Services Architect Resume Samples
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Services Architect Resume Samples
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RB
R Bechtelar
Raina
Bechtelar
58314 Gutmann Streets
Chicago
IL
+1 (555) 130 5039
58314 Gutmann Streets
Chicago
IL
Phone
p
+1 (555) 130 5039
Experience
Experience
New York, NY
Services Architect
New York, NY
Thompson-Grimes
New York, NY
Services Architect
- Assist in the development and refinement of annuity services/solutions costing models. Lead efforts to improve and align tools used in delivering services
- Contribute to the determination of outsourcing, product pricing and collaborates with the Client Manager to develop an implementation solution
- Assist in the planning, design and improvement of IT Services offered to clients
- Grow services revenue by interacting with all levels of client management and proposing solutions that provide business benefit
- Develop a positive relationship with key client decision-makers or influencers who purchase the service in target opportunities
- Works closely and proactively with sales executives, sales managers, presales, and Services (delivery) leadership
- Assists management teams in assessment of additional technical resources
Houston, TX
Professional Services Architect
Houston, TX
Dach, Lemke and Walker
Houston, TX
Professional Services Architect
- Designing the full lifecycle of the BlackBerry product deployments for global enterprise customers
- Supporting Sales teams with high-level architecture recommendations during pre-sales process
- Mentoring BlackBerry consulting teams on architecture and design best practices
- Collaborating with Engineering and Product Management and New Product Introduction (NPI) teams on emerging products and technologies
- Pro-actively work with account teams to identify customers who will benefit from Architecture services and demonstrate the value to those customers
- Ensuring that Technical Support cases opened during Professional Services engagements include complete descriptions of problem statements, to ensure efficient hand-off to Support teams
- Serving as the subject matter expert to customers and BlackBerry consultants on optimal BlackBerry deployment, products and configurations in unique and sophisticated customer environments
present
Philadelphia, PA
Principal Software Services Architect
Philadelphia, PA
Macejkovic and Sons
present
Philadelphia, PA
Principal Software Services Architect
present
- Prepare documentation of architecture and key design decisions for communication to multiple audiences including developers, management, and stakeholders
- Distributed energy management using battery storage
- Develop and share best practices with team members
- Work on Definition, Validation, Delivery. Build enterprise grade architecture, team level architecture and demonstrate technical Leadership
- Internal tools to mobilize software services workforce
- Knowledge of IP networking, firewall and load balancer
- Project management, scheduling, and resource allocation
Education
Education
Bachelor’s Degree in Computer Science
Bachelor’s Degree in Computer Science
The University of Kansas
Bachelor’s Degree in Computer Science
Skills
Skills
- Strong knowledge and technical competence in messaging architecture, MS Exchange 2010 and beyond
- Knowledge of routers, switches, and firewalls
- BS Engineering or Computer Science and/or MBA in related field, or comparable industry experience
- Quick learner with desire to learn new tools and techniques
- Recent Administrative and/or implementation experience with BlackBerry or comparable Enterprise Mobility Management solutions
- Ability to travel 50-60% of the time
- Experience with comprehensive Enterprise Software deployment for clients
- Experience with scripting languages such as HTML/CSS/JavaScript/PowerShell
- Strong verbal and written communication, customer service, accounts management with the ability to interface with a diverse set of clients, over the phone and in person
- Microsoft Office suite, especially Excel, Powerpoint and Project
15 Services Architect resume templates
Read our complete resume writing guides
1
Web Services Architect Resume Examples & Samples
- Helping us with our big technical decisions
- Picking up a project and running with it
- Designing and implementing new features in a highly scalable and maintainable manner
- Writing code that runs in the cloud (AWS: EC2, SQS, etc)
- Developing data models
- 5+ years of experience in building scalable web applications/cloud services is required
- 5+ years developing solutions using a mix of Java and Ruby on Rails (ActiveRecord, good familiarity with available gems + plugins etc.)
- Strong knowledge of HTML5, CSS and MySQL
- Knowledge in C++, C# is a plus
- Complete understanding of and rigorous approach to testing (TDD or BDD), continuous integration
- Must know how to effectively manage your time and reliably ship
- Strong problem solving skills, attention to detail
2
Senior Principal Services Architect Resume Examples & Samples
- Provide reusable standards, guidelines, patterns and frameworks to application development projects within the Sabre Hospitality Solution organization
- Design application interfaces and software services to maximize reuse based on the business processes and governance rules for sharing
- Actively participate and present in Architecture standards discussions
- Analyze new and emerging trends in application and systems architecture, evaluates alternatives, and completes feasibility studies
- Maintain appropriate professional designations and up-to-date knowledge of current information technology techniques and tools
- Consult across multiple projects and technology areas, to perform troubleshooting, root cause analysis, and solution implementation
- Consults with management in the analysis of short and long range business goals and recommends innovations that anticipate the future impact of these changing goals
- Negotiate and execute critical vendor relations in support of systems and architecture
- Strong experience in design and implementation of APIs and Web Services
- Highly proficient with Java, C++ or C# programming language
- Strong track record of verbal and written technical communication, to various levels in the organization
3
Enterprise Data Services Architect Resume Examples & Samples
- At least 10 years of progressively responsible job-related experience, with minimum of 4 years related to data management responsibilities
- Demonstrated experience in design and implementation of an enterprise data model, metadata solution and content management solution, preferably IBM or SAP based solution
- Good knowledge of data modeling tools like Erwin
- Fundamentals of information and integration architecture and technologies
- Must be able to work with diverse project teams with members representing many segments and levels of the organization
- Experience in Troux Information
- Expertise with Cloud vendors like AWS and/or Azure
4
IT Infrastructure Data Center Services Architect Resume Examples & Samples
- Evaluate new technologies and stay current with industry trends and developments
- Gather requirements specific to IT infrastructure technologies listed above
- Develop engineered reference architectures for new services including design(s), specifications, documents, diagrams and configurations applicable to data center services
- Develop user focused solutions spanning multiple IT Infrastructure technologies
- You have a passion for creating business solutions using technology. You are someone who constantly keeps abreast of new technology innovations and envisions ways they can be applied to deliver business solutions that are faster, better or cheaper
5
Shared Services Architect Resume Examples & Samples
