Lead, Quality Control Resume Samples

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T Powlowski
99106 Wolf Cliffs
+1 (555) 268 8753
99106 Wolf Cliffs
p +1 (555) 268 8753
Experience Experience
02/2015 present
Phoenix, AZ
B Crew-quality Control Shift Lead
Phoenix, AZ
B Crew-quality Control Shift Lead
02/2015 present
Phoenix, AZ
B Crew-quality Control Shift Lead
02/2015 present
  • Help production with problem solving and developing standardized work for production operators, including boundary samples
  • Develop and execute internal audit and layered audit programs
  • Manage all regulatory compliance for the Quality Control business
  • Manage the vehicle certification process
  • Establish partnerships both internally and externally and to influence without direct authority
  • Plan, prioritize, set goals and manage multiple projects in a technical and business environment
  • Ensure all employees perform in a safe manner
09/2012 01/2015
San Francisco, CA
INL Quality Control Lead-panama
San Francisco, CA
INL Quality Control Lead-panama
09/2012 01/2015
San Francisco, CA
INL Quality Control Lead-panama
09/2012 01/2015
  • Using checklists, perform daily work site Safety Inspections and Foreign Object Damage Inspections
  • Spanish Language and Reading Level 2 qualified
  • Integrity - Committed to passionately and consistently promoting a professional culture that is trustworthy, honest, socially responsible, and where differences are respected and valued
  • Continuous Improvement - Examines personal & organizational processes, promotes opportunities for improvement; analyzes successes & failures to learn and improve
  • Perform the receiving, in-process, final quality, flight safety inspections and functional operational tests during organizational, intermediate and depot level maintenance, modification and repair of military tactical aircraft systems or associated components
  • Maintain Quality, Safety, Training and Certification Records
  • Coordinate with the Customer Quality Assurance Representative concerning quality matters, mandatory inspection points and final acceptance inspection of contract end items or services
07/2006 03/2012
Philadelphia, PA
Lead, Quality Control
Philadelphia, PA
Lead, Quality Control
07/2006 03/2012
Philadelphia, PA
Lead, Quality Control
07/2006 03/2012
  • May execute or assist in performance reviews and disciplinary action
  • Assist processing areas with checking-in difficult or troubled orders
  • Provide consistent and uniform communication with all department managers and leads to educate and train on errors found during an audit
  • Follow company policies and procedures and maintain a safe work environment
  • Conduct daily variance research using DCMS and RMS
  • Train new associates and champion change as it occurs
  • Coordinate with DC Operations audit results to minimize operations impact
Education Education
Bachelor’s Degree in Chemistry
Bachelor’s Degree in Chemistry
Clark Atlanta University
Bachelor’s Degree in Chemistry
Skills Skills
  • Recommend modifications of existing quality standards to achieve optimum quality within limits of equipment capability
  • Supervise and monitor the Quality Control department including monitoring staffing levels and prioritizing the work load to ensure that there is adequate coverage to support the auditing demands
  • Utilize available reports to identify receipt variances
  • Research issues for Accounts Payable as requested to assist with month end reconciliation
  • Communicate on a regular basis with the Quality Control Manager
  • Communicate on a regular basis with the Quality Control Associates
  • Coordinate with DC Operations audit results to minimize operations impact
  • Provide consistent and uniform communication with all department managers and leads to educate and train on errors found during an audit
  • Follow company policies and procedures and maintain a safe work environment
  • Conduct daily variance research using DCMS and RMS
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Reservations Quality Control Lead-winter Seasonal Resume Examples & Samples

  • Review daily reports: Navis Compliance, Call Result Accuracy, and Scored Call Accuracy
  • Act as quality control coach to all agents. Spend time daily reviewing common errors with agents and coaching them on the correct procedures
  • Provide feedback to Sales Manager and/or Training manager regarding opportunities to improve new agent training based on common errors found during quality control process
  • Provide feedback to department managers regarding process improvements and/or additional training requirements that may be necessary based on observations during quality control process
  • Actively participate as a member of the Reservations Lead Team to move the team toward the completion of goals
  • Previous experience with LMS or Tour Partner

Quality Assurance & Control Group Lead Resume Examples & Samples

  • Identify best practices in Barclaycard and the industry to drive business performance
  • Provide the appropriate assurance to all Barclaycard US portfolios ensuring that they are operating to the appropriate level of Barclays group compliance standards for all regulated products and services in their respective geographies
  • Bring value to all Barclaycard US portfolios through the provision of actionable insight in order to drive tangible improvements to the respective Barclaycard US portfolio P&L’s
  • Work in partnership with Global Quality suppliers and 3rd party service leads in order to provide the appropriate assurance
  • To contribute to the leadership of Barclaycard Learning and Quality Assurance, demonstrating commitment to the strategic goals coupled with a dedicated and singular focus on execution and delivery

KYC Quality Control Team Lead-dqw Resume Examples & Samples

  • Manages and oversees an onshore and offshore testing team responsible for the development and creation of system test plans and test cases, ensuring adherence to the department's standards and procedures, including all documentation/artifact requirements
  • Oversees all system-testing efforts, which may include the review of related business requirements and functional specifications in preparation of system testing execution
  • Identifies and communicates issues and concerns associated with system testing as well as potential overall project impacts
  • Facilitate/provide estimates after business requirements and functional specs phase while establishing timelines and deliverables
  • Completes status reports and must be able to present projects, status, or activities to senior management
  • Recognizes, recommends, and initiates new policies and procedures, which will improve the performance and effectiveness of the department
  • Proactively stays up-to-date on Bank/Industry standards (i.e. CPM, SDM, Sox, etc.) and responds both timely and appropriately as changes occur
  • Demonstrates leadership capabilities
  • May be called upon to serve as a system testing representative on committees, ad-hoc project teams, etc
  • Interacts on a regular basis with the Application Development Business Analyst and Development teams, and the client(s), as well as vendors
  • The Quality Control Team Lead will be responsible to supervise the Offshore Quality Control Testers, as well as the activities related to system testing. Manages up to 10 -12 employees
  • Assigns resources and monitors progress of all assignments/projects, ensuring adherence to project timelines and deliverables. Responsible for short and long term FTE planning
  • Responsible for job growth and career development of staff members by providing training/progression plans, guidance, and knowledge sharing
  • Responsible for performance appraisals, promotion, and salary recommendations

