Management Reporting Analyst Resume Samples

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AB
A Buckridge
Albertha
Buckridge
5961 Herman Flat
Houston
TX
+1 (555) 150 0084
5961 Herman Flat
Houston
TX
Phone
p +1 (555) 150 0084
Experience Experience
Dallas, TX
Management Reporting Analyst
Dallas, TX
Kling-Glover
Dallas, TX
Management Reporting Analyst
  • Ensure data quality and integrity in key information systems for actual and planning information (Budget/Latest Estimates) in particular cost walks, income statements, sales commentaries and FTE Forecast Analysis, as well as for 3rd party sales, price volume variances
  • Co-ordinate and develop the monthly Management reporting pack to be delivered to the Executive committee and Senior Management team
  • Provide analysis to assess business performance against various metrics/targets
  • Ensure that the BMW Group Purchasing process is adhered to and that training is provided to cost centre managers
  • OE Code Management - Ensure employees are mapped correctly within the Market & Liquidity Risk Management organization
  • Build and maintain effective working and influencing relationships throughout the business, and across the broader BMW Group
  • Challenge, assist and partner with the business to ensure overheads are controlled and within budget levels agreed with BMW Group
Dallas, TX
Workforce Management Reporting Analyst
Dallas, TX
Friesen-Spencer
Dallas, TX
Workforce Management Reporting Analyst
  • Applied knowledge of technology, techniques and methodologies for mining database information, pulling and developing reports and creating macros
  • Assist with tracking, analyzing and reporting contact center and agent performance statistics
  • Maintaining, updating and publishing daily/weekly/monthly/quarterly/yearly WFM-related reports, and other reports as requested
  • Providing analysis of data in other systems and work with other groups to solve issues or operational reporting challenges
  • Maintaining updates and publishing daily Inbound/Outbound Call Center Performance Reports by Rep/Team for the call center
  • Effectively and efficiently present logic, reasoning, and analysis to others
  • Develop and administrate reporting systems for WFM
present
Detroit, MI
Rohq-fro-management Reporting Analyst
Detroit, MI
Kiehn Inc
present
Detroit, MI
Rohq-fro-management Reporting Analyst
present
  • Provide technical support related to most aspects of Management Reporting/Financial Planning & Analysis processes to at least one country and/or business
  • Provide technical support related to most aspects of management reporting/financial planning & analysis processes to at least one country and/or business
  • Database Management
  • Prepare and distribute monthly reports of key financial metrics for country/regional FPA including, but not limited to, revenue, expense, assets, headcount and other key financial information
  • Financial validation and tracking actual performance against budgets and forecasts
  • Financial validation and tracking of actual performance against budgets and forecasts
  • Identify and implement process improvement initiatives or standardization ideas that will increase productivity and efficiency, reduce cycle or processing time and reduce error rates
Education Education
Bachelor’s Degree in Business Management
Bachelor’s Degree in Business Management
North Carolina State University
Bachelor’s Degree in Business Management
Skills Skills
  • Quick learner with excellent communication skills, team orientation, and ability to work with counterparts in different areas of organization
  • Working knowledge of variable and trend analysis, as well as audits both operational and financial
  • Excellent written and oral communication skills; ability to present to colleagues and executive
  • Strong analytical skills including demonstrated experience managing large volumes of data
  • Sound knowledge of SAS programming language (BaseSAS or SAS EG)
  • Impeccable communication skills
  • Excellent collaborator
  • Strong technical and accounting skills
  • Solid Microsoft Excel and general Microsoft Office skills
  • Partner with and provide support for internal capability and finance leaders as well as senior management
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15 Management Reporting Analyst resume templates

1

Rohq-fro-management Reporting Analyst Resume Examples & Samples

  • Prepare and distribute monthly reports of key financial metrics for country/regional FPA including, but not limited to, revenue, expense, assets, headcount and other key financial information
  • Collate and validate financial estimates (“flash”) for the current month during production cycle (first 5 business days of the month)
  • Collate and validate financial forecasts for the following month
  • Assist and facilitate the annual budget process for quarterly reforecast and plan for the following year in terms of deliverables and milestones
  • Financial validation and tracking of actual performance against budgets and forecasts
  • Database management
  • Maintain and comply with risk and control management policies
  • Provide technical support related to most aspects of management reporting/financial planningand analysis processes to at least one country and/or business
  • Preference for accounting qualifications with CIMA/CPA/CA or CFA certification
  • Excellent writtenand verbal communication skills in English
  • Ability to communicateand possess interpersonal skills so as to interact professionally with people at all levels and diverse nationalities
  • Strong attention to detail, but able to see the big picture
2

Performance Management & Reporting Analyst Resume Examples & Samples

  • Lead all BBS performance reporting, scorecard and OLI (Operating Leading Indicators) by delivering weekly, monthly, quarterly and annual performance reporting across BBS
  • Work closely with the BBS Chief of Staff in ensuring key insights are appropriately reflected in the BBS Monthly Business Reviews (MBRs) and the Quarterly Business Reviews (QBRs)
  • Work closely with the Strategic Performance Manager in preparing the Barclaycard O&T MBR as it relates to BBS by liaising with senior stakeholders across BBS to ensure the content is though-provoking, insightful and adds value
  • Proactively work with the Barclaycard Europe and the Barclaycard US Performance Analyst to share best practices and learning’s
  • Continually improve the reporting and production process to maximise impact whilst improving the efficiency of data collection and management
3

