Customer Solutions Architect Cover Letter

I am excited to be applying for the position of customer solutions architect. Please accept this letter and the attached resume as my interest in this position.

In the previous role, I was responsible for subject matter expertise around the usage of Salesforce and how it aligns with business processes to the broader Customer Platform team.

Please consider my qualifications and experience:

• Provide support in partner meetings and seminars
• Assist partner in qualifying customer technical requirements
• Experience working with financial services industry
• Build strong relationships with stakeholders across all business and technology levels
• Identify product improvements, features, opportunities to maximize value and expand NuDetect's reach within the customer’s environment
• Own SOWs, technical artifacts and requirements gathering related to client solutions, model improvements, and new features
• Validate requirements following onboarding and project completion
• Develop and maintain expertise in NuData products and identity / risk management solutions

I am excited to be applying for the position of customer solutions architect. Please accept this letter and the attached resume as my interest in this position.

Previously, I was responsible for strategic guidance leading to mission and customer focused application development to enhance customer and partner communities’ strategy.

Please consider my qualifications and experience:

• Preliminary requirements development
• Preliminary development of the Solution Definition
• Preliminary identification of key technical risks and issues
• Technical / commercial skills ( pro-active, committed, motivated, self-learning)
• E2E MSO solution knowledge, CM/STB, DOCSIS, HFC, CMTS, EoC, CCAP, IP/MPLS, DWDM/OTN, BTV head end and IP Video, IMS, Cloud/SDN/NFV
• Solid understanding of MSO market in LAT
• NSX (or similar)
• IaaS and DevOps

I submit this application to express my sincere interest in the customer solutions architect position.

In my previous role, I was responsible for direct assistance to field sales/pre-sales team, acting as subject matter expert for VMware Cloud Platform with deep product expertise as well as comprehensive knowledge of IT enabling technologies in customer deployment scenarios.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Proven skills and programming experience in Java, J2EE, multi-threading, REST, Data Caching Services, DB schema design and data access technologies
• Previous experience designing ecosystems for Web applications & API Platforms
• Experience in architecting and defining Application layer in SOA landscape
• Experience in building, orchestrating, and deploying highly scalable REST based stateless APIs/web services for web applications/ mobile clients
• Hands on experience in database design, development and support with Java based solutions
• Understand security concepts and build reliable and safe distributed applications
• Experience building and developing models associated with Pre-Silicon Simulation Prototyping Solutions , Virtual Platform, Emulation, Hybrids
• Experience building integrations across WFM, CRM, and Unified Communications

In response to your job posting for customer solutions architect, I am including this letter and my resume for your review.

In my previous role, I was responsible for solid technical understanding of the offering with the ability to discuss and demonstrate the full platform and how it may be configured to meet customer business needs.

Please consider my qualifications and experience:

• Contributes to the development of strategy and recommends optimized client solutions
• Serves as organizational spokesperson for the call center and prime consultant on large opportunities
• Contributes to the development of organizational strategies
• Works on unique and complex issues that have a broad impact on the business and implements strategic policies
• Call Center/ Customer Experience / Contact Center Transformation and Innovation solution
• Knowledge and expertise in Call Center/Contact Center technologies
• Interface with engineering teams to develop and present proof of concept solutions demonstrations
• Development of the solution architecture for the purpose of offer submission

In response to your job posting for customer solutions architect, I am including this letter and my resume for your review.

In my previous role, I was responsible for support in collaboration with our Customer Success and Sales teams to ensure service meets customers business needs.

Please consider my qualifications and experience:

• Red Hat Openshift (or similar)
• Solid grasp of Modern Applications Frameworks and CI/CD
• Experience in Architecting and Implementing Containerized Platforms for Enterprise Grade Modern Applications
• Extraordinary communication (written and verbal, internal and external) and presentation skills
• Highly entrepreneurial with a strong passion, urgency, energy, dedication, and a persistent commitment to succeed and win
• Completely “gets and believes” what we are doing around Cloud Native Apps and shares our passion to do whatever it takes to make the dream happen
• VSphere (ESXi and vCenter)
• VRealize Suite (Orchestrator, Automation, Operations Manager and Log Insight)