- A demonstrable enthusiasm for evolving technologies
- Work experience as a Technical Architect
- Strong written and verbal communications
6
Mobilefirst Services Architect Resume Examples & Samples
- MobileFirst/Cloud Products (Worklight, Aspera, Bluemix, ICO, Urbancode) a MUST
- Programming skills on jquery, javascript, html, css a MUST
- Operating Systems : Unix and Windows ; MobileOS ( iOS, Android and all other supported platforms)
- Computer networks and Network security . TCP/IP fundamentals, network protocols. Troubleshooting network setups or network issues
- Infrastructure setup ( Knowledge of WAS, Tomcat server would be good)
- Clear and effective communication skills(oral and written English)
- Fluent in Thai
7
System Services Architect Resume Examples & Samples
- Experienced within the area of System Services, but also within different disciplines such as infrastructure architecture, systems architecture, information architecture and enterprise architecture
- Have worked as an IT Architect during a number of years and have experience in various system and storage technologies
- Have relevant knowledge in developing solution around Software Defined Data Centres/Environment
- Have knowledge of various Public Clouds and the ability to adapt to IBM Clouds products to solution private cloud environment
- Strong knowledge and experience in IIT Optimization and Virtualization
- Be able to strongly articulate IBM’s IaaS and PaaS solution with high value proposition
- Have the competency to develop high level systems architecture and present solution with transformational values
- Ability to develop transformation roadmaps to enhance IBM’s perspective
- Be able to closely interface with IBM’s Software and Hardware groups
- Be able to develop high level architecture for CxO level presentation and discussion
- Ensures the technical accuracy of all designs within the scope of the existing infrastructure
- Take the lead role in supporting country team in selling and solutioning services to prospective client
- Deep Hybrid IT knowledge is key
- Lead opportunity identification and qualification activities, progressing deals through to signing with the sales team
- Ability to solution systems relocation services covering both storage and servers. Need to develop plans for migration and relocation services including liaising with vendor/s to provide services and quotation
- Assume technical solution ownership with every bid. Own and develop solution design for proposals and statements of work that aligns to the client needs
8
Senior Directory Services Architect Resume Examples & Samples
- Developing technology roadmaps to fulfill current and future requirements
- Developing and tuning planning methodologies to onboard new infrastructure, software and ultimately services into the environment
- Working collaboratively with cross-functional teams to create requirements, evaluate vendor solutions and find solutions to integrate them into the environment
- Developing strategies and testing in a lab environment to integrate existing infrastructure, software and databases into a common environment
- Designing, reviewing and presenting solutions to other peer groups
- Documenting non-functional requirements, infrastructure design, hardware, software and professional services appraisals and costs
- Reviewing new technologies that could reduce overall costs, create efficiencies and provide significant value
9
Collaboration Services Architect Resume Examples & Samples
- Stay current on the latest trends and provides solutions based on company methodology and customer expectations
- Assure the administration of Honeywell tenants
- Partner with Service Managers and Leader to consolidate strategies
- Coordinate Managed Service Providers in charge of Online Services
- Drive effective continuous improvement
- Optimize usage of automations to reduce cycle time
- License Management
- Align adoption and communication with roadmap
- Establish and manage the early adopter network
- Partner with other functions to setup, maintain and improve compliance components such as eDiscovery and DLP
- Establish new Services architecture based on new offering
- Act as the SPOC for cross-workload activities
- Provide L3 support when required
- Establish and maintain dynamic end-to-end reporting
- Manage communication on tenant-wide changes and news
- Enablement, Management and support for existing cross-tenant tools (Office Groups, Video portal, Delve, Sway, Power BI, etc…)
10
Directory Services Architect Resume Examples & Samples
- Assessment of customer's environment prior to migration
- Documentation for migration plan
- Methodical approach to problem solving and resolution
11
Professional Services Architect Resume Examples & Samples
- Designing the full lifecycle of the BlackBerry product deployments for global enterprise customers
- Supporting Sales teams with high-level architecture recommendations during pre-sales process
- Serving as the subject matter expert to customers and BlackBerry consultants on optimal BlackBerry deployment, products and configurations in unique and sophisticated customer environments
- Developing and presenting comprehensive analysis and documentation of the customer’s current state of operations, and recommendations for optimal deployment state
- Collaborating with Engineering and Product Management and New Product Introduction (NPI) teams on emerging products and technologies
- Ensuring that Technical Support cases opened during Professional Services engagements include complete descriptions of problem statements, to ensure efficient hand-off to Support teams
- Mentoring BlackBerry consulting teams on architecture and design best practices
- Minimum 6+ years Technical Consulting or Sales Engineering experience
- Minimum 6+ years’ experience with Microsoft Windows Operating Systems, DNS, Microsoft Exchange, and IIS required
- Minimum 6+ years’ experience in computer software or systems including security products (firewalls, anti-virus, intrusion detection, content security, and anti-spam technologies), www, email, ftp, networking, Internet application platform technology, database and analytical related technologies
- Experience with comprehensive Enterprise Software deployment for clients
- Strong knowledge and technical competence in messaging architecture, MS Exchange 2010 and beyond
- Experience working with integration solutions, and software API’s
- Minimum of 3 years of experience working with relational databases (i.e. SQL)
- Knowledge of routers, switches, and firewalls
- Recent Administrative and/or implementation experience with BlackBerry or comparable Enterprise Mobility Management solutions
- In-depth knowledge and strong operating experience in at least one of the following areas of specialization: VPN's, Security, Remote/Local Access, WAN, or Wireless (relevant to assignment)
- Experience with scripting languages such as HTML/CSS/JavaScript/PowerShell
- Quick learner with desire to learn new tools and techniques
- Strong verbal and written communication, customer service, accounts management with the ability to interface with a diverse set of clients, over the phone and in person
- Microsoft Office suite, especially Excel, Powerpoint and Project
- Ability to travel 50-60% of the time
12
Services Architect Resume Examples & Samples
- Demonstrates functional understanding of the full suite of products and services, including software, hardware, Cloud, SaaS, software implementation, and education
- Educates customers at a high level during the sale cycle
- Articulates the value of all service offerings by mapping functional customer business needs to Kronos solution(s)
- Understands Kronos implementation methodology and process in order to mitigate risk associated with project delivery
- Recognizes gaps in knowledge and seeks proper training and development paths
