Instructional Technology Specialist Resume Samples
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Instructional Technology Specialist Resume Samples
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BH
B Hoppe
Baylee
Hoppe
55651 Elfrieda Road
Houston
TX
+1 (555) 386 8273
55651 Elfrieda Road
Houston
TX
Phone
p
+1 (555) 386 8273
Experience
Experience
present
Los Angeles, CA
Media & Instructional Technology Specialist
Los Angeles, CA
Bartoletti-Berge
present
Los Angeles, CA
Media & Instructional Technology Specialist
present
- Application Instructions Specific to this Position
- Actively collaborates with Academic Service Desk and Academic Technology support staff to ensure support tickets are completed on time and with a high level of customer service
- Assists in the operation, maintenance, and support of the Academic Technology media and computing facilities
- Actively collaborates with Academic Affairs, Berklee Online and other departments to ensure institutional instructional technology initiatives are supported
- Assists with building and generating media and learning assets that support faculty and their teaching including: creation of screencasts, video filming/editing, audio recording/editing, photography, HTML 5 and web programming, creation of motion graphics animation, post production (color grading, audio mastering, compression) and more
- Other duties as assigned
- Provides faculty with assistance and training in the use of instructional technologies to support educational objectives. Includes assistance and training with: LMS usage, general administrative technologies (email, Google apps, internal websites, etc.), music technology software and hardware, media and learning asset creation, and other instructional technology
Education
Education
Bachelor’s Degree in Technology
Bachelor’s Degree in Technology
Duke University
Bachelor’s Degree in Technology
Skills
Skills
- Excellent visual, oral, and written communication skills
- Ability to carefully follow direction and translate into desired results
- Ability to work independently and in a team environment, and remain composed under pressure to meet necessary deadlines
- The ability to quickly learn existing and emerging computer technologies
- Demonstrated capacity to develop & maintain effective working relationships with individuals & organizations reflecting a broad range of identities, perspectives & experiences
- Familiarity with using and supporting music technology hardware and software in educational use
- Intermediate Ability to work in a fast paced environment with changing priorities
- Intermediate Ability to multi-task
- Intermediate Ability to work as part of a team
- Intermediate Other Ability to read large amounts of technical materials and extract key ideas for use in written documentation
8 Instructional Technology Specialist resume templates
Read our complete resume writing guides
1
Instructional Technology Specialist Resume Examples & Samples
- Assists department staff with daily operational tasks including: support ticket work, communicating ticket and project progress to faculty, scheduling group and 1-on-1 training sessions, coordinating with student employees to complete daily work, assisting with departmental and division-wide projects, and general support and maintenance of departmental systems
- Actively collaborates with Academic Service Desk and Academic Technology support staff to ensure support tickets are completed on time and with a high level of customer service
- Assists in the operation, maintenance, and support of the Academic Technology media and computing facilities
- Assists with department events and workshops as needed including faculty New Hire Orientation
- Actively collaborates with Academic Affairs, Berklee Online and other departments to ensure institutional instructional technology initiatives are supported
- Assists with building and generating media and learning assets that support faculty and their teaching including: creation of screencasts, video filming/editing, audio recording/editing, photography, HTML 5 and web programming, creation of motion graphics animation, post production (color grading, audio mastering, compression) and more
- Provides faculty with assistance and training in the use of instructional technologies to support educational objectives. Includes assistance and training with: LMS usage, general administrative technologies (email, Google apps, internal websites, etc.), music technology software and hardware, media and learning asset creation, and other instructional technology
- Must be extremely reliable, good interpersonal skills, punctual, detail oriented and well-organized. Ability to communicate effectively with faculty and staff from diverse professional and academic disciplines with varying degrees of technological competence
- Excellent visual, oral, and written communication skills
- Ability to carefully follow direction and translate into desired results
- Ability to work independently and in a team environment, and remain composed under pressure to meet necessary deadlines
- The ability to quickly learn existing and emerging computer technologies
- Demonstrated capacity to develop & maintain effective working relationships with individuals & organizations reflecting a broad range of identities, perspectives & experiences
- BA preferred, 1 year experience in an Academic Technology or Instructional Technology department
- Some service desk experience, faculty support experience preferred
- Familiarity with using and supporting Learning Management Systems, preferably Moodle
- Familiarity with using and supporting music technology hardware and software in educational use
- A general understanding of instructional technologies. Music software and hardware knowledge strongly preferred
- Formal study of music is strongly preferred
- Basic instructional technology training skills or demonstrated training experience. Previous instructional technology support and training experience preferred
- A basic understanding of information delivery and learning styles. Knowledge of instructional design principles, online course development standards, and procedures a plus
- Some familiarity with concepts related to technical production of media and learning assets, including but not limited to: Video/ audio compression techniques, audio/video codecs and containers, lighting for photography/video production, color grading/correction, Universal Design, audio recording, and audio editing/mastering techniques
