QA Director Resume Samples

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DL
D Lueilwitz
Dax
Lueilwitz
358 Laila Lane
Boston
MA
+1 (555) 743 1792
358 Laila Lane
Boston
MA
Phone
p +1 (555) 743 1792
Experience Experience
Los Angeles, CA
QA Director
Los Angeles, CA
Greenfelder, Schinner and Ebert
Los Angeles, CA
QA Director
  • Direct, motivate, develop and manage performance of the management team and key staff
  • Working knowledge of the principles of manufacturing management
  • Manage relationship with business partners and vendors; interface and maintain communications with it and business management. Monitor business and technology developments and provide on-time response and support
  • Direct, manage and deliver large, complex, mission critical application development project
  • Works closely with NPD (new product Development), PCD (Product Concept Development), TPD (Technical Packaging Development) IC (Industrial Chemistry) and R&D teams to put QA into Design (FMEA)
  • Provide consulting expertise to projects of various size and complexity, promoting and developing testing best practices and enterprise wide test strategies
  • Direct communications and decisions to the business and technology executives by analyzing portfolio business challenges and provide input to formulate a recommended portfolio direction, changes to executives
New York, NY
QA Director, Revenue Test Team
New York, NY
Buckridge and Sons
New York, NY
QA Director, Revenue Test Team
  • Test strategy, development, and maintenance of test assets (functional, performance, and automation)
  • Manage the assigned platform and revenue pricing application domains through
  • Collaborate closely with the development team to analyze, debug, and resolve any testing-related issues
  • Implement and manage relevant quality processes to ensure business and service objectives are met
  • Provide support and consultation to other application teams in relation to assigned domains
  • Provide technology and product research, evaluation and impact analysis
  • Test planning and design
present
Houston, TX
Bicep Technology Horizontal QA Director
Houston, TX
Bauch, Gutkowski and Rodriguez
present
Houston, TX
Bicep Technology Horizontal QA Director
present
  • Create communication artefacts for senior management providing transparency on key delivery success factors, delivery risk
  • Develop and maintain a forward looking “radar” on critical activities, and associated risks and issues for early management attention and resolution
  • Creation, completion and management of the technology quality assurance framework for BICEP
  • Develop comprehensive front to back reporting and pro-actively manage / escalate key Tech risks and issues as they emerge
  • Reporting, governance and stakeholder management
  • Governance and oversight of the BICEP wide Technology delivery for a particular set of Horizontals/Verticals (e.g. technology Horizontal or CSO/Data Management)
  • Engage with the CCO Centre of Excellence to understand objectives, processes and templates to follow with the aim of supporting their agenda and de-risking delivery plans
Education Education
Bachelor’s Degree in Computer Science
Bachelor’s Degree in Computer Science
Loyola Marymount University
Bachelor’s Degree in Computer Science
Skills Skills
  • Highly knowledgeable with SDLC
  • Strong working knowledge of GMPs and/or FDA/ISO guidelines for manufacturing of Cosmetic and related products
  • Solid managerial experience in Quality in the manufacture of Cosmetics or related products
  • Ability to successfully identify, assess & manage risk proactively & be accountable for actions/tough decisions
  • Complete all planned Quality & Compliance training within the defined deadlines
  • Experience of Bioprocess consumable/instrumentation manufacturing
  • Strong Test Plan, Use case, and test documentation experience
  • Strong QA Management experience that includes implementing QA Metrics, Processes and Methodology that help measure Development / QA Rate of Improvement
  • Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position
  • Ability to communicate effectively in English (both written and oral)
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15 QA Director resume templates