Lead, Quality Control Resume Examples & Samples

  • Must be at work on a regular and predictable basis or as scheduled
  • Visually inspect palletized cartons in the Shipping area to ensure that each contains the correct labels to reduce the possibility of misdirected freight
  • Computer skills to generate reports for auditing GOH bins and full pallets, reconcile the variances between the numbers of pieces of merchandise indicated as having been processed or packed with the numbers reflected as having been invoiced
  • Recommend modifications of existing quality standards to achieve optimum quality within limits of equipment capability
  • Supervise and monitor the Quality Control department including monitoring staffing levels and prioritizing the work load to ensure that there is adequate coverage to support the auditing demands
  • Train new associates and champion change as it occurs
  • Follow company policies and procedures and maintain a safe work environment
  • Provide consistent and uniform communication with all department managers and leads to educate and train on errors found during an audit
  • Coordinate with DC Operations audit results to minimize operations impact
  • Communicate on a regular basis with the Quality Control Manager
  • Communicate on a regular basis with the Quality Control Associates
  • Conduct daily variance research using DCMS and RMS
  • Research issues for Accounts Payable as requested to assist with month end reconciliation
  • Research inventory discrepancies for annual inventory prep and through-out the year as needed
  • Utilize available reports to identify receipt variances
  • Enter audit results into RCMS
  • Assist processing areas with checking-in difficult or troubled orders
  • May execute or assist in performance reviews and disciplinary action

Quality Control Lead-inl Resume Examples & Samples

  • Develop new approaches to solve problems identified during quality assurance activities
  • Prepare and present technical and program information to the management team
  • Maintain a working knowledge of government and industry quality assurance codes and inspection standards
  • Continuously develop and improve the adequacy of existing Quality Control procedures and processes
  • Lead, mentor, & coach your QC team by promoting a culture of quality awareness
  • Adhere to the Quality Plan to drive performance using ISO standards
  • Conduct audits, inspections to ensure compliance with policies and procedures and implements corrective actions as required
  • Minimum of ten (10) years’ experience in Quality Control, of which eight (8) must be specialized supporting an aviation/aerospace program

Quality Control Team Lead-nd Shift Resume Examples & Samples

  • Supervise a staff of 2-6 scientists
  • Perform environmental monitoring and collect utility samples in a cleanroom environment while following SOPs, sampling protocols, and associated documents
  • Perform testing such as Bioburden, Endotoxin, Total Organic Carbon, Concentration using UV-VIS, and Conductivity
  • Maintain and ensure sample chain of custody using a LIMS system and perform all aspects of sample management including aliquotting, storage, receipt, and shipping
  • Participate in lean lab operation, 5S laboratory layout, preventive action, and continuous improvement programs to reduce operating costs
  • Perform Laboratory and Equipment maintenance
  • Train personnel to perform laboratory operations
  • Calculate, evaluate, review, and properly communicate data verbally and in written format
  • Ensure compliance with GMP policies and SOPs in a QC environment
  • Weekend, holiday, and overtime work may be required as needed to meet production schedules
  • Experience with cleanroom environmental monitoring and utility monitoring, microbiology, aseptic technique, Empower software, and working in a GMP biologics environment
  • Leadership in a dynamic team environment
  • Abiility to learn new techniques, perform multiple tasks simultaneously, keep accurate records, follow instructions, and comply with company policies
  • Bachelor's or Master’s degree in microbiology, life sciences, or other related degree concentration
  • At least 3 years related laboratory experience (microbiology and environmental monitoring in a GMP facility preferred)

Quality Control Technical Lead Resume Examples & Samples

  • Testing knowledge, accreditation, and FTO
  • BS in biology, molecular biology, genetics, or related field required; MS preferred
  • 2+ years applied agriculture industry experience
  • Working knowledge and application of genetics testing for Quality Control
  • Technical ability and experience with project management
  • Ability to work with and often lead cross-functional teams
  • Experience planning and executing experimental designs and data analysis; knowledge of statistical tools
  • Ability to read, analyze, and interpret: scientific journal articles, technical procedures, government regulations, and seed testing procedures
  • Ability to define a problem, collect data, establish facts, and draw valid conclusions. Appropriate use of statistical analysis in problem solving and decision making
  • Decision making, troubleshooting and problem solving skills. The ability to take action in solving problems while exhibiting judgment and a realistic understanding of relevant issues
  • Excellent communications skills including the capability to clearly present information through verbal and written communications
  • Ability to work in a fast-paced global and multi-cultural environment
  • Knowledge of or interest in process improvement tools like Six Sigma and LEAN
  • Experience with Laboratory Automation is highly desirable
  • Experience with the following computer programs is strongly desired

Quality & Risk Management Lead St Louis Quality Control Resume Examples & Samples

  • 5+ years related work experience in risk identification and mitigation
  • Strong foundation in quality systems and quality systems management
  • Significant experience leading through influence, comfortable with ambiguity, and communication skills necessary to effectively identify, communicate and lead change to mitigate risks
  • Excellent written and verbal communication skills required to provide clear communication of investigational circumstances to site/regional/global leadership so that proper risk management decisions can be facilitated
  • Knowledge of statistical methodologies
  • Experience leading process development and revision
  • Experience in the implementation and on-going maintenance of continuous quality improvement culture in a laboratory or production environment with experience in risk identification, prevention, and management

Onboarding Engineer Quality Control Lead Resume Examples & Samples

  • Create and execute test cases while leveraging various test heuristics to validate client cloud onboarding processes are working as expected
  • Collaborate with project/business teams to reproduce, analyze, and debug issues. Success in this role requires the ability to demonstrate ownership and accountability through self-directed task management
  • Review functional/operational requirements and design specifications; advise Project Management, Business Analysts, and/or Testing Leads regarding requirements and design testability
  • Recommend methods for process improvement, detailing strengths and weaknesses of existing and proposed procedures and controls
  • Must have the ability to obtain and maintain active security clearance as required
  • Must have platform migration experience in a virtual environment ideally with physical to virtual and virtual to virtual migrations
  • 5+ years technical operations experience
  • Technical communication skills are a must as well as solutions architecture and deployment experience
  • VMware and troubleshooting using VMware
  • Linux OS Administration and Troubleshooting is required as well as strong Windows OS Administration and Troubleshooting
  • Expertise with Linux OS Administration and Troubleshooting is a requirement
  • Industry recognized technical qualifications
  • Recent hands on experience in virtualization as well as Server Administration of both MS Windows and Linux Operating Systems
  • Enthusiasm and drive
  • Good time management skills
  • Ability to work alone and within a team
  • Ability to work toward meeting deadlines
  • Ability to work non-business hours as required

