IT Quality Assurance Analyst Resume Samples

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MP
M Price
Michael
Price
88906 Orn Skyway
Los Angeles
CA
+1 (555) 562 4810
88906 Orn Skyway
Los Angeles
CA
Phone
p +1 (555) 562 4810
Experience Experience
Chicago, IL
IT Quality Assurance Analyst
Chicago, IL
Torp and Sons
Chicago, IL
IT Quality Assurance Analyst
  • Make recommendations for improvement of applications to Project Managers, programmers and software developers or engineers
  • Identifies and tracks system defects, Performs root cause analysis of the defects and works with the development team to resolve them
  • Works with Development & IT Infrastructure team to debug performance problems
  • Assist the QAAII in defining and developing load test scripts using the corporate load testing tool as new functionality is developed
  • Work with project managers, stakeholders and IT management to estimate test cycles and delivery schedules
  • Participate in project planning activities along with ensuring full compliance with established standards and procedures for software development and testing
  • Recommend program improvements or corrections to developers
Detroit, MI
IT Quality Assurance Analyst Lead
Detroit, MI
Murray, Cruickshank and Nitzsche
Detroit, MI
IT Quality Assurance Analyst Lead
  • Makes recommendations on testing approaches including what to test or exclude, who should test and how the test should be performed
  • Develops standards for production applications. Leads improvements in overall quality results through the use of statistical measurements and tools
  • Develops and documents testing strategies and methodologies within the department and/or operating group and ensures they are applied
  • Develops metrics intended for the entire operating group and often can be used in other areas
  • Provides coaching and feedback to other Quality Assurance Analysts
  • Influences process changes through statistical analysis and recommendations to management and customers
  • Responsible for identification and implementation of process improvements that span department and/or operating group
present
Los Angeles, CA
Senior Lead IT Quality Assurance Analyst
Los Angeles, CA
Metz-Rice
present
Los Angeles, CA
Senior Lead IT Quality Assurance Analyst
present
  • Provide accurate report of test progress to the management team and follow up with development team on defects. Lead effective root cause analysis discussions
  • Work with members of Business Analysis, Application Development, and Project Management to assure timely completion of testing plans
  • Pro-actively follow up with QA management on issues and escalations and provide suggestions for possible resolutions
  • Quickly learn and understand front-end and back-end applications to ensure quality testing is executed
  • Execute test scripts accurately and efficiently
  • Create necessary test data prior to test execution
  • Write detailed test scripts
Education Education
Bachelor’s Degree in Computer Science
Bachelor’s Degree in Computer Science
Johnson & Wales University
Bachelor’s Degree in Computer Science
Skills Skills
  • Basic knowledge of computer development software, such as Microsoft Visual Basic, Linux, JavaScript, etc
  • Work directly with functional teams to provide guidance and coaching on the Quality process and deliverable quality standards
  • 8)Excellent oral and written communication skills with a high attention to detail
  • Basic knowledge of Software Development Lifecycle principles
  • Experience with IRESS is highly desirable
  • Basic knowledge of the practical application of engineering science and technology
  • Basic knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming
  • Basic ability to work independently and manage one?s time
  • Ability to share knowledge and provide subject matter expertise within area of responsibility
  • Working knowledge of a typical Software Development Lifecycle and the appropriate milestones as it relates to quality assurance
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15 IT Quality Assurance Analyst resume templates

1

IT Quality Assurance Analyst Resume Examples & Samples

  • Participate in project planning activities along with ensuring full compliance with established standards and procedures for software development and testing
  • Applies automated and/or manual scripts and tests integrated hardware and software systems
  • Plans and schedules quality assurance tests for all H/W and S/W systems projects assigned
  • Analyzes and reports results; advises about and recommends changes
  • Works with Development & IT Infrastructure team to debug performance problems
  • Works with team to define & develop QA methodology & standard practices
  • Stays aware of software/hardware developments in the field of QA and communicates them to management and colleagues
  • Maintains ongoing communication with Service Desk, end-users, business analysts, development team on IT systems and issues
  • Mentors other team members
2

IT Quality Assurance Analyst Resume Examples & Samples

  • Performing specialized and general testing across a number of trading platforms
  • Document systems and procedures as required
  • Adhering to test disciplines and methodology
  • Continuous improvement of the testing processes and scripts
  • Ensuring effective use of test tools
  • Automating execution of test scripts
  • Logging problems encountered with the correct level of detail; following through to resolution
  • Work closely with first line production support on replicating production issues in test environment
  • For vendor related apps, communication with the vendor of defects ensuring the defect is understood, owning through to resolution from the vendor
  • In depth analysis of defects so as to pin points the reason for failure
  • Providing training to business system users
  • Communicate with the development teams and project managers on all issues & defects, and provide updates as required
  • Experience with IRESS is highly desirable
  • Experience in UNIX, Sybase and SQL
  • Experience using QC and JIRA
  • Extensive experience in a similar role, preferably within a related industry
  • Excellent communication skills - both verbal and written
  • Understanding of the Finance industry, specifically equities markets
  • Sound ability to create test cases
  • Strong time management
  • Testing Automation experience is desirable
  • Tertiary qualification in a Technology, business or Finance related degree is desirable
3

