Lead Business Systems Analyst Resume Samples

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EM
E Mertz
Elna
Mertz
278 Bret Inlet
Houston
TX
+1 (555) 385 4266
278 Bret Inlet
Houston
TX
Phone
p +1 (555) 385 4266
Experience Experience
Houston, TX
Lead Business Systems Analyst
Houston, TX
Medhurst-Schmidt
Houston, TX
Lead Business Systems Analyst
  • Develops strong relationships within Benefits Operations, Service, Development, Product Management, Corporate IT, and Strategic Initiatives orgs
  • Provides assistance to the IT Organization to troubleshoot and resolve problems and to explore opportunities for enhancement and improvement
  • Support --Provides assistance to other staff members and development groups on selected business and technical issues
  • Develops communication and change management plans surrounding improvement initiatives
  • Perform analysis of the organization/business units(s) to identify opportunities and challenges and make recommendations for process and system improvements
  • Perform research and analysis to quantify business opportunities and develops formal recommendations to management
  • Participate in end to end implementation planning including project management, issue management, communication and change management
Chicago, IL
Lead Business Systems Analyst Informatics
Chicago, IL
Hahn LLC
Chicago, IL
Lead Business Systems Analyst Informatics
  • Serves as an expert resource regarding the alignment of enterprise analytic tools and reporting system strategies with the business goals and strategic drivers
  • Collaborates on and oversees various projects as assigned that are cross-functional in nature
  • Applies knowledge of managed care operating environment and underlying systems data to all major production systems used for delivery of reporting services to internal and external clients
  • Develops and maintains project plans, and manages specific tasks to ensure project success
  • Performs a major role in the development and implementation of enterprise-wide analytic tools and reporting systems. This role may interface with multiple business units such as accounting / finance, claims, operations, physician clinics, customer service, executive management, and sales and marketing
  • Provides project task level supervision to Developers, Business System Analysts, and / or Sr. Business System Analysts on a project specific basis
  • Leads or assists in the development of IT communication and business training materials, processes, and procedures related to reporting packages and reporting systems
present
Dallas, TX
Lead Business Systems Analyst With Experience
Dallas, TX
Becker Inc
present
Dallas, TX
Lead Business Systems Analyst With Experience
present
  • Lead Business Systems Analyst utilizing knowledge of computer information systems to acts as a liaison between the Business and Technology Group within Investor Services Sales & Marketing, Product, Finance, Operations, Implementation and Shared Services groups
  • Utilize knowledge of Sales and Marketing, Business and Product Analysis, Customer Relationship Management (CRM) , Project Management, Change Management, Workflow Management, System Analysis and Evaluation to support and manage Investor Services Customer Relationship Management software projects within Sales organization
  • Review complex Deal Management and Deal Review system workflows to ensure front-to-back sales fulfilment, right from Product Solutioning to creation of Sales Orders and hand-off to Implementations
  • Create Screen Mock-ups for enhancements / new application User Interface using Snag-It, Microsoft Word, Microsoft Excel, Microsoft Access tools and Hyper Text Markup Language (HTML) to allow quick user feedback on the prototype model
  • Orchestrate software development demonstration for User Acceptance Testing sign-off from stakeholders in pre-production environment
  • Analyze data using advanced Microsoft Excel techniques; work with shared services and Investor services finance groups on data quality issues; develop and maintain processes to ensure Analytical data integrity
  • Knowledge of basic SQL queries and Advanced Microsoft Excel for data mapping and data reconciliation to provide summary reports and data feeds to Analytics Reporting system on Revenue Forecasting Statistical Models
Education Education
Bachelor’s Degree in Computer Science
Bachelor’s Degree in Computer Science
Southern Illinois University Carbondale
Bachelor’s Degree in Computer Science
Skills Skills
  • Very strong problem solving skills (ability to trace a problem to its source and develop a viable, sustainable solution)
  • Able to quickly build strategic relationships with a great variety of people
  • Excellent inter-personal skills, comfortable and successful establishing professional relationships especially remotely (electronic, phone, written…)
  • Good analytical skills, knowledge of business process and capability design and team player
  • Strong leaderhip ability
  • Basic knowledge of Waterfall and Agile PM methodology
  • Knowledge of general application architecture, relational databases and basic technical skills
  • Knowledge of general application architecture, relational databases, and basic technical skills
  • Able to clearly communicate and articulate, both written and verbally, detailed
  • Resourceful and proven ability to solve technical and functional problems without significant, specific prior knowledge or experience
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15 Lead Business Systems Analyst resume templates

1

Lead Business Systems Analyst Resume Examples & Samples

  • Develops proposals for small to medium projects
  • Leads detailed requirement phases identifying, tracking, escalating and/or resolving business systems issues
  • Assesses, researches, analyzes and documents sponsor/stakeholder needs in accordance with Project Life Cycle and CMM deliverables utilizing reporting tools, requirements. Identifies, tracks and resolves business systems issues
  • Recommends business solutions that satisfy sponsor/stakeholder needs continually exploring and assessing options for value-add for clients
  • Together with Project Manager, determines best mix of development, interfacing applications, third party vendor solutions to meet business requirements and project objectives
  • Ensures adequate end user documentation and training
  • Contributes to successful project completion within budget and on time by identifying risks and developing/recommending mitigation strategies. Planning & Testing
  • Develops detailed plans and accurate estimates for completion of Requirements and Acceptance phases of projects
  • Develops test plans and executes testing including leading the systems and acceptance testing by facilitating participation of appropriate staff in project completion. Relationships & Communication
  • Develops criteria for and participates in the evaluation of 3rd party vendors and software as well as due diligence exercises
  • Manages the detail aspects of day-to-day operations with 3rd party vendors
  • Effectively communicates and builds rapport with team members, stakeholders and business partners using a variety of techniques and collaboration from initiation to close
  • Facilitates small to large meetings and conducts information gathering sessions (e.g. JAD)
  • Resolves conflicts/issues of medium complexity and escalates others as appropriate. Development & Coaching
  • Professional with experience on applications with multiple functions Process Knowledge
  • Requirements methods: interviewing, data modeling, business process modeling, business object modeling and user interface design
  • Different requirement methodologies: End to End Requirements, Use Cases, Unified Modeling Language, iterative methodologies like RUP and traditional waterfall approach
  • Quality Controls - Proficient
  • Cost/Benefit Analysis & alternatives identification - Proficient
  • Communication Skills - Proficient
  • Facilitation Skills - Proficient
  • Presentation Skills - Proficient
  • Risk Assessment & Quantification methodologies - Proficient
  • Conflicts and issues resolution and escalation - Proficient Business Knowledge
  • Business line(s)’ business applications/ processes - Proficient
  • Factors affecting business - Proficient
  • BU Specific Strategies & Critical Success Factors - Proficient Systems Knowledge
  • End user reporting tools - Proficient
  • Relevant technology - Proficient
  • IT Standards, Methodologies, CMM & audit requirements - Proficient
2

Lead Business Systems Analyst Resume Examples & Samples

  • A minimum of seven years in business systems development. Experience with Mortgage Collection dataanalytics preferred
  • Bachelor’s degree, or equivalent experience, in Computer Science, Mathematics or related field. Advanced degree preferred
  • Specialized experience in programming or database languages and techniques for application systems design
  • Strong interpersonal, communication, project management and problem solving skills and demonstrated ability to apply multiple technologies to business situations and identify and apply productivity improvement, blending the technical environment with strategic direction
3

Lead Business Systems Analyst Resume Examples & Samples

  • Minimum 5 years proven and progressive experience performing report and analysis focused on improving business performance
  • Strong problem-solving, lateral thinking, communications, project management , planning, organizational and interpersonal skills
  • Financial services experience highly desirable
  • 2 years of management consulting experience highly desirable
  • Proficiency with computers and the Microsoft Office Suite
  • Proven experience with presenting proposals and project findings to a varied group of stakeholders
4

Lead Business Systems Analyst Resume Examples & Samples

  • Leads the effort in which the BSA group conducts business process analyses and needs assessments in an effort to align information technology solutions with business initiatives
  • Facilitates the elicitation of business and systems requirements through business requirements workshops, use case workshops, JAD sessions, and research and analysis, utilizing comprehensive understanding of applicable business systems and industry requirements
  • Provides leadership to analyze business unit requests and understand business requirements, work with various technical staff members to determine possible solutions and communicate business and system impacts to IT and Operations staff
  • Prepare complex documentation for business and system requirements in various formats
  • May be responsible for instructing, directing, mentoring, and checking the work of other business systems analysts. Plans, conducts and may supervise assignments
  • Bachelors degree or equivalent education/experience, preferably in IT or a business area discipline (i.e. accounting, investments, or marketing)
  • Minimum of 8 or more years of experience in business systems analysis. 2-4 years of industry experience (Asset Management) is highly preferable
  • Experience with Microsoft Office applications for project planning and project deliverables; use of diagram and modeling techniques highly recommended.  
  • Experience interacting effectively with business and IT stakeholders, to coordinate and facilitate meetings, to utilize planning/organization skills, proven use of elicitation techniques, proven ability to effectively document clear, accurate and measurable business requirements, and the ability to communicate effectively and to validate and coordinate change
5

Lead Business Systems Analyst Resume Examples & Samples

  • Be a part of the team responsible for system configuration, customization, unit testing, integration testing, user acceptance testing, and deployment
  • Work closely with internal business groups to resolves the issues around the system functionalities, data issue and business processes
  • Create and maintain functional design documents from business requirements and engineer the solution to address diverse requirements, proposing alternate solutions, business process change and/or workarounds
  • Develops strong relationships with business teams and liaises with other IT functions like QA, DEV, Infrastructure and etc. to ensure successful project implementation, and support for all other project activities
  • Communicate SAP capabilities/possibilities within SAP quote to cash modules during design workshops with business leaders and consultants
  • Configure and Customize SAP CRM, SD and MM modules for internal business requirements and ongoing supports
  • Configure and Customize SAP Convergent Charging and Convergent Invoicing on Usage based Service Contracts
  • Strong expertise in Billing and Revenue Innovation management
  • Build efficiency and streamline key business processes through standardized methodologies
  • Prepare and Review test plans & test scripts; Participate in system-level testing
  • Minimum 7 years as an ERP functional role/Business Analyst in the quote to casharea owning deliverables of joined application design(JAD), functional design documents, functional spec documents and developing test cases
  • Minimum 5 years of experience as a Functional/Business analyst working with SAP ECC, Order Management and Pricing
  • Solid knowledge of Software Development Life Cycle(SDLC) processes and tools
  • Experience with at least 2 full life cycle SAP implementations preferred
  • Experience implementing SAP in a Software or High tech company would be an advantage
  • Experience with transition from an Oracle ERP to SAP ERP system would be an added advantage
6

Lead Business Systems Analyst Resume Examples & Samples

  • Internal client liaison, managing project and enhancement requests as per priority
  • Support Order Operations and Finance Business functions and related financial modules
  • Facilitate requirements gathering and process mapping workshops
  • Identify opportunities to leverage VMware technology
  • Perform gap analysis: as is vs. to be
  • Managing UAT with end users including coordination and user acceptance signoff
  • Minimum 10 years Business Analysis experience working with SAP
  • Minimum 8 years experience as Business Analyst working with Order Management at Finance
  • Minimum 6 years experience preparing as-is process documentation, to-be process documentation, and performing detailed gap analysis
  • Well versed with AIM/SDLC/Agile Methodologies
  • Minimum 2 years experience in Application Integrations is desirable
7