- Builds strong relationships within Kronos and Customer base
- Works closely and proactively with sales executives, sales managers, presales, and Services (delivery) leadership
- Educates the sales team on the value of a Service Architect in framing winning business
- Takes direct responsibility for delivering top level Customer Service (CSAT) by clearly articulating Kronos’ value proposition
- Responds expeditiously to requests for service; matching the customer’s sense of urgency
- Wins an invitation to the sales cycle early to provide maximum value
- Continually develop Industry and micro vertical expertise
- Demonstrate a solid understanding of key day-to-day business issues customers are facing, and how Kronos recommends solving those issues via our solution set
- Develop ‘micro’ Vertical expertise in order to support multiple opportunity types. (Higher Ed, K-12 in Public Sector, Acute/Non Acute in Healthcare, for example)
- Recognizes gaps in industry expertise, and adheres to development path in order to be a trusted advisor in their respective vertical
- Demonstrates ability to balance Customer needs with the needs of the Business. The Top Perfomer will support key Corporate initiatives and strategies during the development of Solution/Project
- Understands key elements of the Kronos business model and impacts on revenue stream, including revenue recognition and cash flow
- Understands the Kronos partner strategy and landscape in order to support Business decisions and Partner engagement
- Demonstrates ability to identify, and subsequently mitigate, risks as it pertains to Solution/Project development. Top Performers will be able to support project approach internally through sound business acumen, as well as mitigate risk directly with Customer(s) through effective communication and delivery framework (SOW, estimate, etc)
- Champions key internal applications
- Big Machines
- Oracle on Demand
- Solution View
- Strong customer-facing skills, including C-Level presentation abilities
- Workforce Management software experience
- Demonstrates effective problem-solving skills
- Sales and negotiation skills
- Demonstrates ability to manage several opportunities concurrently
13
Services Architect Resume Examples & Samples
- An excellent telephone manner and good communication skills are essential, together with a friendly and flexible approach
- Ideally the successful candidate will have experience within Inside Sales or Services Delivery
- To recognise that Kronos is quarterly driven and to focus on meeting individual quarterly targets
- Able to identify key people to bring about change communication skills a necessity, as is the ability to communicate on all levels
- Sound processing skills in a computerised environment. Excel and Word essential
- Develop a network of contacts and target specific influential people to reach goals
- Able to fit in to a working atmosphere that is very much geared towards teamwork
- Manage multiple tasks and effectively work in a collaborative/team environment
- Flexible approach is absolutely essential
- Creativity, initiative and a desire to continually seek improvement is a must
- Flexible hours required from time to time
14
Infrastructure Services Architect Distributed Resume Examples & Samples
- Leadership: Build an effective and cohesive global team from a collection of regional components. Establish a global team identity and lead via example
- Communication: Ability to clearly and articulately express views and reasons for decisions, to audiences of different technical knowledge and skills. Ability to listen and understand other people’s requirements. The ability to build an effective bridge between technical and business stakeholders is key
- Standard convergence: Drive the implementation of Compute, Storage & Cloud standards
- Incident & problem management: Provide level 3 support for complex IT infrastructure incidents and problems
- Strategy implementation: Drive the evolution of Infrastructure Services according to the strategy defined by the Chief Technology Officer (CTO) and ratified by the AXA Tech Executive Leadership Team (ELT)
15
Infrastructure Services Architect Resume Examples & Samples
- 10+ years in Information Technology with 5+ years of experience as a Senior Enterprise Infrastructure Architect specializing in Compute, Storage, Cloud, Security and Network Technologies
- Experience with some/most of the following technology areas
- Delivery Focus: Ability to focus on priorities and deliverables, define and deliver to fixed dates, work autonomously and work under pressure
- Communication: Ability to clearly and articulately express views and reasons for decisions, to audiences of different technical knowledge and skills
- Innovation: Showing an individual flair, having a component of imagination and original thinking. Self-motivated and confident in own thinking and decisions
- Infrastructure status:Be the custodian of Infrastructure Architecture to ensure that AXA Tech Compute, Storage & Cloud infrastructure is and remains aligned with business and security requirements
- Emerging Technologies: Monitor new and emerging technologies for implications and opportunities for the overall IT Infrastructure architecture
- Consultancy: Provide architecture consultation on large or highly complex initiatives so that they meet business objectives and are in line with overall Enterprise Architecture strategy
- Proof of Concept:Perform Proof of Concepts on highly complex initiatives and reporting that analysis to management
- Vendor management:Responsible for technical supplier management with third party suppliers
- Standard convergence: Drive the implementation of standard IT infrastructure
16
Services Architect Resume Examples & Samples
- Partner with the Kronos Sales and Pre-sales organizations to develop strategy to pursue and close opportunities
- Provide a single point of contact to Sales for Cloud and services opportunities – the deployment strategy
- Develop an understanding of each target client’s business, operations, and industry trends. Understand the client’s strategic business and technology goals and create the proposed approach and solution
- Develop a positive relationship with key client decision-makers or influencers who purchase the service in target opportunities
- Create and communicate a winning strategy and plan for each opportunity
- Drive the sales process to completion coordinating all deployment resources and documentation such as timelines, proposals, Statements of Work, RFP responses, Sales Handovers etc
- Maintain a pipeline and communicate it to Sales and Services Management
- Grow cloud and services revenue by interacting with all levels of client management and proposing solutions that provide business benefit
- Increase the overall Margin and value of strategic deals through presenting and positioning creative strategies and leveraging the Kronos Service Portfolio
- Liaise with the broader global team to support Multi-National opportunities and load balancing
17
Services Architect Resume Examples & Samples
- 8+ years of sales, presales, or consulting experience required
- Previous responsibility for Professional Services sales including client presentations, developing SOW’s, responding to RFP’s, estimating projects and negotiating contracts
- Well versed in software implementation methodology with experience defining project requirements, managing project engagements, developing project plans, etc
- Business management application software experience required
- Workforce Management software experience a plus
- Skilled in the art of consultative selling and negotiating techniques
- Has a strong understanding of technical, cost, risk and business implications of services solutions
- Open and flexible to upwards of 25% travel