Quality Control & Management Systems Lead Resume Examples & Samples

  • Responsible for implementation and compliance of Quality Chain Management System at site covering the requirements related to Resource Management, Product Realization, Measurement, and Analysis & Controls
  • Measure and Monitor Key Performance indicators and report on the effectiveness of the Quality Chain Management System
  • Ensure end to end Quality and Food Safety Compliance in site including appropriate risk assessments and control measures towards identified risks. Develop mitigation plans for interim risk factors
  • Identification, analysis, reporting and support resolution of product quality and compliance issues
  • Partner with line leads for effective interpretation and implementation of Mondelez Quality Standards and Policies, and local legislative compliance requirements
  • Review site Quality & Food Safety audit results, support root cause analysis, monitor Corrective Action Preventive Action compliance (CAPA). Validate the effectiveness of the actions taken
  • Participate in local Supplier and Third Party Product audit programs as a member of audit team. Facilitate internal audit program to verify the QCMS effectiveness at site
  • Train the functions for delivering their respective QP’s and track the delivery on monthly basis
  • Own QP’s delivery of Manufacturing and quality by working with Line leads, Quality Process Excellence lead and Sanitation lead
  • Internal audits development and audit process ownership. Setup the calendar, coordinate the audits, monitor the close out of the audit gaps
  • Partner implementation of Quality Policies in new projects from design stage
  • Validate Quality Systems post commercial for new projects
  • Manage, coordinate, conduct and execute an effective audit program of the quality management system to determine its effectiveness and areas for improvement
  • Release the audit tracker for the site and to the central team
  • Partner capability building program on QCMS
  • M.Sc/B.Tech in Food Science or Graduate in Food Technology
  • Minimum 8-10 years’ of experience in consumer food products industry
  • Coaching mindset and ability to function in a servant-leadership model
  • Excellent planning & organizational skills with the ability to prioritize effectively
  • Ability to successfully collaborate across different teams and stakeholders
  • Flexibility to adapt to a dynamic and fast paced high performance work system
  • Exhibit learning agility and display potential to grow in the organization by taking up diverse and challenging assignments

Quality Control Librarian Lead Resume Examples & Samples

  • Issues and receives materials for circulation or use in library, assembles and arranges displays of books and other library materials
  • Maintains reference and circulation materials
  • Answers correspondence on special reference subjects, may compile list of library materials according to subjects or interests, and may select, order, catalog and classify materials
  • Working knowledge of an operating technical library
  • Working knowledge of aircraft maintenance management programs
  • Working knowledge of Quality Control programs, IT AR, OSHA and Department of State regulations. Must have knowledge in areas of civilian technical and military publications ordering system
  • Must be knowledgeable in all aspects of military and civilian aviation publications, service bulletins, and
  • Travel may be required on a periodic basis
  • Minimum of three (3) years experience in operating a technical library, preferably in aviation. Must have held a supervisory position for a minimum of one year
  • Must be able to crouch, crawl, grasp or handle objects, use finger dexterity, bend elbow/knee and reach above/below shoulders
  • Must be able to communicate by voice and ear over telephone
  • Must be able to distinguish color and judge three-dimensional depths
  • May be required to lift objects whose weight may exceed 50 pounds

IT Risk Management & Quality Control Lead Resume Examples & Samples

  • Develop, maintain, and monitor the quality level of the IT Risk Management Framework, emphasizing the need for ongoing improvement. It requires the ability to effectively collaborate within own department and across broad parts of the organization and influence others without reliance on formal authority
  • The effective ongoing governance of technology solutions and services (new and/or revised) provided through the ITRM CSA unit, acting as the main integration and escalation point for business issues related to technology
  • Provision of technology operations subject matter expertise (SME) and knowledge to projects. May also be accountable for one or more of the various stages of technology initiatives including idea and opportunity assessment, business case development, solution design development, and initiative implementation, as assigned. This role meets objectives within a twelve-month time horizon
  • Interpret Policies, Procedures, and Guidelines and recommend system changes, access to systems, requirements specifications, and process improvements to achieve operational efficiencies and data quality
  • Facilitate business and technology stakeholders to manage data acquisition and complete MIS and data quality self-assessments to measure compliance with bank and regulatory standards and principles
  • Escalate deviations from plan
  • Create and implement User Acceptance Testing (UAT) plans, and recommend actions related to results
  • Access data and line of business information required to fulfill accountabilities
  • Collect data, business performance information and results from business unit senior managers. Negotiate funding for new plans and negotiate timelines and deadlines for assigned initiatives and projects
  • Act as a key contact for BMO with external organizations (eg. ORX, Canadian Banks, regulators, etc.) in relation to data quality, and data governance activities
  • This job has direct or indirect impact on the following
  • 4 to 6 years of project-related and/or operations work experience
  • Solid understanding of Data Governance and the Software Development Life Cycle (SDLC) and its relationship to business systems design and implementation
  • Solid knowledge of Operational Risk and/or Information Technology Risk
  • Familiar with established process analysis and improvement tools
  • Solid knowledge of testing strategies, test plans and execution
  • Solid knowledge of conversion, parallel and implementation processes
  • Strong knowledge of process and/or project management
  • Solid knowledge of standard desktop applications used by the business unit
  • Advanced knowledge and understanding of the business unit’s key services, processes and controls
  • Solid understanding of the business unit’s risk and regulatory requirements
  • Solid knowledge of departmental systems and applications
  • Solid understanding of internal business partner’s business, services and organization
  • Advanced analytical and problem-solving skills, with ability to analyze a component or components of a process to optimize system functionality
  • Advanced decision-making skills
  • Tolerance and flexibility for resolving ambiguities
  • Advanced change management skills
  • Strong prioritization skills
  • Strong planning skills
  • Strong risk management skills
  • Solid negotiation skills
  • Strong customer service and relationship management skills
  • Strong facilitation/presentation skills
  • Strong conflict management/resolution skills
  • Strong written and oral communication skills, with the capability to present and articulate complex concepts
  • Strong multi-tasking skills covering a wide range of challenges which are independent and distinct
  • Ability to translate business requirements into system solutions according to Bank standards
  • Ability to document requirements, acceptance test plans, conversion and implementation plans
  • Ability to support business during business contingency