Lead Business Systems Analyst With Experience Resume Examples & Samples

  • Lead Business Systems Analyst utilizing knowledge of computer information systems to acts as a liaison between the Business and Technology Group within Investor Services Sales & Marketing, Product, Finance, Operations, Implementation and Shared Services groups
  • Utilize knowledge of Sales and Marketing, Business and Product Analysis, Customer Relationship Management (CRM) , Project Management, Change Management, Workflow Management, System Analysis and Evaluation to support and manage Investor Services Customer Relationship Management software projects within Sales organization
  • Min. 5 years’ experience within Banking & Financial Services industry in Business Analysis capacity
  • Solid background and understanding of Securities Services products required (Prime Finance, Delta One, Futures, Fund Services, Custody & Alternative Investments )
  • Background and knowledge of Citi TTS products/capabilities preferred
  • Excellent oral & written communication skills: Clear, Concise, Direct & Timely communication
  • Experience in Business Process analysis & Workflow definition
  • Experience in Oracle Siebel CRM platform preferred
  • Ability to effectively interact with many stakeholders globally and handle multiple information tracks concurrently
  • Ability to work independently with minimal supervision – A self-starter & quick learner
  • Ability to lead analysis tracks and deliverables to closure through proactive follow-ups and timely reporting
8

Lead Business Systems Analyst Resume Examples & Samples

  • Gather business information and incorporates information into project plans with project manager or lead. Provide timely and accurate documents and communication to project team
  • Work with complex projects in identifying business requirements, creating project and process specifications for new and/or enhanced systems
  • Ability to provide accurate, timely & responsive services and communication to the business unit on more complex problems. Solve a variety of complex system and system-related problems for the business unit as it relates to business requirements and technology, in addition to helping design or implement systems
  • Identify and implements process improvement, including quality inspection. Drive quantifiable results through facilitating interaction with the business unit
  • Lead and coach direct reports, by providing work direction and support to team on processes and procedures. Provide feedback to direct reports through effective performance management practices; ensuring employees are developing skills to promote both team and individual success
  • Customer focus with team-oriented, can-do work attitude and aptitude
  • Ability to handle changing priorities, manage multiple tasks and work within tight timeframes and deadlines
  • Understanding of Ameriprise client output to include tax statements, client tax reporting information and client statements
  • Familiarity with PeopleSoft applications
  • 4+ years people leadership experience for roles leading teams
9

Lead Business Systems Analyst Resume Examples & Samples

  • Direct Supervisory responsibilities for team including developing & managing performance and development's plans, ensuring defined measures are in place, provide feedback and coaching
  • Triage new work intakes and prioritization
  • Project Management support
  • Identify and implement process improvements
  • 3-5 years Project Management Experience
  • 1-2 years Direct Supervisory experience
  • Ability to solve a variety of complex system and system related problems for the business and assist in identifying and implementing process improvements
  • Experience working cross organizationally with both Business and Technology groups
  • Effectively balance competing /conflicting priorities
  • Proactively communicates effectively to prevent problems as well as escalate issues effectively
  • Proven ability to successfully lead issues/projects through to resolution, engaging appropriate internal partners at all levels
  • Capacity Planning Experience
  • Knowledge to document and define requirements
  • Experience with Project Central
  • Knowledge of Ameriprise systems and linkages
  • Trained in LEAN
10

Lead Business Systems Analyst Resume Examples & Samples

  • Ability to clearly communicate complicated and highly technical ideas and concepts to a nontechnical audience
  • Strong leadership ability
  • Ability to manage multiple sets of priorities, projects, resources and deliverables
  • Proficiency in understanding various technology concepts (.NET, SQL, HTML)
  • Ability to travel to client sites as needed
  • CBAP (Certified Business Analyst Professional)
  • International Institute of Business Analysis
11

Lead Business Systems Analyst Resume Examples & Samples

  • Perform a variety of activities related to the implementation and support of products on the LifePro insurance administration including, but not limited to, programming activities, table coding, writing business specifications and testing
  • Communicating with and coordinating activities with internal and external business partners across the globe
  • Conduct business process analysis and needs assessments in an effort to align IT solutions with business initiatives
  • Understand product specifications/requirements; turn these into technical specifications
  • Code product tables and potentially make system code modifications
  • Analysis and documentation of business and system requirement and revising existing system logic as necessary
  • Provide test scenarios or test criteria based on knowledge gained through business and systems analysis. May provide approval or quality check on test plans or test matrix
  • Conduct testing as required to ensure system modifications are working as required
  • The qualified candidate will have a Bachelor’s degree or equivalent education/experience, preferably in IT or a business area discipline (i.e. accounting, investments, or marketing)
  • Prior experience with Lifepro is a must
  • A minimum of 8 years of experience in software development including requirements gathering and testing
  • Two years of experience managing technical projects in a complex environment is also required
  • Experience implementing new products on the LifePro insurance administration system
  • Experience with other policy administration systems (e.g. Cyberlife), useful
  • Experience providing programming support and business support for products administered on the LifePro insurance administration system, including applications utilized for front end and back end functions (new business issue, accounting interfaces, actuarial data base interfaces, policy print)
  • Experience working closely with both internal business partners and external service providers located across the globe
  • Demonstrated ability to work independently with very limited direct supervision; flexibility in work schedule
  • Preferred skills include basic knowledge of insurance company operations
12

Lead Business Systems Analyst Resume Examples & Samples

  • Provide ongoing support to the business line from a technology perspective and ensure that appropriate systems solutions are identified and successfully delivered
  • Ensure that requirements are clearly, accurately and thoroughly documented and understood, either for system changes and/or process changes and that there is value and consistency added to the customer experience by
  • Working closely with the Credit Risk business line and other stakeholders to understand business needs and identify effective systems solutions
  • Documenting detailed Operational & Business Requirements Documents that are agreed to by business lines/delivery channels
  • Partnering with Systems Development to produce Business Design Documents using the detailed Operational Requirements Documents
  • Monitoring/reviewing design during development phase
  • Ensure the timely and accurate completion of projects through
  • Production/Input to a Project Charter and overall Project Plan
  • Production of implementation strategy
  • Procedural documents completed to support users (guidelines, job aids. etc.)
  • Participation/Presentation of proposed changes to applicable audiences
  • Input provided for the preparation and execution of testing strategies/plans
  • Co-ordination, participation and support of a Pilot
  • Assistance provided to develop implementation plan and support implementation
  • Conducting post implementation measurement review of projects
  • Develop an in-depth knowledge of the Bank's hardware, software and application, architecture and development tools and techniques and the state of the art within the industry as well as an awareness of current procedures of all areas affecting the development and operation of systems
  • Ensure that Manager/Senior Manager is kept informed of all unresolved issues, other areas of concern and any other deviations from plans through timely and well documented reporting
  • Must have at least 5+ years of technical working experience as a Business Analyst
  • Must have excellent verbal/written communication skills in English. The same in Spanish is an asset
  • Must have demonstrate advanced working knowledge & experience with Requirements Management, Solutions Design, Options Analysis & Business Process Modelling
  • Must have hands-on technical working experience in the creation & maintenance of Test Strategies / Test Plans + the co-ordination of User Acceptance Testing (UAT)
  • Must have working experience in developing & maintaining documentation for end-users & various stakeholders
  • Must be adept at training key stakeholders
  • Must have strong interpersonal & presentation skills
  • Must have strong facilitation; organizational & planning skills
  • Broad understanding of different aspects of enterprise systems and technology solutions: operating systems, base software, middleware, Service Oriented Architecture (SOA), multi tiered applications, networking, hardware & testing
  • Capable to conduct activities required for supporting mission critical solutions: documentation, change management, implementation, on-call solution support & user support
  • Understanding of Systems Architecture, Systems Design, Software Development Lifecycle (SDLC)
  • Working knowledge of Unix / Shell Scripting
  • Working knowledge of Java Web Application Development, ability to understand and enhance functionality, develop .JSP pages / utilities
  • Working knowledge of Application Servers and Business Process Management Platforms (Preferably IBM Websphere Application Server [WAS] & IBM Websphere Process Server [WPS])
  • Working knowledge of Databases; SQL (preferably DB2, SQL Server), JDBC & XML/XSD
  • Prior or current project experiences on Risk technologies is ideal. Knowledge of banking systems is an asset
  • Working knowledge or experience with Quality Assurance Testing; Data Flow Modelling; Workflow Modelling; Process mapping; Process Improvements; Process Implementation & Communicating Change Management is an asset to have
13

Lead Business Systems Analyst Resume Examples & Samples

  • Supports projects from design through to implementation and monitoring. Acts as the liaison between business leaders, service and utility teams, and at times external parties to ensure accurate information exchange and business objectives are accomplished
  • Complete all required documentation on assigned projects, including project charters, impact assessments, task plans, and/or project or process specification documents
  • Identify and communicate project issues and risks and provide input to mitigation and resolution
  • Provide subject matter expertise in areas including strategy/approach, requirements gathering, process modeling, use cases and other areas of expertise based on established business analysis tools and techniques
  • Identify and implement process improvements, including quality inspection
  • 1-3 years Project Management Experience
  • Experience in gathering and documenting user requirements
  • Experience in writing use cases and test cases
  • In-depth knowledge of business and service operations with ability to articulate these processes to others
14

Lead Business Systems Analyst Resume Examples & Samples

  • Facilitate requirement sessions with Business, IT, and external resources
  • Prepares requirements definition including user procedures, flowcharts and preliminary reports
  • Provides the functional and technical specifications
  • Serves as a functional expert on projects and can lead large, complex projects within IT or business
  • Provides recommendations to management on behalf of the team
  • Align work with cross functional IT and business analyst
  • Lead Business System Analyst in the digital commerce space including providing direction and delegating tasks
  • Influences and is engaged in tactical and strategic direction of the Digital Commerce area
  • 8+ years’ experience with Digital Commerce Technology (Oracle ATG experience preferred)
  • Experience in collaborating with multiple teams across IT and the business
  • Experience generating Source to Target mapping documentation
  • Proficiency in various planning and development tools such as IRise, Confluence, JIRA, Sharepoint
  • Proficiency in Microsoft Office (word, excel, project, visio)
  • Creative, strategic thinker and solutions-minded
  • Bachelor’s Degree in Business Administration, Computer Science, Management Information Systems or related discipline
15

Lead Business Systems Analyst Resume Examples & Samples

  • Provide analytic support to the business teams, understand the business context, formulate and execute appropriate analytical approach to address the business situation
  • Develop own comprehensive end to end solutions to address business problems
  • Handle complex data and generate meaningful business insights
  • Software: Excel, WS_FTP
16

Lead Business Systems Analyst Resume Examples & Samples

  • Work with business partners to gather, document, and define requirements for finance based data systems
  • Build and maintain ETL processes to gather and transform financial data. Experience with SSIS a plus
  • Build, and maintain financial datasets for tracking financial metrics
  • Document workflows, and business processes
  • Create and maintain database objects and functions as necessary
  • Test new and existing processes to ensure accuracy
  • Work with business users to improve data feeds as needed
  • Bring data together from multiple sources and destination databases
  • Develop reports in Excel for business users
  • Ability to check work for accuracy and completness
  • 5 Years progressive experience as an analyst
  • Experience with Microsoft SQL Server
  • Detail oriented and analytical mindset with an ability to gather and interpret relevant data
  • Demonstrated ability to “own” processes – supporting and improving them
  • Ability to analyze problems, and recommend results
  • Committed to developing sustainable/supportable processes
  • Knowledge of financial business operations and processes
  • Knowledge of Data Warehousing concepts and best practices a plus
  • Experience with SSIS a plus
  • Experience with BI reporting applications a plus (e.g. Crystal Reports, Business Objects, Cognos, Tableaux)
17