IT Quality Assurance Analyst Resume Examples & Samples

  • Understand, document, and implement Quality Assurance Testing procedures
  • Create and execute Quality Assurance test plans, traceability matrices, test scripts, scenarios, and acceptance procedures
  • Gather testing requirements, plan and schedule tests, and analyze results
  • Log reported problems, track defects and their resolution
  • Utilize testing automation whenever available for regression testing
  • Escalate issues as needed to IT Quality Assurance Manager
  • Facilitate “Lessons Learned” session at close of each project. Follow through on action items to ensure “Best Practices” are incorporated into QA Processes and Procedures and/or IT Project Life Cycle
  • Work with the Business and IT as an application functionality subject matter expert
  • Perform other duties and/or special projects as assigned
  • Bachelor’s degree and minimum 6 years of IT experience
  • Minimum 4 years experience in writing test plans and test scripts
  • Solid understanding of the software development and software quality lifecycles
  • Experience with all cycles of testing (i.e. requirements, manual, functional, automation)
  • Analysis / Organization / Execution - Review business requirements, analyze testing requirements, create detailed test plans, execute the test plans efficiently
  • Testing Experience – Experience in Mainframe and Web based applications, Workstation testing and Web to Mainframe interface testing
  • Hands on Mainframe experience
  • Technical proficiency with MS Office applications
  • Quick Learner / strong retention
  • Motivated team player who is able to work independently on multiple concurrent assignments
  • Excellent interpersonal and written & verbal communication skills
  • Strong understanding of Revolving and Closed End Credit business concepts
4

IT Quality Assurance Analyst Resume Examples & Samples

  • 1)Maintain project QA staff plans and estimates for assigned projects
  • 2)Review requirements and design documents for compliance to standards
  • 3)Create test plans and works diligently to ensure projects are ready for QA entry
  • 4)Write and execute test cases based upon requirements and design specifications
  • 5)Record test results and report defects using team processes and standards
  • 6)Ensure all builds are properly validated
  • 7)Report project issues and risks to the project team as they arise
  • 8)Work with the project team to mitigate/resolve issues that impede progress
  • 9)Assist in the recreation and retesting of defects
  • 10)Effectively communicate issues, concerns, progress, etc. to all audiences
  • 11)Support project activities post QA through to turnover to production support
  • 2)2+ years experience in the software quality assurance industry
  • 3)1+ years experience working with external clients on a regular basis
  • 4)Familiarity with online banking and other e-enabling financial services products/services preferred
  • 5)Solid understanding of basic software testing concepts such as Black Box, White Box, Regression, Negative and Boundary
  • 6)Proficiency with the Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and with various browsers
  • 7)Excellent time management, problem solving and organizational skills
  • 8)Excellent oral and written communication skills with a high attention to detail
  • 9)Ability to work well in a team environment, on multiple projects at once and with a strong focus on client timelines
  • 10)Understanding of multi-tiered architectures, networking and relational databases
  • 11)Effective presentation skills with experience speaking to large teams
  • 12)Ability to accurately gather, analyze and interpret data, identify and define problems, and make recommendations for resolution
5

IT Quality Assurance Analyst Resume Examples & Samples

  • 3+ years' experience in software testing including Test Case writing, Test Execution and Test reporting
  • 1+ year experience in the mobile banking or other equivalent field
  • Solid understanding of Testing Techniques and there application
  • Experience of one or more software testing lifecycles, in either agile or Waterfall environments
  • Achieved or working towards standard certification e.g. ISTQB
  • Some experience in Webservice Testing (Soap UI)
6

IT Quality Assurance Analyst Senior Resume Examples & Samples

  • 3+ years' experience in mobile banking or equivalent industry experience
  • 1+ year in mentoring and/or personal development
  • Solid experience across multiple software testing lifecycles
  • Able to mentor less experienced team members
  • Ability to take the lead on medium complexity projects
7

IT Quality Assurance Analyst Resume Examples & Samples

  • Solid knowledge of common testing techniques and their application in day-to-day activities
  • Prior experience of the software testing lifecycle in an agile environment
  • Solid defect tracking and defect management experience
  • A good understanding general IT test environments and what is required to set them up, including the data requirements for specific projects
  • Prior experience in effectively taking the lead QA role on small projects
  • Some experience in WebService Testing (Soap UI)
8