1

QA Director, Revenue Test Team Resume Examples & Samples

  • Lead a team consisting of regular staff, contractors, and consultants/vendors located at different geographical locations
  • Able to independently manage test teams for large multi-year projects with teams in US, Singapore, and India
  • Manage the assigned platform and revenue pricing application domains through
  • Test planning and design
  • Test strategy, development, and maintenance of test assets (functional, performance, and automation)
  • Setting of test standards
  • Implement and manage relevant quality processes to ensure business and service objectives are met
  • Provide support and consultation to other application teams in relation to assigned domains
  • Provide technology and product research, evaluation and impact analysis
  • Strong automation scripting experience to automate front-end and back-end applications, especially using Selenium
  • Support cross-functional teams in integrated test efforts with other teams
  • Collaborate closely with the development team to analyze, debug, and resolve any testing-related issues
  • Develop budgetary forecasts and administer actual operating expenses within cost center. Drive deliverables on time and on budget
  • Adhere to standard test processes, tools, and metrics to deliver QA solutions for large-scale projects
  • Understand IT infrastructure, environments, and associated standards and processes, including but not limited to: Release Management, IT Change Control, Technology Auditing, and Software Development Methodologies including agile
  • At least graduate in Computer Science or equivalent engineering
  • At least 12+ years of test experience in a commercial environment with strong payment processing and payment gateway, billing and collection applications
  • Prefer a minimum of 5+ years’ test experience in leading complex global revenue and billing systems
  • A dynamic leader who has directly managed software testing and quality assurance team members of 30 or more (full time and contractors)
  • Technical experience in testing, client server, data base (DB2, UDB, SQL, Oracle) data warehousing tools (like Ab Initio), business intelligence reporting (like OBIEE, Micro-strategy) and billing and pricing tools (like Oracle revenue management and billing)
  • Deep understanding and experience using Scrum software development methodology with practices including continuous integration and test driven development
  • Experience in coordinating with offshore multi-regional model and if need be, able to work late evenings to attend meetings and calls. At times, it may also need weekend support during release time
  • Ensures team effectively collaborates with all internal and external stakeholders to quickly manage the resolution of implementation risks and issues and appropriately escalates as needed while providing periodic status updates to senior management
  • Ability to quickly write utility tools, mock up simulators to test back end systems/engines based on pre-defined messaging ISO, XML standards and XSD schemas
  • Experience in Unix and mainframe environments with strong shell scripting experience
  • Advanced user experience in MS Office applications especially Excel and Powerpoint
  • Experienced creating data driven tests to validate API calls in large J2EE n-tier architectures
  • Hands-on experience in using HP QualityCenter, IBM ClearQuest and JIRA
  • Able to independently manage test teams for large multi-year projects with distributed teams globally
  • Proficiency in articulating test strategy and key acceptance test metrics while prioritizing test scope, based on risk-impact analysis
  • Demonstrated a track record of achieving tangible results while managing cross-functional teams in a matrix environment with experience in managing expectations and delivery of a highly diverse global workforce
  • Is comfortable working in an agile environment with work-load of multiple simultaneous deliverables
  • Must be able to organize and prioritize the workload in order to meet the necessary deadlines
  • Excellent verbal, written communication, interpersonal and problem solving skills with the ability to lead cross-functional teams
  • Holds self and team accountable for meeting key metrics and achieving delivery excellence
  • Resolves performance challenges and addresses employee performance issues
  • Enhances the capability of the organization by getting the best out of people through performance management, talent assessment, individual development planning and coaching and mentoring
  • Differentiates, acknowledges and reinforces outstanding performance efforts and rewards high-performing employees
  • Prefer application development, project management, vendor management experience
2

QA Director Resume Examples & Samples

  • QA and Testing : Extensive experience required with Function and Non Functional Testing. Past experience managing a large team of QA testers and ensuring QA delivery is key. Experience with QA strategy for large programs is very relevant
  • Risk Management--Knowledge of process, tools and techniques for assessing and controlling an organization's exposure (assets, liabilities, reputation…)
  • Planning: Tactical, Strategic--Ability to contribute to operational (short term), tactical (1 - 2 years) and strategic (3 - 5 years) planning in support of the business plan
  • Managing Organizational Change--Ability to manage the successful and smooth transition from current to desired culture, practices, structure and overall organizational environment
  • Budgeting--Knowledge of specific policies and practices for planning and administration of budget
  • Application Delivery Process--Knowledge of major tasks, deliverables, formal methodologies and disciplines for delivering new or enhanced applications
3

