Laundry Supervisor Resume Samples

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LH
L Hessel
Lemuel
Hessel
68571 Lebsack Rue
Los Angeles
CA
+1 (555) 621 1000
68571 Lebsack Rue
Los Angeles
CA
Phone
p +1 (555) 621 1000
Experience Experience
Detroit, MI
Assistant Laundry Supervisor
Detroit, MI
Lind-Glover
Detroit, MI
Assistant Laundry Supervisor
  • Reporting Problems:Identifies and reports maintenance related problems. (5% time)
  • O Consistently offer professional, friendly and engaging service to all internal and external guests/contracts
  • Consistently offer professional, friendly and engaging service
  • Lead and supervise the day-to-day operation of the department to ensure service standards are followed
  • Ensure adherence to quality expectations and standards; identify, recommend and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost saving measures
  • Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications
  • Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets
Houston, TX
Laundry Supervisor
Houston, TX
Tromp-Stoltenberg
Houston, TX
Laundry Supervisor
  • Opening and/or closes laundry facility
  • Controlling workflow by coordinating work assignments with laundry manager or assistant
  • Being certain that linen order for each area is complete
  • Preparing all laundry machinery for operation prior to arrival of laundry crew
  • Overseeing laundry operations in the absence of manager and assistant manager
  • Quality conscious and attentive to detail
  • Maintain Cleanliness Standards: Participate in daily operations of Laundry Facility including cleaning and inspecting of linens to maintain standards (20% time)
present
Boston, MA
Kitchen & Laundry Supervisor
Boston, MA
Grimes Group
present
Boston, MA
Kitchen & Laundry Supervisor
present
  • Perform all tasks as directed by the Manager in pursuit of the achievement of business goals
  • Actively participate in training and development programs and maximize opportunities for self-development
  • Supports and initiates programs for the improvement in procedures on the Environment and reduction of the Energy and utility cost to control global warming
  • Attends to all types of repair and maintenance work in the Hotel premises including any new additional/extensions to the Hotel
  • Ensure all security incidents, accidents and near misses are always logged in a timely manner and brought to the attention of the Line Manager
  • Ensures that the plant room, workshop and related areas are kept in a clean condition
  • Comply with Hotel Rules and Regulations and provisions contained in the Employment Handbook
Education Education
Bachelor’s Degree in Soil
Bachelor’s Degree in Soil
Virginia Commonwealth University
Bachelor’s Degree in Soil
Skills Skills
  • Ability to focus attention on details and be able to organize, prioritizes, and follows up
  • Knowledge of how to drive a 24-foot standard truck and an acceptable driving record according to HHC policy
  • Ability to perform assigned duties with attention to detail, speed, and accuracy
  • Excellent eye for detail / cleanliness
  • Proficient in time management; the ability to organize and manage multiple priorities
  • Ability to communicate, organize, instruct, guide, and coach team members with good judgement
  • Highly responsible & reliable
  • Ability to maintain knowledge of all hotel features, information, and events
  • Ability to maintain confidentiality and security of all guest and general hotel information
  • Strong interpersonal and problem solving abilities
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8 Laundry Supervisor resume templates

1

Laundry Supervisor Resume Examples & Samples

  • Supports Audit Standards: Directs and inspects work of Laundry Attendants. Ensures Quality Assurance (QA) process is met, resulting in appropriate cleanliness and quality levels; supports Loss Prevention and safety standards procedures (50% time)
  • Maintain Positive Customer and Associate Relationships: support Laundry/Housekeeping and Resort Leaders in an effort to ensure proper staffing and scheduling for maximum productivity; assist in controlling payroll costs to achieve maximum profitability; communicate priorities to staff through daily and weekly meetings (15% time)
  • Maintain Cleanliness Standards: Participate in daily operations of Laundry Facility including cleaning and inspecting of linens to maintain standards (20% time)
  • Administrative Duties: Responsible to communicate inventory and purchasing needs to Housekeeping and/or Assistant Housekeeping Manager (5% time)
  • Reporting Problems:Identifies and reports maintenance related problems. (5% time)
  • Excellent eye for detail / cleanliness
  • Demonstrated ability to work under pressure
  • Ability to accurately follow and provide instructions, both verbally and written
  • Ability to direct work of others
  • Working knowledge of various computer software programs preferred
  • 1 year of related housekeeping or laundry experience required
  • One to three years of hospitality customer service experience preferred in discipline
2

Laundry Supervisor Resume Examples & Samples

  • Lead and supervise the day-to-day operation of the department to ensure service standards are followed
  • Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees
  • Ensure adherence to quality expectations and standards; identify, recommend and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost saving measures
  • Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications
  • Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets
  • Complete inventory of uniforms and linens
  • Conduct training on laundry procedures, including safety procedures and equipment operation
  • Operate and monitors washing, dry cleaning, and drying machinery
  • Previous supervisory or leadership experience an asset
3