Rohq-fro-management Reporting Analyst Resume Examples & Samples

  • Preparation of monthly variance analysis versus plan, forecasts, and prior month actuals
  • Validate data source feeds with end-user databases
  • Provide technical support related to most aspects of management reporting/financial planning & analysis processes to at least one country and/or business
4

Change Management Reporting Analyst Resume Examples & Samples

  • Weekly and Monthly executive level dashboard reporting
  • Emphasis on in-depth, ad hoc analysis – working with large data sets
  • Develop reporting solutions using a variety of tools and data sources
  • Web analytics, control reporting, data analysis
  • Metrics and reporting for employee segmentation analysis, employee feedback, and communication delivery/readership – (business partner audience)
  • Capability to mine data, interpret results, identify drivers and exceptions, as well as communicate these findings effectively to stakeholders at all levels across the business
  • Reporting - Advanced Microsoft Excel & Access user
  • Advanced analytical skills (ability to devise complex formulas & algorithms); strategic thinking/planning
  • Ability to work in tandem with colleagues at all levels of the organization and obtain buy in to new concepts and processes; all the while tailoring reporting appropriately & as warranted
  • Operations Center & Mortgage background preferred – strong understanding of the overall Chase Mortgage Banking business and organizational structure
  • Web reporting - Adobe Marketing Cloud (Omniture products) – Site Catalyst / data warehouse
  • Heavy Business/Financial acumen; presentation & delivery skills with the ability to “tell the story”
  • Ability to work under pressure, handling multiple tasks/projects and prioritizing to meet deadlines
5

Management Reporting Analyst Resume Examples & Samples

  • 2+ years public accounting or private financial services experience
  • B.A. / B.S. Accounting
  • Working knowledge of variable and trend analysis, as well as audits both operational and financial
  • Prior management reporting experience
  • Familiar with expense and revenue analytics
  • Impeccable communication skills
6

Engineering Project Management Reporting Analyst Resume Examples & Samples

  • Interfaces with technical and non- technical personnel and/or team members to finalize requirements
  • Provides feedback on technical tasks of simple to moderate complexity
  • Develops basic to very complex reports
  • Codes proficiently and optimally in the required language(s)
  • QA results
  • Self manages the reporting queue and delivers results within the requested due dates
  • Requires bachelor's degree in computer science, computer engineering, math or equivalent technical discipline or equivalent technical experience
  • 5 years of experience
  • Ability to work independently and collaborate with technical and non technical staff
  • Strong written and verbal communication skills including effectively communicating technical concepts to technical and non- technical audiences
  • Ability to provide detail information and summarize to various levels of staff including management
  • Ability to effectively resolve issues/problems to reach a workable and successful solution
  • Ability to work in ambiguous situations
  • Ability to deliver quality information/reports to internal and external customers as scheduled
  • Proficient knowledge and understanding of database design and query optimization
  • Must be highly skilled in Microsoft Excel
7

Financial Entity Management & Reporting Analyst C Avp Resume Examples & Samples

  • 6-7 years of Finance or accounting background is must; MBA or CPA preferred
  • Sound knowledge of information technology, data, and processes
  • Ability to quickly manipulate, analyze, and summarize large data sets in Excel
  • Self-starter, able to operate with minimal direction, with strong work ethic, passion for learning, and a desire to accomplish tasks with excellence
  • Excellent interpersonal and written/oral communication skills required
  • Ability to develop clean and effective management presentations in PowerPoint
  • Strong organizational and process management skills
  • Able to successfully collaborate with diverse functional teams and across multiple markets and geographies
  • Promotes a culture of teamwork and able to create and foster strong partnerships
8

Management Reporting Analyst Resume Examples & Samples

  • The primary purpose of this position is to manage the expense reporting processess for consumer business
  • 8 years work experience in Finance or Accounting or a related control discipline
  • Strong technical and accounting skills
  • Ability to work efficiently to meet prescribed deadlines
9

Management Reporting Analyst Resume Examples & Samples

  • Produce monthly departmental MI including metrics building, financial as well as other MI deliverables presented to Senior Management
  • Provide analysis to assess business performance against various metrics/targets
  • OE Code Management - Ensure employees are mapped correctly within the Market & Liquidity Risk Management organization
  • Ad-hoc presentations to Senior Management
  • General upkeep, maintenance and testing of various Business Continuity Plans
  • Manage occupancy requirements and logistics
10

Management Reporting Analyst Resume Examples & Samples

  • Undergraduate degree in Computer Science or Management Information Systems or equivalent experience
  • Working knowledge of Investment, Trust and Banking products and operations
  • Enrollment in a CFA or other professional accreditation program with a focus on finance, banking or investment management is an asset
  • Sound knowledge of SAS programming language (BaseSAS or SAS EG)
  • Expert knowledge of MS Excel
  • Strong analytical skills including demonstrated experience managing large volumes of data
  • Excellent written and oral communication skills; ability to present to colleagues and executive
  • Well organized; must be able to manage multiple complex work streams
  • Curious and creative
  • Excellent collaborator
11

Claims Cost Management Reporting Analyst Resume Examples & Samples

  • Bachelor’s Degree in Business with concentration in Accounting or Finance
  • Demonstrated ability to identify trends in data
  • Knowledge of Microsoft products
  • High level of proficiency with Excel and Access
  • CPA background
  • 1-2 years in an analysis role in a financial setting
  • Finance or Accounting degree
  • Cost Benefit Analysis experience
  • Experience in Healthcare
12

