Patient Account Representative Cover Letter

Please consider me for the patient account representative opportunity. I am including my resume that lists my qualifications and experience.

In my previous role, I was responsible for accurate information to resolve internal and external member and provider inquiries via verbal and written communications through all channels including phone, email, web portal, and chat interactions.

Please consider my experience and qualifications for this position:

• Quick learner and able to retain information
• Able to lift up to 20 pounds of paper
• Flexible, reliable, business-minded and a team player
• Experience working with Medicare, Medicaid Managed Care, HIP, Tricare claims is strongly preferred
• Knowledge of Physician third party billing, collections and reimbursements
• Knowledge of accounts receivable practices, medical business office procedures, coordination of benefit rules and denial overturns and third-party payer billing and reimbursement procedures and practices
• Demonstrated success working both individually and in a team environment
• Medical Insurance Claims

Please consider me for the patient account representative opportunity. I am including my resume that lists my qualifications and experience.

In the previous role, I was responsible for training and education to front office staff to include: eligibility, authorizations, tasks, claim edits and denials.

Please consider my qualifications and experience:

• Experience in a revenue cycle environment
• Coding, claims, or cash posting experience
• Detailed and demonstrated knowledge of Medicare, Medicare Advantage and Medicaid insurance plans and regulations
• Experience utilizing electronic practice management systems/electronic health records to submit, batch, bill, post and document relevant billing information
• Basic knowledge of ICD-9/10, CPT and HCPC codes
• Comfortable utilizing Excel
• Possess effective communication, counseling, interpersonal and time-management skills
• Knowledge of Microsoft Word, Outlook, and Excel, and general office

I submit this application to express my sincere interest in the patient account representative position.

Previously, I was responsible for direct, daily support to key clients by troubleshooting simple issues and questions across applications, resolving issues, answering questions (via email and phone).

Please consider my qualifications and experience:

• Be comfortable with outbound phone calls
• Knowledge of billing forms and coding
• Extremely strong knowledge of Excel and its functions
• Posting a high volume of payments online
• Researching Credit Balances
• Assisting with the refunds process
• Read and interpret UB04’S & 1500’S
• Knowledge of insurance collections and insurance terminology

In response to your job posting for patient account representative, I am including this letter and my resume for your review.

Previously, I was responsible for territory support to customers (after sales support) via telephone or email with regards to training, applications, troubleshooting/product complaints.

Please consider my qualifications and experience:

• Knowledge of insurance compliance
• Knowledge of medical insurance and medical terminology
• High School diploma or equivalent experience, with some course work in healthcare, while a certification in Insurance Authorization and/or precertification is preferred
• Knowledge of home health, Durable Medical Equipment (DME) and Enteral nutrition products preferred
• Strong basic math and accounting skills
• Previous collections and follow-up experience preferred
• Basic communication skills (verbal/written)
• Basic computer skills (keyboarding, number pad, touch typing)

I submit this application to express my sincere interest in the patient account representative position.

In my previous role, I was responsible for orders/data and retrieve patient information through chart, bariatric registries and excel spreadsheet documents.

My experience is an excellent fit for the list of requirements in this job:

• Proficient at Microsoft Office (Outlook, Word, Excel)
• Intermediate decision making
• Maintain minimum production and quality standards
• Behavioral Health billing and claims experience preferred
• Health insurance companies
• Understanding of computer and phone systems
• Understanding of health insurance
• Understanding of patient charts