Laundry Supervisor Resume Examples & Samples

  • The ability to supervise the day to day operation of the laundry and dry cleaning sections
  • The ability to check the quality of processed laundry and dry cleaning work to ensure optimum quality of work
  • The ability to be responsible for rotating staff within all sections of the laundry for covering all jobs
  • The ability to be responsible for the training of the new employees
  • The ability to be responsible for ongoing on the job training within the department
  • The ability to capable of doing the work of any worker within the department in case of shorts or busy periods
  • The ability to record the daily linen production reports for the laundry Manager for the monthly production report
  • The ability to follow up and assist employees’ vacation requests
  • The ability to maintain an adequate stock of chemicals for the laundry operation
  • The ability to transfer personnel from one section to another and when needed
  • The ability to handle telephone calls professionally and courteously with a helpful attitude to the guest and follow up on employees
  • The ability to assist in the pickup and delivery of guest clothing (mostly on the PM Shift)
  • The ability to respond properly to any hotel emergency or safety situation
4

Laundry Supervisor Resume Examples & Samples

  • To consistently provide thoughtful, caring and sincere service
  • To lead and supervise the laundryvalet operation, ensuring service standards are followed
  • To train colleagues in the laundryvalet department
  • To conduct daily briefings as required
  • To report linen quantities used per month and report write off linen items
  • To report any shortage of linen
  • To follow departmental policies and procedures
  • To report necessary maintenance items
  • To follow all safety and sanitation policies
  • Previous leadership or supervisory experience an asset
5

Laundry Supervisor Resume Examples & Samples

  • Provide leadership and direction to oversee all laundry operations, ensuring work is accomplished in a timely and cost effective manner
  • Maintain inventory of supplies, keep necessary records, and write reports
  • Schedule and supervise laundry workers, ensuring employee awareness and compliance with applicable company directives, policies, and procedures
  • Define and implement training requirements, develop employee skills, and promote continuous improvement
  • Help in laundry process, operate washers and dryers, select soaps and cleaning formulas, mend and distribute articles
  • Ensure machines and laundry area adhere to safety and cleanliness standards, stay in working order, and that maintenance is contacted promptly for repairs
  • Knowledge of laundry process, formulas, and detergents
  • Ability to use laundry equipment
  • Proficient in Microsoft Office software including Excel
  • Minimum five (5) years work experience with at least two (2) years in laundry services and one (1) year in a supervisory role
6

Laundry Supervisor Resume Examples & Samples

  • Ensure quality controls are in place for all laundry processes, rejecting any exceptions
  • Train, develop, and appraise the laundry team
  • Ensure linen and housekeeping supplies are ordered and controlled in line with Business and Events
  • Carry out stock takes
7

Laundry Supervisor Resume Examples & Samples

  • Conduct daily briefing with laundry and linen attendant, issued all information related with hotel operational and any new standard
  • Supervises continually condition of machines, tools and other supplies are work properly
  • Coordinate with engineering to prepare and execute preventive maintenance and regular spare part change of all machines
  • Ensuring collection of all guest laundry and dry cleaning are completed and check the quality properly before return in a timely manner and according to hotel standards
  • Solving the problem if there are guest cloth torn, shrinkage, lost color, and loss
  • Evaluation subordinate ability
  • Attend the Housekeeping meeting and share the information to subordinates
  • Provide monthly productivity report
  • Control operational costs line with productivity level without reducing the quality
  • Ensure an adequate supply of room linen available of all times
  • Cooperated with F & B Manager to ensure adequate supplies of clean Restaurant linen at all times
  • Ensure guest laundry bill is posted accordingly
  • Prepares the staff schedule, control and check periodically the punctuality of all laundry and linen staff
  • Conduct training the staff to improve laundry and linen productivity, courtesy and discipline
  • Solving problem which arise in laundry and linen section
  • Report all lost and found items at laundry and linen area following the standard procedures
  • Report any guest complaint and accident at laundry area to superior
  • Responsible for laundry and linen area keys , proper record and monitoring the movement of keys
  • Evaluate, motivate and make sure staffs are well performing
  • Ensures that cleanliness, hygiene and safety standards are strictly observed
  • Coordinate with engineering for all maintenance and defects found in laundry and linen area, record it and report Director Housekeeper Housekeeper or Asst. Executive Housekeeper and ensures that any required repairs/maintenance is completed as soon as possible
  • Monitor working hours and performance of subordinates
  • Responsible on regular inventory of all linen, laundry chemical and cleaning equipment which are related to work area and maintenance the accuracy of data’s given to superior
  • Prepare report of laundry productivity
  • Performs other duties assigned by Director of Housekeeping or Asst. Executive Housekeeper
  • Minimum 2 years in Laundry supervisor role, preferably in a luxury hotel environment
  • Good knowledge of laundry chemical, machinery, linen and the rules of hygiene
  • Attention to detail and quality and guest-oriented
  • Good leadership and Administrative skills
  • Works well under pressure and able to work in team
  • Physical and mental staying power
8