Expense Management & Reporting Analyst Resume Examples & Samples

  • Assist in monthly financial close process
  • Pre-Paid Expense Support
  • Quick learner; not afraid to ask questions and challenge existing processes. Detail Oriented
  • Self Starter and strong independent thinker
  • Four plus years of Finance/Accounting experience, preferably in Financial Services, fast-paced and demanding corporate environment
  • Excellent analytical and organizational skills; able to manage multiple priorities with competing time requirements
  • Highly focused, energetic, motivated professional who works well with and gets along with others
  • Proficiency with PeopleSoft GL desirable. High level of proficiency with Microsoft Excel (including Pivot Tables and advanced tools)
  • Month-end P&L Close familiarity
  • Prior exposure to Fixed Assets accounting
  • BA or BS in Accounting or Finance Required
13

Data Management & Reporting Analyst Resume Examples & Samples

  • Aggregate data from multiple systems and sources to provide performance management scorecards and other metrics related to Citi’s third-party risk portfolio, including reporting by: third-party relationship level, third-party level, risk management process, sector and region and Citi business
  • Interpret data and metrics to produce valuable insight to the overall health of third-party relationships, identifying potential risks, trends, and improvement opportunities
  • Review and strategically analyze data providing credible challenges to, and robust quality checks of, such results where they appear erroneous or exceptional
  • Develop long-term, strategic reporting solutions that generate consistent outputs using automation methodologies to improve report creation cycle times whilst reducing manual processing and the potential for human error
  • Develop and hold advanced reporting tool training to improve the standard of reporting capabilities across the TPU globally
  • Responsible to ensure data quality and standardization, and to support data retention plans within the TPU
  • Liaise with Third Party Officers (TPOs) in Citi businesses, as well as Sector and Regional Risk teams as necessary
  • Summarize pre-contract due diligence and post-contract ongoing monitoring results
  • Develop ad hoc senior management presentations and reports
  • Participate in continuous improvement activities
  • Complete all tasks in connection with the organization’s activity but not detailed in the current job description, charged by the direct manager, supervisor or the functional head
  • Preferred 6+ years of relevant experience in finance, MIS reporting and/or third-party management
  • Ability to understand complex data and condense into key themes, with prior experience producing accurate and detailed analysis/reporting, including preparation of recommendations for management
  • Ability to develop strong partnership with stakeholders
  • Ability to generate succinct and meaningful communications and presentations for senior management, as needed
  • Ability to develop customized solutions and manage interim tools (VBA programming essential with MS SharePoint and SQL development experience preferred)
  • Proven ability to interact effectively with diverse cultures and backgrounds
14

Intake & Management Reporting Analyst Resume Examples & Samples

  • Ensuring the correct definition, integration and management of metadata across Risk Management
  • Systematically breaks problems or processes into component parts, using several business analysis techniques. Analyses or plans have multiple dimensions for each component, each requiring the application of knowledge or various business and financial principles
  • The ability to translate between business issues and underlying data, and quickly recognize patterns and trends
  • Advanced communication and interpersonal skills, sufficient to convey factual and conceptual information on complex issues to a broad range of stakeholders
  • Understands, describes and navigates existing work structures and organizational systems, and makes recommendations with a clear sense of organizational impact. Possesses in-depth knowledge of bank systems that support product
  • Mentoring skills used to enhance the proficiency of more junior team members and create a strong, cohesive unit striving to meet common goals
  • The creative application of various rules, procedures, techniques, or principles to solve complex problems where there is no single correct answer
  • Skilled in planning, coordinating, tracking, and controlling different parts of a complex process
  • Familiarity with CIBC Management Reporting Systems
  • Sound business judgment and decision making abilities
  • Understanding of data governance and data quality management
  • Bachelor’s degree in Business, Finance, Engineering or Information Systems, or an equivalent combination of education and experience
  • Exposure to multiple business units in CIBC’s environment to understand the linkages and dependencies
  • Understanding of Data Governance and Data Quality Management
  • Data Management Tools; TOAD SQL, Information LDQ, IBM LGC, Oracle DRM, SAS EG/SQL
  • Expertise in identification of metrics, thresholds and business rules for measuring data quality (i.e. accuracy, integrity, completeness, timeliness, recency, latency and coverage)
15

Financial Management Reporting Analyst Resume Examples & Samples

  • Co-ordinate marketing budgets and monthly spend and rationale
  • Manage analysis and reporting of all Telesales functions on shore and offshore and expense attribution to Cards and Retail segments
  • Co-ordinate monthly Retail performance and work closely with manager to deliver monthly review
  • Manage and control expense month end process, ensuring delivery & analysis against regional flashes, outlooks, forecasts and plans
  • Manage and coordinate expense forecasting and planning requirements including data quality checking
  • Working with the businesses to ensure that expense and segment results are in line with plan and identify gaps to plan and forecasts
  • Liaise with business to understand and calculate expense month end entries and month end reporting
  • Act as trusted advisor to Business to ensure they are in agreement with expected future financial performance
  • Work with broader teams within Citi to resolve issues pertaining to the managed segment
  • Build and maintain stakeholder management across business units, O&T, FINCON and FP&A
  • Manage analyst on day to day activities and reporting
  • Tertiary qualification in Finance, Accounting, Mathematics or Business discipline (CA/CPA qualified preferred)
  • Solid analytics, modelling, forecasting & reporting experience with attention to detail
  • Advanced Excel, Access skills (TM1 skills preferred)
  • Demonstrated ability to manage multiple stakeholders
16

