Operations Associate Manager Cover Letter

I am excited to be applying for the position of operations associate manager. Please accept this letter and the attached resume as my interest in this position.

In my previous role, I was responsible for oversight in the execution of all Policies and Procedures set forth by the Information Security Office.

Please consider my qualifications and experience:

• Experience with data visualization tools such as Tableau, Looker, GoodData, BIME, Google Data Studio 360
• Advanced Excel, additional PC skills including MS Access, PowerPoint, Word
• Experience hiring, supervising, managing, and motivating staff
• Promote teamwork and responsiveness of individuals in their areas of responsibility through support and coaching
• Conduct a preconstruction meeting independently
• Participate actively in monthly expense re-forecasting
• Have an understanding of vendor contracts in place including scope of work and payment schedule
• Actively take tenant and customer calls, using resources of the lease, property engineers, maintenance, outside vendors, to address issues

I submit this application to express my sincere interest in the operations associate manager position.

Previously, I was responsible for and maintain a work environment that follows the established guidelines and safety procedures set by the department and park.

Please consider my experience and qualifications for this position:

• Proficient hands on experience on MS – Office (Excel)
• Proficient hands on experience on Power Point preparation
• Demonstrated knowledge of Marketing operations and business systems related to customer marketing databases and data analysis
• Substantial experience in Clinical Research Monitoring
• Experience in Client Management/Facing activities
• Clinical Leadership experience or Study Management experience (desirable)
• Have excellent organizational and follow-up skills with strong attention to detail
• Strong IT Service Management mind set, with ITIL Foundation Certification

Please consider me for the operations associate manager opportunity. I am including my resume that lists my qualifications and experience.

In the previous role, I was responsible for consultation, direction, guidance and feedback to direct reports on their performance relative to the business objectives set forth.

My experience is an excellent fit for the list of requirements in this job:

• Actively participate in RFP process for contracted services and capital projects
• Manage services delivery as per the set service level agreements
• Ensure all operational reports are accurately produced and published on time
• Presents logical analysis/observations from the performance/operational reports
• Drive and consistently maintain rigor around operations discipline
• Builds and maintains an excellent business relationship with the Internal and external partners
• Assume complete ownership of day to day operations
• Conducts effective and regular 1-2-1 sessions with direct reports

I am excited to be applying for the position of operations associate manager. Please accept this letter and the attached resume as my interest in this position.

In my previous role, I was responsible for and maintains key financial metrics; and reviews operating metrics for the facility to ensure facility meeting goals and forecasts.

Please consider my experience and qualifications for this position:

• Assess needs for training to enhance job performance of associates on the team
• Work with each associate to develop and act upon a development plan to ensure that each individual has an opportunity to achieve their performance goals
• Promote teamwork and responsiveness of individuals in their areas of responsibility
• Conducting effective Performance Appraisal meeting
• Participate in hiring activity for his/her team and organization
• Seek opportunities for continuous improvement
• Should have managed a team of 15 - 20 associates
• Exposure to Defined Benefit processes will be an added advantage

I submit this application to express my sincere interest in the operations associate manager position.

Previously, I was responsible for basic customer service support either face-to-face or through an alternate channel as required by the business.

My experience is an excellent fit for the list of requirements in this job:

• Strong ServiceNow experience
• Experience in working with outsourced vendors offshore resource management
• ITIL Intermediate certifications in Service Strategy, Design, Operations, and Continual Service Improvement
• Experience implementing and managing a configuration management database (CMDB)
• Experience managing hardware/software management process
• Understanding of services agreements (contracts)
• Exposure to AIMA, and SOC1 (SSAE16) and ISAE 3402 Reports is advantageous
• Understanding of regulations impacting the industry