Lead Business Systems Analyst Resume Examples & Samples

  • Develop new data analysis and visualizations supporting the business using Microsoft BI Tools that summarize information and provide data driven insights
  • Analyze massive data sets through data mining, statistical, and graph-based algorithms to support machine learning and other advanced analytic methods
  • Work closely with data scientist to implement models and algorithms
  • Document analytic methodologies used in the execution of requests and standard reporting
  • Bachelor’s Degree in Mathematics, Econometrics, Computer Science or similar degree required
  • 8+ years of experience in business intelligence analysis or similar positions
  • 1+ years of experience with programming in SQL
18

Lead Business Systems Analyst Resume Examples & Samples

  • Provide technology leadership for the EPM technical environment, including evaluating, testing and implementing major software upgrades, maintenance releases, and software patching
  • Identify and research industry technology offerings; develop and deploy new solutions and capabilities
  • Lead environment problem solving, tracking, remediation, communication, working with the affected business users, IT and external vendors as needed to identify root causes and recommend solutions
  • Lead system capabilities and use of process automation tools and process improvement methodologies
  • Manage and improve technical environments, data integration layers, and use of technology for specific business deliverables
  • Participate in strategic Finance projects related to new EPM application design and deployment, major application modifications, integration activities, testing and deployment
  • Monitor system usage, stability, and environment health; enhance monitoring capabilities and reporting
  • Participate in initiatives to provide solutions to standardize maintenance and usage of metadata
  • Lead or participate in strategic business projects as assigned
  • 5+ years of relevant IT/Finance Systems experience, supporting a global environment, increasing levels of responsibility
  • 2+ years working in MS SQL development, including SSIS, stored procedure, complex SQL querying
  • 1+ years working with VBA Script, Powershell, Window batch, Perl or similar
  • Previous experience in scheduling and automating data extraction, loading with the transformation
  • Previous experience with basic Window server administration
  • Previous experience on significant global EPM system deployments
  • Previous direct or indirect experience in project management
  • Ability to translate business discussions into clear, concise, specific requirements and deliverables
  • Ability to direct and manage complex, multi-faceted projects
  • Advanced problem solving skills
  • Ability to work comfortably with various organizational levels, including executive teams
  • High attention to detail and focus on control processes
19

Lead Business Systems Analyst Resume Examples & Samples

  • Facilitates the elicitation of business and systems requirements, utilizing comprehensive understanding of applicable business systems and industry requirements
  • Proficient personal computer skills including mainframes, PC's and networks
  • Strongly prefer direct experience working with Workday or a similar HRIS system
  • Working knowledge of business process models, systems methodology, project management, quality assurance and testing methodologies
  • Workday related certifications a plus
20

Lead Business Systems Analyst Resume Examples & Samples

  • Develops requirements (business, user and software requirements -- functional and non-functional) and establishing traceability of business and functional requirements in support the business vision
  • Manages the requirements through the project lifecycle by establishing and maintaining agreements between the customer and the project team
  • Works with the project manager and business user(s) to define requirements stakeholders, requirements conflict resolution procedures and the requirements team structure
  • Responsible for selecting and executing elicitation techniques such as Interviews, Exploratory Prototypes, Facilitated Workshops, Focus Groups, Observation, User Task Analysis, Documentation Study and Surveys and overall Process Re-engineering
  • Tracks progress of documentation against milestone dates to ensure escalation and resolution of project challenges within the requirements phase
  • Evaluates and monitors requirements team capacity and team assignments. Participates in periodic meetings with business and IT partners to understand project priority and communicate availability to assign projects based on available team capacity
  • Coaches, mentors and supports less experienced Business Systems Analysts
  • Works with team leads to focus on team improvements for documentation, process and methodology enhancements. Propose changes to leadership team to gain approval and determine action plan for implementation
  • Required 6+ years of experience in an IT or Business Project role for analysis, development or testing
  • Required 5+ years of experience in with full Software Development Life-Cycle (SDLC) projects
  • Required 3+ years of experience in facilitating sessions (20+ people) using techniques to help define scope and requirements during the lifecycle for large and complex projects that may cross several business and technical domains
  • Preferred Other Experience tracking progress of documentation against milestone dates to ensure escalation and resolution of project challenges within the requirements phase
  • Advanced Ability to work in a fast paced environment with changing priorities
  • Advanced Other Experience in requirements meetings to understand and collect product, business, system and potentially data mapping needs
  • Intermediate Other Ability to lead team of Business Systems Analysts and ensure adherence to team standards, processes and methodology
  • Advanced Other Ability to think logically in solving assigned problems and to present recommendations with clarity in written and graphic form
  • Advanced Other Must be able to communicate business solutions to management for review and approval both verbally and in writing
  • Preferred Intermediate Microsoft PowerPoint
  • Required Intermediate Microsoft Visio
  • Required Advanced Other Experience with Agile and Waterfall methodologies
  • Required Intermediate Other Knowledge of one or more technologies or system platforms, e.g, Pega, SQL, .Net, Java, etc
21

Lead Business Systems Analyst Resume Examples & Samples

  • Manage and improve technical environments, data integration layers, and use of technology and automation to achieve business deliverables and process improvements
  • Evaluate, test and implement major software upgrades, maintenance releases, and software patching
  • Participate in strategic business projects as assigned
  • Bachelor’s degree in IT or Finance
  • 3+ years of relevant experience developing and supporting significant Hyperion Planning or Hyperion Essbase installations, or similar reporting platforms or technologies
  • Hands on experience in MS SQL development, including SSIS, stored procedure, complex SQL querying, and other scripting languages such as VBA, Powershell, etc
  • Knowledge and understanding of Finance Systems and IT technologies
  • Experience on significant global EPM system deployments
  • Previous experience with basic Window operating system
22

Lead Business Systems Analyst Resume Examples & Samples

  • Regularly instructs, directs and checks the work of other Business Analysts
  • Technical and implementation focus is on providing standard and customized applications to resolve business issues
  • Develops new customizations with design, documentation, testing and training
  • Conducts business process evaluations to gain technical knowledge of business requirements
  • Generally requires BS Degree or equivalent work experience
  • Typically have 7+ years of directly related experience
  • Acts as a team leader for projects with moderate budgets or of a short to intermediate duration
23

Lead Business / Systems Analyst Resume Examples & Samples

  • System Testing, including designing and writing Test cases and Test execution
  • Verifying defect fixes
  • Providing client support as necessary
  • Assist in the design process, including writing functional designs
  • Train end users on functionality
  • Identify training gaps and escalate to management
  • A Bachelor's Degree AND at least 4 years' directly related experience are required for this role. Additional experience may be substituted in lieu of degree requirement
  • Experience in System Development Life Cycle (SDLC) processes
  • Working with end user groups to evaluate and solve technical problems
  • Experience with Microsoft Office Tools such as Word, Excel, Sharepoint, Visio, and Project
  • Strong problem solving and resolution skills
  • Excellent oral, written and documenation skills
  • Ability to work in a fast paced environment, self motivated, and willing to take on ownership and responsibility for assitnments across multiple project teams
  • Detail-and-results-oriented
  • Possession of a US government Secret security clearance is required to begin employment
  • Experience with the Continuous Process Improvement/Lean Six Sigma Program
  • Familiarity of CMMI Level 3 best practices
24

Lead Business Systems Analyst Resume Examples & Samples

  • Analyze marketing requirements writing down business analysis based on business case (solution approach, estimations, costs, plans) to any business case (as requested by executive committee)
  • Translate innovation opportunities into actionable projects
  • Design and present new initiative's prototypes when required
  • Follow-up innovation projects with assigned Project Manager
  • Collaborate in solution approach preparation for new requested initiatives in partnership with Solution Architect
  • Co-Manage 3rd party teams participating on innovation initiatives
  • Collaborate maintaining Information Architecture map and Systems Map (with Technical Leads)
  • Report to her/his responsible the time sheets, workloads, etc
  • 7-10 yeas of SAP HR and Payroll implementation experience
  • In addition to typical payroll needs, very good insight on typical HR business processes
  • Past experience in providing consultancy integrations
  • Well versed with web technologies such as Rest APIs, SSO, etc
  • A high degree of technical learning agility (ability to learn new technology quickly)
  • Excellent, proactive communication skills (especially explaining complex technical topics in a way that is easily understood by less technical colleagues)
  • Top-notch listening skills
  • Very strong problem solving skills (ability to trace a problem to its source and develop a viable, sustainable solution)
  • Demonstrated ability to work independently with little direction and also to work successfully as part of multiple teams at once
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Lead Business Systems Analyst Resume Examples & Samples

  • Participate in audit related activities
  • Uses skills as a seasoned, experienced professional with a full understanding of industry practices and established policies and procedures
  • Troubleshoots and guides others on a wide variety of complex problems and identifies solutions within broad application and functional expertise
  • Regularly instructs, directs, and assigns work to other Business Analysts, monitoring project status
  • Strong working knowledge of Data Analysis and/or relational databases and ability to mentor others
  • Strong working knowledge of system integrations and supporting technologies and ability to mentor others
  • Typically 3+ years of experience leading analysis efforts and/or BSA resources
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Lead Business Systems Analyst Resume Examples & Samples

  • Manage Problems to ensure they are analyzed, logged, and escalated appropriately
  • Work closely with Incident manager to evaluate incident trends and properly convert incidents to Problems
  • Manage the lifecycle of all problems to prevent future incidents of outages
  • Develop and maintain database of known errors and work arounds
  • Provide metrics and KPIs. Create monthly and quarterly reports based on metrics and KPIs
  • Monitor and participate in the Change Management process to identify changes which are consistent causing incidents and problems
  • Prior experience in ITIL processes with an emphasis on Problem Management
  • In depth knowledge of Incident, Change, and Release and the interdependencies of each
  • Must have the ability to prepare reports and analyse data for trends based on ITSM data
  • ITIL v3 Certification is required
  • Bachelor degree in some aspect of Business, Engineering, and/or Computer Science
  • 5 to 7 years of work experience in one or more IT originations with a concentration in ITIL processes
  • Knowledge on Remedy is a plus
  • Should be willing to work in EMEA shifts
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Lead Business Systems Analyst Resume Examples & Samples

  • Application request analysis and requirements elicitation
  • Requirements gathering and analysis for R&D infrastructure requests
  • Customer-IT Collaboration to shepherd requests and advocate needs
  • Escalation Management to champion R&D priorities across organizations
  • Assist in resource management efforts for demand forecasting and resource reclamation
  • Project engagement to analyse impact, enforce standards and ensure resource availability
  • Budget management for HW/SW purchases, support & maintenance needs
  • Reporting requirements as needed for above activities
  • Drive communication of relevant information bi-directionally between IS&T and R&D
  • Full time graduation is required
  • Previous experience in a business system analyst role or equivalent
  • Should have working knowledge of the software development lifecycle & Agile methodologies
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Lead Business Systems Analyst Resume Examples & Samples