Identity Management Reporting Analyst Resume Examples & Samples

  • Constructing detailed status reports across various businesses for User Access Management program
  • Producing reports detailing stats relative to user access for Leavers and Transfers including tracking for revocations
  • Collating reports outlining the status of periodic User Access Reviews, including Segregation of Duties violations
  • Reporting on progress of various User Access Management initiatives
  • The ability to exercise initiative and be able to follow through on issues with minimal supervision
  • Proficiency in Microsoft Excel and PowerPoint is highly desirable
  • Exposure in an internal client facing role supporting the administration of business systems would be desirable
  • The ability to multi-task and have excellent time management skills
17

Data Management & Reporting Analyst Resume Examples & Samples

  • Third-party relationship level
  • Third-party level
  • Risk management process
  • Sector and Region
  • Citi business
  • Develop long-term, strategic reporting solutions that generate consistent outputs using automation methodologies to improve report creation cycle times whilst reducing manual
  • Processing and the potential for human error
18

Avp-project Management Reporting Analyst Resume Examples & Samples

  • Prepare and deliver program status reviews for a select set of high priority programs, identification of issues and exceptions and support of the resolution process
  • Create and maintain repeatable reporting processes for the ETS Business Office, covering information spanning PMO, Risk & Control and more, and bringing together many different reports and dashboard into a usable, actionable tool
  • Contribute to the preparation of senior management status update
  • Background in Financial Services is a strong advantage
  • Effective presentation skills to illustrate trends across multiple levels of the organization
  • Advanced MS Excel, MS Access, and Business Objects. Able to manage large amounts of data to report status and/or trends in an actionable way
  • Able to navigate through large organizations to ‘get things done&#8217
  • Excellent Analytical skills
  • Able to adapt quickly to new tools and processes
19

Budget & Management Reporting Analyst Resume Examples & Samples

  • Financial Analysis and Reporting – Prepares monthly, quarterly, annual and ad hoc financial analyses and reports. The Analyst coordinates with the Accounting Office in the preparation of variance reports, management discussion and analysis reports, and flux analyses and the like
  • Budget Monitoring and Analysis – Working with rest of the budget team, the Analyst reviews operating budget status on a monthly basis, forecasts budget performance and investigates budget variances. The Analyst prepares financial management reports using Argos, Adaptive Planning, Access, and Excel on a regular basis
  • Chart of Accounts Maintenance – Works closely with the Financial Systems Director and Accounting staff to ensure the appropriate chart of accounts structure is maintained for proper reporting and enhanced analytics
  • Management Reporting – Working with the Budget and Financial Systems group, the Analyst designs, implements and maintains budget databases utilized for budget development, forecasting and reporting. The Analyst is also responsible for the development of budget reports
  • Budget Forecasts and Financial Analyses – Assists in the development of revenue and expense forecasts. Specifically the analyst
  • Bachelor's degree in Accounting, Finance, or related field and 2-3 years of relevant work experience
  • Experience in accounting or budgeting, process redesign, customer service initiatives, and managing complex financial systems
  • Excellent analytical, organizational, interpersonal and communication skills and the ability to work effectively in a fast-paced environment
  • High level training in Excel and basic knowledge of financial systems mechanics is critical.Strong business intelligence systems and analytical skills
  • Must demonstrate the ability to work as part of a team, communicate well on all work issues and use good judgment in the prioritization of assignments
  • Financial modeling capabilities are a plus
20

Data Management Reporting Analyst Resume Examples & Samples

  • Perform trending analysis to monitor the sanctioned delegated groups’ claims processing activities and compliance to regulatory turnaround time requirements
  • 3+ years of experience in Data Management, Research Analyst, or Reporting Analyst roles
  • Recent Advanced proficiency with MS Access, Word, Visio, and Outlook
  • Recent Intermediate level proficiency utilizing MS Excel
  • Ability to travel up to 50% of the time nationally based on business needs
  • Associate's Degree or higher
  • Healthcare background
21

Service Management Reporting Analyst Resume Examples & Samples

  • Background in Agile process driven Information Technology environment preferred
  • Ability to quickly analyze large volumes of data for positive and negative trends
  • Organizational skills to work on multiple concurrent assignments with diversified teams
  • Ability to grasp varying technology concepts, such as legacy integration, modern web development best practices and virtual/cloud architecture
  • Results-oriented and able to deliver in a fast-paced environment
  • Effortless multi tasking and developing others in a fast moving and changing environment
  • 1 to 3 years of experience in reporting and analytics, such as web analytics, Key Performance Indicators, data analysis and general reporting/dashboarding
  • 1 to 3 years minimum experience with development and/or support of monitoring tools is a plus, with a preference for New Relic, CA Wily APM, Splunk or AppManager
  • Experience with SQL language and SAS reporting is highly desired
  • Experience with JavaScript, Selenium, SOAP and REST integration is preferred
  • Ability to quickly assimilate and understand complex technology architectures
  • Ability to understand and follow complex processes and make quick decisions
  • Extremely detail oriented and adept at understanding abstract concepts
  • Demonstrate the ability to discuss complex technical details with upper level support staff and translate this information into non-technical language for interaction with the business
  • Minimum of three years experience in an infrastructure or support role including demonstrable progression in responsibilities is preferred
  • Demonstrable participation in a formal Information technology Change Management process is highly desired
22