- Basic knowledge of and proficiency with various software products used in building media and learning assets, including but not limited to: Screenflow, Final Cut Pro, Motion, Photoshop, Illustrator, Hype, Dreamweaver, digital audio workstations (including Logic Pro and Pro Tools), Compressor, QuickTime, Acrobat Pro, Lightroom, and more
- Basic knowledge of music specific instructional technologies including: music notation software (Finale, Sibelius, Note Flight), digital audio workstations (Pro Tools, Logic, Digital Performer, Reason), audio hardware and interfaces, USB MIDI keyboards, and others
2
Instructional Technology Specialist Resume Examples & Samples
- Identifies appropriate hardware and peripherals; and bringing faculty with common interests together to brainstorm innovative solutions to instructional problems
- Plans, develops and facilitates training in the use of technologies for instruction
- Works with faculty and administrators in the process of short and long term strategic planning for the integration of instructional technology
- Researches and reviews data to remain current on strategies and trends in learning technology
- Provides instructional and program design expertise for the development and support of online courses and specialized educational programs
- Creates online courses and works closely with faculty to implement components to increase the level of usability and prescriptive learning in courses and degree programs offered on eCollege/Pearson Learning Studio, Canvas, Moodle, Sakai, Blackboard and other Rutgers learning management systems
- Assists faculty and staff members in learning new technologies and learning management systems
- Responsible for working with faculty in the design of online coursework/programs and instructional practices, conducting research on emerging technologies for use in an academic setting, and developing learning resources and re-visioning courses and course segments for electronic delivery methods
- Identifies, applies and integrates the appropriate blend of pedagogy and technology into course curriculum
- Guides the selection and development of instructional strategies for online and hybrid environments; recommends appropriate learning tools to achieve course objectives based on current instructional design theories and/or educational best practices. Has an in-depth theoretical understanding of learning theories, instructional theories and their applications in higher education
- Coordinates instructional design projects and the Office of Instructional Design’s development of instructional strategies, course materials, assessment techniques, appropriate integration of instructional technologies and best practices
- Researches and makes recommendations on educational best practices, instructional resources, instructional technologies and multimedia hardware/software to support teaching and learning
- Facilitates course development sessions, documents findings, and writes reports
- Designs and supervises production of learning objects in a variety of formats including print, graphics, audio, video and animation technologies to support online coursework and programs
- Analyzes and conducts assessments of curricular projects, technologies, and practices for quality improvement in teaching and learning
- Maintains knowledge of new and emerging technologies and curricular practices; tests the technologies and applications and analyzes the feasibility of their adoption
- Keeps abreast of the current literature on learning theory and learning practices in higher education
- Consults with faculty on instructional design and learning objectives
- Coordinates course development from inception to completion
- Provides ongoing feedback and assistance to faculty and instructors for further enhancements of online and hybrid courses
- Responsible for working with faculty and staff to improve online and hybrid instruction and learning through use of online instructional technologies. Works collaboratively with faculty to develop appropriately unified course format and packaging to provide students with seamless and user-friendly online learning
- Works with faculty to develop and enhance new online offerings (graduate and undergraduate) while acting as liaison and resource for academic units
- Works closely with faculty and academic administrators on events associated with online technology, learning assessment and implementation assistance, and with online educational communities to share resources
- Networks with other online community leaders, and communicates with online faculty regarding issues and events concerning online and hybrid programs
- Responsible for the coordination of course-level quality assurance assessments
- Troubleshoots technical course design issues with faculty
3
Instructional Technology Specialist Resume Examples & Samples
- Configures and oversees McKesson IRR testing, enrollments and reporting. Coordinates clinical testing with training team and business proctors
- Completes Quality Assurance review of design materials to ensure accuracy of training materials and completes technical review
- Configures and maintains department Sharepoint site to support learning resources, curriculum pages and content libraries
- Maintains Operations Training Call Library in the LMS Knowledge Bank
- Resolves issues received from CRT and LMS tickets within the eLD ticketing system
- Provide LMS support and assists with migration and deployment of new content to LMS
- Documents operational processes and procedures to support web based reference library
- Maintains and refreshes training environments as needed
- Perform reporting tasks and distributes scheduled reports
- Required A Bachelor's Degree in Education, IT or related field
- Required Other or 2 years of equivalent work experience
- Required 3+ years of experience in Overseeing training environments and managing system updates/technical changes
- Required Other Experience in SharePoint in managing data and online learning resources
- Required Other Experience in using learning management system and quality assurance review and testing of eLearning modules
- Preferred Other Experience with government programs, Medicare and Medicaid