Laundry Supervisor Resume Examples & Samples

  • Consistently offer professional, friendly and engaging service to all internal and external guests/contracts
  • Handle Guest concerns and react quickly, logging and notifying the proper areas
  • Actively participate in daily briefing, daily warm up and department meetings
  • Ensure all colleagues are informed daily about priorities in the department
  • Establish and maintain constructive, supportive and professional colleague relationships
  • Working knowledge of financial reporting structures (budgets, labor, productivity, revenue, expenses)
  • Responsible for the recruitment, training and ongoing performance management of all Laundry/Valet colleagues
  • Assist in balancing operational, administrative and Colleague needs
  • Report necessary maintenance items in a timely manner and maintain open communication with Engineering team
  • Follow departmental policies and procedures
  • Proficient in English (verbal & written) essential
  • Minimum 1 year experience in a supervisory capacity in a hotel Housekeeping or Laundry environment
  • Proven training skills
  • Experience with Hotel Property Management System, Micros-Fidelio desirable
  • Proactive with a meticulous eye for detail
  • Strong organizational, supervisory and communication skills
  • Able to convey information and ideas clearly
  • Ability to evaluate and select among alternative courses of action quickly and accurately
  • Work well in stressful, high-pressure situations
  • Effective at listening to, understanding, and clarifying the concerns and issues raised by coworkers and Guest
  • Must be able to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work well with limited supervision
9

Laundry Supervisor Resume Examples & Samples

  • Assist in the administration and supervision of the Laundry operation.Ensure the highest levels of guest service through the application of all Fairmont Riyadh Fairmont Core standards and standard operating policies
  • Assist in effectively supervising employee relations within the department through involvement in performance appraisals, recognition, incentive programs and communication meetings
  • To actively participate in daily briefing with staff
  • Handle guest complaints and inform Laundry Manager/Director of Housekeeping of any damage to guest property as soon as it occurs
  • To assist in preparing month end figures on linen quantities used per month for Rooms / Food and Beverage
  • To assist in preparing month end write off figures of Linen rooms and Food and Beverage for the Laundry Manager
  • To make the Laundry Manager aware of shortage of linen and replacing written off items with new linen
  • To make sure agreed opening times in Linen room are observed
  • To ensure the counting of linen being sent out and returned is correct – keeping strict accounting procedures. Any discrepancies to be reported to the Laundry Manager
  • To spot check incoming linen regarding quality of washing and pressing from the contractual laundry
  • To check quantity of incoming linen
  • To make sure any linen with holes or damages are examined and either repaired or discarded. To investigate why the damage occurred
  • To make sure sufficient linen is in circulation
  • To provide enough discarded linen for kitchen and housekeeping use, once the appropriate forms are fully completed
  • To spot check the uniform exchange and check timely return of clean uniforms from laundry
  • To check daily cleaning of workplace
  • Maintain a close working relationship with the Housekeeping department
  • Ensure the highest standards of cleanliness, maintenance and safety are achieved in the laundry department and throughout the hotel
  • Ensure a progressive environment is created and maintained that affords employees the opportunities for job fulfilment within Fairmont Hotels and Resorts
  • Maximize hotel profitability by properly managing expenses, labour and other material resources
  • To be health & safety conscious and actively involved in maintaining a safe work environment
  • Participates in regular inventories and analysis of losses
  • To manage the recruitment of colleagues, scheduling & planning of departmental rosters, departmental orientation colleagues and training schedules
  • Understands and is aware of all fire and safety procedures as well as occupational health and safety
  • To undertake any other duties requested by the Laundry Manager
10

Laundry Supervisor Resume Examples & Samples

  • The Laundry Supervisor is responsible and accountable, under the direction of the Housekeeping Leader for the efficient overall day to day operation of the hotel whilst on duty
  • By this, we expect that they be prepared to lend “hands on” assistance if a hotel area becomes very busy
  • It must be emphasizes that this “hands on” assistance must be approached with the “hotel as a whole” in mind and must not be detrimental to the efficient operations of other areas
  • As a representative of senior management, Laundry Supervisor will be called upon to deal with guest problems or complaint related to the laundry
  • Is responsible for the laundry service of the hotel
  • Supervises the general cleaning, the general appearance and function of laundry equipment in the Hotel
  • Is responsible for all equipment used in his department as well as the cleaning supplies
  • Ensures that inspection norms set by the Housekeeping Manager are implemented and regularly adhered to
11