Knowledge Management Reporting Analyst Resume Examples & Samples

  • Maintaining and creating custom reports and interpreting data for analysis using SQL, Excel and MS Access
  • Pulling meaning from data to inform data-driven decisions for projects and recommendations on improvement opportunities
  • Developing in-house productivity apps through MS Access
  • Liaising with our IT team to resolve production data issues
  • Analyzing business needs for information and providing data and recommendations that are in line with best practices
  • Working with stakeholders up to Director level to deliver presentations and provide recommendations based on what the data says
  • Producing documentation for functional requirements, specifications, technical requirements, developed applications and stored procedures
  • University degree (or equivalent in self-learning) in computer science, mathematics, or Information Technology
  • 3+ years in software development and/or systems analyst role
  • Sound knowledge of Object Oriented Programming and Relational Databases
  • Proficiency in MS Excel and MS Access applications and associated VBA
  • Demonstrated knowledge of complex SQL query writing
  • Experience with Oracle, OBIEE, SharePoint is an asset
  • Understanding of the contact centre and infrastructure is an asset
  • Understanding of web technologies such as HTML, XML, CSS is an asset
  • Strong analytical, judgement and problem solving skills are preferred
  • Good decision making skills are required
23

IT Business Management Reporting Analyst Resume Examples & Samples

  • Build, maintain, and provide support for senior management reports
  • Maintain and manage data queries in multiple data sources which update regularly
  • Periodically improve current reports
  • Execute on ad-hoc requests/inquiries
  • Provide suggestions for process improvements
  • Through internal research, familiarize oneself with various types of data and reporting tools which evolve on a regular basis
  • Extensive experience building and maintaining reports in MS Excel
  • Advanced Microsoft Excel Skills including pivot tables, formulas, and functions
  • Experience with Macros
  • Experience building MS Excel based models
  • Experience analyzing and reconciling large sets of data
  • Experience working with MS Access, databases
  • Good financial reporting skills
  • Demonstrated ability to multi-task, deliver timely accurate and complete work on tight deadlines
  • Ability to work in a fast-paced environment with minimal supervision
  • Experience putting together dashboard reports
  • Experience working with OLAP Cubes
  • Experience putting together, maintaining, and tracking usage for pages in SharePoint
24

Experience Management Reporting Analyst Resume Examples & Samples

  • Create and maintain project/program data analysis and reports. May create project / reporting plans and timelines, to manage project/reporting components and deliverables
  • Provide resource planning analysis on a standard and ad-hoc basis
  • Assist with improving the reporting process within EM which could also consist of the development of new reports and streamlining of current reports and reporting packages currently in utilization
  • Provide training on how to leverage existing reports and tools available at EY
  • Provide support to any data integrity, report, or system related issues
  • Independently responds to EM and internal client’s ad hoc reporting requests while also being responsible for producing reoccurring reports within agreed upon deadlines
  • A minimum of 2-4 years related job experience
  • Ability to work independently and effectively in a virtual team environment
  • Strong communication (English language verbal and written), presentation, and interpersonal skills, including development of structured arguments to influence the reader / audience
  • Excellent problem solving and analytical skills, combined with business acumen
  • Time management skills and ability to support multiple projects simultaneously
  • Developed attention to detail and focus on data integrity
  • Ability to collect, analyze and synthesize data and information from a variety of sources
  • Adept at change management, and being a catalyst for process improvement initiatives
  • Comfort with brainstorming and considering multiple opinions and perspectives – understanding multiple iterations are often required to develop an optimal end solution
  • Self-starter and proactive – able to work within constant cycles of change and maintain positive and collaborative relationships
  • Ability to build relationships at all levels of the organization
  • Willingness to contribute in a team-oriented environment and ability to work cooperatively with other teams across borders and cultures
  • Competent at managing and meeting deadlines
  • Advanced aptitude in Microsoft Office (i.e., Word, Excel, and PowerPoint)
  • Ability to create macros. Excel automation knowledge preferred
  • Understanding of professional services (Consulting) operations, including sales, finance, and HR
  • Ability to translate large amounts of data into actionable information for various end user types (i.e. management vs. analyst)
  • Ability to drive projects from an initial idea to implementation
  • Experience with Spotfire and/or Tableau preferred
25

Workforce Management Reporting Analyst Resume Examples & Samples

  • Monitor real time intra-day performance and make adjustments as needed to meet service level
  • Provide ongoing operational analysis of call center operations, advance planning and scheduling while identifying and implementing changes as necessary to improve the level of quality and efficiency as measured by key business indicators
  • Accurately forecast call volume trends based on historical trends, as well as exceptions for seasonality/holidays and business/marketing events
  • Develop labor schedules to meet call volumes and service levels
  • Utilize specialized software tools to manage and forecast staffing levels
  • Work with the leadership team to provide analytical support and recommendations for staffing resources to meet objectives such as service levels, occupancy and productivity
  • Work with the leadership team to accurately forecast call volume, analyze historical call volume; project budgetary expenses, determine future costing, and assist with training and new-hire planning
  • Analyze call center performance history to determine optimum off-production activities as well as shrinkage and occupancy goals
  • Balance multiple priorities with little or no direction
  • Identify resources required to implement parts of projects
  • Effectively use project plans to focus work and ensure deadlines are met
  • Create and maintain reporting on business and resource activities
  • Hear, see, and speak, to effectively communicate in-person and by telephone with supervisors, employees, corporate personnel, school personnel and external contacts
  • Read and understand written documents with technical details
  • Write in order to communicate technical information and ideas so others will understand
  • Work full-time and maintain regular and predictable attendance. Work occasional evenings and weekends
26

