Associate Representative Cover Letter

I submit this application to express my sincere interest in the associate representative position.

In the previous role, I was responsible for complex customer support in all benefit programs including, but not limited to, claim resolution, protected leave case management, and workers compensation (including DBA) claims.

Please consider my qualifications and experience:

• Monitor, research and resolve all open Credit Memos, On Account and Unapplied balances aged over 60 days
• Strong PC skills, including intermediate / advanced Excel and Database skills
• Oracle AR / Credit and Collections
• Self-motivated, capable of multitasking in a fast paced environment
• Customer service mindset and experience
• Knowledge of Land Systems, including, but not limited to Quorum (QLS)
• Membership in or certification with International Right-of-Way Association, Association of Lease and Title Analysts
• Experience in a plant environment, chemical industry preferred

I would like to submit my application for the associate representative opening. Please accept this letter and the attached resume.

Previously, I was responsible for canadian loan, lease and Multi-Use customers (English and French) with information in response to questions and inquiries.

Please consider my experience and qualifications for this position:

• Assist with account cancellation process
• Excellent relationship building and administrative skills
• Scan inbound and outbound trackable shipments using our tracking application with exceptional accuracy and efficiency
• Experience in Semiconductor, Software industry is preferred
• Able to do direct source
• Open to take other works (like HR operation) when needed
• Team player, accountable and proactive
• Prior general experience working in an office or production environment with basic knowledge of mathematics and in the use of production machinery (i.e., envelope stuffing machine)

I would like to submit my application for the associate representative opening. Please accept this letter and the attached resume.

In the previous role, I was responsible for the highest-quality service to French and English institutional clients through inbound call and feedback email activity.

Please consider my experience and qualifications for this position:

• Knowledge of human resource practices, including compensation, talent acquisition, and employee relations
• Some experience in administration and business support
• Customer focus, with experience in a professional sales environment preferred
• Strong financial product knowledge and experience, especially in Insurance and/or Annuities
• Experience with California HR Laws
• Understanding of Security Professional applications currently deployed throughout the corporation
• Working knowledge of boilers, cooling towers, and wastewater treatment system
• Our Scottsdale, AZ office is looking to continuously grow our Workers Compensation, Auto and Property Associate Claims Representative teams

I am excited to be applying for the position of associate representative. Please accept this letter and the attached resume as my interest in this position.

In the previous role, I was responsible for customers with effective and timely first-level technical support over the telephone in both English and French.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Solid computer skills with strong working knowledge of Microsoft Office and an HRIS
• Answer inbound customer/client requests or inquiries concerning services, products, account maintenance, and report problem areas
• Be confident and listen attentively to the caller’s questions with the purpose of providing an outstandind experience
• Utilizes dual computer systems to initiate and complete service orders and handle customer requests
• Make recommendations according to customer's needs on benefits services available to meet their needs
• Working knowledge of paper machine operations, wet end chemistry, pulp mill operations>operations, wet end chemistry, pulp mill operations
• Good knowledge and understanding of benefits policies and procedures
• Vendor forms

I would like to submit my application for the associate representative opening. Please accept this letter and the attached resume.

In my previous role, I was responsible for assistance on employee benefits and insurance plans including Medical, Dental, Vision, FSA, HSA, EAP, 401k, Life, and Disability as well as assistance with Unemployment and Workers Compensation as needed.

My experience is an excellent fit for the list of requirements in this job:

• Working knowledge of Vicor and Kofax systems
• Expertise in check negotiation and familiarity with client instructions and processes
• Routine machine maintenance
• Experience in a professional sales environment preferred
• Understand and utilize Honda problem solving methods to increase department efficiency and effectiveness
• Professional experience within healthcare revenue preferred
• Excel, Outlook, Word, Internet
• Diploma in Accountancy, LCCI, CAT, ACCA