QA Director Resume Examples & Samples

  • Establishes annual Quality goals and objectives cascaded from the Corporate and site priorities. Manages QA department resources so that business objectives are cooperatively supported without sacrificing product quality principles
  • Develop and maintain the Quality System Manual in compliance with requirements of internal QA index (GMP’s) requirements/guidelines
  • Serves as the primary site contact for Regulatory visits such as UK Regulatory agency. Responds to inspectional observations and any enforcement activities required. Provides regulatory and compliance expertise and interpretation to personnel in situations requiring such expertise
  • Oversee the GMP audit program and make recommendations for corrective actions to maintain compliance with state agencies
  • Works with TPMs to resolve quality issues
  • Reviews and approves all deviation investigation, Change Notices and CAPA processes
  • Elevate any major issues to QA Corporate (VP QA and Corporate QA Director)
  • BS in life sciences discipline or other technical degree, ie. Chemistry, biology, or Engineer etc., required
  • Solid managerial experience in Quality in the manufacture of Cosmetics or related products
  • Progressive career history in the development and implementation of quality systems with oversight of QA, QC, validation, product release, CAPA . problem solving
4

QA Director / NA PMI QA Leader Resume Examples & Samples

  • Motivates, develops, and retains a staff of skilled professionals who contribute to achieving the objectives and goals of the Quality team
  • Ensures robust quality management systems are established and monitored, by enforcing quality assurance policies and procedures and government requirements
  • Develops the quality department budget and capital budget. Execute the business plan within budget and look for opportunities to improve the efficiency of the group
  • Serves as the primary site contact for Regulatory visits such as FDA. Responds to inspectional observations and any enforcement activities required. Provides regulatory and compliance expertise and interpretation to personnel in situations requiring such expertise
  • Works closely with Coty quality teams to establish and implement quality programs and processes according to Coty corporate policies and procedures
  • Responsible for Coty QA Index Program implementation and approval of action items assigned to all departments within the organization
  • Elevate any major issues to Division QA
  • Manages effective customer complaint handling and assesses whether corrective and preventative action is required
  • Works closely with NPD (new product Development), PCD (Product Concept Development), TPD (Technical Packaging Development) IC (Industrial Chemistry) and R&D teams to put QA into Design (FMEA)
  • Takes an active role in qualification of EXO TPMs
  • Directs daily activities and projects of the regulatory, QA lab, Quality Operations and quality incoming areas
  • Directly supervises employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws
  • Responsibilities include interviewing and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems
  • 10+ years of managerial experience in Quality in the manufacture of Cosmetics or FMCG products
  • Progressive career history in the development and implementation of quality systems with oversight of QA, QC, validation, product release, CAPA, Problem solving
  • Proficient in Microsoft Office (Word, Excel, Access and Outlook) and the ability to use SAP QM
5

QA Director Resume Examples & Samples

  • 5+ years of experience working as Software QA Manager or Director
  • Strong QA Management experience that includes implementing QA Metrics, Processes and Methodology that help measure Development / QA Rate of Improvement
  • 5+ years of hands on testing experience
  • Strong Test Plan, Use case, and test documentation experience
  • Functional, Integration, User Acceptance and Regression Testing Experience
  • Prior experience managing Automation and Manual testing teams
  • Experience selecting and recommending QA Automation tools - (Off the shelf products and Open Source)
  • Highly knowledgeable with SDLC
  • Bachelor's in Computer Science or equivalent degree
  • Proven track record of successfully managing large QA and Testing teams
  • Project and Program Management experience
  • CMMI Experience
6

Software QA Director, IT Resume Examples & Samples

  • Varies by department. Functional executive identifies documents and communicates technical skill and knowledge requirements for director level jobs
  • Successful track record designing, developing and executing critical complex projects in more than one area of functional expertise
  • Ability to establish and maintain effective working relationships at the senior management level across functional groups and business units. Ability to change the thinking of, or gain acceptance from, others in sensitive situations, using influence and preventing damage to the relationship
  • Strategic Management: Ability to communicate function vision and establish aligned direction and goals for his/her department. Obtains and effectively allocates resources. Creates systems to measure results. Has in-depth understanding of competitor, financial and industry dynamics
  • Team Development: Actively recruits, retains and develops talent and holds employees accountable for results. Translates vision into action, leads change, and inspires people to get results
  • Ethics: Deals with others in an honest manner, assures adherence to company policies, and addresses questionable business practices
  • Customer Focus: Drives and models customer loyalty, manages customer expectations, uses customer feedback to establish department goals, and ensures commitments are met
  • Communication: Provides others with reliable information, delivers informative and persuasive presentations. Uses good listening skills and negotiates effectively
  • Normally requires BS Degree or equivalent work experience
  • 5+ years of technical experience as a senior contributor
  • 8+ years of management experience in a similar technical and business environment
7

