Patient Access Coordinator Cover Letter

I submit this application to express my sincere interest in the patient access coordinator position.

Previously, I was responsible for and participate in orientation of medical and hospital personnel with regard to the functions of the transplant service.

My experience is an excellent fit for the list of requirements in this job:

• Requires knowledge of hotel services, transportation options, dining, and other services needed to make the patient and family experience comfortable
• Experience in relevant health-related or social science discipline
• Experience with data platforms, entering and review data
• Strong desktop tool usage including Word, Excel, PowerPoint and Visio
• Working knowledge of project management software tools (Clarity, Microsoft Project)
• Demonstrated established partnerships internally and externally
• Expertise interpreting across technical topics to business needs
• Sleep experience preferred

I would like to submit my application for the patient access coordinator opening. Please accept this letter and the attached resume.

In the previous role, I was responsible for management and oversight of department and individuals responsible for supporting Benefit Investigation, Prior Authorizations; Letters of Agreements; Pre-Determinations; management of Denials and Appeals; relationships with Administrative Law Judges (ALJ); and 501c3 Organizations (co-pay/premium), financial assistance, patient onboarding and medical insurance billing.

Please consider my experience and qualifications for this position:

• Promotes patient safety by reporting of issues through established channels and participating as requested in safety initiatives
• Telephonic nursing and/or telehealth experience preferred
• Experience working in a children’s hospital helpful
• Exhibits competency in the use of Microsoft Word, Excel, Word Perfect, PowerPoint, Visio
• Strong Cerner registration and scheduling knowledge and experience preferred
• BLS, First Aid, Handle with Care and Verbal De-Escalation training
• Analytical skills necessary in order to resolve semi-complex administrative problems, oversee and direct personnel in resolving problems when the supervisor or manager is not available, referring more complex problems the supervisor or manager
• Certified Application Counselor (CAC) and/or CHAM, CHAA (within 3 months of starting the role)

I am excited to be applying for the position of patient access coordinator. Please accept this letter and the attached resume as my interest in this position.

In my previous role, I was responsible for patient Service Functions: Manage incoming calls, scheduling, collection of co-pays and needed documents, and provide general Service orientation to patients.

Please consider my experience and qualifications for this position:

• Knowledge of data entry and use of a computer for patient registration and demographic information, retrieval of patient information and review of financial information
• Knowledge of routine office equipment such as a fax and copier
• Demonstration of proficiency word processing for data entry in account notes in the financial system
• Familiarity with the operation of personal computers
• Advanced skills in Microsoft Excel and Visio
• Advanced knowledge of Patient Access functions within Cerner Millennium
• Advanced knowledge of Soarian Financials applications
• Above average critical thinking skills to listen/read, interpret, evaluate and resolve customer issues with minimal supervision and positive outcome

I am excited to be applying for the position of patient access coordinator. Please accept this letter and the attached resume as my interest in this position.

In my previous role, I was responsible for guidance to the Switchboard Operators, Medical Records Principal Clerks, Program Assistants and Patient Access Representatives.

Please consider my experience and qualifications for this position:

• Disciplined self-learner with independent work ethic, time management, organization and follow-up skills
• Proficient in the Microsoft Office suite with emphasis on Excel, Word and Outlook
• Experience with CRM systems and/or electronic medical record systems, or equivalent
• Experience in the healthcare industry, or medical office
• Familiarity with medical terminology and medical insurance requirements
• Knowledge of IDPH and Accrediting Organization regulations as applicable
• Knowledge of Revenue Cycle
• Excellent human relation, organizational and project management skills

I am excited to be applying for the position of patient access coordinator. Please accept this letter and the attached resume as my interest in this position.

In my previous role, I was responsible for continuing education for promotion of donor awareness as well as chronic illness education to hospital and community medical staff.

Please consider my qualifications and experience:

• Experience reading and understanding payer remittance advice
• Knowledge and experience of Medicare/Medicaid
• Advanced knowledge of Patient Access functions within Cerner Millennium and Soarian Financials applications
• Intermediate proficiency in Microsoft Office applications (Word, Excel, Outlook, Power Point, Access)
• Is compassionate and caring, as the job involves dealing with people who are critically ill and in active treatment
• Is able to switch priorities based upon patient need
• Possesses a basic understanding of medical terminology and procedures
• Is able to maintain confidentiality