  • Bachelor’s Degree in Business or Computer Science
  • Minimum of 5 to 7 years hands-on experience in IT, including 2 Years in Enterprise Architecture roles
  • Proven ability to translate business needs into EA requirements, and estimate the financial and architectural impact of EA alternatives
  • Comfortable in constantly changing environments, implementing changes without interrupting the flow of business
  • Possesses excellent communication, facilitation and summarization skills
  • Display strong political acumen and emotional intelligence, remain cool in a crisis and manage negotiations toward practical solutions
  • Good analytical skills, knowledge of business process and capability design and team player
  • Strong relationship building skills and executive presence
  • Articulate business drivers and operational requirements for strategic initiatives
  • Flexibility to adjust to multiple demands, shifting priorities, ambiguity and rapid change
  • Knowledge of industry standard Enterprise Architecture Frameworks, (e.g. TOGAF, Zachman, DODAF), nice to have
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IT Lead Business Systems Analyst Resume Examples & Samples

  • Leads/performs the formulation, definition, and documentation of systems/application scope and objectives working closely with systems architecture, development and engineering teams. Works on highly complex systems/applications and prepares detailed specifications from which system/applications will be developed and maintained. Leads/performs key portions of the system development lifecycle including gathering, documenting and analyzing requirements for highly complex, multiplatform applications. Maintains documentation, project tracking, and key stakeholder reporting metrics. Makes recommendations for project resource requirements to project managers and/or systems leadership
  • Leads/performs highly complex system/application testing to ensure delivery meets business, budgetary, and end-user expectations
  • Depending on assigned area(s), may be responsible for the quality assurance testing function
  • Determines and ensures resolution to highly complex system/application problems. May assign resources to determine and ensure resolution to system/application problems as necessary. Depending on applications supported, may provide advanced technical support and guidance directly to end users
  • Acts as the primary liaison between key business area and systems teams, and communicates project feasibility, status and issues to key stakeholders. Position will have regular interaction with business leaders
  • Master's degree in related systems or business field is strongly desired
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Lead Business Systems Analyst Resume Examples & Samples

  • Defines project scope and objectives based on business unit needs combined with a thorough understanding of enterprise business systems and industry requirements
  • Performs a major role in the development and implementation of major analytic tools and reporting systems. This role may interface with multiple business units such as accounting / finance, claims, operations, physician clinics, customer service, executive management, and sales and marketing
  • Serves as an expert resource regarding the alignment of enterprise analytic tools and reporting system strategies with the business goals and strategic drivers
  • Applies knowledge of managed care operating environment and underlying systems data to all major production systems used for delivery of reporting services to internal and external clients
  • Develops and maintains strong relationships with both internal/externals customers at the senior management and executive level in order to influence project teams and gain consensus on the selection of the most viable solutions. The position acts as a key team member to both IT and the assigned business unit
  • Uses strong critical thinking skills along with managed care, or physician office business knowledge to have insight and understanding of business concepts, tools and processes that are needed for making sound decisions in the contact of the company’s business
  • Tracks progress and notifies management of issues that require escalation, and assumes responsibility for resolving or coordinating the resolution of system and process issues
  • Develops and maintains project plans, and manages specific tasks to ensure project success
  • Collaborates on and oversees various projects as assigned that are cross-functional in nature
  • Provides project task level supervision to Developers, Business System Analysts, and / or Sr. Business System Analysts on a project specific basis
  • Leads or assists in the development of IT communication and the review of business training materials, processes, and procedures related to reporting packages and reporting systems
  • Conducts training sessions and serves as an IT subject matter resource for medical directors, providers, clinical staff, and support staff in areas related to reporting
  • Bachelor’s degree in Computer Science, Information Systems or related technical field (Four additional years of comparable work experience beyond the required years of experience may be substituted in lieu of a bachelor’s degree)
  • 5+ years experience of major systems implementation experience
  • 3+ years of informatics or data analytics experience
  • Strong writing skills with ability to generate professional communications and training material
  • Extensive knowledge of Health Care Industry and related business functions
  • Strong Microsoft Office skills to include Word, Excel, and PowerPoint
  • Knowledge base of clinical standards of care, preventive health standards, HEDIS, NCQA, governing and regulatory agency requirements, and the managed care industry
  • Medical terminology, medical records background, practice management experience or systems installation background
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Lead Business Systems Analyst Resume Examples & Samples

  • Ability To Lead & Manage Multiple Project’s As Per Prioritization (High , Medium And Low Complexity )
  • Ability to Review Of Impact Statement And Define the Scope In The Project
  • Should be able to use advanced project management skills to support Business Migrations, Enterprise Level and Application Based Projects
  • Highly Motivated Self-Starter with superior interpersonal relationship skills with the ability to multi-task
  • Ability to complete Project Initiation Requirements Including FTE Sizing And Contribute To Build Robust Capacity Plans
  • Ability To Provide Training at a Departmental level For New Systems Acquired And Coordinate Support For Any Id Issues For Projects Within Warranty
  • Ability to Coordinate With Compliance, Ops Risk Teams And Business Units To Ensure Segregation Of Duties Within The Information Protection Guidelines
  • Liaise With Operational Risk Teams, Business Leaders, Project Managers To Obtain Necessary Project Approvals To Ensure Compliance And Adequate Project Documentation
  • Ability To Influence The Application Architecture to create efficiency in the process of access management
  • Ability To Support Peer Teams (Id Admin /Production Support) Based On Availability
  • Min 2 Year Of Relevant Experience In Information Security Administration Industry with exposure to Project Management
  • Thorough Understanding Of Technology As Related To Mainframes And Id Creation / Maintenance
  • Possesses Working Technical Understanding Of Security Administration Procedures for Mainframe and URL Based Applications
  • Working Knowledge Of Information Protection Policies And Standards
  • Fair Understanding Of Audit Procedures And Has An Understanding Of Audit Control Principles And Practices
  • Strong Interpersonal Effectiveness And Teamwork Skills, In A Stressful Environment
  • Ability To Influence And Reach Resolutions With Colleagues And Senior Management
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Lead Business Systems Analyst Resume Examples & Samples

  • Using professional experience and techniques to aid in obtaining from stakeholders clear and unambiguous functional requirements captured and organized so thoroughly that there is no need for further interpretation
  • Creating precise documentation of prioritized functional requirements that can be signed off by the client and directly be converted to test plans. Liaise with FICO’s technical resource to assist them in delivery of the technical specification
  • Configuration of the FICO products using the appropriate application or 3rd party tooling as required
  • Balancing multiple high-profile projects simultaneously. Easily switch from one agenda to another
  • Understanding and communicating both business and technical objectives from multiple perspectives including client view, internal development view, and operational and support view
  • Exercising judgment in selecting the appropriate methods, techniques and tools to meet objectives, seeking out clarification and examples when necessary
  • Constantly seeking out and improving product and business knowledge
  • Working on multiple project teams simultaneously, responding to changing priorities and expectations dynamically
  • Constantly seeking out, contributing and implementing ideas for process improvements, more efficient use of resources, product enhancements, improved communications and quicker issue-resolution
  • Participating in quality assurance test planning, technical publications development, system design sessions, implementation planning and other phases of software development lifecycle as needed
  • Responsible for testing phases and supporting of the testing phases for the project. This will involve tracking and identification of project issues through use of troubleshooting skills
  • Being a strong client advocate representing client business objectives, limitations, priorities, risks etc
  • Building relationships with a broad spectrum of stakeholders from within the project. Leveraging these relationships effectively to validate assumptions, acquire useful information, negotiate among competing objectives, resolve issues, manage change, agree to direction and achieve consensus
  • Facilitating discussions remotely (via teleconference) to obtain approval on the requirements from relevant stakeholders
  • BS degree in engineering, computer science, business or a scientific-related field
  • 5+ years of experience in delivering complex software solutions
  • Advanced knowledge in database solutions as Oracle, SQL Server, DB2
  • Directory service as AD, Tivoli DS or ApacheDS
  • Advanced Java programming (socket, WS, API)
  • Advanced knowledge in IT Infrastructure as network topology/admin, storage, virtual machines, NFS/GFS, load balancing, security
  • Advanced config/admin in Linux (RHEL) and AIX
  • Experience using reporting tools as Business Objects
  • Advanced knowledge in Application Servers as WAS
  • Experience using Tomcat
  • Experience using Tableau for reporting purposes
  • Application and Transactional fraud experience
  • Knowledge of Cyber Security
  • 5+ years in technical customer facing roles
  • Demonstrated ability to meet critical time-sensitive objectives, emphasis on planning skills
  • Experience working within a team environment on deliverables
  • Advanced English Language Skills (writing, reading, & speaking)
  • Advanced Spanish Language Skills (writing, reading & speaking)
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Lead Business Systems Analyst Informatics Resume Examples & Samples

  • Performs a major role in the development and implementation of enterprise-wide analytic tools and reporting systems. This role may interface with multiple business units such as accounting / finance, claims, operations, physician clinics, customer service, executive management, and sales and marketing
  • Develops and maintains strong relationships with both internal / externals customers at the senior management and executive level in order to influence project teams and gain consensus on the selection of the most viable solutions. The position acts as a key team member to both IT and the assigned business unit
  • Performs quality assurance application testing to include: validation of design to business requirements, writing test plans, conducting functional and performance testing to include application and system integration testing
  • Leads or assists in the development of IT communication and business training materials, processes, and procedures related to reporting packages and reporting systems
  • Bachelor’s degree in Computer Science, Information Systems or related technical field required (Four additional years of comparable work experience beyond the required years of experience may be substituted in lieu of a bachelor’s degree)
  • 10+ years experience in developing requirements and performing system analysis
  • 8+ years experience of major systems implementation experience
  • Experience in all phases of Software Development Life Cycle / Systems Development Life Cycle (SDLC)
  • 3+ years of project management experience leading technical projects or teams
  • Ability to communicate ideas and problem solutions
  • Proficiency with Microsoft Word, Excel, Visio, and PowerPoint
  • Advanced degree in a related discipline
  • Experience conducting training sessions for new products or systems
  • Clinic operations experience
  • Previous experience working with the Medicare population
  • ICD / CPT coding experience
  • Project Management Certification and / or Six Sigma Black Belt experience
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Lead Business Systems Analyst Resume Examples & Samples

  • Architect and design solutions and processes using products and technologies like SFDC, Oracle/SAP etc
  • Work very closely with VMware Sales, Channel/Partner operations teams to understand business requirements and then partner closely with IT development team for creation of functional and technical specifications document
  • Evaluate business and technical opportunities for joint development for building end to end technical solutions
  • Minimum 55 years’ experience as Business Systems Analyst working with Sales and Channel functional areas with 4 to 5 years’ experience in SFDC platform
  • Thorough understanding of key end to end CRM/PRM processes & functions along with data insights
  • Extensive knowledge of industry best practices in CRM/PRM space both on process and technology
  • Experience with upstream & downstream processes & solutions to CRM/PRM capabilities such as MDM (Customer, contact, company master), pricing & discounting, Order Management, Sales Analytics is a big plus
  • Minimum 6 years’ experience preparing as-is & to-be process documentation, and performing detailed gap analysis
  • Demonstrated ability to have successfully completed multiple, complex technical projects
  • Demonstrated experience in project conceptualization and planning
  • Ability to lead and work collaboratively within a business unit team and have strong influencing skills
  • Ability to work on complex issues where analysis of situations or data requires an in-depth evaluation and may require collaboration across multiple technical teams
  • Must be able to manage multiple priorities and complex tasks in a dynamic work environment
  • Business process reengineering experience, Six Sigma certification etc. is a plus
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Lead Business Systems Analyst Resume Examples & Samples