QA Director, Quality Site Head Resume Examples & Samples

  • Ensure timely and complete review and approval of batch records, change controls, deviations, Corrective/ preventative action records, and standard operating procedures to support product disposition and regulatory submissions
  • Define vision for validation approach for facilities, equipment and processes. Ensure Review and approval support for validation protocols, master plans, and reports
  • Provide contract manufacturing and contract test lab oversight, help develop and ensure alignment to quality agreements, review and approve CMO/CRO records and reports
  • Lead and manage the TBU Quality Assurance department
  • Develop, implement, and optimize key quality initiatives at TBU in alignment with Teva vision and mission statements
  • Serve as Teva’s Quality Assurance leader in work with Contract Research Organizations (CRO) and Contract Manufacturing Organizations on product implementation and transfer, Quality Agreements, Audits, and support for inspections
  • Lead the creation of a Quality Culture across all groups at TBU
  • Lead efforts for TBU and CMO/CRO to prepare for Regulatory filing and inspections to ensure success
  • Serve as Teva’s Primary Quality Assurance representative in regulatory agency inspections and partner/Teva Audits, and coordinate inspection response strategy
8

Plant QA Director Resume Examples & Samples

  • Bachelor's degree in an applied technical discipline required
  • Based on education and or experience, the ability to provide appropriate technical input and review of design control and validation activities is required
  • Minimum of ten (10) years of experience in a regulated field, supporting Manufacturing, Quality, and/or Compliance required
9

QA Director Resume Examples & Samples

  • 5+ years of experience working as Software QA Director
  • Director level experience is required
  • Must be currently eligible to work in the US for any employer without sponsorship
  • Must consent to and successfully clear all required pre-employment screenings (background and substance abuse)
  • Experience working with government related systems
10

QA Director UK Resume Examples & Samples

  • Responsible and accountable for managing Quality of global products supplied by Laboratory Product and F&B BU
  • Responsible to develop Laboratory Product and F&B specific Quality strategy and goals in line with corporate polices. Responsible for identifying Quality considerations and communicating them to Laboratory Product and F&B senior team. Approve Laboratory Product and F&B manufacturing site’s plan to achieve goals
  • Implement BU QMS to meet ISO 9001 requirements; identify and implement BU-specific standards to QMS
  • Maintain supply management processes, including supplier approval, monitoring and development
  • Implement continuous improvement practices, including appropriate kaizen events on relevant Quality processes
  • Conduct biannual management review meetings and implement BU Audit Program
  • Implement customer audit program including standard work for customer audits Coordinate responses to customer questionnaires, requests and surveys; prepare and maintain/update standard responses/data for use by Customer Service including Declarations of compliance
  • Monitor BU-specific regulatory requirements and changes, including labelling requirements, generic product certification, Machinery and Equipment regulations and cGMP principles
  • Identify Regional & BU-specific Regulatory & Market requirements, comply with corporate escalation and reporting requirements
  • Ensure compliance with relevant legislation like food contact legislation and CE marking
  • Accountable for preparation of documentation to support product (RA + Quality management)
  • Implement 21CFR 170-199 prior sanction, Kosher and Halal and Japanese food sanitation law and any other applicable food contact regulations and standards
  • Manage BU customer complaint CAPA and NCR processes; adhere to corporate escalation and reporting guidelines
  • Organize and manage product recalls and field actions including customer notifications, as required
  • Implement field action risk assessment process in accordance with corporate guidance
  • Responsible and accountable for managing quarterly global product quality review, and report submissions to Senior management team. The Laboratory Product and F&B Operations leaders to be consulted as needed
  • Participate in R&D gate meetings as an 'executive sponsor' in projects
  • Collaborate with Corp QARA and other BUs to identify and share best practices
  • Maintain key user support resources for QARA software solutions, including Pilgrim
  • Manage BU-specific QARA organization to meet BU goals; clearly define roles and responsibilities; Aggressively develop talent
  • Implement, maintain and monitor change control and customer notification procedures
  • Implement and be accountable for Quality KPI's; drive improvement and report data to Corporate QARA
  • Prepare and rollout BU-specific training; provide corporate QARA training to BU associates
  • Educated to Degree level or equivalent in engineering or related science
  • Several years in a Quality Assurance /Regulatory Affairs role with regional responsibilities
  • Several years of experience of lean manufacturing and continuous improvement
  • Several years of experience in Food and Beverage related Industry (producer or supplier)
  • Previous experience of people management
11