18
Technical Services Architect Resume Examples & Samples
- Presentation development and delivery, education, selling, value messaging
- Work cross-functionally, manage time, work toward common goals, and work independently as well as in group/team settings
- 1-3 years of SAN/NAS storage experience with midrange or enterprise storage platforms
- 1-3 years of iSCSI and/or Fibre Channel and/or VFS SAN architecture/Design/Implementation
- Networking Experience with Brocade/Cisco/HP switching
- Storage Based Replication technology is a plus
19
Services Architect Resume Examples & Samples
- You will be expected to conduct consultative engagements, in a lead consultant or team member role, with clients to ensure the delivery of the IT services assessment, including identifying functional and non-functional requirements, and proposing solutions based on your interpretation of them
- We will rely on you to build and develop business cases based on such assessments and present and explain the value of proposed solutions or recommendations to clients in a consultative manner
- You will design IT services solution architecture (insourcing, outsourcing, mix of both) and multi-phased migration programs that address people, organisation and process change among others
- You will ensure hand-over of engagement information and pull-through opportunities to internal stakeholders
- You will develop or support the development of standardized consultative engagement templates in response to reoccurring client needs. As owner of such you will be expected to maintain such engagement template as well as developing sales enablement collateral, raise internal awareness of such engagements and proactively identify consulting opportunities in cooperation with the Sales teams
- We will need you to maintain broad based technical and solutions knowledge in key IT infrastructure optimisation and solution areas
- You will be required to drive profound understanding of solutions, best practices and consulting methodologies with clients and colleagues
- You may be called upon to mentor or coach other Dimension Data people such as other consultants, Professional Services, or Presales people
- You have a minimum a Bachelor in ICT (Master strongly preferred)
- You have a good understanding of global solutions and services related to IT infrastructure integration area
- You have knowledge and working experience of ITIL and COBIT. Being able to use TIPA methodology or follow TOGAF framework is a strong plus
- You have at least 5 years of experience in analysis of service requirements and ability to build services around a broad range of IT infrastructure technology such as Network Infrastructure, Security Infrastructure, Collaboration, Data Center, End-user Computing or Cloud
- You understand the concerns of network, security and data centre managers with regards to sourcing of IT services
- You have strong writing skills and you can present concepts in a clear manner to customers through presentations, demonstrations and proposals
- You have strong operational foundation and consulting experience
- French or Dutch is your mother tongue and you have good verbal and written knowledge of the other language as well as English
20
Amazon Web Services Architect Resume Examples & Samples
- Establish credibility as NX’s AWS expert and develop close relationships with NIBR’s technical community
- Work with Cloud Team to drive the adoption of AWS services and best practices at NIBR
- Simultaneously deliver on responsibilities ranging from education to consulting to coding
- Actively support the on boarding of teams to the cloud so they are effective, empowered, and independent
- Help establish a fully automated environment for the provisioning, upgrading and auditing of AWS services
- Develop a pragmatic and forward-looking approach to incorporating new AWS service offerings
- Provide creative solutions within the constraints of an evolving hybrid environment
- AWS certifications
21
Amazon Web Services Architect Consultant Resume Examples & Samples
- Identifies, assesses and solves complex business problems for area of responsibility, where analysis of situations or data requires an in-depth evaluation of variable factors
- The AWS Architect role is responsible for designing, building, and improving cloud environments on Amazon Web Services
- Candidate should have a strong Infrastructure Architecture background with experience with virtualization technologies
- Candidate will be responsible for providing advanced engineering support to production support teams for complex application performance and infrastructure issues
- Strong understanding and knowledge of Linux, Automation Tools (Chef or Puppet), AWS Services (EC2, Network, ELB, S3/EBS, etc.) or similar Public Cloud platform, and scripting languages (Ruby, Perl or other) is a must
- Candidate should possess broad knowledge of systems infrastructure that power today’s modern and highly available web and mobile applications, with deep domain expertise in one or more areas: compute, networking, storage, high availability, cloud security, application performance
- Minimum of 1 years experience with Amazon Web Services. Must have strong experience with AWS services: Elastic Compute Cloud (EC2), Virtual Private Cloud (VPC)
- AWS Certification
- Experience with DevOps / Infrastructure as Code / Continous Improvement
- Experience with virtualization (VMWare) and other cloud platforms (Azure, Google Compute, etc.)
22
End User Services Architect Resume Examples & Samples
- Bachelor's Degree and 5 years' experience
- Ability to understand and add, modify or troubleshoot all end user devices. This includes smart phones, tablets, PCs, Thin Clients, wireless scanners and various standard and specialty printers
- 5 years' experience developing architecture at a conceptual, logical and physical or tactical level
- 5 years' experience leading End User Services technical staff in an enterprise environment
- Knowledge of Citrix environment and fat client systems. Knowledge of end user device enterprise management systems like SCCM, WDM, Airwatch, Imprivata Cortex and Lansweeper
- Ability to add, modify and remove printers using CUPS via samba, and socket protocol printing
23
Solution Services Architect Resume Examples & Samples
- Defining and standardizing services packages for our core solutions
- Services definition, scope of work and sales enablement documentation
- Sales field enablement activities to build services pipeline, identify and prioritize opportunities that result in higher service attach rates
- Lead the development of the professional services methodology and services delivery kits that that support the successful deployment and adoption of services
- Own the services sales enablement readiness, define the customer acceptance criteria and ensure the ability to quote and sell services by the general sales force
- Expand and enhance the SME community by addressing the services aspects
- Work with the Business Consultant and Service Delivery Engineers in the identification of requirements, development, implementation planning and service delivery methodology, documentation and processes as the foundation of services delivery practices within EMEA
- Degree or equivalent formal education plus complementary working experience
- IT data center infrastructure experience developed over a lengthy career, with a good technical understanding of the network, storage and compute components
- A working knowledge and understanding of most, if not all, of the following technologies is necessary – O/S (Windows/Linux/Unix), Hypervisor (VMWare/HyperV/OpenStack), Object Store, Data Integration and Data Lakes, public cloud preferably Amazon, Applications or Databases (SQLServer/Oracle/SAP HANA/Exchange/SharePoint/..)
