After Sales Manager Cover Letter

I would like to submit my application for the after sales manager opening. Please accept this letter and the attached resume.

In my previous role, I was responsible for monthly Reports to Bosch Automotive Steering Columns Corporate Quality (SGd and VND) on Bosch Automotive Steering Florence and Northville Quality Performance and significant Customer issues.

Please consider my experience and qualifications for this position:

• Manage warranty cost and goodwill spend across the Area dealer network
• Monitor dealer after sales personnel for compliance with training and certification requirements
• Provide council, guidance and assistance to dealers on vehicle repair and buyback prevention
• Council and advise dealers on warranty processes and actively control warranty costs
• Drive wholesale, retail and internal tire and accessory business
• Service as subject matter expert for answers to dealer questions on after sales topics
• Monitor dealership KPIs and review performance with dealer management
• Serve as a consultant, identifying after sales opportunities for improvement and work with the dealership management team to develop creative and innovative solutions into action plans, then monitor and support the dealership in their implementation

I am excited to be applying for the position of after sales manager. Please accept this letter and the attached resume as my interest in this position.

In the previous role, I was responsible for an improve technical trainings (Fuseology) on our automotive products in front of our customer, Sales organization and authorized sales reps including distributors.

Please consider my experience and qualifications for this position:

• To manage the strategic partnerships with OEM’s and ODM’s repair suppliers across Insurance and Channel Returns Operations
• The role holder will also support and contribute to the implementation of Supply Chain and customer strategies
• Good understanding of Supply Chain systems and processes
• Experience in people management, able to think creatively and give direction
• Basic project management – successfully build, manage and execute project plan
• Good communicator and well developed interpersonal skills to lead conference calls and team meetings provide articulate updates to the BTSC senior leadership team
• Experience to deliver change management programmes through robust people engagement and transition management within their operational scope
• Has the gravitas to manage challenging individuals and difficult people situations

In response to your job posting for after sales manager, I am including this letter and my resume for your review.

In the previous role, I was responsible for leadership to assigned staff and consistently monitor performance and measures results against objectives and established expectations against strategies and annual business plan.

Please consider my qualifications and experience:

• General understanding of dealership wholesale and retail parts business
• Customer relations management experience
• Automotive Technical Certification (ASE)
• Advocate for the customer and the dealer while simultaneously protecting the interests of Audi of America and preserving brand standards
• Monitor for dealer compliance with Audi processes and procedures, providing training and council as needed
• Assist dealers in fully utilizing Audi parts and service marketing programs
• Collaborate with the area team and regional management to ensure dealers meet Audi Business Fundamental requirements
• Lead and achieve targeted Area brand performance in the Chicago metro market

In response to your job posting for after sales manager, I am including this letter and my resume for your review.

Previously, I was responsible for input into budgetary and planning processes and monitor performance against budget, taking appropriate action to address any variances.

My experience is an excellent fit for the list of requirements in this job:

• Educated in technical equipment both theoretical and practical (mechanical and electrical)
• Proven technical sales skills
• Prior experience with an OEM calling on dealerships or working with dealerships from a customer relations and automotive repair perspective
• Drive Area retail parts and accessory sales, service loyalty, and customer satisfaction objectives
• Operate as subject matter expert for answers to dealer questions on After Sales topics
• Proven record of leading engagement and effecting change within automotive dealerships, dealer groups, and complex corporate organizations
• Ensure customers receive a premium service experience synonymous with the Audi brand values
• Collaborate with the Area Team and regional management to ensure dealers meet Audi Business Fundamentals requirements

I submit this application to express my sincere interest in the after sales manager position.

In the previous role, I was responsible for recommendations to support business development and manage brand, product and segment strategies for the Asia Pacific automotive refinish market.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Professional verbal and written communication skills, along with strong interpersonal, presentation and negotiation skills
• Proven success building relationships with customers
• Proficient in the use of Laptop computers and Microsoft & Outlook programs
• Proficient in training and mentoring other employees
• Oil and Gas experience – especially in Gas Processing, Production, Equipment, Gas Compression – Aftermarket Services
• Understanding of gas compression and engine OEM pricing structure
• Bachelor or higher in Business Administration or Marketing with relevant majors
• High willingness to learn, poses a positive, self-motivated outlook coupled with the analytical, strategic thinking and emphasis on building team spirit