- Preferred Other Experience in the following areas/competencies: o Claims / Member Services / Provider Services/Health Services / Call Center / Sales / Provider Relations o HMO, managed healthcare or Insurance professional o eLearning training / Computer based learning professional o Ability to train staff in the effective use of the system
- Intermediate Ability to work in a fast paced environment with changing priorities
- Intermediate Ability to multi-task
- Intermediate Other Ability to read large amounts of technical materials and extract key ideas for use in written documentation
- Intermediate Other Proficient in writing professional manuals, self-study books and operational processes/procedures
- Intermediate Other Ability to clearly communicate ideas verbally in English to audiences of various education levels / cultural backgrounds
- Intermediate Other Proficient in English language; reading/written/grammar
- Intermediate Other Excels in deadline-driven environment
- Required Intermediate Microsoft Access
- Required Intermediate Microsoft Outlook
- Required Intermediate SharePoint Exposure to SharePoint and Learning Management Systems
- Required Intermediate Learning Management Software (LMS)
4
Media & Instructional Technology Specialist Resume Examples & Samples
- Bachelor's degree in Instructional Technology, Computer Technology, Multimedia, Education, or related field
- One year experience with multimedia systems, instructional technology, and information technology to fulfill a variety of instructional needs
- Experience with video conferencing technologies
- Experience with Blackboard or other electronic course management systems
- Knowledge of and ability to support classroom multimedia technology systems including video projection systems, wireless microphone systems, video conferencing systems, and Blackboard or other electronic course management systems
- Ability to effectively train faculty, staff, and students in best practices for use of technology to support instruction
- In lieu of degree, consideration will be given to an equivalent combination of related education and required work experience
- Excellent customer service support skills in an educational environment
- Demonstrated working knowledge of Microsoft Office products including PowerPoint, Word, Excel, Outlook, and OneNote
- Ability to learn new technologies quickly and provide support for them
- Ability to work effectively in an environment with frequent interruptions
- Ability to research and identify solutions to address instructional technology needs of faculty and staff
- Ability to lift and carry 25-50 pounds frequently and 60 pounds occasionally
5
Instructional Technology Specialist Resume Examples & Samples
- Consult with and train Taubman College faculty and students on development and support of technology-enabled learning objects and activities specific to architecture and urban planning. Create and implement strong pedagogy-based solutions
- Master's degree plus 2-5 years professional experience in a higher education multimedia/instructional technology environment, or equivalent professional experience
- Familiarity with applications used in an architecture and planning environment, including Adobe Creative Cloud (Acrobat, Photoshop, Illustrator, InDesign…), Rhino and Grasshopper, Autodesk Revit, and ArcGIS
6
Instructional Technology Specialist Resume Examples & Samples
- Provide instruction and assistance to faculty, staff, and students on various topics and software applications pertaining to educational technology and computer-based testing. (Including but not limited to Blackboard Learn, Blackboard Collaborate, ExamSoft, and other digital content creation tools)
- Monitors use and provisions access to educational technologies in use at the School as appropriate
- Assists in the development of instructional resources, professional development, online and blended learning implementation strategies, and provide consultations on technology best practices
- Maintains online resources for the Office of Academic Affairs used to support teaching and learning
- Researches new technologies and best practices to educate faculty and make recommendations for future use
- Support online and distance learning programs offered by the UM School of Pharmacy at University of Maryland and Universities of Maryland at Shady Grove
- Demonstrated knowledge of instructional design and curriculum development issues in hybrid and distance formats
- Experience using a wide range of educational technologies including learning management systems and computer-based testing platforms
- Ability to effectively communicate both verbal and written thoughts, ideas, and facts. Writes and presents information in a clear and concise way. Interprets and understands written information and is able to listen attentively to verbal and non-verbal cues that lead to a deeper understanding
- Ability to work cooperatively with others and demonstrates professional, ethical, respectful, and courteous behavior when interacting with others. Capable of interacting pleasantly and positively with other to meet customer expectations, and provide follow up with customers
- Proficient with MS Office, HTML and the Adobe Creative Suite
- Possess excellent organizational and time management skills. Ability to manage multiple projects, meet deadlines and initiate follow-up action as necessary. Attention to detail is essential
7
Instructional Technology Specialist Resume Examples & Samples
- FirstClass
- Blackboard
- Google Apps for Education
- Wordpress
- Kaltura
- Youtube
- Slack
- IClicker
- Providing one-on-one and group training
- Creating clear written and visual training materials
- Experience with 2 or more Learning Management Systems
- Experience with teaching, assessment, and related areas as they relate to digital learning platforms
8
Instructional Technology Specialist Resume Examples & Samples
- Experience providing excellent service to a diverse customer base, preferably in an educational setting
- Experience providing advanced technical support, troubleshooting, and training for classroom technologies
- Demonstrated knowledge of Apple and Windows Operating Systems
- Experience working in a lead position, including management of others
- Experience working with internal groups and outside vendors to collaborate on projects, problem solve, or design solutions to technical issues