- A firm understanding of service development, including process and methodology development, development of service delivery documentation, and training personnel once the services kits are finalised
- Clear expertise on developing Cloud models, knowledge of Cloud technology like OpenStack, VMWare VRealize/vCloud and Microsoft Azure or Amazon EC2/EBS is necessary
- Knowledge on IoT business solutions and working together with other Hitachi groups in developing solutions in this area
- Hands-on experience of at least some of the following technologies are necessary – Hadoop and Analytics software and technology, Business Intelligence (BI), Transform and Load tools (ETL), both Structured and Unstructured datasources e.g. Casandra, Vertica
- An history of services development and/or developing a service delivery center of excellence
- Understanding of the Services landscape from an direct, indirect and competition (sell direct, sell with and sell through) point of view
- Possesses the ability to facilitate, as well as take a leadership role in workshop discussions
- Ability to relate to and communicate at all levels with technologists, management and executive leadership
- Provide input to Product Development to extend / customise solutions to meet customer integration and functionality needs that derive value from underlying HDS converged infrastructure platforms
- Able to work with other departments cross-functionally to deliver cloud solutions and support the enablement of go-to-market activities where cloud services delivery is critical to success
- Ultimately this role will require some level of EMEA travel, approximately 25%, although initially the travel requirement will be lower whilst the new function is established
24
Principal Software Services Architect Resume Examples & Samples
- Internal tools to mobilize software services workforce
- External apps to facilitate solar adoption
- Real time energy production and consumption monitoring
- Distributed energy management using battery storage
- Pricing and proposal tools
- Billing and invoicing a dynamic system involving energy production, rebates, regulations etc
- Project management, scheduling, and resource allocation
- Complex financial fund modeling
- Quadcopters!
- Work on Definition, Validation, Delivery. Build enterprise grade architecture, team level architecture and demonstrate technical Leadership
- Contribute to the Software culture improving communication and processes
- Develop and share best practices with team members
- Gather feature requirements for various product development teams and engage the team in sprint planning and execution based on feature requirements
- Work with stakeholders and engineers to define software architectures that meet both functional requirements and quality attributes
- Verify that software architectures are in synchronization with relevant system architectures
- Prepare documentation of architecture and key design decisions for communication to multiple audiences including developers, management, and stakeholders
- Bachelor's degree in Computer Science or related field experience preferred with 12-15 years of relevant experience
- Strong understanding of web application infrastructure and networking in Windows and Linux environments including experience with Ubuntu, Apache, MySQL and Python environments
- Experience working in one or many environment configuration management tools such as Chef, Puppet, Salt or Ansible
- Knowledge configuring and developing CI tools such as Jenkins
- Experience contributing to the full software lifecycle including design, development, documentation, testing and deployment
- Experience collaborating with application Software Engineers, to reduce development and deployment friction
- Experience with Vmware vShere 5.x, Hyper-V, or other virtualization platforms
- Experience with AWS technologies, including EC2, EBS, RDS, Route53, etc
- Experience with on-emand Hybrid and Cloud platform as an infrastructure
- Experience with monitoring and performance tuning at enterprise level
- Knowledge of IP networking, firewall and load balancer
- Experience with Docker is a plus
- Experience with Container orchestration is a plus
- Experience working with change management processes
- Regular, reliable and predictable performance required
- Ability to work well with others in a collaborative team environment
- Must be able to successfully pass a pre-employment criminal screen. Additional pre-employment driving and drug screens may be required based on job responsibilities
25
Senior Services Architect Resume Examples & Samples
- Evaluates each opportunity for alignment with Dimension Data’s capabilities and business policy
- Provides input into Go/No Go recommendations to the MS management team
- Implement the Solution Development Framework and practices; manages the determined BU, Solution/Services, and 3rd Party resources needed to design, assemble, and implement the Complex Service/Solution
- Assures technical competency and completeness of material presented to prospects; will also secure the Commitment to Deliver by internal BU’s and related organizations
- Assists management teams in assessment of additional technical resources
- Prepares the appropriate pre-sales documentation to include a Statement of Work, Roles and Responsibilities (Dimension Data and Customer). Labor requirements, Project Proposals, Product/Service Costing, etc. for RFP responses
- Ensures integrated cross functional solutions are developed and presented to customers
- Provides knowledge transfer to client, pre-sales and long-term delivery teams
- A Bachelor’s Degree or equivalent in Accounting, Math, Business Administration, Engineer, Computer Science or equivalent combination of education and experience
- Experience or certifications in IT best practices/methodologies: ITIL, ISO, TOGAF, etc
- 10+ years’ experience in the IT industry with Managed Services (communications, network, data center, managed services) experience
- Proven track record of in-depth experience within Managed Services infrastructure, with a focus on the BU’s and Services currently in place in Dimension Data
- Proven delivery of complex pragmatic solutions design within industry
- Skills and Core Competencies
- Has a depth and breadth of knowledge in all of Dimension Data’s core competencies within his/her area of discipline
- Combination of advanced technical aptitude and consultative capabilities with a sales and business focus; ability to provide Thought Leadership to internal and external communities
- Strong financial and contractual experience in the Managed Services arena
- Required strong verbal and written communication skills along with a willingness to mentor others in both technical and soft-skill areas
- Proven leadership in virtual team constructs across technical and consulting teams
26
Core Services Architect Resume Examples & Samples
- Architect our core services ecosystem that will be leveraged cross-functionally by the rest of data pipeline
- Develop a state and event management system to support dynamic data flows
- Develop an ETL plugin system that will enable researchers and other developers to submit and run extract and transform processes on big data easily
- Define a consistent continuous integration/deployment model that will encourage cross-functional development teams to self-service application unit testing, deployment and operations