  • Facilitating data acquisition and database enhancements (70%) may include (but are not limited to)
  • A Bachelor's Degree in Biostatistics, Mathematics, Computer Science, Quantitative Social Sciences, Statistics, Information Systems, technical certification in programming, data processing, or relevant experience
  • 5 years of relevant experience such as Systems Analysis or IT Development or Scientific Research
  • Experience in the Healthcare industry
  • SAS or SQL programming experience in a UNIX and / or PC SAS environment
  • Understanding of complex database structures
  • Experience with secondary data assets and data warehousing
  • Ability to coordinate and collaborate with a variety of internal and external contacts
  • Ability to balance the varied needs of the customers
  • Ability to take ownership of a task and see it through to the end
  • Ability to communicate effectively with both technical and non - technical customers and co - workers
  • Ability to understand customer needs and work to achieve them
  • Experience building relationships with customers and business contacts
  • Ability to provide training or mentorship to new staff
36

Lead Business Systems Analyst Resume Examples & Samples

  • Technical and implementation focus is on providing standard and customized applications to resolve
  • Strong written and oral communication skills in order to define business and technical parameters and
  • Proficient MS skill set
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Lead Business Systems Analyst Resume Examples & Samples

  • Develop and support technical environments, data integration layers, and use of technology and automation to achieve business deliverables
  • Provide technical support and problem analysis to resolve system problems
  • Create and maintain system documentation as seen applicable
  • Bachelor’s degree in computer science/MIS, or equivalent experience including a combination of work,
  • School, or coding academy
  • 2 years of hand-on experience with Microsoft SQL Server, especially with Transact SQL, and 1 year’s hand-
  • On experience with Microsoft SQL Server Integration Service (SSIS)
  • 2 years of software development experience in a Microsoft environment, using one or combination of listed
  • Technologies - VBA, Power shell, Perl and window batch
  • 1 year of working experience on Window Operating System - Win200x Server/ Win 7 PC knowledge
  • 1 year of experience on automation of system processes and data flow with a tool such as Cognos Command Center
  • Previous experience on Oracle EPM system development and support
  • Familiar with project management methodology
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Lead Business Systems Analyst Resume Examples & Samples

  • Acts as the customer / IT liaison when system problems are reported. (25%)
  • Provides general customer and IT support for assigned business applications; deals with the most complex system problem logs; works with business and technical staff to perform effective root-cause analysis and resolution. (25%)
  • Supports the user in testing the resolution of the system problems to ensure quality of the outcome. (10%)
  • Ensures that new solutions implemented in the system are documented and communicated across the Production Support team. (10%)
  • Provide training and guidance to BSA I, BSA II and BSA II in the Production Support team. (10%)
  • Be in charge of the department duties and supervision of other BAs when the Manager is not present. (10%)
  • Propose process improvements for departmental processes, or for operational processes (i.e. system enhancements) (10%)
  • 5+ years of progressive Business Systems Analyst experience in an Information Technology environment
  • 1+ years of lead experience
  • Bachelor’s Degree in Computer Science, Information Systems, Systems Engineering, Computer Engineering
  • System Developer experience
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Lead Business Systems Analyst Resume Examples & Samples

  • Lead client in user acceptance testing; and identifying, managing, escalating and mitigating risks for a timely project delivery
  • Ensure delivery best practices for marketing processes and operations efficiency
  • Lead, mentor and manage BSA team members as necessary
  • 8+ years of BSA experience in a technical delivery environment required
  • 3+ years of experience managing/mentoring direct reports
  • Must have basic to intermediate SQL skills – writing basic queries/select statements to validate data, etc
  • Experience within, and understanding of, all phases of the SDLC required
  • The ability to create technical documentation (including Visio documentation of overall business solution) required
  • Proven excellent communication skills, both verbal and written. Able to articulate thoughts and ideas clearly
  • The ability to maintain a high level of customer service to internal and external clients is a must
  • Ability to pick up technology and articulate technology in technical and business terms
  • Knowledge of direct-to-consumer marketing, email and/or digital marketing processes and/or relational database driven marketing program preferred
  • Able to work in a hands-on role that requires a proactive team player/leader with the ability to be highly organized and detail-oriented, while coordinating multiple projects simultaneously
  • Analytical ability and enjoys solving customer requirements
  • Strong relationship building skills desired
  • Loyalty marketing knowledge and/or CRM marketing experience preferred
  • Automotive industry experience a plus
40

Lead Business Systems Analyst Resume Examples & Samples

  • Act as the primary Epsilon client contact and provide expertise and leadership
  • Serve as an internal subject matter expert, developing a deep understanding of our solutions and services to meet the demands of our clients
  • Familiar with the client’s business to anticipate their needs and make proactive recommendations to improve performance
  • Be forward thinking. Anticipate risks and escalation and adjust for them accordingly
  • Work with cross functional teams and partners – This role will work with key client, Epsilon and partner stakeholders, including: marketing, sales, strategy, analytics, campaign management, product management, data and database operations, etc
  • Consult, manage and facilitate database-driven project delivery, including direct mail fulfillment, email delivery, web integration, call center/IVR set up, SMS campaigns, etc
  • Provide operational leadership working with Epsilon’s Delivery team to anticipate/resolve incidents
  • Proactively provide recommendations to improve campaign and digital delivery activities and processes
  • Conduct business analysis – Lead process to derive insight and business strategy from analytics outputs. Coordinate and deliver client business reviews as needed
  • Prepare applicable system documentation and operation manuals
  • Execute system and integration tests
  • 5+ years working with or in the Telecommunications/Multi-Service Organization preferred
  • 10+ years overall experience with technology teams
  • Experience with full SDLC, Performance Management and Architecture Design
  • Experience with the following technologies preferred
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Lead Business Systems Analyst Resume Examples & Samples

  • Performs a major role in the development and implementation of major systems. This role may interface with multiple business units such as accounting / finance, claims, operations, physician clinics, customer service, executive management, and sales and marketing
  • Serves as an expert resource regarding the alignment of enterprise system strategies with the business goals and strategic drivers
  • Applies knowledge of managed care operating environment and underlying systems data to all major production systems used for delivery of services to internal and external clients
  • Bachelor’s degree in Computer Science, Information Systems or related technical field required. (Four additional years of comparable work experience beyond the required years of experience may be substituted in lieu of a bachelor’s degree)
  • Project Management Certification and/or Six Sigma Black Belt Experience
  • 5+ years experience in one or more of the following areas: systems design, database programming experience, HL7 integration, X12 integration, EDI, practice management system implementation and support, EMR system implementation and support, Claim adjudication system implementation and support, Care Management system implementation and support
42

Lead Business Systems Analyst Resume Examples & Samples

  • Provides technical leadership and on going support for varied technologies, architectures and related projects
  • Coordinates and completes complex projects according to plan when assigned
  • Applies technology to business issues to increase revenue, avoid cost, improve service and achieve goals
  • Directs project activities, initiates analysis, and provides solutions for problems within scope of responsibility
  • The Business Systems job family includes all functions supporting applications systems including applications development, business analysis, research and development, and systems integration for business systems
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Lead Business Systems Analyst Resume Examples & Samples

  • Directs, instructs, and checks the work of other business systems analysts
  • Devises or modifies procedures to solve complex problems considering computer equipment capacity and limitations, operation time, and form of desired results. Includes analysis of business and user needs, documentation of requirements, and translation into proper system requirement specifications
  • Not only possesses full technical knowledge of most phases of systems analysis, but also considers the business implications of the application of technology to the current and future business environment
  • Acts a team leader for projects with moderate budgets or of a short to intermediate duration
  • Understands Business Architecture development and concepts around value stream analysis
  • Formulates and defines systems scope and objectives based on both user needs and a good understanding of applicable business systems and industry requirements
  • Develop relationships in the organization and the business unit(s) supported and develop domain knowledge of organizational direction, objectives, operations, processes, systems/applications and users
  • Perform analysis of the organization/business units(s) to identify opportunities and challenges and make recommendations for process and system improvements
  • Collaborate with project managers and project sponsors to define project scope and vision and identify constraints, dependencies, assumptions, risks and issues
  • Identify project stakeholders and key influencers
  • Elicit business and user requirements via interviews, workshops, questionnaires, surveys, site visits, workflow storyboards, use cases, scenarios, user stories, process modeling, analysis of existing systems and documentation, and other methods
  • Develop and utilize standard templates to accurately and concisely write requirements specifications
  • Produce deliverables within the SDLCmethodology framework
  • Translate conceptual business and user requirements into functional requirements in a clear manner that is comprehensible to solution designers and developers and/or the project team
  • Facilitate and participate in quality peer reviews of requirement artifacts to ensure requirements are complete, consistent, comprehensible, feasible, and conform to standards
  • Work with peers, stakeholders and project team to prioritize requirements and gain approval on defined requirements and artifacts, assisting with issue resolution
  • Assist in conducting research on software and hardware products to meet agreed upon requirements and to support purchasing efforts
  • Participate in the review of purchased solutions to ensure features and functions have been enabled and optimized
  • Create process models, specifications, diagrams, and charts to provide direction to solution designers and developers and/or the project team
  • Assist with the interpretation of requirements into feasible options, and communicate options to the stakeholders
  • Where applicable, develop prototypes of interfaces and attributes based on the user requirements or assist solution designers in doing the same
  • Manage and track the status of requirements throughout the project lifecycle; enforce and redefine as necessary
  • Maintain and reconcile forward and backward traceability of requirements
  • Communicate changes, enhancements, and modifications of requirements according to the established process to project managers, sponsors, and other stakeholders so that issues and solutions are understood
  • Validate test cases provide full coverage of requirements and participate in defect triage
  • Support requirements throughout design, development, testing, implementation and transition phases
  • Bachelors Degree in MIS, CS, or a business discipline, or equivalent work experience
  • CBAP certification
  • 10+ years of BA experience working on large, complex development projects
  • In-depth knowledge of various SDLC: Agile, Iterative, Waterfall
  • Experience with using UML and Use Cases
  • Experience managing or facilitating testing processes
  • Strong meeting facilitation skills are desired
  • Experience working with technical development teams on large development projects
  • Experience working in the hospitality industry, specifically working on reservation systems, is a nice to have
  • Competent to perform all responsibilities of the Sr. BA role, serve as a Lead and mentor less senior BAs
  • Capable of championing highly complex negotiations to resolve issues
  • Able to define approach for business analysis activities on large projects independently and provide time and cost estimations for those activities
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Lead Business Systems Analyst Resume Examples & Samples

  • Provides technical expertise in identifying, evaluating and developing systems and
  • May be internal or external, client-focused, working in conjunction with Professional
  • May include company-wide, web-enabled solutions
  • Able to assemble, analyze and evaluate data and be able to make appropriate and well-
  • Lead, facilitate and coordinate processes and associated tasks such as requirements,
  • Lead, facilitate and coordinate System Integration Testing (SIT), User Acceptance Testing,
  • Experience defining, testing and executing marketing campaigns and reports
  • Experience implementing, testing and support of solutions across the full software
45