B Crew-quality Control Shift Lead Resume Examples & Samples

  • Ensure all employees perform in a safe manner
  • Manage the vehicle certification process
  • Lead the Validation Line Supervisor, Quality Verification Unit leader, Receiving Inspection Unit Leader
  • Manage all regulatory compliance for the Quality Control business
  • Develop and execute internal audit and layered audit programs
  • Develop and monitor internal quality metrics; communicate performance and corrective actions to appropriate team members
  • Support customer centers (body, paint, assembly) and monitor critical operations in conjunction with management team; develop actions to improve as appropriate
  • Review all critical issues from prior shift, conduct station walk-backs, and communicate to production
  • Verify Error and Mistake Proofing (EMP) countermeasures are functioning
  • Analyze quality data from internal and external indicators to ensure calibration
  • Help production with problem solving and developing standardized work for production operators, including boundary samples
  • Drive team success by clarifying expectations and minimizing political hurdles
  • Demonstrate unwavering commitment to delivering results and champion achievements
  • Possess strong interpersonal skills with ability to work in a team environment
  • Bachelor's Degree or higher
  • 5 plus years of Manufacturing experience in a union environment\Demonstrated planning/problem solving skills
  • Experience and working knowledge of computer systems and software
  • Ability to work a flexible shift schedule
  • Bachelor's degree or higher in Engineering, Industrial Management, Operations, Quality, or Manufacturing (other technical degrees with related work experience may be considered)
  • One year manufacturing quality experience
  • Experience in application of problem solving tools
  • Possess knowledge of MQGR requirements
  • Possess knowledge of ISO 9001 requirements

Vpim Quality Control / Safety Site Lead Resume Examples & Samples

  • All quality assurance and quality control aspects related to all VPIM Projects and integration projects including
  • Preparation of the Project Specific Quality Control Plan
  • Inspections and test plans, check-sheets and related procedures
  • Implementation of the Quality Management & Control program for the project
  • Daily site/vehicle inspection and periodical offsite inspections
  • Controlling all inspection activities on site
  • Completion of necessary documentation to verify the work performed
  • Ensures that inspection requests are implemented
  • Ensures that all inspection reports are verified and meet the contract requirements
  • Ensures that all materials and systems delivered to site are installed into the vehicle in accordance with integration manuals; they are inspected and conform to specified requirements from the vendor
  • Issue and administer Non Conformance Reports as necessary and ensure follow up
  • Report to the Project Lead any deficiencies in the operation of Quality Management & Control System
  • Complete final quality documentation that consistently meets or exceeds content and template standards, including any unique requestor requirements or audience accommodations
  • Ensure that content is clear, concise, technically accurate and easily understood
  • Minimum of 5 years’ experience conducting and/or overseeing advanced electronic testing focusing individual system performance as well as interoperability and systems de-confliction; and
  • Experience with U.S. Department of State specific systems and Harris radios is desired
  • Position requires self-motivation and the ability to work effectively under minimal supervision. Must demonstrate the ability to interact with all levels of an organization in a professional, diplomatic, and tactful manner
  • Must be able to multi-task efficiently, work in a fast paced environment on multiple projects, and have strong attention to detail
  • Must have a current US Government Single Scope Background Investigation (SSBI) (less than 4-1/2 years old) or be able to successfully complete a U.S. government administered Single Scope Background Investigation

INL Quality Control Lead-afghanistan Resume Examples & Samples

  • Perform the receiving, in-process, final quality, flight safety inspections and functional operational tests during organizational, intermediate and depot level maintenance, modification and repair of military tactical aircraft systems or associated components
  • Perform analysis of defects and interprets quality control rejection and failure trends
  • Interpersonal Relationships - Builds effective relationships with internal & external customers; ability to work independently and coordinate work with others; resolves conflicts in a professional manner
  • Training & Development - Completes required & suggested training; shows eagerness and capacity to learn; receptive to coaching & feedback

INL Quality Control Lead-panama Resume Examples & Samples

  • Approve or reject work accomplished by field team members to ensure compliance with customer specifications, standards and technical data
  • Using checklists, perform daily work site Safety Inspections and Foreign Object Damage Inspections
  • Inspect forms and records related to aircraft maintenance

Shift Quality Control Lead Resume Examples & Samples

  • Under the direction from the Operations Manager, assures the accurate and timely processing of the mail run on the MLOC equipment and ensure MPTQM processes and procedures are followed at all times
  • Assigns workers to the appropriate equipment. Sets up windows on the various machines. Verifies quality of sorted mail using MPTQM procedures
  • Prepare reports which convert the Winsort and Msort programs to combine the information for accurate reporting
  • Offers suggestions regarding increasing efficiency of use of equipment, working conditions, motivation of employees
  • Reviews time clock hours of production workers to assure accuracy, Interprets Company polices, upholds safety regulations practices
  • Promotes a clean work area to prevent possible injuries and/or tripping hazards to self and others. All other duties as assigned
  • 6-12 months previous experience working in a leadership role preferably in the mailing industry
  • Ability to work in a fast-paced environment with frequent interruptions, work effectively under pressure and have strong organizational skills
  • Ability to lift up to 50 lbs., with or without accommodations
  • Ability to walk, stand, stoop, and bend 80% of the time with or without accommodations
  • Based on operational need; must have a flexible schedule to work overtime, which may include weekends, holiday, and/or a different shift with limited or no advance notice
  • Candidates must have a basic enough understanding of English to be able to understand and follow safety and other operational directions communicated in English, irrespective of their native language
  • Ability to calculate and prepare reports regarding volumes, rejects and other pertinent data and effectively present information and respond to questions from groups or managers, customers and employees