Laundry Supervisor Resume Examples & Samples

  • Ensure that Laundry Staff assignments are done in timely manner, monitoring that priority is always given to the rooms and F&B linens & Uniform & guest items
  • To ensure that all Laundry staff are well trained & well verse with all aspects of Laundry procedures
  • Ensure to all machines are well taken care of daily & all out of order machines to be repaired as soon as possible
  • Follow up on all daily rooms linens & F&B linens requirements and uniforms, ensuring that linens & uniforms must be sufficient & with quality for daily operations
  • Actively be involved in the Monthly Linen Inventory, ensuring that discards, missing, and unrecorded shortages are accounted
  • Welcomer, Quality & Attitude Manager, Event Manager - some of the new Pullman professions
12

Laundry Supervisor Resume Examples & Samples

  • Must be able to take initiative and work productively within any given period of time, unsupervised. Should be flexible and must work well under pressure
  • Should display leadership qualities in regards to thinking clearly, quickly, and making decisions
  • Ability to motivate staff and maintain a cohesive team
  • Ability to remain calm and courteous with demanding /difficult guests and /or situations
  • Evaluate the staffing requirements and prepare work schedules weekly, adhering to budget goals
  • Handle all disciplinary counseling as needed according to Ritz-Carlton policy
  • Accommodate all guest requests in an accurate end efficient manner
  • Prepare work orders for equipment repairs and distribute to Engineering
  • Ensure payroll is documented and submitted accurately and promptly
13

Laundry Supervisor Resume Examples & Samples

  • Must be able to multitask and prioritize departmental functions to meet deadlines
  • Maintain regular attendance in compliance with Wyndham Standards, as required by scheduling, which will vary according to the needs of the hotel
  • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions
  • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary
  • Prepare weekly schedules according to business needs
  • Coordinate pre-treating of soiled linen as necessary
  • Coordinate monthly linen inventory, including records of all damaged and stained linen
  • Train staff on handling and safe operation of chemicals
  • Supervise all Laundry employees
  • Always practice safe work habits to ensure safety to guests and fellow employees
  • Perform all duties of Laundry Attendant
  • Ensure cleanliness of Laundry area
  • Check machines daily to ensure proper working order. Contact supplier to perform regular check and train staff on new procedures/products
  • Complete daily payroll and pay period summaries
  • Prepare Standard of the Week for staff
  • Observe report and assist in correcting linen abuse
  • At least 1 year of progressive experience in a hotel or related field required
  • Previous supervisory responsibility preferred
14

Laundry Supervisor Resume Examples & Samples

  • Ability to instruct laundry and uniform room staff in the event of an emergency
  • Knowledge of how to drive a 24-foot standard truck and an acceptable driving record according to HHC policy
  • Operation of different types of equipment
  • Ability to comprehend and follow instructions from supervisor
  • Basic ability to comprehend English language sufficient to understand and communicate information for reasons such as safety and security, e.g. Product safety labels and emergency instructions
15

Laundry Supervisor Resume Examples & Samples

  • Assists with inventories for uniforms and hotel linen
  • To prepare month end figures on linen quantities used per month for Rooms / Food & Beverage
  • To prepare month end write off figures of Linen from Rooms and Food & Beverage for the Executive Housekeeper
  • Handle Guest complaints and inform Assistant Executive Housekeeper of any damage to Guest property as soon as it occurs
  • Checking and auditing all Uniform room processes on regular basis
  • Maintain and updating of inventories
  • Maintain daily day to day laundry processes
  • Minimum 1 year experience in a supervisory capacity in a hotel Housekeeping environment
16

Laundry Supervisor Resume Examples & Samples

  • Washes, dries, sorts, presses, and folds fabrics. Treats stained fabrics, removes damaged fabrics, cleans and waxes equipment
  • Evaluates work of Laundry Attendants
  • Monitors supply inventory, requisitions tools, equipment, and supplies from management
  • Assists in maintaining reports (i.e. production poundage, discards, bio, etc.)
  • Track and document all discards
  • A minimum of one (1) year of experience in the cleaning/hospitality field required
  • Ability to interpret and create spreadsheets
17

Laundry Supervisor Resume Examples & Samples

  • Behaves and acts in an exemplary fashion, embodying the brand mindset
  • Work on a rotation basis whenever required within the Laundry and to ensure a smooth, prompt and efficient day to day process of all garments and items cleaned
  • Comply strictly to the standard as set down and changed by the Hotel from time to time
18