IT Quality Assurance Analyst Resume Examples & Samples

  • Manual Test Case Design - Design and write manual test cases based on functional specifications with the ability to creatively generate test scenarios that are not specifically included in the source documentation
  • Manual Test Execution - Experience executing manual test cases and perform ad-hoc testing when necessary to ensure functionality is performing as specified
  • Defect Reporting - Experience writing clear defect reports that communicate exactly how the defect is re-produced, what functional area the defect is associate with, the expected application behavior, and the actual application behavior
  • QA Process - Experience with the phases of QA and the actions needed to keep a project moving forward
  • Test Estimation - Estimate the time it will take to write test cases and execute testing based on specifications
  • Report Status - Ability to clearly communicate the status of a QA task or project
  • Functional Specification Analysis - Experience reviewing specifications and identifying areas of the specification that are missing, aren't clear, require additional flow diagrams or business logic
  • Maintain Test Cases - As defects are reported from the field the appropriate test cases need to be updated to cover the test scenario that would have prevented the defect
  • Test Automation - Experience with Coded-UI and Microsoft TFS and a big plus
  • SDLC - Software Development Lifecycle understanding. Experience with the Scrum methodology
  • Performs miscellaneous job-related duties as assigned
  • Fulfill individual employee responsibilities associated with ISO 27001 program, policies, and procedures
  • Minimum 1 year hands-on software development experience using Visual Studio and .NET framework
  • Hands-on experience and proficiency in at least one or many of: C#, XML, Java, HTML, JavaScript, CSS, and SQL Server
  • A minimum of a Bachelor's degree is required
  • Degree in Computer Science or in a related area or practical experience
9

IT Quality Assurance Analyst Resume Examples & Samples

  • Assists with estimation and planning activities
  • Designs, implements and tests new (moderately) complex software
  • Estimates and plans his/her and his/her team's activities
  • Analyzes deployment and issues reported by customer support
  • Provides constructive feedback to team members and management
  • Participates in functional specifications
  • Anticipates on software development problems and alerts lead
  • Read/comply with Information Security policy requirements
  • Reporting actual or suspected breaches in the confidentiality, integrity or availability of GS at Fiserv CR to the Information Security Officer
  • Ability to work in a team environment as well as individually
  • Bachelor degree required with an Information Systems emphasis preferred
10

IT Quality Assurance Analyst Resume Examples & Samples

  • 2) 2+ years experience in the software quality assurance industry
  • 3) 1+ years experience working with external clients on a regular basis
  • 4) Solid understanding of basic software testing concepts such as Black Box, White Box, Regression, and cross browsing
  • 5) Advanced English Level
11

IT Quality Assurance Analyst Senior Resume Examples & Samples

  • 6+ years experience in software testing
  • 3+ years experience in delivery of .NET Server side transaction systems
  • 1+ year in detailed mentoring
  • Advanced standards certification eg. ISTQB
12

IT Quality Assurance Analyst Resume Examples & Samples

  • Maintain project QA staff plans and estimates for assigned projects
  • Write and execute test cases based upon requirements and design specifications
  • Record test results and report defects using team processes and standards
  • Assist in the recreation and retesting of defects
  • Support project activities post QA through to turnover to production support
  • Bachelor's degree in Computer Science, Software Engineering, Information Technology or equivalent combination of education and experience
  • 2+ years experience in the software quality assurance industry
  • 1+ years experience working with external clients on a regular basis
  • Solid understanding of basic software testing concepts such as Black Box, White Box, Regression, Negative and Boundary
  • 5)Understanding of multi-tiered architectures, networking and relational databases
13

IT Quality Assurance Analyst Resume Examples & Samples

  • Writing and maintaining test cases and test procedures to attain quality of software programs with high degree of efficiency
  • Perform tests and observe behavior during test to evaluate performance with high attention to detail
  • Review business and/or functional requirements to gain high level of understanding regarding intended deliverables
  • Create, design, and maintain requirements matrices
  • Work with project managers, stakeholders and IT management to estimate test cycles and delivery schedules
  • Recommend program improvements or corrections to developers
  • Review, assess, and recommend testing tools including, but not limited to, load testing, user simulation, and defect tracking
  • Periodically review and assess existing program functions for quality and recommend changes as needed
  • Write basic SQL queries to better assess quality of data in impact to other systems
  • May train program users in program after deployment
  • Bachelor’s degree (or equivalent) and 5 years related experience or equivalent combination
  • Previous experience supporting auto finance companies strongly preferred
  • Technical skills: PL/SQL, MS Office
  • The candidate will have demonstrated the ability to
  • Work and communicate with a wide range of people – peers, vendors, management and others
  • Work effectively in a hosted and/or cloud-based architectural framework
  • Manage own time effectively given priorities from manager
14