Quality Assurance & Quality Control Group Lead-manufacturing Resume Examples & Samples

  • Degree in Chemistry or Chemical Engineering or a related discipline
  • 10+ years in manufacturing quality management (QA&QC) within at least one of the cGMP markets served by Ashland, leading multiple manufacturing locations
  • Strong knowledge of ISO9001 and market specific certification programs such as BRC/FSSC22000, EXCiPACT™, EFfCI etc
  • Good understanding of test methods and metrology
  • Ideally, a certified Lean six sigma certified green belt or higher with good project management, financial and statistical knowledge skills
  • Experience with internal and external quality auditing, certification an advantage
  • Work experience within Manufacturing and Engineering is an advantage
  • Strong knowledge and thorough understanding of Quality regulatory structure and requirements
  • Proven leadership skills such as planning and organization, problem solving and ability to adapt rapidly to changes in business

Quality Control Lead-technical Resume Examples & Samples

  • To ensure that analytical results are checked, approved, recorded and available for inspection
  • To provide effective application of analytical investigations, non-conformance reporting and change management within QC as defined in SOPs
  • To have ownership for the accurate collation of analytical data and providing interpretation of trends in order to highlight concerns to QC leadership and through the supply chain
  • To be responsible for the development of analysts in the QC team and to maintain training files
  • To have responsibility for adherence and timely completion of quality systems processes (e.g. OOS/QDR/CC) in line with current SOP’s. To ensure that effective CAPA are appropriately implemented
  • To ensure that audit readiness is maintained at the agreed level
  • To maintain high standards of laboratory housekeeping in his or her work area
  • Prioritising day to day workload of the team to meet customer service requirements
  • Manage daily work flows and ensure no past due samples
  • To have complete ownership for the customer service, quality and cost within their area
  • To provide support and cover for the QC Manager, where appropriate
  • To be responsible for delegating appropriate tasks to their team whilst retaining ownership
  • To have effective use of appropriate communication to ensure timely resolution with all relevant parties whilst maintaining the positive image of RB and QC
  • Ensuring audit readiness is maintained
  • Lead audit discussions, where relevant
  • Requires a Bachelor’s degree in Chemistry or related field with a minimum of 8 years full-time chemical laboratory experience or an equivalent combination of education and experience
  • Requires experience with HPLC or ICP and other scientific instrumentation
  • Ideally experience in food, dietary supplements or pharmaceutical GMP/GLP

Analytical Sciences & Technology Lead-quality Control Resume Examples & Samples

  • Provide technical leadership, directions/strategies to the San Carlos’ site ensuring the QC team is qualified, trained, and achieves a high level of competence in operational performance while meeting safety and GMP compliance requirements
  • Ensure QC objectives and long-term IT QC strategies are met while assuring Analytical Method improvements and controls are in place with periodic reviews to measure effectiveness
  • Maintain an innovative approach to QC productivity improvement, implementation of best practices and analytical method harmonization
  • As a subject-matter-expert, perform technical review of analytical activities working with specification setting, test methods, OOS investigations, possible CAPAs, method validation, stability, reference standards, CPV limits, internal release limit (IRLs) to ensure they meet regulatory and Novartis standards
  • Collaborate with cross functional team to obtain Medical Device Testing knowledge and expertise
  • Partner with cross-functional team to resolve product shelf life, storage conditions, transport conditions, packaging conditions, trouble-shooting, complaint investigations, risk assessments, APQR, Quality projects involving process validation, and product site transfer issues
  • Support internal audits, external inspections, complaints, recalls, counterfeits and product tampering in accordance with the Novartis Corporate Quality Manual; Ensure timely and effective resolution of quality related issues and maintain a continuous improvement mentality
  • Ensure compliance with GMP/HSE regulations, Novartis policies, procedures and standards as appropriate for the role
  • Champion a Quality Culture and ensure a safe working environment
  • Demonstrate and role model the Novartis values and behaviors

Quality Control & Lead Generation Representative Resume Examples & Samples

  • Effectively manage inbound daily sales calls
  • Consistently maintain a 75% or better closing rate and convert customer call-ins to 50% or better into our Year Round Protection Plan
  • Sell company EZ-Pay program for YRPP customers minimum expectation is 90%
  • Consistently achieve and exceed monthly Base Line Sales Target
  • Clearly identify and execute the Inside Sales 5 Step Sales Approach
  • Follow up on all Proposed/Proposed/Open Orders and Sold/Proposed within 48 hours
  • Re-solicitation/calls to convert single purchase customers into Year Round Protection Plan
  • Effectively Execute Residential Campaigns for both new and existing customers
  • Work with Commercial Sales Representatives in Region/Zone to assist in setting appointments for prospects using Maximize Software (CRM). Call volume standards are 25-30 Dialings per Hour, 10-12 Contacts per Hour and 2-3 Appointments scheduled per Hour
  • Gather information from Maximize database when unable to set appointments to help identify their buying motives and additional prospect intelligence and update database with accurate information
  • Multi-tasking skills are essential
  • Positive Impact: Make a positive impact on all prospects, customers and colleagues
  • Enthusiasm- Displays enthusiasm and treats all prospects with respect
  • Appearance- Displays business casual in appearance and mannerisms at all times
  • Impact- Sales Literature, sales aids and personal grooming are always neat, clean and fresh looking
  • Work Station - is kept neat, clean and organized
  • Sales Knowledge: Maintains proficiency in sales knowledge and translates that knowledge into meaningful prospect benefits as appropriate including core competencies
  • Products (all Lines of Business)
  • Services
  • Competitive activities, intelligence, service and sales techniques. Monitors and anticipates this competitive activity and provides prompt feedback to Manager
  • Maximize: Effectively Execute Campaigns
  • Use Maximise for outbound call campaigns in coordination with sales leadership
  • Utilize Company designed sales process for outbound calling
  • Collaborate with assigned Commercial Sales Representative
  • Sales Activity Reports – Prepare sales activity reports accurately and meets deadlines as appropriate
  • Accounts Sold: Communicates necessary details of accounts sold to assign Customer Service Representative/Admin to insure successful installations and relationships. Eliminates paperwork errors by
  • Ensuring business instructions regarding Health and Safety of our
  • Attend monthly technical meetings in districts to ensure communication continues between Inside Sales and operations including technicians
  • Organization: Organizes sales activities to maximize the time spent with Residential sales prospects and current target commercial customers
  • Expenses: Incurs only necessary expenses and keeps accurate expense reports
  • Self-Improvement: Constantly works on self-improvement and learning
  • Performance – Analyzes personal performance and learns from mistakes
  • Development – Reacts positively and professionally to performance evaluations, Quarterly Sales Action Plan (QSAP), appraisals, Weekly One on One Debriefs, Phone Observation, Coaching, Sales Performance Assessments (SPA) feedback and works to improve developmental objectives
  • Techniques – Stays current on sales techniques used by professional sales people. Reads and studies available literature about professional selling
  • Interpersonal/Sales Traits
  • Resilience- Handles disappointment and rejection professionally while staying effective
  • Initiative- Is a self-starter. Takes action to achieve goals beyond what is necessarily called for
  • Job Fit
  • Self-Reliance- Cope well in competitive sales situations with little supervision
  • Character- Operates within the character of our company (Values, Mission Statement and Business Philosophy)
  • Enthusiasm- Motivated by selling (interested, enthusiastic and committed to the sales function)
  • Professionalism- Competent and consistent Sales Representative; good at the job and knows why
  • Compatible with Rentokil Culture and Values
  • Integrity- Maintain social, ethical and organizational norms of Rentokil
  • Work Ethic- Consistently makes the kind of effort necessary to accomplish sales goals
  • Maintains Good Drivers Safety Record: Maintain a valid driver’s
  • Read, write and comprehend pesticide labels and training materials printed in English
  • Clearly hear, understand and speak English
  • Sitting for sustained periods of time
  • Ability to handle multiple tasks at the same time
  • High level of organization skills
  • Prioritize work without direct supervision