Workforce Management Reporting Analyst Resume Examples & Samples

  • Develop and administrate reporting systems for WFM
  • Assist with tracking, analyzing and reporting contact center and agent performance statistics
  • Work with WFM Department Managers, Operations Managers and other internal resources to ensure data is collected to support monitoring, trending, and root-cause analysis on key business objectives
  • Activities related to production management, including but not limited to ensuring the data described above is in a useable and actionable format for ease of Operational management accountability, as well as being distributed in a timely manner
  • Interacting with internal customers to clarify report requests and determine report specifications
  • Obtaining consensus and sign-off on reports based on specifications and business requirements
  • Creating, modifying and/or enhancing existing reports and providing other types of data files as needed
  • Participating in various meetings with teams to understand, document and execute on business requirements
  • Documenting all information related to each report generated (code, process to run report, exactly how report is run, metric definitions, calculations, etc.)
  • Providing analysis of data in other systems and work with other groups to solve issues or operational reporting challenges
  • Maintaining, updating and publishing daily/weekly/monthly/quarterly/yearly WFM-related reports, and other reports as requested
  • Maintaining updates and publishing daily Inbound/Outbound Call Center Performance Reports by Rep/Team for the call center
  • Perform other related duties as directed by WFM Reporting Manager
  • Advanced Excel knowledge (pivot and data connection strings are key)
  • Working knowledge of SharePoint and other Office programs
  • Ability to read, write and understand Sequel/Access/Database
  • Ability to produce analysis and recommendations that can be easily understood
  • Must be detail oriented and organized
  • Education or experience equivalent to 4 year college degree is required
  • At least 3 years related experience required
  • Experience working with and developing reports for a Contact Center environment
  • (e.g., ACDs, WFM systems, developing and reporting out on typical metrics for call centers, dashboards, etc.)
27

Lead Management Reporting Analyst Resume Examples & Samples

  • Bachelor’s Degree (Finance, Information Technology, Accounting or Related Field) or 3 years of equivalent experience
  • 2+ years of analytical experience in Finance, Business or Related Field or equivalent work experience
  • Experience in banking and/or financial industry
  • Experience working with Key systems (i.e., Hogan, CLS, ACAPS, etc.)
  • Experience working with various ETL tools (MS Access, MS SQL Server, PL/SQL, etc.)
  • Hands on experience with database compilation and analysis
28

Workforce Management Reporting Analyst Resume Examples & Samples

  • Compile data on call center operations by pulling records from multiple databases, gathering information on a wide range of metrics and building specialized reports to provide a comprehensive view of Call Center performance and relevant statistics
  • Interpret records and compile information by conducting in-depth analysis of call center data, reviewing statistics to ensure validity and identifying patterns and trends to translate raw data into actionable information for the benefit of Call Center leadership
  • Take lead role in crafting monthly, quarterly, and annual reports to be administered to Call Center Leaders to better understand their efficiencies and bottlenecks
  • Share analyses and findings by developing reports, creating business review presentations and communicating with business leaders to inform on call center operations and provide detailed resources in support of business objectives
  • Actively identify areas for continuous improvement, and communicate ideas on implementing improvements
  • Contribute to increased efficiency and effectiveness of call center operations by communicating trends, identifying issues and recommending fact-based strategies to improve workforce management within the Call Center department and support achievement of service level agreements
  • Oversee daily activities related to assigned area of responsibility within department
  • Develop, interpret, and maintain reporting to monitor agent performance within the Call Center and share findings with necessary leadership and Workforce Management Team to increase efficiency
  • May be asked to assist in training of less experienced staff and to serve as subject matter expert on reports and systems
  • Adopt National General Insurance values in personal work behaviors, decision-making, contributions and interpersonal interactions; manage own career development by soliciting feedback and valuing other perspectives
29

Management Reporting Analyst Resume Examples & Samples

  • Bachelor’s Degree or higher in Accounting or Finance
  • 2+ years of accounting experience
  • Ability to communicate effectively– both written and orally
  • Technical aptitude-ability to utilize technology (e.g. excel, power BI, ERP systems) to drive efficiency
  • Demonstrated ability to manage multiple priorities and deadlines effectively
  • Demonstrated strong problem-solving skills
  • Demonstrated understanding of and commitment to internal controls
  • Curiosity- desire to learn more than taught
  • SAP, COPA experience a plus
  • CMMP/JDE experience a plus
  • Previous IBP and/or Budgeting experience
30

Business Management & Reporting Analyst Resume Examples & Samples

  • Facilitate the WFS plan management and audit, looking to streamline and simplify where possible
  • Manage the WFS aspect of governance around resource planning and onboarding
  • Manage reporting of WFS action execution and progress
  • Facilitate key meetings and ensure required outcomes are generated
  • Handle ad-hoc WFS and related data requests to support the global organization
  • Coordinate office restacks and manage desk usage reporting for the organization globally
  • Attributes of our global professionals include: a dedication to client service, the ability to think in complex and ever changing situations, strong communication skills and the ability to solve problems, execute and transfer knowledge
  • At least 2 years of relevant experience in an international environment
  • Strong analytical skills and superior attention to detail
  • Excellent written and verbal communication skills: ability to clearly and concisely communicate with internal and external partners cross-divisionally
  • Expert with Excel and creating management presentations in PowerPoint
  • Strong interpersonal skills and ability to interact across various seniority levels; be effective as part of a broader team
  • Execution and deliverable focused
  • Demonstrates significant discretion and respect for confidentiality of sensitive information
  • Skills Desired
  • Experience with resource budgeting
  • Understanding of IT infrastructure technologies
  • Familiarity with Investment Banking environment
  • An MBA would be advantageous
  • Our Consultants enjoy the flexibility and autonomy to choose the client projects that interest them, while continuing to build professional relationships within our global community of Consultant and business professionals. We offer a comprehensive compensation and benefits package including health and life insurance, employee stock purchase plan, paid personal time off program, professional development and certification courses
31