IT Quality Assurance Analyst Resume Examples & Samples

  • In-depth knowledge of quality assurance methodology and software development life cycles, and the ability to use this expertise to drive test design, processes, and techniques
  • Demonstrated experience with and in-depth knowledge of a range of development methodologies, including waterfall, iterative, and agile
  • Demonstrated experience with and in-depth knowledge of different types of testing, including black-box or white-box testing and/or back end testing, automation, integration, and end-to-end testing
  • Knowledge of and experience with multi-tiered systems and web/application servers
  • Knowledge of and experience with systems lifecycle tools, such as test bug tracking, and test and/or requirements management tools
  • Effective oral, written, and analytical skills, and commitment to continuous testing improvement
  • Ability to establish personal credibility and rapport with team members, management, and client staff
  • Demonstrated leadership and project management skills
  • Degree in computer science or related field from an accredited institution preferred
  • Selenium (or other automation tools) experience preferred
  • Working knowledge of agile methodology (i.e. scrum) is a plus
  • Experience in planning, designing and developing automated test procedures is a plus
15

IT Quality Assurance Analyst Resume Examples & Samples

  • Establish knowledge and expertise in Quality processes and documentation standards
  • Review core deliverables including requirements, design documents, test cases, and test results
  • Provide clear, timely, and actionable feedback as a result of independent reviews
  • Work directly with functional teams to provide guidance and coaching on the Quality process and deliverable quality standards
  • Build knowledge in assigned functional/process area (e.g. Finance, HR, Sourcing)
  • Build strong knowledge of application software under test (e.g. SAP, Legacy applications)
  • Provide input toward continuous improvement of Quality processes and standards
  • Bachelor’s degree preferred. Associates degree or working towards bachelor’s degree acceptable. Education type is less important but ideally in the Computer Science, Information Systems, or Engineering fields. However, other degrees are fully acceptable, especially when combined with relevant professional experience as noted below
  • Proficient and fluent in English for all written and verbal communication
  • Preferred professional experience is in the IT field, with strongest preference for direct experience in Software Testing or IT Quality
  • Knowledge of core deliverables across the standard Software Delivery Life Cycle (SDLC) including requirements, functional design, test assets, and test results
  • Experience in Software Quality Assurance practices (e.g. Testing or QA Reviews)
  • Knowledge of structured Software Testing practices
  • Knowledge of Software Testing terminology (e.g. Black Box testing; White Box testing; Unit Test; Functional Test)
  • Experience with any of the process areas supported, and especially hands-on experience with SAP or other packaged software applications in these process areas (e.g. Customer Facing; Manufacturing; Warehouse operations; Finance)
  • Experience working in a validated software environment with Standard Operating Procedures
  • Must be proficient and fluent in English for all written and verbal communication
  • Ability to work collaboratively in a team
  • Ability to accept constructive feedback on deliverables and make adjustments
  • Familiar with using Microsoft Excel for reporting
16

IT Quality Assurance Analyst Lead Resume Examples & Samples

  • Develops and documents testing strategies and methodologies within the department and/or operating group and ensures they are applied
  • Communicates with internal and external contacts on large-scale, company projects. Partners with other IT leaders, refines testing strategies for the entire operating group
  • Analyzes the testing needs of a system, the risks posed by the possible defects in that new system, as well as evaluating the likelihood of such as defect
  • Identifies risks/potential problems to testing methodologies that introduce excessive risk to the delivery of a system or to the final product. Quantifies risk, identifies alternative solutions and provides a cost based risk analysis
  • Reviews test plans, test cases and test scripts to ensure consistency with strategic direction, goals and objectives
  • Provides coaching and feedback to other Quality Assurance Analysts
  • Makes recommendations on testing approaches including what to test or exclude, who should test and how the test should be performed
  • Identifies data needed to accurately and intuitively measure intangibles such as productivity and quality. Develops processes to collect data. Analyzes the data over time, group and project boundaries, and development methodologies
  • Responsible for identification and implementation of process improvements that span department and/or operating group
  • Develops metrics intended for the entire operating group and often can be used in other areas
  • Develops standards for production applications. Leads improvements in overall quality results through the use of statistical measurements and tools
  • Influences process changes through statistical analysis and recommendations to management and customers
  • Considers the strategic advantages of automated tool use when conducting analysis. Determines if system or process is a candidate for automation
  • Incorporates consideration of automated tools in system/process analysis
  • Identifies opportunities to use automated technologies within area of system responsibility
  • Proactively investigates new tools and processes, implements and makes them available for their department and/or operating group
  • Ability to organize and lead large, complex testing efforts. The total project size will be between 50K - 75K hours. The candidate will need to effectively allocate work and monitor progress
  • Ability to write a test approach/strategy
  • Must have experience leading an automation strategy for a project; including some hands-on experience with automation with FIT, WebDriver or MS Test as the preferred tools
  • Experience with Framework for Integrated Test (FIT) and WebDriver
  • Experience in issue resolution and status reporting
  • Experienced in using ALM to generate data for metrics & reports
  • Ability to conduct test risk analysis and risk based testing
  • Understanding of SQL Queries, Views, and Stored Procedures
  • Understanding of web services and APIs and the technologies that support them
  • Experience with basic testing types including: Component (Black Box), Security, Usability, Web Services, Mainframe, Database, and Desktop/Client
  • Understanding of different types of testing techniques beyond Positive, Negative, Boundary Value
  • Understanding of phases of testing (Unit, Integration, System, UAT)
  • Experience with packaged software implementations including integration with legacy systems
  • Mentoring other QA professionals
  • Strong written & verbal communication skills and ability to collaborate across large teams and senior leaders
  • Management of 3rd party vendors
  • Coaching, influencing, and negotiating skills
  • Minimum of 8 years experience in software quality assurance and testing of multiple applications with significant size, scope and complexity (i.e. Sales, Servicing, Finance, Billing Applications, etc.) is required
  • Strong technical aptitude and proven analytical skills required. Demonstrates the ability to understand technical requirements, concepts and procedures
  • Extensive knowledge and application of industry-standards, methodology, and terminology relating to software quality assurance, testing, and risk exposure
  • Extensive experience in complex troubleshooting and problem solving. Uses this experience to provide direction to others
  • Demonstrated leadership skills with the ability to coach, mentor, negotiate with and influence others
  • Excellent communication skills (verbal and written) within team environment, business contacts and management
  • Ability to work independently in a fast-paced environment with tight deadlines and changing priorities
17

