Patient Service Rep Cover Letter

Please consider me for the patient service rep opportunity. I am including my resume that lists my qualifications and experience.

In my previous role, I was responsible for general office and clerical support to assigned inpatient and out-patient/medical office.

Please consider my experience and qualifications for this position:

• Perryville Physical Therapy Dept
• PSR schedules all OP PT/OT/SLP appointments
• Completion of medical terminology course or work experience demonstrating knowledge and use of medical terminology preferred
• Familiarity with CPT/ICD10 preferred
• Work requires good communication, organizational, reading and writing skills
• Work requires a genuine interest in people and customer service
• Work requires familiarity with Microsoft applications
• Work requires to be punctual and reliable with attendance

Please consider me for the patient service rep opportunity. I am including my resume that lists my qualifications and experience.

In the previous role, I was responsible for support for all Microsoft Office applications.

My experience is an excellent fit for the list of requirements in this job:

• Addresses work queue tasks and provide communication and documentation in a timely, accurate, and professional manner
• Schedules appointments according to established protocols
• Registers demographic and billing information and determines eligibility and benefits to accommodate the patient's care
• Successfully uses computer software applications to accomplish tasks according to policies and procedures
• Maintains medical records including the collection of patient forms, scanning, filing of correspondence, and test results
• Prepares cash receipts, bank deposits, and balances cash drawer on a daily basis
• Maintains and distributes provider schedules appropriately
• Participates in quality initiatives and safety functions

In response to your job posting for patient service rep, I am including this letter and my resume for your review.

In the previous role, I was responsible for general office and clerical support to assigned out-patient/medical.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Haitian Creole or Spanish
• Healthcare System Navigation
• Background check and drug screen by urine
• Proof of Flu Vaccine for current flu season
• Documents all communications with patients in the computer billing system with a note or a task
• Answering phones, scheduling appointments
• Assigns diagnosis codes on accounts based on physician orders, , In-Patients, Out-Patients, Short-Term Care, Physical Therapy, Cardiac Rehabs
• Patient service representatives will assist self-pay patients in completing the patient financial questionnaire

I would like to submit my application for the patient service rep opening. Please accept this letter and the attached resume.

In my previous role, I was responsible for medical records and business office with appropriate information.

Please consider my qualifications and experience:

• Basic understanding of UB92's and importance of hospital billing/collections process preferred
• Obtains eligibility for patients while registering
• Ensures that the Daily – corrects errors reported on RQI
• Assesses the need for authorization while following established guidelines for each patient in order to ensure payment from payors
• Greets and engages patients and visitors according to established protocols, demonstrating excellent customer service in every interaction
• Communicates schedule and clinical information to patients, co-workers, and clinical staff as needed and appropriate
• Assists in the coordination of care through messages, faxes, phone calls, emails, for communication to providers, patients, pharmacies, and other healthcare resources
• Schedules tests and appointments for referred services and tracks to ensure completion

Please consider me for the patient service rep opportunity. I am including my resume that lists my qualifications and experience.

In my previous role, I was responsible for assists in identifying and ordering needed supplies.

Please consider my qualifications and experience:

• Remains informed and compliant with current Health System, OSHA, Joint Commission, PQRS, and HIPAA policies and procedures
• Answers telephone and responds to inquiry, directs caller to appropriate area, or initiates triage slip for medical personnel response
• Greets and directs patients, salespeople, and visitors with courtesy and discretion, providing exemplary customer service
• Effectively manages calls and deals with patient requests and complaints
• Detects and corrects errors, completes forms, obtains needed information and maintains logs and files
• Reviews physician referrals, obtains and verifies information with patients and insurance companies