QA Director Resume Examples & Samples

  • Leads and drives compliance across sites which includes, but is not limited to the following: Quality Management System, Production & Process Controls, Corrective and Preventative Actions, Design Controls
  • Responsible and accountable for quality metrics within the business and management review process
  • Influences product compliance, process development and new product introduction (NPI)
  • Has the authority to issue concessions and stop production
  • Represents Quality in program and milestone reviews
  • Serves on Global or functional Quality Council(s)
  • Ensures inspection readiness for assigned area of responsibility
  • Manages budget and headcount as applicable
  • Provides team leadership and empowerment, facilitates problem resolution, resource utilization, career counseling, mentoring and development of team members
  • Drives a continuous improvement culture based on data trends/customer feedback
  • Positive coaching to teams during periods of business change/growth
  • Foster constructive conflict & collaboration with business partners
  • Versatility to lead Quality Management systems within regulated & non-regulated environments & support to business integrations as necessary
  • Conversant in QC testing (including analytical) requirements for incoming chemical/component raw material & finished products
  • Comprehensive understanding of industry regulations/guidance & health authority regulations (i.e. 21.CFR. 820, 210, 211, 177, 312, 314, 610, 1271; ISO 9001; ISO 13485; ISO 14644; ICH Q1 -12; CBER; EMA/410/01) to support the manufacture & distribution of Bioprocess consumables, instrumentation & Biological materials
  • Comprehensive understanding of healthcare authority regulatory processes including domestic & internal countries
  • Interfacing with Global Regulatory Bodies & Health Authorities
  • Ensure compliance with pharmaceutical customer manufacturing requirements for API’s at stage 1 & 2 clinical trials
  • Primary Customer QA contact for sites ensuring customer focus & promotion of customer satisfaction
  • Minimum 12 years Quality Assurance/Regulatory Assurance experience
  • Minimum 5 years’ experience in the pharmaceutical industry
  • Minimum 5 years of GMP manufacturing experience
  • Minimum of 5 years supervisory/management or project leadership experience
  • Demonstrated significant change management lead expertise
  • Demonstrated people development, coaching & performance management skills
  • Demonstrated understanding or aptitude to understand Biopharmaceutical QMS requirements, regulatory requirements & industry guidance, including but not limited to; FDA CFR 21 820, 210, 211 , 312,314, 177, 610, 1271; ISO 9001 & ISO 13485, ICH Q1 - 12, CBER, USP, USP
  • Hands-on experience with FDA, QSR, ISO, MDD and/or other international quality systems requirements
  • Advanced Scientific or Regulatory degree
  • Demonstrated experience at effectively communicating within all levels of the organization around concepts of design controls, design verification and validation activities; production &process controls; Corrective & Preventive Action (CAPA), complaints & risk management; & product quality improvement using tools such as Six Sigma, DFR, etc
  • Ability to successfully identify, assess & manage risk proactively & be accountable for actions/tough decisions
  • Proven track record in performing & leading internal and external audits
  • Experience of Phase 1/Phase 2 GMP Clinical Trials
  • Experience of Bioprocess consumable/instrumentation manufacturing
  • Experience of Biologics manufacturing
12