IT Quality Assurance Analyst Resume Examples & Samples

  • Develop, document, and execute test plans to test new functionality for application releases
  • Develop, document and execute manual regression test plans to test existing functionality
  • Develop and execute automated regression tests using the corporate regression testing tool
  • Assist the QAAII in defining and developing load test scripts using the corporate load testing tool as new functionality is developed
  • Identify issues, enter them into the corporate defect tracking system and work the issue to resolution
  • Administer the testing tools and test PCs, as required
  • Administer and maintain regression test data, such as test user profiles and test case data
  • Administer non-production environments to support the test user profiles and the QA users
  • Provide and deliver reports, recommendations, or alternatives that address existing and potential trouble areas in IT systems and projects across the organization
  • Make recommendations for improvement of applications to Project Managers, programmers and software developers or engineers
  • Serve as the first point of contact for Level Two application support requests, triaging requests, working with resources to identify issue and testing changes made in support of issue resolution
  • Participate and contribute to requirement and design sessions
  • Create test plans and other test artifacts such as test strategy documents, use case documents, usage profiles and security models
  • Analyze documentation and technical specifications of any new application under deployment or consideration to determine its intended functionality
  • Three (3) years direct experience as a tester for major application integration and/or major application product release
  • Training and/or three (3) to five (5) years experience with industry leading testing tools
  • Extensive experience with web-based software applications
  • Experience with Java and BEA WebLogic server environments preferred
  • Direct hands-on experience with ad hoc query programs, automated testing tools and defect tracking/reporting tools
  • Excellent PC skills
  • Ability to prioritize and execute tasks in a high-pressure environment
  • Keen attention to detail
18

Lead IT Quality Assurance Analyst Resume Examples & Samples

  • Experience of designing and contributing to common Automation Framework delivery
  • Experience of delivering automated solutions for at least two of the following Tech Stacks (Mainframe, WEB, ETL, Client Server, JAVA, .Net, Python)
  • Experience of defining suitable Automation Test Tools
  • Experience of defining automaton scope and criteria
  • Experience of defining the test automaton processes
  • Experience of using common Test Tools such as UFT, Selenium etc
  • Strong interpersonal communication and leadership skills
  • Track record of problem solving in a complex environment
  • Strong team player able to respond under pressure to many demands
  • Adhering to aggressive timescales
  • Experience of managing an automaton team, day to day staff management and allocation of work
  • Demonstrate initiative, willingness and ability to react to changing priorities & work to tight deadlines
  • Enjoy steep learning curves
  • Varied IT experience with knowledge of understanding complex requirements and software development
19

IT Quality Assurance Analyst Resume Examples & Samples

  • Analyze business requirements and technical specifications for completeness, redundancy, ambiguity and testability
  • Determine high level estimate for testing effort
  • Create test plan and ensure all scenarios are covered for functional, integration, and regression testing
  • Create necessary test data prior to test execution
  • Execute test scripts accurately and efficiently
  • Capture and communicate the results of testing accurately and clearly
  • Provide accurate report of test progress to the management team and follow up with development team on defects
  • Work with members of Business Analysis, Application Development, and Project Management to assure timely completion of testing plans
20