- Develop common frameworks for standard service features such as logging, configuration management, inter service communication, monitoring, I/O etc
- Influence and lead cross-functional initiatives that will align the team towards commonly used technologies and methodologies
27
Professional Services Architect Resume Examples & Samples
- Travel (25-50%) for design meetings and deployments of customer engagements
- Research new features and technologies to determine how to maximize value to customers
- Create methodologies, templates, and tools for deployment of Next-Generation technologies
- This will involve leveraging field experience and working with SMEs to develop usable, actionable documents
- Pro-actively work with account teams to identify customers who will benefit from Architecture services and demonstrate the value to those customers
- Meet with customer teams to design and document the complete project
- Provide knowledge transfer of next-generation technologies to customers, Professional Service Engineers, and Resident Engineers for on-going, long-term migrations
- Ensure the success of the large-scale customer projects
- CNSE, CISSP, CCIE/JNCIE-SEC or equivalents
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Data Center Services Architect Resume Examples & Samples
- Good service design skills
- Good commercial modelling skills
- Knowledge of industry leading ITSM tools
- Appreciation of data centre and cloud offerings
- Knowledge of and preferably certification in ITIL
- A relevant technical or other relevant Bachelor’s Degree
- At least 8 -12 years’ experience in services design
- Experience in working in large and complex bids
- Good commercial acumen
- Good interpersonal and presentation skills
- Ability to travel within ASEAN
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IT Services Architect Resume Examples & Samples
- Contribute to the development of Enterprise Architecture 2025 and beyond
- Focus on IT services and services artifacts
- Focus on a shared services model
- Enable migration to cloud and virtualized environments
- Develop architecture artifacts needed to complete the "to be" state
- DoDAF and the associated services views
- JARMS
- AWS and Cloud environments
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Professional Services Architect Resume Examples & Samples
- Key activities include Technical Architecture & Design, Estimating and delivery of projects. Should be able to effectively manage multiple projects concurrently
- Leads customer discovery sessions from a technical standpoint and interacts with the clients/stakeholders to understand the requirements
- Leads and manages technical team members
- Viewed as an expert in software development processes and has strong analytic skills and able to interpret complex information and adapts as needed
- Participate with the design review team to evaluate solution design and also collaborate and provide feedback to the product development team
- Manages workload effectively and reports status of tasks and risks in a timely manner
- Participates and leads business improvement efforts outside of the customer focused teams
- Perform complex product design activities, which may require research and analysis
- Perform design, implementation, and maintenance of complex product modules and systems
- Assist with deploying software to upper environments
- Perform complex bug verification, release testing, and beta support for assigned products
- Research problems discovered by QA or Product Support and develop solutions
- May serve as a product architect or assist in design and implementation and documentation of development of product
- Provide assistance and routine consultation to users in the development of systems and software
- Accommodate demand by users, setting priorities when appropriate and escalate issues
- Collaborate with Scrum Agile team members to review user stories and supporting requirements and translate them into a system design
- Assist Scrum Masters in developing release plans, including the scheduling of project milestones
- Be responsible for the functional integrity and proper operation of all assigned systems
- Be able to analyze a problem and choose the best and most cost-effective solution
- Guide and mentor junior developers in developing code and workflow procedures, and conduct code reviews
- Keep technical skills and knowledge of Equifax technologies and service offerings current
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Platform Services Architect Resume Examples & Samples
- Drive innovation by evaluating new technologies. [10%]
- Design and introduce new services using various open source based platforms. [10%]
- Drive maturity of enterprise PaaS working closely with engineering and operations team. [20% ]
- Evangelize the adoption of PaaS and various open source platforms for various business use cases. [30%]
- Act as a liaison to both infrastructure and application teams for defining cloud deployment solutions. [10% ]
- Publish engineering standard for open source platform solutions. [5% ]
- Maintain broad technical knowledge of various open source based platforms. [5% ]
- Conduct workshops, training, and other forms of evangelism to educate and empower the development community to deliver better software. [10% ]
- Experience with various As A Service design paradigms and its value to enterprise
- Hands on experience with IaaS and PaaS Technologies
- Exposure to cloud native platform architecture
- Understanding of application modernization principles (replatform, lift-and-shift, refactor, rewrite)
- Technical understanding of compute containers/virtualization, with knowledge of common solutions and tooling
- Exposure to distributed systems and architectures
- Familiarity with continuous integration and delivery solutions (architecture, workflow, and tooling)
- Experience in Media & Entertainment Domain
- 1+ years experience designing and operating Cloud Foundry (any distribution or open source)
- Some practical infrastructure experience with either Public or Private Cloud offerings (VMware, AWS, Azure, GCP, or Openstack)
- Knowledge of 12 Factor application principles
- Product lifecycle management experience
- Strong Enterprise IT experience and demonstrated ability to work with cross-functional IT teams
- Familiarity with overall cloud technologies including enterprise or hosting provider services including SaaS, PaaS, and IaaS solutions
- 7+ years of experience in customer-facing positions as a technology product management or engineering role in a Fortune 100 organization
- 5+ years experience engineering high traffic B2C, B2B websites
- Engineering experience hosting open source technologies running in private, public or hybrid datacenter locations
- 7+ year of experience working with various distributions of Linux/Unix
- Strong technical background with good hands-on experience in some of the following technology platform products
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Services Architect Resume Examples & Samples
- Assist in the planning, design and improvement of IT Services offered to clients
- Assist in the development and refinement of annuity services/solutions costing models. Lead efforts to improve and align tools used in delivering services