Quality Control Spec Team Lead Resume Examples & Samples

  • 4 + years of insurance related experience or similar activity outside the organization
  • Expertise in all duties of the QC Specialist, relevant area of Quality Control
  • Associate or Bachelor’s degree (or equivalent)

Quality Control Lead-cooked Plant Resume Examples & Samples

  • Assist in maintaining, monitoring, and enforcing USDA Regulatory, Corporate Guidelines and Quality Control Programs, to include conducting internal audits that may require the participation of management
  • Interface with Production Supervisors and hourly employees on production and quality procedures. Work with USDA personnel to handle regulatory issues Assist in maintaining the micro-hold product program
  • Provide leadership to QC technicians with regards to their concerns with procedures, product quality, regulatory requirements and corporate procedure
  • Specialprojects or assignments as specified by supervisor
  • Must have a high school diploma or equivalent (GED
  • 1-3 years of experience in food processing
  • Knowledge of USDA regulations, HACCP, GMPs and SSOPs preferred
  • Must be detail oriented and proficient in mathematics
  • Must have legible handwriting
  • Must have an overall favorable employment record and attendance record
  • Must be willing to rotate into various departments with varying QC related job duties as needed
  • Must be able to show up to work daily and be on-time to perform the duties of the position
  • Must be able to work in cold environments, 40 degrees or hot environment in RTE plants up to 100 degrees
  • Must be able to lift from 5-50 lbs. on a daily basis depending on what department assigned to for the shift
  • Indirect supervision of hourly QC representatives, not to include disciplinary action

Quality Control Technical Services Systems Technical Lead Resume Examples & Samples

  • Managing and contributing to the achievements of department productivity and goals
  • Management of day to day support of laboratory data systems
  • Management of electronic method build for all new implementations
  • Approval of project documentation associated with Implementations
  • Liaise with and hold meetings with multiple functions such as IT, CSV, Global IT
  • Development and management of project plans and project schedules
  • Programme Management resource Scheduling
  • Visual Management of status updates
  • Should hold a minimum of a B.Sc. in scientific related discipline
  • Must have at least 5 years’ experience
  • Experience in data integrity and 21CRF part 11 assessment is desirable
  • Demonstrate the ability to lead a team based collaborative environment, as well as the ability to prioritize objectives from multiple projects
  • The successful candidate must demonstrate time management and organizational skills. Excellent communication is essential

Quality Control / Schedule Change Team Lead Resume Examples & Samples

  • Ability to approach problems logically
  • Demonstrate personal ownership of tasks and follow through to get desired results
  • Planning - Skilled in determining whether tasks should be attempted, identifying the most effective way of completing the task, and preparing how to overcome unexpected difficulties
  • Coaching - Develop and guide others in professional growth and performance enhancement through assuring clarity of goals, employing reflective listening skills and facilitating the generation of options and action planning
  • Performance Management Supervisory - Demonstrate ability to relate to, communicate with and motivate employees to sustain high performance and quality levels
  • Facilitation Skills - Maximize effectiveness of meetings by using processes and methods (such as brainstorming, coaching, problem solving, and process improvement) to identify meeting goals, encourage participation, minimize disruptive behavior and keep focused on task
  • Ability to work in multiple systems at one time
  • 1+ year experience in a travel agent role
  • 1+ year leadership experience preferred
  • Previous Team Lead experience preferred
  • Research and coach agent defects
  • Experience with exchanges processes preferred
  • Experience with schedule change processes preferred
  • WorldSpan proficiency
  • Experience with Sabre preferred
  • Strong organizational skills and attention to detail
  • Must be able to work all shifts (6am -Midnight) 7 days a week
  • Internal Candidates- Must be in current good standing- cannot be on written or final warnings

Quality Control Tech Lead st Shift Resume Examples & Samples

  • Monitor and evaluate quality levels of product, areas, and people
  • Perform various other duties as needed or assigned
  • Fill in supervisor absence
  • Lead group of employees through job tasks
  • TraininG
  • If you have questions please contact Melyssa Vanderburg, Employment Manager