Wholesale Credit Management Reporting Analyst Resume Examples & Samples

  • Reviewing incoming data flows, ensuring reasonability and articulating explanations of material changes in the underlying portfolios
  • Performing variance analysis and executing controls to ensure process robustness and reliability
  • Interact with modeling teams (including Credit and Operational Risk Analytics), Risk Systems Technology, Senior Management, Business Managers, Finance, and other groups within the firm
  • Interacting with teams to track and follow up on data quality and model calibration issues
  • Maintaining and documenting all overrides and exceptions
  • Supporting regulatory, External Audit and Internal Audit reviews at various levels
  • Ability to manage multiple projects and meet tight deadlines
  • Bachelor’s degree required. Master's degree preferred in a Finance, Engineering or Statistics discipline
  • Minimum 1-3 years experience in financial services industry
  • Familiarity with risk metrics including stress testing, loan loss reserves or economic capital a plus but not required
  • Organized, clear thinker, with entrepreneurial spirit and ability to execute complex and dynamic processes in a financial institution
  • Proficiency in advanced MS Excel functionalities and constructing complex analyses and formulas
  • Proficiency in using SAS software and writing/executing SAS programs. Ability to work with large data sets with millions of records
32

Management Reporting Analyst Resume Examples & Samples

  • 3+ years Accounting or Financial Reporting/Analyst experience
  • Strong aptitude for technology and learning and developing reporting in new tools
  • Strong analytical and economic thinking skills
  • Proficient with Microsoft Office applications such as Excel or Access
  • Strong understanding of US GAAP accounting concepts
  • Proven ability to prioritize and multi-task
  • Bachelor's degree or higher in Accounting, Finance, or a business-related field
  • 5+ years Accounting or Financial Reporting/Analyst experience
  • Exposure to SG&A and Cost Center accounting/reporting
  • Financial reporting systems experience in tools such as Hyperion Financial Management, Essbase, Oracle BI, or Tableau
  • Exposure to Mark-to-Market accounting concepts
  • Master's degree in Accounting, Finance, or a business-related field
33

Performance Management Reporting Analyst Resume Examples & Samples

  • Provide reporting capabilities, standardized reports / dashboards and thoughtfully applied Analytics
  • Build reporting infrastructure to objectively categorize performance of an application, identify performance pain points, and provide recommendations to improve overall performance
  • Communicate with key stakeholders on use and interpretation of data as well as reporting methodologies and tools
  • Work with Technology management, application and business owners, and application teams to understand and define their performance management needs
  • Support businesses, IS management, application and business owners with tracking and meeting application performance SLAs by developing and delivering relevant reports
  • Support application teams with understanding application performance profiles, historical trends, and anomalous performance incidents in order to facilitate continual performance improvement
  • Bachelor’s degree with a concentration/major in finance or business or equivalent related training or work experience
  • Min 3 years of experience in IT financial planning and/or technology strategy, application rationalization
  • Demonstrated technology strategy / consulting experience
  • Exceptional analytical and critical thinking skills; ability to use data to break down complex problems and formulate plans
  • Must have technical skills utilizing the Microsoft Office suite (Excel, Access, Word). Knowledge of business intelligence query tools such as Brio. Knowledge of programming languages – Visual Basic, VBA and Structured Query Language (SQL). Some knowledge of database design is a plus. Knowledge of extracting data from multiple data sources, AS400, external data sources
  • Ability to manage support tools related to setup and administration. Assist users when necessary by extracting data, providing documentation and working as a business resource with IS group for the functional operation of such tools
  • Strong, clear communication skills. Be able to simplify the most complicated issues or problems
  • Ability to multi-task in a fast paced environment. Must be very organized and be able to balance competing priorities
  • Ability to handle and execute to resolve high profile issues
  • Excellent analytical and spreadsheet skills including Microsoft Excel. Ability to utilize advanced functionality of Excel, i.e. VBA, Pivot tables, advanced functions
  • Proven ability to collaborate broadly with flexible, positive attitude and ability to get results
  • Exceptional oral and written communication skills; ability to communicate to the senior executive level
  • Comfortable working both independently with minimal supervision and closely in a team setting
34

Management Reporting Analyst Resume Examples & Samples

  • Challenge, assist and partner with the business to ensure overheads are controlled and within budget levels agreed with BMW Group
  • Understand, influence and control IT costs by working closely with the BMW Group IT organisation
  • Ensure that the BMW Group Purchasing process is adhered to and that training is provided to cost centre managers
  • Implement processes to ensure headcount stays within budget, particularly during periods of high recruitment
  • Co-ordinate and develop the monthly Management reporting pack to be delivered to the Executive committee and Senior Management team
  • Build and maintain effective working and influencing relationships throughout the business, and across the broader BMW Group
  • Other Ad-Hoc reporting as required by the business
  • Proven relevant management accounting experience, relevant qualifications (qualified accountant - or equivalent) and an exceptional level of commercial awareness and entrepreneurial spirit are vital
  • Strong analytical skills: able to question complex information to identify cause and effect, then deliver attractive, progressive solutions to support business strategy
  • Effective, proactive communicator and relationship builder with the ability to deliver commercial and operational messages and influence stakeholders drawn from a wide audience
  • Advanced level of Excel and PowerPoint
35