Lead Business Systems Analyst Resume Examples & Samples

  • Engage with the business users at different levels to understand business needs, document the requirements. Analyze, document and evaluate the requirements and make recommendations on implementation
  • Perform fit/gap and define, architect and build solutions on Enterprise finance systems that include Oracle eBiz Financials and other integrated boundary systems
  • Translate business requirements to system functional design. Work within IT Product management, Development and other Cross-track teams in converting the business needs into a technical system solution
  • Lead and deliver the on projects, coordinate with other cross teams. Lead other business systems analysts as needed. Work with IT development teams and other cross-track team members in converting the Business Solution into a Technical (system) solution
  • Lead/perform user acceptance tests and provide the functional support to users
  • Contribute and establish standards and best practices
  • Contribute to yearly roadmap planning and managing the delivery and mentor junior team members
  • Bachelor's Degree in Mathematics, Computer Science, STEM Major or related discipline or equivalent experience
  • 11+ years of Strong experience in functional design and configuration of Oracle General Ledger, Accounts Receivables, Cash Management, AGIS etc. with R12 release 12.1.3 or higher
  • Strong experience with a Revenue Management and Sales Commissions system. Deep understanding of revenue recognition in software industry
  • In-depth understanding of Integrations between various finance applications, dependencies, data flows and types of technologies used in these integrations
  • Deep knowledge of Record to Report, Revenue and Commissions Accounting and Order to Cash business processes and flows
  • Strong background of US GAAP and/or other international accounting standards and practices
  • Strong experience in preparing BRD (Biz Requirement), FSD (Functional Specification). Testing, Conducting UAT, Process walkthroughs, Conference room Pilot
  • Deep understanding of multi-org, multi-geography, multi-currency specific setups and dependencies in finance systems
  • Understanding of heterogeneous application footprint in the cloud and design solutions accordingly. Knowledge of cloud applications and experienced in cloud application in the finance space
  • Experienced in ERP projects implementations. Should have played lead roles in 2+ implementations and knows the SDLC
  • Knowledge of general application architecture, relational databases, and basic technical skills
  • Background and knowledge of dealing with heterogeneous application landscape and design solution accordingly
  • Excellent communication skills (interpersonal, intercultural, written and verbal), Experienced in presentation and articulation of solutions to broader team and senior management
  • Knowledge of accounting is a big plus
  • Functional knowledge and hands on experience on Oracle R12 modules e.g. AP, SLA and working integration experience on cloud applications like salesforce, concur etc
  • Experience of Professional services, Project management systems
  • Experience in commissions accounting e.g. Callidus, Xactly or other commissions/revenue management system
  • Experience in Agile software development methods and practices
  • Experienced in presentation and articulation of solutions to broader team and senior management
  • Experience in working global implementation projects especially North America, EMEA, APAC countries
  • Experience in ERP implementations including, but not limited to, planning, analysis and design, configuration, development, conversions, system testing, cutover plan and production support is a big plus
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Lead Business Systems Analyst Resume Examples & Samples

  • Collaboration and alignment with existing technical architecture and design with technical team members
  • Maintenance and enhancing of feature and functional documentation in JIRA Confluence
  • Managing user story agile process flow for specified user stories
  • Escalation and Risk Management within the onshore/offshore team process
  • Formulates and defines system requirements based on both user needs and a thorough understanding of business systems and industry requirements
  • Completes analysis of business and user needs, documentation of requirements and translations into proper system requirement specifications
  • Possesses full technical knowledge of most phases of systems analysis, and considers the business implications of the application technology to the current and future business environment
  • Partners with offshore development team to communicate all user stories and requirements and provide daily guidance
  • Demonstrates all functionality to onshore project team, obtains feedback to be communicated back to developers
  • Provide data/business analysis support to the Salesforce team
  • Lead/facilitate meetings with business and technical resources
  • Prepare presentations both containing business and/or technical topics
  • Quality assurance and testing – test, verify, and document results for data warehouse or complex data base solutions (ETL, reports, dashboards, and portal integration
  • 8+ years of experience working in an IT environment
  • 5+ years’ experience working as a business or data analyst
  • 1+ years’ experience with Agile or iterative development methodologies
  • Bachelor’s Degree in technical or analytic area or equivalent job experience
  • 2+ Years experience with Salesforce.com Platform
  • 1+ Years experience with Portal or Communities Salesforce functionality
  • Basic data modeling experience
  • Excellent verbal and written communication skills that allow effective communication with both business and technical resources
  • Detail oriented self-starter with the ability to work independently and drive execution
  • Experience in data analysis, business analysis, and project management
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Lead Business Systems Analyst Resume Examples & Samples

  • Assists with diagnosis/troubleshooting of reported problems pertaining to software developed team
  • Determines how to best implement the requested changes / customization
  • This may include working with Development staff, Product Managers, QA staff and / or other Business Analysts
  • Tests / validates developed software solution to ensure that the completed product matches with the business requirements and operates correctly
  • Must be an innovative thinker, as many of the programming requests are for new capabilities
  • Experience with SQL, Axure, and TFS is preferred
  • Occasional business related travel (not more than 10-20%) may be required
  • Frequent or extended travel to Glastonbury, CT office may be required during initial training period, depending on candidate’s previous experience and familiarity with DNA core banking software
48

Lead Business Systems Analyst Resume Examples & Samples

  • Work with business leadership to identify and evaluate process and automation improvement opportunities
  • Conduct data requirements analysis including the development of process maps and future-state workflows
  • Perform research and analysis to quantify business opportunities and develops formal recommendations to management
  • Lead development efforts to integrate, cleanse, and deliver data to downstream processes and systems using Alteryx
  • Promote data management best practices and standards for data integration, transformation, quality, and other data movement related activities
  • Create user documentation, conduct end user training, and mentor other analysts in the use of enterprise toolsets
  • Act as liaison between IT and business stakeholders; verbalizing business needs and assisting in the deployment of solutions to the production environment
  • Bachelor’s degree or equivalent education/experience, preferably in IT or a business area discipline (i.e. accounting, investments, or marketing)
  • Knowledge of relational data structures, data warehousing, SQL, and reporting techniques
  • Ability to integrate, merge, and cleanse data using Alteryx
  • Hands on experience working with data in multiple formats such as XML, CSV, flat files and SQL
  • Ability to work across all levels and within a matrix environment
  • Experience with Microsoft SSAS, SSRS, and SharePoint
  • Experience with Tableau or similar data visualization and analytic toolsets
49

Lead Business Systems Analyst Resume Examples & Samples

  • Engage with the business users at different levels to understand business needs, Document the requirements. Analyze, document and evaluate the requirements and make recommendations on implementation
  • Contribute in yearly roadmap planning and managing the delivery and mentor junior team members
  • 11+ years of Strong experience in functional design and configuration on Oracle Financials Modules : Oracle General Ledger, Cash Management, Accounts Receivables, eBTax, Accounts Payables with R12 release 12.1.3 or higher
  • In depth understanding of Treasury and Cash management functions. Experienced with any Treasury, Tax and Cash management systems
  • In depth understanding of Integrations between various finance applications, dependencies, data flows and types of technologies used in these integrations
  • Deep knowledge of Record to Report business processes and flows
  • Experienced in dealing with requirement ambiguity, work proactively and can prioritize on the fly
  • Knowledge of general application architecture, relational databases and basic technical skills
  • Bachelor's Degree in Computer Science or similar field
  • Functional knowledge and hands on experience on R12 modules e.g, SLA, AR, Payments and working integration experience on cloud applications like salesforce, blackline, concur etc
  • Working experience in Salesforce, Treasury and Tax software e.g. salesforce CRM/Service, Wall Street Systems (TMS), FXAll, Sabrix is a big plus
  • Experience in global ERP implementation projects especially North America , EMEA, APAC countries with knowledge of cutover planning, conversions, system testing, and production support is a big plus
50

Lead Business Systems Analyst Resume Examples & Samples

  • Provide functional/technical leadership to the Manufacturing/Operations function, over-seeing the migration of legacy solutions to industry leading solutions
  • Serve as subject matter expert for business solutions/processes supporting the manufacturing function, including enterprise manufacturing, manufacturing executions systems, and automation
  • Elicit and define business requirements by engaging and interviewing stakeholders within the business
  • Define, map and analyze business processes and design technology solutions to enhance business operations around industry best practices. Analyze business “to-be”, inspect “as-is” and perform gap analysis to develop recommendations to achieve objectives
  • Understand and make recommendations on technical software design and specifications
51

Lead Business Systems Analyst Resume Examples & Samples

  • Performs project completion using internal or external customer perspective, typically from initiation through delivery
  • Coordinates cross-functional teams through meetings and progress measurement activity which bring distinct, specific projects to completion both on time and within budget
  • Good understanding of project management principles, such as organization, documentation, and delegation
  • Able to interact with staff/colleagues of varying levels
  • Able to prioritize work and shift priorities as needed to meet aggressive deadlines and milestones
  • Able to identify and resolve issues
  • Able to complete successful projects that are on schedule and receive high satisfaction results
  • Able to function, and successfully manage, in a demanding and stressful environment
  • Able to negotiate and manage conflict, and manage constructive customer concerns
  • Basic knowledge of Waterfall and Agile PM methodology
  • Able to deviate from standard/established PM methodologies to accomplish dynamic project completion
  • 2-5 years of related experience; 1-3 years of Project Management experience preferred
  • Prior experience in Business Systems Analysis preferred or a combination of education and experience to successfully perform the essential functions of the job
52

Lead Business Systems Analyst Resume Examples & Samples

  • Participates in prioritization and scope for release management
  • Lead analysis of business process for Industrial business units
  • Basic configuration and report writing within MS Dynamics 365
  • Assist and/or lead coordination of testing cycles
  • Manages users, roles, profiles, groups, sharing rules, and other setup options
  • Collaborates with developers to determine options to meet business requirements
  • 8+ years of professional work experience
  • 2+ years of hands-on experience in or supporting sales and marketing organizations
  • Proven ability to understand business needs, build strategic partnerships, and document and implement software solutions
  • Good understanding of system integration and data cleansing, loading and integrations
  • Delivery experience with global, multi-lingual systems
  • Able to successfully manage core responsibilities independently or with limited over-sight
  • Joy of learning new skills, technologies, and passionate about conveying knowledge
  • BA training/certification: IIBA, etc
  • Microsoft Dynamics CRM certification
53

Lead Business Systems Analyst Resume Examples & Samples

  • Works with internal stakeholders to define overall design and user experience perspective
  • Evaluates business needs, product requirements, and user feedback and transform them into user-focused and intuitive web, mobile and product experiences
  • Strategizes with project team and other key stakeholders to create functional specification documentation, including layout, navigation and flow so that designs maximize usability and performance, being mindful of key branding and business concerns
  • Develops the creation of low to high fidelity design assets, which include wireframes, interactive prototypes, and redline comps
  • Ensures a cohesive, quality user experience across the platforms including adherence to the design guidelines and any other pattern libraries
  • 5+ years of experience in a user experience position including wire framing
  • 3-5 years of experience in software development working with cross-functional teams creating and iterating design concepts and assets
  • Understand, conceptualize, and implement designs across multiple platforms, including web, mobile and third-party app integration
  • Ability to work with multiple departments and associates to coordinate visual storytelling matching project objectives and effectively communicate concepts in graphical and visual means
  • Strong organizational skills – must be able to juggle multiple projects and priorities while keeping projects on schedule with strong focus on meeting commitments and deliverables
  • Bachelor’s required
  • Prefer: CSS, HTML, JavaScript, similar
54

