my sincere interest in the product support engineer position.

In my previous role, I was responsible for simple to advanced assistance for SQL database administration to include backup, security, and efficiency recommendations.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• MAIL (SMTP, POP Services)
• DNS, Domain registration
• Web server (IIS 7.0 and higher)
• Experience with writing, debugging, optimizing stored procedures, queries
• Content management systems experience in Liferay
• Proficient in both ITIL and Agile methodologies
• Should be familiar with Object Oriented Programming
• Knowledge on APIs and Web Services and related standards such as HTTP, REST, SOAP