IT Quality Assurance Analyst Resume Examples & Samples

  • Consults with application and infrastructure teams in resolution of problems
  • 2-5 years of experience
  • Ability to understand end user issues
  • Technical hands-on experience
  • Able to work independently and excel in a collaborative environment
  • Ability to trouble shoot
  • Demonstrated knowledge of applicable IT systems /applications
  • Ability to develop new systems and tools
  • Experience in documenting and maintaining up to date systems procedures
  • Experience in performing in a fast-paced, high growth, rapidly changing environment
  • Ability to identify and implement process improvements
21

Senior IT Quality Assurance Analyst Resume Examples & Samples

  • Manage assigned projects in designated area of responsibility by prioritizing tasks and adhering to deadlines to meet department objectives and individual performance metrics
  • Quickly learn and understand front-end and back-end applications to ensure quality testing is executed
  • Determine appropriate estimates for testing efforts with an appropriate confidence level
  • Create test plans and appropriate test schedules and ensure all scenarios are covered for functional, integration, and regression testing. Ability to identify entrance and exit criteria for test plans
  • Create/update traceability matrices to ensure test coverage
  • Capture and communicate the results of testing accurately and clearly. Lead defect triage meetings
  • Pro-actively follow up with QA management on issues and escalations and provide suggestions for possible resolutions
  • Contribute to a positive work environment fostering the values of initiative and accountability
  • Minimum 7+ year's relevant experience with formal testing methodology
  • Experience testing large application initiatives
  • Ability to scale testing efforts to meet aggressive timelines
  • Experience testing in a variety of settings and situations, including instances with no graphical user interface (GUI) (back-end processing, file processing, and/or interfaces between systems)
  • Experience in test case management, code coverage and defect analysis
  • Experience with risk-based testing approach
  • Ability to adhere to established Software Development Lifecycle methods
  • Ability to ensure all documentation is in order to facilitate audit requirements
  • Ability to share knowledge and provide subject matter expertise within area of responsibility
  • Strong interpersonal and communication (verbal, writing and listening)
22

IT Quality Assurance Analyst Resume Examples & Samples

  • Facilitate the QA function by providing line of business expertise on systems and processes, and business requirements
  • Provide input on all test plans and scripts for assigned area of responsibility and execute test cases
  • Quickly learn and understand front-end applications to ensure quality testing is executed
  • Support defect management with creation of defects, providing information to app dev on expected outcome and retesting when assigned. Participate in defect triage meetings
  • Ability to learn and understand and follow established QA procedures
  • Update and maintain traceability matrices to ensure test coverage
  • Provide accurate report of test progress to the management team and follow up with development team on defects. Participate in root cause analysis discussions for all defects
  • Minimum 3+ year's relevant experience
  • Basic knowledge of Software Development Lifecycle principles
  • Proven analytical planning and problem solving skills
  • Experience in a manual software testing role. May have worked in an operational area performing UAT or be a strong performer inquiring about system functionality
  • Previous experience in Insurance or Financial related industries. Knowledge of the Mortgage Industry, compliance and regulatory related requirements strongly preferred
  • Knowledge of programming languages (COBOL, JCL, SQL, XML)
  • Working knowledge of a typical Software Development Lifecycle and the appropriate milestones as it relates to quality assurance
  • Working knowledge of fundamental IT concepts, systems, platforms, tools and technologies, hardware, software and services
  • Working knowledge of spreadsheet, database and presentation software both independently and in an integrated fashion
  • Must be proficient in MS Office
  • Ability to communicate information in a clear, well-organized, and professional manner
  • Strong interpersonal and communication skills (verbal, written, listening)
  • Strong analytical skills with the ability to organize tasks and interact with development team
  • Ability to escalate issues appropriately
  • Strong time management skills and a high respect for timeliness and meeting commitments
23

IT Quality Assurance Analyst Principals IN Resume Examples & Samples

  • Solution Verification and Validation Testing technique
  • IT Release Management and Performance Engineering
  • Management Information System (MIS)
  • Software Development Life Cycle (SDLC)
  • Key Performance Indicators (KPIs)
  • Positions require a Master’s degree in Information Technology, Computer, Mechanical, or Quality Engineering, or related field and two years of experience as a Quality, IT Business, or Computer Systems Analyst, or related position
  • Alternatively, the employer will accept a Bachelor’s degree in Information Technology, Computer, Mechanical, or Quality Engineering, or related field and five years of experience as a Quality, IT Business, or Computer Systems Analyst, or related position
24