Lead Business Systems Analyst Resume Examples & Samples

  • BA will take the role of a consultant during the early phases of the solution, in terms of scoping the project, gathering requirements and working with the team to put together a solutions document
  • BA will be the key individual who understands the solution and the domain/ industry well. BA also needs to be the subject matter expert in understanding the customer's requirements and is able to suggest alternatives to better the solution and alleviate the challenge/ issue being addressed
  • BA needs to be a leader who can efficiently lead a team of consultants and developers and effectively work with other business units in the company in the creation of the solution
  • The BA should be able to work with the customer and help them envision the solution value, and how it will benefit them in the longer term
  • Manage, Scope and deliver projects, in the areas responsible for
  • Manage, Scope and deliver major enhancements coming through the helpdesk ticketing system, prioritized and approved by stakeholders
  • Partner with the application and technical architects on all critical system solutions
  • Follow all SDLC standard documentation for functional and technical designs, test plans and execution
  • Ensure project execution excellence
55

Lead Business Systems Analyst Resume Examples & Samples

  • Hands on experience working with data in multiple formats such as XML, CSV, flat files, and SQL
  • Analytical thinker who is able to conceptualize and think creatively
  • Knowledge of SDLC, and both Waterfall and Agile methodologies
  • Effective communicator, including presentations and meeting facilitation, who can interact effectively with stakeholders at all levels
  • Organized, accountable and meets deadlines
  • Problem solver who is able to collaborate and make logical decisions
  • Flexible, adapts to change, and addresses issues quickly and professionally
56

Lead Business Systems Analyst Resume Examples & Samples

  • As an expert in the field of data integration uses professional concepts in developing a resolution to critical issues and broad design matters
  • Acts as a team lead on highly visible projects and mentors others and w ork effectively with various program owners, business partners, IT teams, and the application teams to identify, document, and prioritize requirements and help drive to a solution
  • Lead and deliver the on projects, coordinate with other cross teams. Lead other business systems analysts as needed
  • Contribute to roadmap planning and managing the delivery and mentor junior team members
  • Publish and evangelize proven practices for team, program, technology, and customer success across teams and disciplines
  • Partner with the support organization to provide training, support and technical assistance to end users
  • Bachelor's Degree in Computer Science, Engineering, MIS, STEM, IT or related discipline or equivalent experience
  • 10+ years of hands-on roles implementing or leading enterprise software, specifically in the areas of EAI and API, business requirements assessment and solutions as well as coordinating/leading solution design, development/configuration, and deployment across multi-dimensional teams
  • Ability to analyze the business processes and business systems for inefficiencies and lead internal customers to success
  • Act as liaison between business stakeholders, such as management, customers or end users, and the software development or information technology team
  • Demonstrated ability to drive the end-to-end lifecycle of developing integration solutions, from conception to launch and post-launch evaluation
  • Strong background in business process analysis, simplification, and optimization
  • Experience with Agile methodologies like Extreme Programing (XP), Scrum, Kanban, and Lean
57

Lead Business Systems Analyst Resume Examples & Samples

  • Monitors operating efficiency of existing application systems
  • Designs business process models and business rules
  • Ensures that business process models and business rules are aligned to local EMEA processes and procedures
  • Manages stakeholder (customers, vendors, etc.) and team expectations
  • Reviews work products from vendor consultants
  • Degree in Computer Science, Information Systems, Business Administration or related, or equivalent work experience
  • 5+ years business analysis experience or comparable
  • Proficient in requirements elicitation techniques
  • Fluency to a native level in both Ukrainian and Russian is essential. Candidate must also possess an excellent command of or be highly proficient in spoken and written English
  • Possesses specialist/expert knowledge of the regulatory and legal framework and requirements applicable for the transaction of insurance business within the Ukraine and Russian Insurance markets
  • Expert understanding of both the Life Insurance and Employee benefits Insurance Markets in both the Ukraine and Russian and the requirements to operate effectively within these markets on a daily basis
  • Knowledge and/or experience of middleware and application interfaces, with experience of REST Technology and knowledge/experience of AS/400 and related/associated operating environments
  • Knowledge and/or experience with technology concepts and Software Development Life Cycle methodologies (i.e. Waterfall , Iterative, Agile, etc.)
  • Previously worked in a large multinational organization with remote teams
58

Lead Business Systems Analyst Resume Examples & Samples

  • To manage overall solution delivery for each country in assigned portfolio. This includes, but is not limited to
  • Effective written and verbal communication skills in English is fundamental
  • Significant appreciation of cultural differences and their impact on effective communication
  • Spanish language is desirable
  • Ability to adapt to evolving processes, tools, and team structure
  • Ability to adhere to processes and guidance and make sound decisions with little guidance under sometimes ambiguous circumstances
  • Resourceful and proven ability to solve technical and functional problems without significant, specific prior knowledge or experience
  • Teamworking and proactive approach
  • Attention to detail and methodical
  • Ability to work under stress in a dynamic environment
  • Good sense of humour
  • Ability to work flexible hours to accommodate various time zones
  • Experience on SAP HCM Projects
  • Experience on Functional and Technical Design of Interfaces (Mapping, Transcoding, etc)
  • Practical working experience with payroll from a functional perspective for one or more countries (Payroll process, Payroll calculation is a plus)
  • Proven ability to manage a portfolio of projects of varying sizes, effectively and concurrently with little or no direction
  • Practical working experience with product templates
  • Prior experience working within a geographically diverse, global organization would be advantageous
  • Agile Methodology experience
  • University-level degree and/or equivalent experience
  • Business
59

Lead Business Systems Analyst Resume Examples & Samples

  • Demonstrates knowledge of business analysis and facilitation techniques
  • Coordinate the development, testing, and timely delivery of payroll and tax updates to the product
  • Analyze user needs, program functions, and steps required to develop or modify computer programs for Payroll and Tax related changes
  • Act in a project management role to coordinate the research, development, documentation, testing and timely delivery of tax updates to clients
  • Where appropriate, coordinate joint testing with business partners and/or clients and regulatory agencies
  • Interact during requirements definition, design, and construction activities with Business Analysts and Developers who are enhancing existing payroll features and creating new payroll functionality
  • Work in a coordination role with Business Analysts and Developers to transform business requirements into viable technical solutions, especially where those solutions cross functional components and departmental team lines
  • Assist Client Support Analysts involved in the resolution of product issues identified by installed customers
  • Review technical specifications, user publications, and other product-related documentation for correctness, content, and clarity. Interpret this documentation to determine their applicability and compatibility to the Human Resource/Payroll Management System
  • Study the current processes and products and propose solutions that disrupt the market providing better, simpler, and cheaper products
  • Develops management and status reports based on data contained in different tools used to track Product stability and quality
  • Analysis - Conducts structured analysis according to Agile / Scrum standards and prepares analysis documentation, including User Stories, acceptance criteria, or other requirements documentation
  • Design - Develops and documents design alternatives to satisfy user, business, statutory, and system requirements. Presents alternatives to users and impacted areas to facilitate design decisions and gain consensus
  • Testing Support - Assists in the development of functional testing requirements for new or existing system features. Conducts system walkthrough and formal review
  • Support - Provides assistance to other staff members and development groups on selected business and technical issues. Assists in estimating and scheduling of a project or project tasks. Provides assistance to the IT Organization to troubleshoot and resolve problems and to explore opportunities for enhancement and improvement
  • Knowledge - Remains up-to-date on all systems analysis tools by reading related material and taking courses. Acquires business knowledge by learning the daily business operations of ADP and by obtaining a solid understanding of ADP products and features
  • Strengths and experience working as a Business Systems Analyst in a software development environment
  • Experience managing projects, coordinating with various teams such as Development, QA, Implementation, and the Business
  • Bachelor's Degree, or equivalent education and experience
  • Preference will be given to candidates who have the following
  • Knowledge and experience with the Agile / Scrum software development methodology
  • Familiarity with ATS Applications, SQL, and Rally is preferred
60

Lead Business Systems Analyst Resume Examples & Samples

  • Assist with rolling out Collibra
  • Act as a liaison between business stakeholders and technology team to ensure proper implementation of requirements within expected timeframe
  • Ensure proper data processing through the use of data checks and reports to facilitate error free business processes
  • Collaborate with the QA team in developing high level test plans; review test cases developed by the QA team; work with automated testing team when needed for performance/load testing as well as automated regression testing
  • Follow Software Development Lifecycle (SDLC), ensuring that all steps of the process have been followed prior to releasing any code
61

Lead Business Systems Analyst Resume Examples & Samples

  • Oversee/lead cross-functional builds assisting Client, Client Services, and Technology leads
  • Building advanced platform related solutions for Complex Tier 1 Clients. To include: project scope, specification documentation, campaign/program set-up, creation of test plans, QA, leading the Client in UAT process, program launch, and post deployment analysis
  • Develop project plans, program diagrams, and delegate assignments to Client BSA team members
  • Primary escalation contact for Client issues/questions related to advanced programs, intakes, and integrations
  • New Hire and Vendor training to include: Client process, product enhancements, ticketing system, support escalation procedures, etc
  • Maintain Client process and program documentation
  • Provide weekly account updates to Account team and/or Client
  • Reporting: Track key metrics including Client billable activities, individual productivity, etc
  • 7 - 10 years
  • Has led a large account with supporting BSA team members
  • Has supported Change Management and Issue Management
  • Has participated in integration of new development into an existing technical solution
62

Lead Business Systems Analyst Resume Examples & Samples

  • Study the current processes, products, and propose solutions that disrupt the market providing better, simpler, and cheaper products
  • 8-10 years of experience in a Business or Systems Analyst role
  • 5+ years of experience working in a HCM organization offering HCM and benefits products in a Business Analyst role
  • Solid technical background with understanding and/or hands-on experience in software development and web technologies
  • Strong problem solving skills and willingness to roll up one's sleeves to get the job
  • Skilled at working effectively with cross functional teams in a matrix organization
  • Experience working within an Agile team
  • MS/BS degree in Business, Computer Science or equivalent preferred
63

Lead Business Systems Analyst Resume Examples & Samples

  • Facilitate requirements definition sessions
  • Document requirements gather sessions
  • Analyze documentation
  • Maintain the project analysis knowledge base
  • Read and understand Entity Relationship Diagrams
  • Create use cases
  • Mock up web-pages
  • Develop process flows and activity diagrams
  • Maintain technical artifacts including the requirements traceability matrix, use cases, user interface specifications and migration plans, and other project documentation in accordance with department procedures
  • Participate in test strategy and planning discussions
  • Perform application tests
  • Follow departmental policies and procedures
  • Adhere to best practices and processes
  • Bachelor’s degree or commensurate experience
  • 5+ years’ proven experience performing Systems Analyst activities and work in Object Oriented Programming (OOP) environments
  • A thorough understanding of iterative development methodologies (e.g., RUP, Agile)
  • Experience developing Use Cases
  • Experience with process modelling is a plus
  • Experience testing applications including functional, security, system and integration, accessibility, parallel, etc
  • Excellent communication skills including both written and verbal communications and active listening
  • Experience with configuration management tools used to apply version control to application artifacts is a plus
  • Experience interacting with a development team including technical and business staff
  • Experience with the following tools is a plus: automated regression testing tool, regression testing tool like HP Quality Center, Quick Test Pro, HTML Editor to mock up web pages
64