Laundry Supervisor Resume Examples & Samples

  • Lead, train and supervise Laundry and/or Uniform team members to ensure a constant supply of clean linens and/or uniforms for the hotel
  • Oversee the ordering and distribution of team member uniforms (if applicable)
  • Perform all stages of linen processing including, but not limited to, collecting, transporting, sorting, weighing, loading and unloading, ironing, folding, storing and delivering and cleaning laundry equipment and the laundry area, as needed
  • Assign work including, but not limited to, assigning machinery, equipment and scheduled work areas
  • Monitor linen quality, inventory, stain percentage, damaged linen and production reports to ensure reordering, rewashing and repairs in a timely manner
  • Record productivity through, but not limited to, hourly production pieces per operator hour
  • Be a team leader
  • Able to run a plant with a computer system
  • Work 5 days a week with some possible overtime
  • Moving bags from the rail system to get to various stations
  • Keeping the system up and going to keep the flow of linens
  • Instructing team members to do their jobs in a manner to where they are meeting the set quota's
19

Laundry Supervisor Resume Examples & Samples

  • Develop new methods for increasing laundry efficiency
  • Overall controlling and supervision of the Department
  • Record and monitor laundry cost
  • Direct all Laundry staff. Approve the Laundry staff duty roster
  • Organizing training for the staff
  • Hire and train new laundry staffs
20

Laundry Supervisor Resume Examples & Samples

  • Assists the Payroll Manager with daily deductions
  • Assures that all employees (housekeepers, housemen, linen attendants, and general workers) report to duty punctually, well-groomed, and in proper attire and is responsible to the conduct and behavior of said staff
  • Assures the establishment of effective and responsible guest relations and administers procedures to ensure that all items are turned in daily and logged
  • Report all maintenance problems relating to equipment
  • Follow all security, safety, energy and emergency procedures
  • Maintain a clean and clear work area at all times
  • Have a friendly and outgoing manner
  • Previous housekeeping/laundry experience
21

Kitchen & Laundry Supervisor Resume Examples & Samples

  • Attends to repairs and maintenance of all systems and related equipment such as Laundry, Kitchen, heating, ventilation and air conditioning equipment, water treatment plants, and sewage treatment plants
  • Carries out electric arc or oxy acetylene welding
  • Carries out repairs and maintenance of domestic hot/cold water systems, cooling water systems, storm and sanitary sewer systems, irrigation/fountain water systems and swimming pools
  • Attends to replacement or new construction projects, which may include GI, PVC and cast iron piping and fabrication of necessary brackets supports for installation
  • Attends to repairs or replacement of all bathroom/toilet fixtures in guest rooms, public areas and back-of-the-house areas
  • Responsible for the repairs and maintenance of all pumps. Cleans all manholes and clears sewage and storm water line blockages using snaker machine or ropes and ring arrangement as required
  • Attends to all types of repair and maintenance work in the Hotel premises including any new additional/extensions to the Hotel
  • Responsible to maintain the swimming pool crystal clear and introduce correct dosage of Chemicals
  • Ensures that the plant room, workshop and related areas are kept in a clean condition
  • Participates in Hotel Energy Conservation Programs
  • Supports and initiates programs for the improvement in procedures on the Environment and reduction of the Energy and utility cost to control global warming
  • Responsible for ensuring that the supplied uniform is clean and in good repair. Unless it is an emergency ensure a clean and tidy appearance before entering a Guest area and if necessary, change into a clean uniform
  • Responsible for assisting other personnel in emergencies and for carrying out other engineering duties as may be required by the Assistant Chief Engineer and according to the needs of the Department
  • Perform all tasks as directed by the Manager in pursuit of the achievement of business goals
22

Laundry Supervisor Resume Examples & Samples

  • Inspect linens and terry for damage
  • Preferably College Graduate
  • 3 Years working experience in a related field in a 5-star hotel is required
23

Assistant Laundry Supervisor Resume Examples & Samples

  • Good communication and customer relations skills
  • Able to perform duty on weekends and public holidays
  • Prior supervisory experience in the hotel industry will be an advantage
24

Laundry Supervisor Resume Examples & Samples

  • Monitor and maintain cleanliness, sanitation and organization of assigned work areas
  • Use cleaning chemicals according to OSHA regulations and hotel requirements
  • Adhere to all Health Department, sanitation and safety regulations
  • Operate all laundry machines and add designated chemicals in accordance with specified amounts, times and temperatures for the particular articles to be washed
  • Ability to communicate effectively in English both verbal and non-verbal
  • Ability to count
  • Ability to prioritize and organize
  • Ability to be a clear thinker, remaining calm and resolving problems using good judgment
  • Ability to work cohesively with co-workers as part of a team
  • Ability to maintain confidentiality of guest information and pertinent hotel data
25

