Cloud Operations Cover Letter

I am excited to be applying for the position of cloud operations. Please accept this letter and the attached resume as my interest in this position.

In my previous role, I was responsible for architect, design, maintenance and troubleshooting support for Cisco ACI, F5 load balancer, FortiGate and Palo Alto firewalls utilizing IBM best practices along with other aspects of client security.

Please consider my experience and qualifications for this position:

• Strong understanding and knowledge of Microsoft Azure services (Virtual Machines, Websites, Storage Blobs, SQL Database, Virtual Network, Traffic Manager, Automation, Active Directory, CDN, Cache)
• Scripting experience – JavaScript, PowerShell, Python is preferred
• Deep understanding and hands-on experience with Cloud-based and managed / hosted services business operations and leadership
• Strong customer facing experience including managing customer issues and escalations
• Continuously improve the customer experience, including requirements for changes to product roadmaps and service delivery models
• Design and produce reports for ITS stakeholders related to costs, utilization, quality
• Role can be based anywhere in the Southeastern U.S
• Create and maintain scalable, reliable, consistent and repeatable systems

In response to your job posting for cloud operations, I am including this letter and my resume for your review.

Previously, I was responsible for assistance, training, and advice to users in the effective use of DDoS mitigation techniques.

Please consider my qualifications and experience:

• Cloud Architects wanting to learn best-practice in terms of AWS operating environments
• Service Delivery Managers and Consultants wanting to update their skillsets for the Public Cloud
• ITIL, SIAM and ITSM subject matter experts wanting to work on the largest and most prestigious AWS projects
• Cloud Transformation leaders wanting to go deep on Cloud Operating Models, operations capabilities and experience significant cloud migration projects
• Clear track record of communicating with senior IT leaders – CIO, CTO, CSO
• Understanding of enterprise IT Operational capabilities – examples include change, release, infrastructure management or applications management
• IT Service Management tools such as ServiceNow, BMC Remedy or Cherwell
• IT delivery using ITIL or similar ITSM frameworks, particularly focused on Service Operations or Service Transition

I submit this application to express my sincere interest in the cloud operations position.

In the previous role, I was responsible for network configuration requirements for firewall rules, DNS, and load balancing.

Please consider my qualifications and experience:

• Prior NOC/TAC/Operational experience preferred
• Experience in working on projects in different geographies and cultures within a global services matrixed organization
• Good understanding of infrastructure technologies (Intel/Unix, Servers, Virtualization, Middleware, Email and Messaging Services and Networking)
• Contribute to the continuous improvement in our working practices and overall quality of service
• Understanding of monitoring and service desk lifecycle and processes
• Knowledge of Microsoft Office Suite, Outlook and SharePoint
• Skilled at System Administration
• Knowledge of Linux and IT Networking

I would like to submit my application for the cloud operations opening. Please accept this letter and the attached resume.

In my previous role, I was responsible for l3 expertise (related to server load balancer, i.e.

My experience is an excellent fit for the list of requirements in this job:

• Knowledge of A+, Net+, Network+ and Security+
• Knowledge of Virtual Machines
• Define and implement the product roadmap for Health, Governance, and Cost Optimization of cloud services
• Expert managing AWS services (EC2, Cloudtrail, IAM, Config, cloudwatch, S3, Lambda) via CLI and API within a multi account production environment
• Expert in at least one
• Working knowledge of infrastructure security concepts including firewalls, DMZs, intrusion detection/prevention systems, network security, application security concepts, password management, RBAC, access provisioning, and OWASP
• Familiarity with scripting languages, Infrastructure-as-a-service, and Infrastructure-as-code tools
• Acceptance of a multi-cultural team

I submit this application to express my sincere interest in the cloud operations position.

Previously, I was responsible for daily operational support for managed lab networking environments (switching/routing infrastructure, VMware, Private and Public cloud).

Please consider my experience and qualifications for this position:

• Enterprise IT Infrastructure Management
• Familiarity with Application Delivery frameworks and approaches (COTS, Agile, DevOps, CI/CD, Waterfall)
• Public Cloud (AWS, Azure, Google) or…
• Private Cloud / Virtualisation (VMWare, OpenStack, MS) or…
• SaaS (O365, SalesForce)
• Expert managing AWS services (EC2, S3, Route 53, ELB, VPC, Cloud trail, IAM, AWS Config, cloudwatch, Lambda) via CLI and API within a multi account production environment
• Hands on knowledge on one of the config management tools preferably chef or Ansible
• Cloud support experience