Agile Testing Leader / QA Director Resume Examples & Samples

  • Understand business domain quickly and design a realistic simulation of user behavior for beta rollouts in live stores
  • Manage the definition of done as it relates to Test Case creation
  • Institute a process to normalize and collect Test quality and Test exection metrics across teams
  • Coordinate test activities with release management
  • Lead definition of test plans in an Agile environment
  • Define continuous improvement plan for coverage and reducing redundant testing
  • Lead development of reusable automated test scripts and maintain their compatibility with software as the applications change
  • Define and execute an automated testing plan with continuous integration
  • Define performance and load testing plans
  • Define security testing plans and support PCI compliance initiatives
  • Properly coach or staff and scale QA organization as needed including web based testing vendors
  • Bachelor’s Degree in a technical discipline or greater
  • Experience with Agile testing techniques in a multi team environment with independent ship dates
  • A rocket ship commander with at least 5 years of Software QA/Agile leadership experience – testing multi-tier software product lines
  • Strong mastery or deep understanding of prioritizing and managing automated testing
  • Experience leading testing of SaaS products – i.e. HTTP(S), JSON, Regular Expressions, SQL are household terms
  • Natural at identifying, troubleshooting, and coming up with a plan of action in a quickly moving product organization
  • Must be metrics driven and able to set, collect, and present organization specific performance metrics to drive continuous improvement
  • Experience leading both hardware and software test teams
  • Hands-on experience with test environment configuration and relationships to Test Plans and Test Cases - is valuable
  • Experience leading web scripting projects – i.e. Selenium/Appium WebDriver experience
  • Experience building out a multi-product test organization and staffing software development engineers in test
  • Experience with managing to a budget and providing yearly forecasts
  • Experience providing quality metrics on user stories and estimates against requirements
  • A Bachelor's or Master’s Degree in Computer Science, or an equivalent combination of education and work experience
13

QA Director Resume Examples & Samples

  • You cumulate at least five (5) years of experience in management positions in a related field
  • You cumulate eight (8) years of experience in the heavy industries and eight (8) years of experience in Quality Assurance
  • Your knowledge of advanced product quality planning (APQP) will be considered as an asset
  • Your ability to facility Failure Mode and Effect Analysis (FMEA) will be considered as an asset
  • Your English communication skills are excellent both spoken and written
14

QA Director Resume Examples & Samples

  • Ensures books are produced in accordance with the docket, dummy and quality standards following Standard Operating Procedures
  • Must maintain accurate counts and documentation
  • Ensures team is informed of and understands job requirements
  • Ensures proper machine set-up, operation, maintenance and housekeeping
  • May provide advice, training and guidance to Bindery Operators and Assistants
15

QA Director Resume Examples & Samples

  • Technical knowledge in applications using Siebel, Oracle, Thunderhead, FileNet, Pega, SharePoint
  • Certified in some form of Testing - (ISTQB, CMSQ, etc.)
  • Successful History of managing multiple projects at one time
  • Managed teams/projects of > 80 headcount which includes matrixed staff
  • Successful history of implementations with multiple vendor integrators
  • Used multiple methodologies: Agile , Waterfall, RUP, RAD
  • Familiar with principles of Testing Centers of Excellence
16

QA Director Resume Examples & Samples

  • Will be responsible for overall Quality Assurance / System Validation Tests for 1350 OMS
  • Will lead a large team of 80+ people world wide
  • Will interface with 4LS, Customer Teams in case of field quality issues
  • Will drive the changes in Quality Process
  • Will drive the Quality Assurance/SVT strategy release on release
  • Will coordinate with the NE team and NSP team for joint testing
17

QA Director Resume Examples & Samples

  • Develop a culture of automated testing that accelerates software delivery with the goal of a continual deployment model
  • Champion the customer experience and ensure that we are collectively delivering a high-quality product
  • Lead the transition from Quality Assurance to Quality Engineering, where test engineers develop automated tests in lock-step with new feature development
  • Lead recruiting efforts to increase our focus on automation testing
  • Develop the engineers and managers on your team through coaching, mentoring, and performance management
  • Develop management systems and performance measurement dashboards to transparently track and report on performance
  • Deliver recommendations to drive short, medium and long-term performance operational improvements
  • Drive operational efficiency initiatives that improve profitability and customer satisfaction
  • Apply financial rigor and business acumen to all initiatives to help the management team arrive at decisions that maximize business performance
  • Maintain an appropriate balance across short-term and long-term planning and resource investment
  • The successful candidate will be an experienced operational leader with a track record of successfully managing quality controls and assurance for software that runs on-premise and in the cloud
  • S/he has to be someone who is excited and motivated by building efficient, large scale test automation systems that supports continuous integration
  • Technically astute, and up to date on all the relevant testing methodologies
  • Experience implementing a Quality strategy that leverages an automation-first test approach supports data-driven release decisions, and accelerates development while minimizing risk
  • The ideal candidate will be cool under pressure and an expert in crisis management who can quickly translate learning’s into operational improvements through driving root cause analysis and detailed remediation plans
  • Furthermore, s/he will be viewed as a trusted colleague and collaborator, and will be known for reaching out across organizations and functions to build support and get things done
18