Laundry Supervisor Resume Examples & Samples

  • Assists the Housekeeping Manager with daily duties
  • Assures that all employees (housekeepers, housemen, linen attendants, and general resort workers) report to duty punctually, well-groomed, and in proper attire and is responsible to the conduct and behavior of said staff
  • Assists in the development and implementation of schedules, duties, apparel, appearance, and conduct of all housekeeping staff
  • Assists in the training of all ARAMARK, NPS, and OSHA policies and procedures pertaining to employment, safety, and sanitation
  • Assures the establishment of effective and responsible guest relations and administers lost and found policy and procedure to ensure that all items are turned in daily and logged
  • Perform all other duties as assigned by the housekeeping supervisors and/or manager on duty
26

Laundry Supervisor Resume Examples & Samples

  • Supervise the daily activities of the laundry staff. Ensure all staff is properly trained and have the tools and equipment needed to effectively carry out their respective job duties. Monitor performance, conduct retraining as needed, and make recommendations for disciplinary and other human resources-related actions. Alert management of potentially serious issues
  • Routinely perform daily laundry and/or dry cleaning duties; receive soiled linens by bag, cart or chute from the floors, sort all articles by kind, color and degree of soil, inspect all laundry and linens and record all damaged or stained items, operate washers and dryers according to recommended capacity and other manufacturers’ guidelines, fold clean linens and store as appropriate, operate linen feeder, sheet folder, towel folder and table linen ironer machines
  • Inspect the work of Attendants to ensure that appropriate chemicals are being used and that laundry areas are clean and in compliance with applicable regulations. Ensure that equipment is prepared and operational for the following day’s work
27

Laundry Supervisor Resume Examples & Samples

  • Element 1: Supervisory Responsibility and Scope of Work
  • Element 2: Skills and Knowledge
  • Element 3: Physical Requirements
  • If you are a current VA employee you must submit a copy of your most recent signed Notification of Personnel Action (SF50) showing your CURRENT position, title, series, grade and eligibility. Applicants who fail to submit this form will be rated INELIGIBLE (SF-50 must be in PDF format; text format will not be accepted). Note: Your SF-50 should reflect the grade and step information equivalent to, greater than, or lower than the grade of the position you are applying to. This may not always be your most recent SF-50. You may need to submit more than one SF-50
  • To receive consideration as a Veteran you must provide legible copies of your DD-214, member 4 copy or another copy that shows all dates of service as well as character of service (honorable, general, etc.) or a statement of service signed by the commander or you will be deemed INELIGIBLE. Note: More than one DD-214 may be needed to show all dates of service. Additionally, disabled veterans and others eligible for 10-point preference (suchas widows or mothers of eligible Veterans) must also submit an SF-15 “Application for 10-point Veteran's Preference”, along with the required documentation as listed on the form
  • Occupational Questionnaire
28

Laundry Supervisor Resume Examples & Samples

  • Supervises the pick-up, sorting or clothing and distribution of laundry to detainees
  • Supervises detainees in a closed environment, which includes the initial training of the detainee workers prior to actual work performed. Maintains a running count of detainees in the laundry area to maintain department security. Maintains a safe working environment and continually train inmates in safety awareness
  • Completes maintenance inspections, end-of-shift reports, weekly inventories, cost per-load documentations and other required reports
  • Performs required inspections of industrial washers and dryers
  • Routinely inspects clothing, laundry bags, towels and linen for repair and/or disposal
  • Orders supplies based upon approved facility lists. Plans for purchasing supplies from the development of an organized purchasing system
  • Maintains an inventory system that accurately determines quantity on hand, purchased, and sold
  • Provides staff with an up-to-date list of items stocked in the warehouse. Receives and properly stores all supplies and ensures appropriate housekeeping standards are met
  • Assists in conducting periodic inventories. Distributes supplies when required
29

Laundry Supervisor Resume Examples & Samples

  • Must be able to understand and communicate oral/written instructions in English. Ability to plan, organize, supervise, inspect and evaluate work of subordinates
  • Working knowledge of the operation and care of all the laundry equipment and the ability to maintain a productive working relationship with other department supervisors and coordinate laundry services to assure that care and service can be performed without interruptions
  • With at least 2 years of experience on same position
30