IT Quality Assurance Analyst Resume Examples & Samples

  • Analyze Business Requirements and User Stories and contribute to refinement of requirements
  • Contributes to requirements and scope management
  • Uses Requirements, User Stories and Design to independently prepare a test plan with test cases
  • Independently execute tests based on test plans to ensure software meets end-user requirements
  • Develop test estimates based on the test plan for self and other testers
  • Log defects in defect tracking system
  • Manage and meet deadlines created by test estimates
  • Review test plans as senior reviewer
  • Use change management to facilitate lifecycle transitions and manage work flow
  • Lead formal user acceptance testing
  • Develop test strategy for self and other testers
  • Lead test team and/or coordinate testing with third part test leads
  • Transfer knowledge of test area to Automation Test Engineers for test automation
  • Coordinate with Performance Test Engineers to ensure performance requirements
25

IT Quality Assurance Analyst Resume Examples & Samples

  • Interacts closely with business customers and technical peers in the system analysis process and develops requirements that facilitate testing
  • Defines and documents test plan and develops test cases for new or existing systems to projects with moderate to large scope
  • Participates in requirements reviews, design reviews, system analysis and coordinates testing reviews
  • Evaluates risks associated with testing approaches and makes recommendations for alternative testing approaches
  • Reviews test cases of other team members and provides coaching and feedback
  • Modifies test cases in accordance to changing requirements or design
  • Collects and compiles measurement information from multiple sources and generates metrics reports. Develops standards/process for work/project team. May develop process for collecting information
  • Executes test cases and the testing process through automated test tools or a manual process. May edit automated tests with changes/variable data
  • Identifies additional opportunities to use automated technologies within functional/system area
  • Performs advanced troubleshooting of software defects and/or automated scripts
  • May lead quality assurance responsibilities and associated functions for projects (requirements, risk assessment, estimating, test approach, reviews, overall organization and coordination of testing activities, implementation handoff, post elevate support, analyst support, usability, etc.)
  • Minimum 2 years of related work experience with software quality assurance and testing of applications with significant size, scope and complexity (i.e. Sales, Servicing, Finance, Billing Applications, etc.) is required
  • Solid technical aptitude and proven analytical skills required. Demonstrates the ability to understand technical requirements, concepts and procedures
  • Demonstrated application of industry-standards, methodology, and terminology relating to software quality assurance
  • Experience using software packages or tools for processing and/or extracting data
  • Demonstrated ability at advanced troubleshooting and problem solving issues and able to pay close attention to details
  • Strong communication skills (verbal and written) within team environment and external contacts
  • The ability to work independently in a fast-paced environment with tight deadlines and changing priorities
26

IT Quality Assurance Analyst Resume Examples & Samples

  • Perform manual and automated testing for small to large complex features with minimal direction
  • Develop and maintain regression, smoke, and feature specific test suites and plans
  • Participate in user story grooming and estimation meetings to help improve acceptance criteria and test case development
  • Generate QA test reports, analysis, defect resolution, and quality metrics
  • Analyze and interpret detailed user stories, acceptance criteria, design documents, and other business requirement artifacts to incorporate into team’s sprint plans
  • Ensure quality and completeness of the finished product by applying best practices to user acceptance testing and using product knowledge to influence test cases
  • Manage functional production issues for new features, from identification and prioritization through to resolution. Drives resolution on escalated issues
  • Communicate health and quality of product delivery throughout development lifecycle to different internal and external stakeholder groups
  • Continuously looks for process improvements within the product development lifecycle
  • Bachelor’s degree and/or strong related experience are desired
  • 3-5 years experience as a Software Quality Analyst is required
  • Experience testing large scale, customer-facing web applications is strongly preferred
  • Experience using QA Tools for the right level of quality assurance activities
  • Ability to manage multiple competing priorities simultaneously
  • Experience working in high intensity, fast paced environment
  • Knowledge of project management and software development methodologies – Agile and SCRUM methodology experience is highly preferred
  • Track record of successful leadership and decision-making capabilities
  • Software development experience in Java, JavaScript, and other web technologies is a plus
  • Exposure to Selenium Tools, Continuous Integration and Continuous Development is a plus
  • Exposure to Jenkins, GIT, Zephyr Test Suites is a plus
  • Knowledge and/or experience in automated software QA test methodology, tools, and standards are a plus
27

IT Quality Assurance Analyst Resume Examples & Samples

  • Responsible
  • Bachelor’s degree or the equivalent years of business experience is required
  • Minimum of 3 years formal system development experience and knowledge of Software Development Life Cycle (SDLC) is required
  • Excellent interpersonal, oral and written communication and project management skills are required
  • Proficiency with MS Excel, Word – required, MS Project and Powerpoint preferred
28

It-quality Assurance Analyst Resume Examples & Samples

  • Cross browser and mobile device testing for multiple web-based applications
  • Creating acceptance criteria that leads to testable features
  • Utilize the Agile Development Process
  • Effectively operate Jenkins, Bamboo, Confluence, JIRA, Selenium and multiple browsers and mobile devices
29

