Duty Manager Cover Letter

In response to your job posting for duty manager, I am including this letter and my resume for your review.

In my previous role, I was responsible for liaison with Sector COOs to understand performance, outlook and activity.

Please consider my experience and qualifications for this position:

• Keep very close relations with all VIP guests and respond accordingly to all their needs
• Proficient with software programs such as Microsoft Word, Excel, Outlook and OPERA PMS
• Confident in conflict resolution and complaints handling
• Oral and written fluency in English and Chinese
• Certificate in Hotel Management or equivalent
• Hotel and Restaurant Management Graduate
• Knowledge of OPMS, FCS, PC
• Excellent interpersonal skills, able to deal with guests & employees at all levels

Please consider me for the duty manager opportunity. I am including my resume that lists my qualifications and experience.

Previously, I was responsible for outlook, timeline, and plaining detail for department software development, cloud development, and migration requirement from DHA.

Please consider my experience and qualifications for this position:

• Fostering a culture of customer focus, responsiveness, service quality, innovation in solutions and improved productivity based on meaningful performance metrics
• Experience in high-intensity operational roles
• Strong team coaching and supervisory skills
• Strong understanding of ITIL incident, request and change management processes
• Strong customer relationship building skills quickly able to develop credibility with clients
• High level of technical understanding of internetworking and unified communication technologies
• Good active listening skills leading to a more accurate understanding of others
• Resource management skills, ensuring the right tasks are assigned to the right people

I would like to submit my application for the duty manager opening. Please accept this letter and the attached resume.

In the previous role, I was responsible for courteous, timely service when addressing customer questions and concerns.Able to use relevant computer system applications (which may include spreadsheets, word processors, databases, etc) at an advanced level.

Please consider my qualifications and experience:

• Excellent communication skills, knowledge of a second foreign language an advantage
• Excellent organizational leadership & administrative skills
• Fluent in oral and written English, Cantonese and Mandarin
• Certificate in Hotel Management
• Be familiar with hotel front office operation and general management knowledge
• Be familiar with emergency response procedure
• Strong organization and coordination skill
• Good communication and English skill

Please consider me for the duty manager opportunity. I am including my resume that lists my qualifications and experience.

In the previous role, I was responsible for data and insights to drive better decisions via working with DMPI for internal data and outlook.

Please consider my qualifications and experience:

• Coach, lead and mentor Associates to deliver exceptional service
• Significant understanding of MSP's
• Awareness of Infrastructure and Technology, sufficient for understanding of impact of failures
• Awareness and appreciation of Service Management best practices (ITIL), tools and best practice frameworks ITIL v2 and or v3
• Commitment to customer values, self-starter
• Knowledge in Safety and Security, First Aider
• Able to work flexible hours & Physically fit
• Co-ordination of all resources ensuring adequate service coverage

In response to your job posting for duty manager, I am including this letter and my resume for your review.

In the previous role, I was responsible for accurate and consistent outlook that demonstrates understanding and control on a weekly, monthly, quarterly and annual basis.

Please consider my experience and qualifications for this position:

• Good business and commercial acumen enabling perspective to be applied to situations
• Manage large workforce in multinational locations
• ISO 20K requirement and compliance
• Flexibility in approach to problems
• Strong understanding and working knowledge of database and reporting principles
• Business Information Management methodology/theory working knowledge of knowledge management and IT program methodologies
• Manage safety Level 2 Highfield Level 2
• Basic food hygiene certificate Level 1 Highfield Level 1