Quality Control Hplc Group Lead Resume Examples & Samples

  • Perform analytical testing and wet chemistry practices for HPLC and CE in a GMP environment (SEC, IEC, peptide and oligo mapping, Protein A HPLC, HIC, surfactant testing, capillary gel electrophoresis and capillary zone electrophoresis)
  • Conduct laboratory investigations, problem-solving and trouble-shooting for aberrant results
  • Review QC test results
  • Generate, review and maintain detailed records/documents and assist with QC data management and control charting
  • Prepare sample reconciliation reports, revise SOPs and training manuals, manage deviation and change control records
  • Participate in method validation and method transfer activities
  • Interface with other functional groups within and outside QC
  • Demonstrated success in GMP regulated analytical environments
  • Familiarity with Empower and 32 karat software
  • Critical thinking skills, ability to manage time, and attention to detail
  • Good knowledge of computer system validation, GMP and FDA, SUP and European regulations relating to material/product samples and testing
  • Excellent written and verbal communication skills and experience interacting with people from a wide range of skill levels and experience
  • Demonstrated ability to work as an independent, self-motivated, detail-oriented, result-driven and highly flexible team-player in a fast-paced working environment
  • Proficient computer skills and knowledge of Microsoft applications
  • Lead team, schedule, and train employees in client environment
  • Group or project Lead Experience preferred
  • Aseptic processing, clean room operations, compliance, sample handling/receipt/distribution, BioMES, data management/archiving experience
  • Experience with LIMs, SAP, Trackwise, IDEA, and/or NWA
  • Experience in performing investigations related to biopharmaceutical quality issues
  • BS with 2-4 years or MS with 1-2 years of experience in QC within the Pharmaceutical or Biotech industry, in a GMP or GLP regulated laboratory environment
  • Legally authorized to work in the United States without restriction or sponsorship

CIU Quality Control Lead Analyst Resume Examples & Samples

  • Provide peer-based coaching to teammates as needed
  • Daily workflow tracking of operational work to ensure accurate reporting and control of case aging
  • Subject matter expertise for Business procedures and identification of leading practices
  • Ensure that all Quality Control reviews are completed timely, accurately and in line with program expectations
  • Provide clear and constructive feedback to the CIU analysts timely and in a meaningful manner
  • Proficiency with Case Management System and reporting tools
  • Lead the development and implementation of review policies, checklists, goals, objectives and procedures
  • Documentation in narrative style format in the case management system (managed through both manual and automated processes) and prepare reports to management as required
  • Promptly escalate critical or reputational risk matters to the CIU Manager/Director
  • Maintain accurate records per TIAA recordkeeping requirements
  • Participate in client and senior management meetings as appropriate to discuss trending
  • Proactively identify and report issues to senior management
  • Develop Quality Control reporting standards
  • Support special projects and initiatives, as needed
  • Collecting information for relevant metrics and reporting KPIs to the CIU Manager

Partner Quality Control Lead Resume Examples & Samples

  • Closely monitor Grab drivers based on passenger feedback to ensure highest safety standard and excellent customer experience
  • Maintain high standard of service to our passengers by developing training programs and coaching our drivers
  • Take immediate action based on passengers and stakeholder’s complaint for drivers who violated our code of conduct
  • Support Customer Experience function by taking immediate actions on critical incidents
  • Directs and coordinates investigation of complaints
  • Recommends response to complaints
  • Facilitate re-training of drivers to improve their behavior and service

Quality Control Lead, Leasing Resume Examples & Samples

  • Track and manage regional operations lease negotiation progress and drive informational package generation for weekly sign-off
  • Serve as Operations’ first point of contact for Real Estate and Legal teams during regional lease negotiations, working to meet or exceed operational lease requirements in each deal
  • Prepare Operations Lease Specifications package, gathering data and documentation from external and internal teams, resurfacing information and adding narrative and data analysis
  • Monitor, track and resolve incoming lease issue escalation tickets via online platform, and identify and implement process improvements using ticket data
  • Attend weekly programming meetings and implement lease requirements as required by existing building conditions
  • Identify, compile and analyze available data to find opportunities for operating expense reductions, and prepare presentations to summarize conclusions and present action plans
  • College graduate with a four-year degree
  • Flexibility to relocate as necessitated by regional structure
  • Must have exceptional organizational and multitasking skills
  • Advanced Excel and data analysis skills strongly preferred
  • Demonstrate integrity, dependability, accountability, self-awareness, work ethic, and empathy
  • Passion and understanding for business operations, real estate and entrepreneurial communities
  • Passion and understanding for WeWork’s mission and values

Quality Control Lead, Openings Resume Examples & Samples

  • 3 plus years coordinating experience in the facilities, construction or related industry
  • A bachelor’s degree in an MEP engineering discipline is preferred
  • Broad knowledge of mechanical/electrical/life safety engineering infrastructure and coordination strategy
  • Experience in HVAC systems a plus
  • Excellent communication skills across multiple staffing levels
  • Have a proven track record of project management with in a operational / construction environment
  • Demonstrated ability to source vendors, equipment and materials
  • The ability to build relationships and work cross functionally in a high paced environment
  • Ideally have a Health & Safety qualification

Quality Control & Receiving Lead, nd Shift Resume Examples & Samples

  • This position is responsible for overseeing the production workers on designated lines and assures accurate and timely processing of the mail run on the MLOC equipment and ensure MPTQM processes and procedures are followed at all times
  • Under direction from the Operations Manager, assures the accurate and timely processing of the mail run on the MLOC equipment
  • Follows-up to assure processing proceeds at the pace needed to meet postal dead lines
  • Oversees quality function in assigned area. Assures MPTQM processes and procedures are followed at all times
  • Sets up windows on the various machines using ECA & Winsort software. Verifies quality of sorted mail using MPTQM procedures
  • Responsible for overseeing the production workers on designated lines. Supervisory responsibilities may include interviewing, hiring, training, appraising performance; rewarding and disciplining employees; addressing complaints and solving problems. Carries out supervisory responsibilities in accordance with company policies and applicable laws
  • Reviews time clock hours of production workers to assure accuracy. Interprets company policies to production staff as needed and upholds safety regulations and practices
  • Knowledge of the pre-sort mailing business is a plus
  • Ability to lift up to 50lbs. with or without accommodation
  • Ability to walk, stand, stoop, and bend 80% of the time with or without accommodation