- Create and maintain services catalog for the assigned areas including identification of capability and capacity for service elements
- Contribute to all Service Segments and LOB resources, and other internal & third party resources assigned to the solution development during pre-sales and contracting phases of a complex/outsourcing opportunities
- Consolidate all requirements/inputs in a consistent, compliant, value-added solution to develop the optimal technical and operational design in a cost effective efficient manner; assist in creating the associated cost models and proposal documentation; provide specialist guidance to the technical and operational due diligence teams
- Assist in the development of the Transition and Migration Plan in alignment with PMO and Client Delivery model/team. Engage through Services Commencement Date as appropriate
- Consults and contributes with the Sales Team for client assessment, needs analysis and client meetings (client-facing role)
- Makes Go/No Go recommendations to the Strategic Services, AIS and Sales Team
- Assist in preparation of the appropriate pre-sales documentation to include a Statement of Work, Labor requirements, Project Proposals, Product/Service Cost/Pricing, RFP responses, etc
- Provide expert guidance and recommendations for technical pre-sales design decisions and related justifications within the context of defined and client-approved requirements and constraints
- Align tools used to deliver services to meet capabilities and capacity requirements
- Review, improve and maintain Services Catalog for assigned areas of responsibility
- Designs technical proof of concept testing
- Resolves complex technical issues in assessment, solution design and implementation
- Provides knowledge transfer to client, pre-sales and long-term delivery teams as required
- Mentors colleagues both in soft and technical areas
- A Bachelor’s Degree or equivalent in Accounting, Math, Business Administration, Engineer, Computer Science or equivalent combination of education and experience. Four-year college degree in a technical discipline is required
- Significant experience or certifications in IT best practices/methodologies: ITIL, ISO, Six Sigma, etc
- 10+ years of experience in the IT industry with Enterprise Technology (communications, network, data center, managed services) experience
- Proven track record of in-depth technical experience within Outsourced infrastructure and/or network technology solutions and services
- Has a depth and breadth of knowledge in all of Dimension Data’s technical core competencies within his/her area of discipline
- Strong financial and contractual experience in the Outsourcing and/or Managed Services arena
- Ability to travel 25%+
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Amazon Web Services Architect Resume Examples & Samples
- Listen to the client and interact with CIOs and ISOs to understand their architectural expectations
- Assist leadership with the ongoing development of policies and procedures for the purpose of consistent product delivery
- Rapidly prototype new solutions in collaboration with team members
- Experience source management workflow and platforms such as Code Commit, Git, Bitbucket, or Subversion
- Experience with AWS cloud platform (IaaS and PaaS)
- Experience with deployment and configuration management automation
- Familiarity with systems administration and containerization strategies
- Certification in AWS, including AWS Certifed Solutions Architect
- Demonstrated leadership ability using progressive technology platforms
- Team building in a community-centric environment
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Senior Services Architect Resume Examples & Samples
- Achieve service sales to meet specified financial targets
- At least 4 years’ specific experience within a related environment
- Demonstrate good attention to detail and the ability to translate customer requirements into solutions
- Resourceful and confidently handles pressure in critical situations, ensuring at all times that client requirements are met
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Optics Professional Services Architect Resume Examples & Samples
- Define HL and LL strategy for migration/transformation including OSS applications
- Support definition of system specifications documents for tools for migration/transformation
- Define testing strategy and documentation (scenarios and acceptance test protocols)
- Define and support procedures/processes to enable remote delivery
- Test/integrate/deploy the ProServe solution into customer network
- Must have expert level working knowledge of LINUX, UNIX and WINDOWS platforms
- Must have a good understanding of the Optical Network Management architecture including NBI/SBI and internal communication protocols
- Must know various Optical technologies like DWDM, SDH, ETH (EoSDH and MPLS-TP) and protection mechanism (ASON/GMPLS mainly)
- Must be experienced in O&M on OMS and PSS
- Must be experienced in validation of Optical products and execution of migration/transformation in field, including MOP creation
- Should know ORACLE, MySQL and proprietary CLI
- Should know REST and JSON
- Should know scripting SW development languages (e.g. perl)
- Must have good communication and negotiation skills to manage customer and various vendors
- Bachelor's Degree in IT
- 5 or more years experience in Transport networks
- The ability and willingness to travel as per project requirements
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Principal Services Architect Resume Examples & Samples
- Operations: Define standards, procedures, and tools to provide highly reliable systems operations. Ensure problems and potential error conditions are promptly and appropriately addressed. Enforce Services policy and procedure within the team
- Systems: Gather and help define requirements from stakeholders for F5aaS and SOC systems. Lead the design of infrastructure and applications that fit with F5’s business strategy, processes, and standards
- Projects: Assume architect role for large/complex systems and infrastructure projects. Design systems that match F5 design criteria including but not limited to: security, scalability, availability, compatibility. Serve as primary source of technical expertise to a project team
- Strategic Planning: Determine, recommend, develop and implement forward-looking strategies for satisfying worldwide business needs and maintaining technical currency with assigned systems
- Documentation: Establish & maintain standards for system build, configuration and recovery documentation. Ensure compliance of standards
- Communication: Manage or lead ongoing communications across all stakeholders: department executives and managers, end users, internal staff, vendors, customers, etc. Interfaces with management at all levels, both internal and external, including executives and department heads, serving as the spokesperson on the organization’s technical capabilities and future direction
- Ensure roles and responsibilities of team members are adhered to, mentor and act as a role model
- Technical proficiency: Demonstrated hands-on familiarity with networking and server equipment, operating systems (Windows 2003/8/XP/etc., Linux), infrastructure application (DNS/SMTP/etc.)