Client Data Services Americas Risk & Control QA Director Resume Examples & Samples

  • Substantial and relevant PMO experience in a global banking environment
  • Exposure to Client Onboarding, KYC or similar regulatory projects is preferred
  • Numerate individual with a Finance or Business related degree
  • Ability to work under pressure to tight deadlines
  • Strong organisational and administrative skills
  • Client focused approach and ability to react quickly to changing demands
19

Associate QA Director, Great Britain Resume Examples & Samples

  • Serve as Regional or Global QA Liaison for assigned customers, therapeutic groups and/or functional areas
  • Support Quality Management in proposal reviews and reporting QA metrics
  • Ensure proper coordination of customer-initiated audits and mock regulatory inspections, and manage regulatory facility inspections
  • Direct and / or participate in the scheduling, preparation for, conduct, reporting, and close out for all audits assigned. This may include, but is not limited to, internal, external, client and vendor audits
  • Participate in review and closure of corrective actions, as required. Act as a resource for information, consultation and training concerning applicable regulations, guidelines and quality issues to study teams, working groups, and task forces for assigned projects
  • Act as a resource to the department by providing guidance, interpretation, training and key input regarding operating procedures and processes
  • Facilitate the conduct of customer-initiated audits, mock regulatory inspections, and assists in regulatory facility inspections, as applicable. May host customer audits and works with responsible parties to prepare corrective action plans
  • Maintain working knowledge of current applicable regulatory regulations and guidelines and related auditing techniques
  • Oversee the documentation and reporting quality/compliance issues, relating to the product, process or quality system, to management within specified regional timelines. Collect and report quality metrics as required to Quality Management
  • Assists in conducting training seminars on Quality issues and SOP development
  • Works with global counterparts to ensure global standardization within the departments
  • Strong knowledge of pharmaceutical research and development processes and regulatory environments
  • Strong interpersonal skills and the ability to positively influence and guide others
  • Possess applicable experience in conducting audits, writing audit reports and analyzing audits
  • Demonstrated ability to lead and manage multiple responsibilities
  • Identify functional constraints and identify solutions
  • Ability to coordinate timelines with internal customers and external vendors
  • Ability to manage multiple activities and timelines
  • Ability to articulate and define departmental needs and processes
  • Position requires extensive use of telephone and face-to-face communications, which requires the accurate perception of speech
  • Regular sitting for extended periods of time
  • Travel as required
20

Bicep Technology Horizontal QA Director Resume Examples & Samples

  • Governance and oversight of the BICEP wide Technology delivery for a particular set of Horizontals/Verticals (e.g. technology Horizontal or CSO/Data Management)
  • Pro-active identification and resolution of major programme calibration (i.e. scope), delivery risks and issues
  • Reporting, governance and stakeholder management
  • Consistent approach across all work streams
  • Creation, completion and management of the technology quality assurance framework for BICEP
  • Primary Duties
  • Engage with the CCO Centre of Excellence to understand objectives, processes and templates to follow with the aim of supporting their agenda and de-risking delivery plans
  • Drive calibration sessions for the area(s) in charge, focusing on
  • Scope
  • Approach, deliverables
  • Dependencies
  • Cross programmes dependencies
  • Identify inter and intra programmes dependencies and critical paths cross programmes
  • Manage active short – medium term assignments to understand and resolve critical program delivery issues of the moment
  • Develop comprehensive front to back reporting and pro-actively manage / escalate key Tech risks and issues as they emerge
  • Develop and maintain a forward looking “radar” on critical activities, and associated risks and issues for early management attention and resolution
  • Partner with Tech Risk & Control, Control Standard Owners and Tech Assurance teams
  • Create option papers to support senior management decision making when required
  • Monitor on an ongoing basis the evolution of key delivery success factors, critical paths and delivery risk
  • Create communication artefacts for senior management providing transparency on key delivery success factors, delivery risk
  • Maintain and execute technology quality assurance tracker that will enable to confirm activities are delivered in a timely and quality fashion
  • Programme management
  • Delivery lifecycle
  • Change