Quality Control Group Lead Resume Examples & Samples

  • Manage all laboratory activities to ensure that laboratory performance and results are delivered on time with reliability and in compliance with good laboratory practice, quality management systems, customer requirements and the other related rules and regulatory requirements
  • Ensure that the applicable test methods are updated and harmonized with reference methods and other related regulatory requirements
  • Provide troubleshooting, corrective and preventive actions to ensure that occurred laboratory troubles are effectively solved in time
  • Coordinate with Global for laboratory to implement and validate new test method and exchange information in order to support business requirements
  • Establish proficiency testing programs in laboratory to ensure that lab staff performance’ are reliable and accurate
  • Investigate and respond to customer complaint and raw material deviation to ensure no reoccurrence
  • Minimum 5 years' practical experience in analytical working with different types of Polymers on a supervisor level
  • Knowledge of Harmonized Standard for test methods and ASTM code and standard
  • Experience in analytical equipment used in testing chemicals and polymers e.g. DSV, DSC, TGA, ICP, Tritrator, Coulomer meter, GC
  • Experience in handling with ISO9001
  • Good skills in English language
  • Good supervisor skills

Cbsu Operational Risk Team Lead-quality Control Resume Examples & Samples

  • 3-5 years relevant experience in control, quality, risk, compliance, AML or audit roles. Banking related roles is a strong plus
  • Demonstrated ability to provide coaching and feedback to various levels of the organization
  • Ability to manage time and prioritize tasks to meet aggressive timelines with minimal supervision
  • Ability to work effectively in the face of ambiguity, shifting priorities, and multiple deadlines
  • Ability to research, uncover issues and document results
  • Ability to build relationships and collaborate with a diverse group of stakeholders to develop appropriate solutions
  • Preferred knowledge of bank operations and systems
  • The role will interact with QC functions in other sites and present results to Operations Managers and AML Team Leads to ensure the quality of KYC profiles submitted by various CBSU Operations teams is at an acceptable standard per corporate policy and regulatory
  • Develop MIS and reporting to inform management of key trends, opportunities and issues. Reporting from this group may be shared on a monthly basis with the head of the US Retail business as well as the heads of both Risk Management and CBSU Senior
  • Maintain solid relationships with peers in Compliance, the Global Project Office, CBSU Operations, Business Operations and Operational Risk teams
  • Manage the daily Quality Control workflow and meet established daily targets for CitiKYC review and completion within Service Level Agreement timeframes
  • Strong knowledge of Citibank customer and transaction systems ( i.e., Concierge, CRU, On Demand, etc.)
  • Prior experience in a production operations environment

Lead-quality Control Resume Examples & Samples

  • Experience in developing quality programs, high volume manufacturing, lean manufacturing, and ISO certification & compliance requirements
  • Experience in developing and implementing effective process controls. Solid understanding of quality engineering principles, practices and procedures including SPC and process control, FMEA, Control plans and Quality systems
  • Proficiency with software packages (MS Office, and Statistical software)
  • Must have organizational, analytical, planning, and supervisory skills
  • Ability to interface with all levels of the organization and customers
  • Effective communication and technical writing skills are required
  • Associates Degree in Quality, Bachelor's preferred
  • Minimum of 3 years experience in quality control
  • Certified ASQC preferred

Team Lead Quality Control Resume Examples & Samples

  • Establish, implement, and communicate team policies and procedures, and team and individual targets, to provide clear expectations, an efficient team,
  • Bachelor’s degree required with 3 years of relevant work experience in the seed industry or in a quality control laboratory
  • Desire and ability to lead others
  • Detail and quality oriented
  • Pro-active decision-making
  • Understanding of quality management systems and lab certification schemes
  • Degree in Agriculture or Life Sciences is preferred
  • Domestic relocation assistance is available for this position

Lead Quality Control Analyst Resume Examples & Samples

  • Ensuring QC requirements are met over life cycle of assigned clinical project including GMP release, stability, retest period extensions, reference standard re-qualifications, specification updates, method transfers, and method validations/verifications
  • Preparing protocols, reports to support GMP product development
  • Participate in projects which include multiple projects within functional area
  • Reviewing, interpreting and communicating data internally (e.g., to supervisor, project teams) and prepares technical reports
  • Proposing and implementing resolutions to technical GMP problems/issues
  • Participates as team member on CMC project teams and communicates activities from designated functional area to project team
  • Assists with the development of project strategy and communicates complex data/decisions within department and cross functionally as necessary
  • Supporting initiatives as directed by supervisor and participates in global CMC or functional initiatives as appropriate
  • Serves as a technical resource for junior staff and leverages expertise in GMPs as a functional resource/trainer
  • Assisting more senior managers in project management activities such as data review and electronic data management
  • Cation-Exchange Chromatography (CEX),
  • Capillary Isoelectric Focusing (iCEF), SDS-PAGE,
  • Capillary electrophoresis- SDS (CE-SDS),
  • Size Exclusion Chromatography (SEC),
  • Binding Efficacy, cell-based bioassays, ELISA,
  • Residual CHO DNA by qPCR, RP-HPLC, Gas Chromatography,
  • Karl Fischer titration, UV Spectrophotometry,
  • FTIR, Protein concentration by UV spectrometry, sub-visible particles testing by light obscuration/microscopy,
  • Endotoxin LAL, Sterility, and Bioburden
  • Biologics GMP drug development experience
  • Biologics IND, BLA, and other global regulatory filings experience
  • Proficiency with electronic documentation (e.g., LIMS and excursions management system)
  • Proficiency in stability data trending using statistical tools

Lead Quality Control Analyst Resume Examples & Samples

  • Associates degree in Chemistry, Biology or equivalent with +7 years relevant industry experience
  • Bachelor’s degree in Chemistry, Biology or equivalent with 5+ year’s relevant industry experience
  • Masters degree in Chemistry, Biology or equivalent with 3+ years relevant industry experience
  • Minimum of 3 years experience in Quality Control and/or Analytical Development

Quality Control Design Team Lead Resume Examples & Samples

  • Good organization skills coupled with an ability to prioritize and organize large, complex workloads
  • Good people management skills, written / verbal communication skills and an ability to mentor and motivate team members
  • Multitasking with an ability and experience in managing multiple tasks and projects
  • Flexible and open to multiple shifts
  • Minimum 1-3 years of experience in managing projects, with strong mechanical bias and a very comfortable approach with all aspects of building services (including electrical services, and structural services)
  • Extensive exposure to on-site office environment as well as quality control environment for large and complex building services projects