Front Desk Manager Cover Letter

In response to your job posting for front desk manager, I am including this letter and my resume for your review.

In my previous role, I was responsible for support for events, including setting up computers, tablets, and streaming devices, recording events and coordinating video streaming requests.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Manage staff at the Front Desk and Guest Services
• Directs and controls the activities of the Front Desk, Bell Staff and Arrival/Valet Staff
• Interview, train and schedule the staff
• Review and monitor schedules of staff in other department of responsibility
• Coordinate arrivals, departures and billing requirements
• Review daily arrivals to ensure proper handling of Special Attention Guests, Return Guests, and Groups
• Check guest in and out in an efficient and friendly manner, using guest name whenever possible
• Works collaboratively and professionally with co-workers and supervisors

Please consider me for the front desk manager opportunity. I am including my resume that lists my qualifications and experience.

Previously, I was responsible for relevant data to Property Tax Consultant for real and personal property tax filings.

My experience is an excellent fit for the list of requirements in this job:

• Excellent computer skills and working knowledge of PMS such as HOT SOS, Opera and Micros
• Possesses charisma and personal flair
• Passionate about working with people within an international and multi-cultural team
• Monitor the Front Office departmental day to day operations and ensure guests receive prompt and exceptional service
• Ensure the Guest Services and other related colleagues in various departments take note of VIP’s and offer exceptional service
• Assist with Marketing initiatives and give suggestions for improvement
• Maintaining standards in line with the Leading Quality Assurance Jumeirah Hallmarks and Guiding Principals
• To ensure the in-house guest credit limit report is reviewed and submitted to Finance department on a daily basis

I would like to submit my application for the front desk manager opening. Please accept this letter and the attached resume.

Previously, I was responsible for end user support and problem resolution for office phones and computers, Internet and LAN connectivity, email access and archiving.

My experience is an excellent fit for the list of requirements in this job:

• Build an open and trustful environment where everyone's opinion is share and value
• Communicate clearly and openly the correct information at the right moment
• Strive to deliver the best quality and be encouraged by excellence
• Experience working in a hotel, hospitality, or corporate environment
• Understands, believes in and upholds Massage Envy Promise, Vision and Values
• Understand and believe in the benefits of massage, stretch and skincare
• Be knowledgeable of and enforce policies and procedures
• Show passion for products, customer service, coaching, and selling

I would like to submit my application for the front desk manager opening. Please accept this letter and the attached resume.

In the previous role, I was responsible for such training, direct performance of staff and follow up with corrections when needed, input and access information in the property management system/computers/point of sales system.

Please consider my experience and qualifications for this position:

• Good command of the English language, multi lingual is an asset
• Valid driver’s license and clean driving record to meet company standards
• Excellent computer skills including knowledge of Word, Excel, and Property Manager
• Flexible schedule to include all shifts as needed, including weekends and holidays
• Job Specific Computer Skills - Using computer hardware and software specific to job (e.g., MARSHA, PMS)
• Experience in the entertainment industry strongly preferred
• Three Professional References (Name, Title, Email, Phone)
• A firm knowledge of hotel operations

I am excited to be applying for the position of front desk manager. Please accept this letter and the attached resume as my interest in this position.

Previously, I was responsible for information and assists staff in recommending area restaurants, theaters, community events, activities, etc., to ensure optimum guest satisfaction.

Please consider my qualifications and experience:

• To make sure HOD’s respect the deadlines and complete tasks
• Performance manage colleagues and guide them to perform well and excel in their job roles
• To ensure Colleague Recognition programs are in place and Appreciation letters are given for exceptional service of colleagues
• Communicate to all HOD’s any sensitive information related to the business or security concerns
• Maintain all procedures and adheres to them with emphasis on hotel credit policy
• To ensure all HOD’s monitors fair work schedules for their teams and address any concerns including vacation plans
• To ensure Section Heads are monitoring and following through to achieve their departmental KPI’s
• To develop and implement programs / projects to further improve and enhance levels of service and guest care within all departments