Senior IT Quality Assurance Analyst Resume Examples & Samples

  • Creates and executes various testing documentation (including plans, conditions and scripts) based on technical and user requirements
  • Superior organizational leadership skills
  • Ability to perform in a challenging but collaborative work environment with individuals from across the organization
  • Integrates multiple concepts across job functions with a goal of overall benefit to the organization
  • Ability to communicate, develop and leverage strategic business relationships across the organization and externally
  • Requires advanced technical and business knowledge
  • Contributes beyond job role and responsibilities
30

IT Quality Assurance Analyst Resume Examples & Samples

  • Prepares and Maintains Test Plans
  • Performs manual and automated testing
  • Work with other team members on development projects, ongoing maintenance and enhancements to International web applications
  • Ensures that system improvements are successfully implemented and monitored to increase efficiency
  • Organized approach to development and attention to detail
  • 1-2 years of software development/testing working experience
  • University Bachelor's degree in Systems Engineering, Computer Science, technical certifications , ISEB or similar
  • Experience of all phases of the testing lifecycle
  • Experience of delivering test plans, test scripts, test cases and data
  • Technical expertise / Team player willing to share knowledge
  • Strong organizational, interpersonal, work management, communications and analytical skills
  • Ability to facilitate effective team interaction, and to establish open, candid and trusting relationships within the team
31

IT Quality Assurance Analyst Resume Examples & Samples

  • Understanding of computer technology, methodology, and full life-cycle development
  • Business process knowledge of assigned area(s) and/or function(s)
  • Uses relevant information, tools, and/or protocols to assure that system components (HW, SW, services) comply with specifications or standards
  • Experience in software test planning activities, software testing, and testing methodologies
  • Ability to work overtime to meet project milestones
  • University degree in Information Technology or equivalent in experience
32

IT Quality Assurance Analyst Resume Examples & Samples

  • Performs execution of test cases, test scripts, captures test results, test metrics and reports them
  • Identifies and tracks system defects, Performs root cause analysis of the defects and works with the development team to resolve them
  • Verbal and written communication skills, problem solving skills, customer service and interpersonal skills
  • Basic ability to work independently and manage one?s time
  • Basic knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming
  • Basic knowledge of the practical application of engineering science and technology
  • Basic knowledge of computer development software, such as Microsoft Visual Basic, Linux, JavaScript, etc
  • 8-10 years of experience in the Information Services field, focusing on Quality Assurance activities and testing
  • QA experience in testing workflows and core system integrations associated with Know Your Account [KYA]/Know your customer [KYC]; preferably using Appian Application
  • Technical expertise and experience in preparing and conducting grey and white box testing
  • Ability to think on feet, present multiple solution options, and drive defect free products
  • Hands-on experience with SDLC methodologies and best practices including, deployment automation, code reviews, and test driven development
  • Application Lifecycle Management and QA Specific Tools
33

Senior Lead IT Quality Assurance Analyst Resume Examples & Samples

  • Define and identify testing scope, risks, assumptions used to design, build and prioritize test cases
  • Meet aggressive deadlines while also ensuring quality changes are released into production
  • Lead discussions on test planning. Work collaboratively to determine appropriate test strategy and the respective schedule
  • Write detailed test scripts
  • Provide accurate report of test progress to the management team and follow up with development team on defects. Lead effective root cause analysis discussions
  • Develop and maintain effective relationships with internal and external stakeholders to facilitate change and support business needs
  • Contribute to the improvement of testing model and related processes by conducting thorough analyses of QA operations and procedures and recommending strategies to improve cost, quality and timeliness
  • Bachelor's Degree or equivalent combination of education and work experience
  • Minimum 7 year's relevant experience with formal testing methodology
  • Experience designing and writing test plans, test schedules, detailed test cases, test scenarios and documentation of defects covering both front end and back end testing
  • Applied knowledge of quality assurance principles, methods, tools and technologies, including test plans, scenarios, strategies and related procedures
  • Ability to communicate clearly with all levels in the organization and across disciplines
  • Must be able to work in a dynamic environment and manage competing priorities
  • Previous experience as a business analyst or business systems analyst preferred
34

IT Quality Assurance Analyst Resume Examples & Samples

  • Create necessary test data prior to test execution. Ability to perform queries and table updates to create test data
  • Capture and communicate the results of testing accurately and clearly. Participate in defect triage meetings
  • Minimum 5 year's relevant experience with formal testing methodology
  • Ability to test in a variety of settings and situations, including instances with no graphical user interface (GUI) (back-end processing, file processing, and/or interfaces between systems)
  • Experience writing test plans, test schedules, detailed test cases, test scenarios and documentation of defects covering both front end and back end testing
  • Experience in a manual software testing role. Must have performed functional, data validation, error handling and complete regression test cases
  • Knowledge of programming languages preferred (COBOL, JCL, SQL, XML)