- Problem Analysis and Solving Skills: ability to troubleshoot a complex issue down to potential contributing components, identify root case if possible or gather supporting evidence for escalation. Analyze SOC and associated user requirements, procedures, and problems to automate or improve existing systems and review computer system capabilities, workflow, and scheduling limitations
- System design: Able to provide budget and scope within established ranges and confidence for project planning for both monetary and personnel resources
- Policy and standards development: Proven track record of building and maintaining operational policies, standards and guidelines
- Trustworthy and Ensuring of Security: the position is trusted with access to critical company data and services in order to support that data/service and its delivery via technology. This trust should not be broken or abused, and includes having the ability to pushback where appropriate to ensure that the security and reliability of the IT environment is maintained
- Customer Empathy: ability to work with customers or customer representatives such as Customer Service, Marketing, Product Development and Product Management to understand requirements and translate them into efficient system designs and operational support structures
- Scripting and automation experience
- Excellent written and oral communication skills, including formal presentation skills
- Able to collaborate and thrive in a fast-paced, team-oriented, high performance environment
- Minimum 12 years enterprise-level systems and project management experience and mentorship roles
- BA/BS degree in IS discipline or equivalent applicable experience
- Able to provide leadership and deep analysis on the various infrastructure and application options and provide solid feedback on technical specifications
- Ability to develop scripts and other tools for automations (one procedural or scripting language)
- Strong systems analysis and design skills with deep focus on supporting systems
- Familiarity with IT governance methodologies (ITIL, COBIT, MOF, etc.)
- Post graduate degree preferred
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Services Architect Resume Examples & Samples
- Take responsibility for the overall technical design and build of the custom elements of the solution
- Take responsibility for solution design, business development, and transition of projects from presales to delivery, and sales support
- Work with Solutions Architects to produce a technical specification for the custom development and systems integration requirements for the solution
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Information Services Architect Resume Examples & Samples
- Creates and maintains information architecture and information management strategy that establishes a roadmap for future investment in business intelligence capabilities
- Collaborates with business clients, IT service owners, and business analysts to understand the implications of business information needs and drive updates to the information architecture and business analytics to maximize the value of information across the organization
- Identifies, selects, implements, and supports business and IT capabilities for managing and integrating structured and unstructured information across the enterprise
- Maintains a holistic view of information assets by creating and maintaining blueprints that illustrate how information is stored, processed, and accessed
- Act as an information liaison between various business units and IT departments
- Lead or contribute to projects and provide guidance/training to IT and other staff
- Bachelor’s degree related to Computer Science, Information Systems or a related field
- 5+ years of experience in information architecture and management or minimum 5-7 years of experience as data analyst, business intelligence analyst, or equivalent roles
- Excellent verbal and written communication skills to engage with diverse organizational levels (business and IT)
- Excellent customer management skills, with an advanced understanding of customer relationship building and ability to drive proposal and influence direction
- Deep knowledge of enterprise Information Technology concepts and processes (i.e. ITIL, COBIT, etc.)
- Must be detail oriented and have strong organizational skills to effectively participate in project meetings, discussions and issue resolution
- Must be highly skilled user of Microsoft Office products (Outlook, SharePoint, Word, Excel, PowerPoint and Visio)
- Ability to maintain appropriate confidentiality of information and demonstrate ethical behavior
- Expertise with diverse approaches, models, procedures, and solutions used to deliver the duties and responsibilities mentioned above, including
- Demonstrated expertise with developing and driving realization of information architecture development, information policy formation, information taxonomy and modeling
- Demonstrated competence in business domain analysis, data warehousing (design and operations), and database design
- Demonstrated competence with benefits, design and management of structured and unstructured content and databases / repositories (SQL, NoSQL, HDFS/Hadoop distributions, etc.) and hands-on experience with specific products
- Demonstrated competence with Microsoft SQL Server, Oracle DBMS, SAP Business Objects, and related tools is valued
- Working knowledge and understanding of benefits and positioning of data virtualization
- Working knowledge of data science, data mining, OLAP programming, database management and programming, business process modeling and analysis
- Working knowledge of mobile-enabled business analytics architecture and solutions
- Working knowledge of statistical computing and graphics programming languages (e.g. R, S-Plus, Python, etc.)
- Working knowledge of open source or commercial data visualization tools (e.g. Tableau, Qlikview, Spotfire, etc.)
- Working knowledge of cloud-based offerings and vendor differentiation related to analytics and information processing capabilities
- Demonstrated experience and interest in leading or managing small regional teams
- While performing the duties of this job, the employee routinely is required to sit; walk; talk and hear; use hands to keyboard, finger, handle, and feel; stoop, kneel, crouch, twist, crawl, reach, and stretch
- The employee is occasionally required to move around the campus
- Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus
- May require travel dependent on company needs
- The employee may occasionally lift and/or move up to 50 lbs
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Services Architect Resume Examples & Samples
- Understanding Kronos implementation methodology to mitigate risk associated with project delivery
- Educating the sales team on the value of a Service Architect in winning business
- Delivering top level Customer Service (CSAT) by clearly articulating Kronos’ value proposition
- Developing ‘micro’ Vertical expertise to support multiple opportunity types. (Higher Education, K-12 in Public Sector, Acute/Non Acute in Healthcare, for example)
- Understanding key elements of the Kronos business model and impact on revenue stream, including revenue recognition and cash flow
- Understanding the Kronos partner strategy and landscape to support Business decisions and Partner engagement
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Services Architect Resume Examples & Samples
- 5 plus years experience with software integrations
- Workforce Management software experience strongly preferred
- Bachelors Degree preferred
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Principal Services Architect Resume Examples & Samples
- Demonstrate strong client consultative engagement skills with clients of a medium to high complexity base
- Work closely with Transition and Due Diligence teams to design, develop and implement the correct process for each account transition
- Establish positive relationships with the client stakeholders and engage with them on a regular basis
- Partnering with the organisation to attract the right product management talent
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Director, Services Architect Resume Examples & Samples
- Understanding of Industry trends within the Public Sector
- Experience in developing multi-national customer pursuit and deployment strategies
- Strong leader, with demonstrated record of leading consulting team or practice
- Ability to collaborate with cross functional teams