Laundry Supervisor Resume Examples & Samples

  • Turns on/checks for on status of the ironer and makes sure it is in good operating condition (wax, etc.)
  • Checks all washing machines and dryers to ensure they are in good working condition
  • Sets priorities for the day for Laundry staff
  • Assign all Laundry associates to their stations when they check-in
  • Keeps count and records of all items processed
  • Personally supervises the spotting and washing of all stained linens/terry
  • Recommends linen to be converted to rags when necessary
  • Knowledge of hotel, facilities and events
  • Oversees the delivery of linens to Food & Beverage and guestroom floors
  • Responsible for the correct folding of all items. Sets priorities for the linen runners in loading and delivery to floors
  • Inspects all linen before it leaves the Laundry
  • Responsible for Laundry associate morale, absenteeism and daily production
  • Responsible for proper station rotation during the day
  • Responsible for communication with Housekeeping Assistant, Room Service Manager, Restaurant Manager, Banquet Manager for all daily specials and weekly/monthly requirements
  • Be able to push carts up to 100lb. filled with linen
  • Able to use all machinery in the Laundry
  • Must be flexible with schedules including weekends and holidays
31

Laundry Supervisor Resume Examples & Samples

  • Lead, train and supervise Laundry and/or Uniform associates to ensure a constant supply of clean linens and/or uniforms for the hotel
  • Oversee the ordering and distribution of associate uniforms (if applicable)
  • Work with members to teach how to run linen machines
  • Keeping a new position moving with new team members
32

Laundry Supervisor Resume Examples & Samples

  • Training and supervising staff to ensure delivery of superior product to floors
  • Work assignments and daily audit of equipment
  • Prioritize work load and assignments to meet deadlines for delivery of Rooms and F&B linens
  • Tracks productivity
  • Manages and inspects inventory for cleanliness, counts, etc
  • Interviews; coaching and counseling of associates
  • Must have working knowledge of laundry equipment and inventory control
  • Must have knowledge of industrial laundry chemicals and their uses
  • Preferred two years of previous experience in laundry
  • Bilingual in Spanish/English preferred
33

Laundry Supervisor Resume Examples & Samples

  • Minimum one year hotel operations experience, preferably in housekeeping or laundry, or minimum six months hotel supervisor experience, in any discipline
  • Prior experience managing service recovery and associate relations matters required
  • Candidate must have proven leadership skills and must be able to train, develop, and motivate staff
  • Ability to teach employees importance of, and how to interact with internal guests and courteously solve internal requests
  • Able to set priorities for the laundry team and provide feedback to others that enhances performance
  • Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone
  • Solid understanding of housekeeping and laundry supplies and pars preferred
  • Ability to multi-task and work well under pressure in a fast paced environment
  • Ability to train a staff to produce high volumes of work while maintaining quality per Omni standards
  • Must be proficient with computers
  • Ability to frequently bend, squat and reach overhead
  • Ability to operate all commercial laundry equipment
  • Ability to lift up to 20 pounds intermittently, and occasionally 50 pounds
  • Ability to push and pull laundry supply carts and other objects weighing up to 75 lbs
  • Stand or walk for an extended period of time or for an entire shift
  • Must be able to work a flexible schedule including nights, weekends and holidays
34

Laundry Supervisor Resume Examples & Samples

  • Understands, follows, and enforces all Aramark/location policies and procedures
  • Ensures that emergency procedures are understood so that in the event of an emergency the procedures are executed with accuracy and in a timely fashion
  • Ensures that all safety procedures are understood and followed to maintain a safe working environment
  • Ensures that location priorities are met in an accurate and timely fashion. Consistently evaluates and provide feedback to the appropriate department
  • Reviews present and future business and communicates all information and changes to all personnel departmentally and interdepartmentally
  • Understands all pertinent aspects of Fidelio/ Micros systems
  • Ensures the proper delivery and retrieval of guest requests such as extra pillows, blankets, and refrigerators
  • Represents Aramark and the location in such a manner as to enhance their reputation
  • Attends all mandatory training and meetings
  • Consistently strives to improve the communication process and always follows up with Housekeeping Director
  • Ensures proper key control at all times
  • Thoroughly completes other projects as assigned
  • Process maintenance work tickets and follows up to ensure the work requested has been completed in a timely fashion
  • Conducts frequent tours of the location to ensure that continuous quality improvements are being achieved. Documents findings of the tours and ensure that the information is passed onto the appropriate personnel
  • Conducts department line-ups to ensure that pertinent information is being communicated on a daily basis
  • Ensures that all employees are well groomed, in proper uniform, and have a name tag
  • Ensures that Material Safety Data Sheets are updated and are kept in prominent locations in Housekeeping and Laundry. Ensures that OSHA standards are met on a daily basis
  • Maintains a high level of morale and cooperation
  • Communicates all appropriate information to managers’ and employees and always maintain an open door policy for employees and managers’ to comment and give feedback
  • Uses good judgment, common sense, and fairness in decisions with all employees
  • Leads all employees in such a manner as to obtain the best service at all times, at maximum work efficiency and at the highest level of quality
  • Gives guidance to employees in their personal and professional development so they are prepared for opportunities to advance themselves
  • Maintains constant inspections of areas and gives pointers to employees on how to achieve the best results
  • Requires a positive attitude, strong work ethic, and a willingness to do what it takes to achieve the required results
  • Minimum two full years of supervisory experience in a related field
  • Must be able to read, write, and clearly speak English
  • Must be able to demonstrate good communication and organizational skills
  • Computer knowledge is a plus
35