Lead Business Systems Analyst Resume Examples & Samples

  • Serve as the liaison between product sponsors, end users and technology stakeholders to understand and communicate user needs by way of story writing or proof of concept proposals, may serve in a Product Owner or Scrum Master capacity for smaller work efforts
  • Work with Product Managers to understand roadmap and future features desired for implementation by the product delivery team
  • Act as an extension of Product Owners to determine and document scope, intent and purpose of product enhancement/improvement initiatives inside a product backlog
  • Collaborate and support product ownership, in the creation and grooming of epics and stories
  • Collaborate with application development in the creation and grooming of accompanying architectural epics and stories
  • Proactively seek to identify and close gaps, minimize the impact of blockers and ensure there is a plan in place to have them addressed should they occur
  • Use your ability to learn quickly as well as your awareness on how to operate within an agile world to coach the team and stakeholders/sponsors to aid in the culture shift from waterfall to agile
  • Stay current with changing needs of the roadside business and evaluate technology advancements that may drive improved business and technology operations
  • Provide clear and consistent communication within the assigned XP/scrum team, to product managers and to program leadership
  • Advise on design direction and when needed provide clarity on application integration and architecture, necessary environment, and/or other supporting technology needs
  • Participate and/or coordinate required testing/validation of system enhancements and fixes, creating and/or executing the test cases including problem determination and resolution
  • Bachelor’s degree in Computer Science or other IT related subject and 7 years work experience in a related IT role as a Business Analyst, Systems Analyst, or Architect
  • Strong oral and written communication skills with the ability to communicate to various levels of team members and management to clarify needs and evaluate alternative business solutions
  • Demonstrated experience solving business and technical issues while supporting colleagues in a coaching and mentoring capacity
  • Strong interpersonal skills including the willingness to act and think as a change agent and product evangelist
  • Knowledge of the Product Development Lifecycle ideally in the digital mobile space
65

Lead Business Systems Analyst Resume Examples & Samples

  • Developing, implementing and modifying the bonus payment processes and systems
  • Proactively engaging cross functional partners to drive continued improvements in the bonus payment process
  • Developing and aligning future state process and system roadmap
  • Acting as liaison between the business and the Information Technology division
  • Performing testing, training and ongoing support to users, particularly during system changes and upgrades
  • 7 plus years of experience required in related field
  • Bachelor’s degree in Business, Technology, or related discipline required
66

Lead Business Systems Analyst Resume Examples & Samples

  • Presents alternatives to users and impacted areas to facilitate design decisions and gain consensus
  • Support --Provides assistance to other staff members and development groups on selected business and technical issues
  • Assists in estimating and scheduling of a project or project tasks
  • Provides assistance to the IT Organization to troubleshoot and resolve problems and to explore opportunities for enhancement and improvement
67

Lead Business Systems Analyst Resume Examples & Samples

  • Engage with the Finance/Accounting and Treasury business users at different levels to understand business needs, Document the requirements. Analyze, document and evaluate the requirements and make recommendations on implementation
  • 11+ years of Strong experience in functional design and configuration and Implementation on Oracle Financials Modules : Oracle General Ledger, Cash Management, Accounts Receivables, eBTax, Accounts Payables with R12 release 12.1.3 or higher
  • Ability to lead and drive solutions, decisions, reach consensus and influence constructively in a matrix organization
  • Deep knowledge of Record to Report business processes and flows and a strong understanding of Treasury and Cash management functions. Experienced with any Treasury, Tax and Cash management systems
  • Strong background of US GAAP and/or other international accounting standards and practices. Knowledge in multi-org, multi-geography, multi-currency specific setups and dependencies in finance systems
68

Lead Business Systems Analyst Resume Examples & Samples

  • Provide information and help resolve user problems regarding those systems
  • Act as a liaison between the business and IT personnel to support the unit’s technology needs
  • Represent user areas in all system enhancements and design activities
  • Review user requests, conducts data gathering interviews, documents business specifications, and manages technology projects until completion
  • Takes projects from original concept through final implementation
  • Provide a single point of contact for assigned projects
  • 10+ years of related work
69

Lead, Business Systems Analyst Resume Examples & Samples

  • Works with business users to define and analyze problems and align the most suitable technical, application or configuration solutions
  • Solicits, develops, documents and manages requirements and provides detailed design and business rules to support the requirements throughout the project life cycle up to and through change control
  • In upgrades, monitors production performance enhancements and system integrity with end-users
  • Develops detailed implementation and upgrade project plans in conjunction with other account team associates
  • Provides input on processes, procedures, or new approaches
  • Expertise in Order-To-Cash and integration to other SAP modules (MM, PP, FI/CO, IM, WM) in all business scenarios
  • Experience with CS Service Orders and service order processing
  • Sales Order Processing (OTC), master data configuration, Availability Checking, Pricing, Revenue mapping with GL accounts, Sales Promotion and Sales Deals, Contracts & Rebate agreements, Output Determination, Product proposal, Free goods, Purchase Orders, Purchase Requisitions, Stock Transport Orders, Outbound and Inbound Deliveries, Picking, Packing, Transfer Order, Goods Issues, Goods Receipts, Billing
  • SAP Pricing skills include defining condition types for price elements in business transactions, defining condition tables to store and retrieve condition records for different condition types, defining access sequence for valid condition records, condition maintenance and running pricing reports
  • Broad knowledge within own specialty discipline
  • Enhances own knowledge through understanding business trends and objectives
  • 8-10 years of relevant experience or equivalent combination of education and work experience
70

Lead Business Systems Analyst Resume Examples & Samples

  • Configures, develops, tests and deploys business solutions in SAP WM and LE
  • Provides SAP expertise to support all aspects of warehouse processes
  • Participates in new initiatives as a project team member
  • Executes on projects in the MM and WM areas of the systems
  • Maintains good understanding with interactions with other SAP modules such as MM, SD, etc
  • Leads gathering of business requirements by being responsible for the collection, analysis, review, documentation, and communication of business needs and for ensuring proposed solutions meet business requirements
  • Tests system changes/enhancements related to assigned business processes to ensure changes satisfy business requirements with no negative impact
  • Supports Solution Development Lifecycle including: requirements gathering, specification documentation, quality assurance, training, implementation and support
  • Actively resolves day-to-day technology questions and troubleshoots business needs, focusing on process problem analysis and solutions
  • Effectively communicates issues and risks to cross function and management teams
  • BS degree in IT, Engineering, Business or similar field of study
  • 8+ years’ experience in SAP WM / LE modules
  • Understanding of warehouse management and materials management processes in a high volume, fast paced, manufacturing environment
  • Experience in the following key areas of WM / LE modules
  • Knowledge of SAP IS-AFS
  • Knowledge of MM, SD modules
  • Experience with 3rd Party Logistics
  • Knowledge of ABAP programming/debugging
  • Exposure/ Experience with InfoShip
  • Exposure/ Experience with Allocations
  • Experience with DWM
71

Lead Business Systems Analyst Resume Examples & Samples

  • Provide detailed lead role technical business analysis for enterprise technology solutions
  • Participate on technology project teams as lead subject matter expert in assigned enterprise space
  • Follow thru to completion all assigned tasks from enterprise and project leaders throughout software solution standup and ongoing lifecycle
  • Formal education, work experience or training in business analysis and technical discipline
  • 5 or more years successful job experience in the same or similar role
  • Excellent communicator, conflict and problem solver
  • Software development methodology experience (agile and/or waterfall)
  • Advanced management of complex requirement development, testing approach and resource planning skill and tool set to support SaaS based solution execution
72

Lead Business Systems Analyst Resume Examples & Samples

  • Being the connection between the business and development functions
  • Liaise with the business; educating our stakeholders on existing and future capabilities
  • Partner with Product Owners & Business to define and prioritize feature requirements (user stories)
  • Document end-to-end business requirements (user stories), acceptance criteria & work items
  • Be the key liaison to engineers & quality assurance; communicate requirements and provide further information where required
  • Work with product owner to manage capability backlog and feature prioritization
73

Lead Business Systems Analyst Resume Examples & Samples

  • Bachelors Degree in Business or related field, required
  • 7 years’ experience in a technology environment, required
  • 3-5 years of world class end to end scheduling systems experience required
  • 3-5 years Manufacturing experience
  • Advanced analytical and problem solving skills
  • Process mapping skills
  • Display empathy, understanding and patience with employees and external customers
74

Lead Business Systems Analyst Resume Examples & Samples

  • Formulates, Documents, and Maintains process documentation
  • Train populations on newly implemented improvement processes
  • Develops communication and change management plans surrounding improvement initiatives
  • Builds and presents business cases and other presentations highlighting needs/benefits of improvement efforts
  • Lean Six Sigma experience (DMAIC)
  • Understands Programing Concepts/Logic/Patterns
75

Lead Business Systems Analyst Resume Examples & Samples

  • Interfaces with Business Stakeholders and IT infrastructure teams to define, gather, and document business processes and needs, and translate into detailed functional specifications for development. Performs business systems and process analysis of existing and future systems/processes. Conducts interviews and requirements gathering workshops. Ensures sign-off of all artifacts
  • Coordinates requirements for new and existing applications. Assists in testing, training plan development and training, support for users, and developing user documentation (i.e. web manuals, reference guides, etc.). Participates in QA process; identifies test cases; explains complex processes; aids in developing test plans
  • Analyzes current state and emerging technology/application and functionality/business needs proactively to add value for a department
  • Develops detailed business cases, ROI calculations, value definition, cost assessments (expense/capital), benefits, and risk analyses
  • Works with the project team to manage project scope and timeline, from conception to implementation. Manages project tasks and project life cycle phases (i.e. defining requirements, documentation, process flows and specifications, etc.) to meet customer goals and requirements for moderate to complex projects. Serves as Project Manager on approved projects, defining scope, project schedules, and implementing solutions per IT tollgate processes
  • Conducts root cause analysis using knowledge of applications, interfaces, and technology for defect resolution for a department or suite of applications
  • Acts as liaison between business unit representatives, customers, and IT team. Coordinates efforts of various groups and consultants, and collaborates on technical and non-technical issues with management, project teams, and end-users
  • Educates clients and acts as advocate for current and future IT solutions
  • Must be eighteen years of age
  • Must pass the Drug Test
  • Must pass pre-employment tests if applicable
  • Typically requires BS/BA in related discipline. Generally 8+ years of experience in related field; certification is required in some areas OR MS/MA and generally 5+ years of experience in related field. Certification is required in some areas
76

Lead Business Systems Analyst Resume Examples & Samples

  • On-site leadership for the Cambridge IT function, over-seeing the migration of legacy solutions to Rexnord’s industry leading solutions
  • Serve as subject matter expert for business applications including ERP, CRM, and custom in-house developed software
  • Define, map and analyze business processes and design technology solutions to enhance business operations. Analyze business “to-be”, inspect “as-is” and perform gap analysis to develop recommendations to achieve objectives
  • Ability to foster teamwork in a fast paced project environment
  • Strong functional, communication and organization skills, with a proven ability to effectively meet deadlines and milestones as well as provide timely updates
  • Provide SAP configuration expertise for all SD related functionality to support the Order to Cash business process; master data, ATP, EDI, pricing, scheduling agreements, sales orders and quotes, deliveries, and billings
  • Deep functional knowledge of data, processes, and integration points with other SAP modules, SAP and industry standard best practices. Ability to ensure strong alignment between the business requirements/needs and the application solutions/services
  • Ability to facilitate business process and master data redesign ensuring alignment with SAP best practices
  • Ability to provide functional specifications for enhancements, interfaces, forms, and reports to support OTC business requirements and/or legacy applications
  • Develop strong SAP user community through super-user development and knowledge sharing to keep our solution aligned with the business
  • Experience working with third party bolt-on tools such as TAXWARE and EDI engines
  • Ability to work closely and effectively with super-users and end-users
  • Assist team members and customers with problem solving related to software application performance and usage; lead support effort to ensure business operations are not interrupted or delayed