Management Reporting Analyst Resume Examples & Samples

  • Ensure data quality and integrity in key information systems for actual and planning information (Budget/Latest Estimates) in particular cost walks, income statements, sales commentaries and FTE Forecast Analysis, as well as for 3rd party sales, price volume variances
  • Prepare and deliver all necessary management information and analysis to senior executives and key stakeholders
  • Prepare the group income statement for actual reporting and planning exercises
  • Support the preparation of the monthly Syngenta Executive Team Management Report
  • Prepare and update Income Statements for Actuals, Budget and Latest Estimates for Senior Executives
  • Perform data integrity checks related to Income Statements and Balance Sheet
  • Support the preparation of monthly Sales Report for the Executive Team and price volume reports for senior stakeholders and ensure alignment, data integrity and product costing
  • Review and validate the monthly and quarterly cost walks and analysis provided by the commercial and global functional controllers to ensure comprehensive and insightful qualitative comments are provided for the group lock meetings and review with the commercial finance head
  • Post requested regional and function expense adjustments for Budget, Latest Estimates, as required for Actuals
  • Support the review and validation of the quarterly sales commentaries and price volume waterfalls provided by the regions and ensure data consistency and integrity of reported numbers
  • Support the preparation of the monthly Management Reports for the Executive Team to ensure the key deliveries and timetable is met
  • Provide support to all members of the Management Reporting Team to help en-sure achievement of objectives
  • Jointly coordinate and manage the process of latest estimate and budget fore-cast information (instructions, timetables, monitoring submission, coordinate clearing controls)
  • Coordinate the process to collect forecasted FTEs for LE and Budget, and en-sure actual data and consolidated data by function and region is reported accu-rately to senior executives, with qualitative comments for significant variances
  • Prepare ad hoc reports and analysis
  • Fluency in English is required, any other European languages are an ad-vantage
  • Min. 3 years of finance or business controlling and reporting experience in a multinational company
  • Basic and sound knowledge of accounting principles
  • Good analytical skills gained through finance education / qualification
  • Good understanding of reporting processes structure and systems with the ability to quickly adapt to new requirements
  • Ability to quickly achieve results without compromising accuracy
  • High degree of IT literacy to interface databases to reporting framework, in particular a good command of Management Reporting Systems and Excel
  • Customer oriented approach and ways of working
  • Able to handle pressure and adhere to strict deadlines with the ability to perform effectively in and out time pressure
  • High attention to details in accuracy and presentation of numbers
  • Self-confident to propose solutions
  • Good planning and time management skills
  • Strong team player in a multicultural environment
36

Management Reporting Analyst Resume Examples & Samples

  • Conduct monthly reporting and business financial reviews towards product line management – including early bird estimate and financial projections
  • Analyze on a monthly basis the financial results of the three asset, providing commentary and variance analyzes compared to budget and forecast
  • Provide analysis, advice and clarification on performance by customer by product, product costs and on estimations of future performance by customer by product
  • Participate pro-actively in the budget process and forecasting as part of the current IBP team
  • Participate in ad-hoc projects to provide decision support to management, business development initiatives such as new business and customer solution opportunities
  • Business partner with Produc Line Management (PLM) and sales team to provide operational and financial information to facilitate decisions and optimize processes
  • Business partner with the Financial Planning and Accounting (FP&A) team to provide good insight on the management reporting of the three locations
  • Proactively engage and align with other functions and business groups to address customer focused and innovation based business objectives in areas of pricing, financing, contracts
  • Hold yourself and others accountable for continuous improvement and delivering results. Implement systems to provide accurate, consistent and timely management information for business decisions
  • You will be a strong advocate of the business excellence program in the organization by driving the implementation of recommended processes
  • University degree in Accounting or Finance or equivalent experience
  • A minimum of 5 years of experience as an analyst in similar profit-organization
  • Be pro-active and able to adapt to the ever changing circumstances of a dynamic environment
  • Result driven, focus on “getting things done”, be hands-on and attention to detail
  • Have a professional critical mind set
  • Excellent mastery of English (verbal and written)
  • Strong understanding of processing and trading environment
  • Proven track record of high growth potential
  • Able to influence by means of good financial analysis and advice
37

Budget & Management Reporting Analyst Resume Examples & Samples

  • Bachelor’s degree, or equivalent, in business administration, with an emphasis in accounting or finance, with seven years of experience, or an equivalent combination of education or experience
  • Advanced knowledge of and experience in finance planning, budgeting and decision support, preferably in higher education/research/academic environments, including strong working knowledge of finance and operations metrics
  • Demonstrated ability to use MS Office and other database software tools to gather information for specialized, complex financial analysis, fiscal management, and financial reports
  • Experience leading change management activities in a complex, matrixed organizational environment
  • Advanced client service orientation, critical thinking skills, and attention to detail. In depth ability to use organizational skills to multi-task in a dynamic work environment
  • Advanced ability to deliver training and presentations across a broad organizational constituency and to effectively present complex finance related information both verbally and in writing in a clear and concise manner
  • Excellent leadership and interpersonal skills, with the demonstrated ability to interact positively and effectively with staff and leaders. Demonstrated political acumen and ability to develop and maintain excellent working relationships with stakeholders at all levels of the institution
  • Ability to function as a reliable team member and ability adapt to changing priorities
  • Experience in enterprise-level budgeting tools and applications, e.g., Hyperion
  • Experience in UC accounting policies, practices, procedures, and/or systems
  • Experience with fund accounting
  • Experience supervising and managing staff