Laundry Supervisor Resume Examples & Samples

  • The position is primarily second shift
  • Assists the Associate Linen Manager with daily duties
  • Assures that all employees (linen technicians) report to duty punctually, well-groomed, and in proper attire and is responsible to the conduct and behavior of said staff
  • Assists in the development and implementation of schedules, duties, apparel, appearance, and conduct of all linen staff
  • Assures the establishment of effective and responsible patient/associate relations and administers lost and found policy and procedure to ensure that all items are turned in daily and logged
  • Report all maintenance problems relating to equipment, linen closets, and linen department
  • Perform all other duties as assigned by the Linen Associate Manager and/or manager on duty
36

Laundry Supervisor Resume Examples & Samples

  • At least 1 year of housekeeping required
  • At least 1 year of supervisory experience preferred
  • High School degree required
  • Hotel experience required
  • Fluent in a foreign language preferred
  • Must be able to physically perform all tasks assigned
  • Must be able to understand, follow, and give instructions
  • Must be available to work weekends, holidays, evenings, and irregular shifts
  • Ability to follow-through and work with minimal supervision
  • Ability to physically perform all assigned tasks
  • Ability to maintain and uphold all company and hotel standards
  • Ability to communicate, organize, instruct, guide, and coach team members with good judgement
  • Ability to professionally represent Holiday Inn World’s Fair Park while presenting a warm, professional, and refined demeanor with guests and fellow team members
  • Ability to maintain knowledge of all hotel features, information, and events
  • Ability to ensure the security and confidentially of all guest information and internal hotel practices
  • Ensure the use of correct cleaning chemicals for designated surfaces, in accordance with OSHA regulations, hotel requirements, and product recommendations. Ensure all team members are properly trained in regards to OSHA and Safety regulations, laws, and requirements
  • Ensure all biohazardous material is being properly handled and labeled
  • Assign communication devices. Maintain an organized log of all assigned materials. Ensure security of all assigned communication devices
  • Train and monitor the performance of all Housekeeping laundry attendant team members. Ensure all team members are properly trained before allowing them to work on their own
  • Retrain team members as necessary
  • Assist Director of Housekeeping with scheduling as requested/needed
  • Must be knowledgeable in every aspect of the requirements of Laundry Supervisor job and the other positions in the Housekeeping department
  • Handle disciplinary action, coaching, and counseling with the Director of Housekeeping. Always exercise good judgement, following Human Resources guidelines
  • Maintain a positive work environment within the Housekeeping department with an emphasis on teamwork and respect
  • Monitor Inventory of cleaning supplies, terry, and linen. Report low stocks to Director of Housekeeping immediately
  • Inspect all hallways, elevators, public areas, closets, and laundry room. Ensure all areas are cleaned in accordance with the standards of Holiday Inn World’s Fair Park
  • Ensure all linen and terry are in accordance with the standards of Holiday Inn World’s Fair Park
  • Ensure all areas of Holiday Inn World’s Fair Park are dust-free
  • Ensure all areas are vacuumed and/or mopped
  • Ensure all signage, furniture, light fixtures, and doors/door tracks are clean and polished
  • Ensure spots, smears, grease, and smudges are properly removed from public areas, windows, ledges, frames, and glass
  • Report any and all damages or maintenance issues immediately to Engineering
  • Communicate efficiently and effectively with all other team members, including Management and Ownership. Emails must be checked and responded to on a daily basis
  • Report any and all suspicious activity or items to the Director of Housekeeping or Hotel Manager immediately
  • Ensure the performance of all team members of the Housekeeping laundry department. Prepare work performance reports on a regular basis with the Director of Housekeeping
  • Resourcefully, creatively, efficiently, and politely handle any and all guest complaints
  • Ensure all guest complaints are reported to the appropriate Managers and/or Supervisors in order to avoid missed guest opportunities
  • Ensure all lost and found items are handled appropriately in accordance with the standards of Holiday Inn World’s Fair Park