Driver Manager Resume Samples
4.9
(99 votes) for
Driver Manager Resume Samples
The Guide To Resume Tailoring
Guide the recruiter to the conclusion that you are the best candidate for the driver manager job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.
Craft your perfect resume by picking job responsibilities written by professional recruiters
Pick from the thousands of curated job responsibilities used by the leading companies
Tailor your resume & cover letter with wording that best fits for each job you apply
Resume Builder
Create a Resume in Minutes with Professional Resume Templates
CHOOSE THE BEST TEMPLATE
- Choose from 15 Leading Templates. No need to think about design details.
USE PRE-WRITTEN BULLET POINTS
- Select from thousands of pre-written bullet points.
SAVE YOUR DOCUMENTS IN PDF FILES
- Instantly download in PDF format or share a custom link.
GM
G Mayer
Geo
Mayer
636 Herman Camp
San Francisco
CA
+1 (555) 532 8940
636 Herman Camp
San Francisco
CA
Phone
p
+1 (555) 532 8940
Experience
Experience
Los Angeles, CA
Driver Manager
Los Angeles, CA
Howe-Osinski
Los Angeles, CA
Driver Manager
- Conduct performance reviews to ensure that each driving associate is performing to their highest potential
- Work with driving associates is performing to their highest potential
- Establishes and maintains a clean, safe work environment in compliance with Company/Occupational Safety and Health Administration (OSHA) standards
- Acquires and coordinates temporary workers assigned to assist drivers on routes
- Responsible for maximizing the productivity of each driver manager group
- Work with drivers to comply effectively with the company’s fuel optimization program
- Works with functional groups to resolve employee relations and labor relations issues
Houston, TX
Night Driver Manager
Houston, TX
Veum, Lakin and Lockman
Houston, TX
Night Driver Manager
- Monitoring the fleet to assist in providing on time service to the customers
- Assisting with payroll issues (authorizing trip expenses, setting up vacation pay, processing forms to correct payroll problems, etc)
- Consistently review Driver performance and take disciplinary action if necessary
- Utilize management tools to effectively track equipment throughout the system
- Trouble shooting problems for drivers (directions to customer locations, pick up/delivery numbers, helping with Canadian paperwork, etc)
- Build rapport with drivers, customer service and planning through honesty and communication
- Tracking specific load types such as high value (computers, electronics, tobacco products, etc) to watch for security issues
present
Chicago, IL
Driver Manager / Coordinator
Chicago, IL
Rohan-Emmerich
present
Chicago, IL
Driver Manager / Coordinator
present
- Schedule all delivery drivers daily and work hand in hand with yard manager to ensure all the proper chemical is set out for loading each evening
- Reporting efficiencies for treating/deliveries to management and drivers
- Communicating treating changes or issues to drivers and Account Managers
- Track R&M cost per vehicle and make recommendations for repairs or replacements
- Manage a large team of Treater/Deliver Drivers
- Communicating daily the results of the deliveries to account managers and technicians as to issues discovered during the delivery process
- Inspection of individual log sheets weekly and submitting for filing
Education
Education
Bachelor’s Degree in Economics
Bachelor’s Degree in Economics
Arizona State University
Bachelor’s Degree in Economics
Skills
Skills
- Understand and apply compliance with state and federal hours of services laws and to assist Load Planners in optimal utilization of available hours of service
- Proficiency in Microsoft Office
- Proficient in MS Office, Excel, Word, and PowerPoint
- Strong verbal and writer communication skills
- TMW and/or Qualcomm knowledge is beneficial
- Treat all drivers with dignity and respect
- Develop and follow a “process” for managing all functions of the Driver Manager
- Ensure regular communication with all drivers to enhance performance and retention
- Check daily fleet summary, fleet metrics, and fleet scan report to ensure operational effectiveness
- Effective communication and collaboration laterally, upward, and downward
15 Driver Manager resume templates
Read our complete resume writing guides
1
Client Driver Senior Manager Resume Examples & Samples
- Enhanced relationships and networks
- Work with the GRP/LRP and account team to implement an effective account strategy including supporting the design and delivery of an annual Client Planning Workshop (CPW); and assisting with the execution of the annual account plan (to include relationship map, pipeline, investment plan and marketing plan)
- With guidance from the GRP/LRP take responsibility for managing and executing account team co-ordination and communications by leading account team meetings and driving actions from those meetings; and managing other account communication tools
- Proactively manage and drive opportunities through the sales cycle using Pursuit principles and promote opportunity management best practice
- Drive use of our CRM system to track and report opportunity pipeline and meetings by leveraging best practice (behaviours and processes) to capture BD activity
- Ensure targeting plans are in place for all key stakeholders by implementing and managing client relationship maps and monitoring contact activity to ensure target activity levels are achieved by the account team
- Take responsibility for developing new client relationships. Bring value to client meetings by assisting the GRP/LRP and other stakeholders to stand in the client’s shoes
- Ensure value is being delivered to the client by implementing and managing a systematic process to evaluate client satisfaction on all client engagements and proposals
- Support the GRP/LRP with the client’s procurement function relationship by developing relationships and regular client meetings discuss pipeline and completed projects
- With the GRP/LRP, manage the overall commercial relationship with the client by advising account/engagement teams on engagement structure, risk and pricing decisions
2
Driver Partnerships Manager, ANZ Resume Examples & Samples
- Data driven decision making mentality and sound business judgment through strong analytical thinking and experimentation
- Ability to work in cross functional teams (business development, legal, public relations, communications etc.)
- A willingness to be “in the trenches” working with our driver-partners
- Bachelor's degree in Engineering, Computer Science, Math, Statistics, Economics, Finance or similar field
- SQL knowledge a plus, but not required
3
Driver Manager, ADM Trucking Resume Examples & Samples
- Monitor driver’s work assignments to ensure legal and safe working hours
- Coordinate driver’s home time, productivity, training and other issues related to driver satisfaction to maintain awareness of driver fitness
- Follow all applicable safety regulations and coach drivers to be safe, efficient and productive
- Act as primary contact for drivers, while communicating detailed work instructions, as well as providing timely responses to messages via telephone, PeopleNet, email and voice mail
- Act as the liaison between drivers, internal departments and external customers
- Work with dispatchers to ensure driver safety, productivity, satisfaction and development
- Work with dispatchers, planners and customer service representatives to resolve issues pertaining to service and maintenance
- Communicate overnight fleet needs to staff during shift changes
- Develop and maintain positive relationships
- Act as the driver advocate, without compromising other interests of the business
- Ensure accurate records from drivers, including driver status, projected time of availability, return to work, truck out of the shop, routing, driver related accessorial charges that include, but aren’t limited to detention, load and unload charges
- Monitor driver activity to ensure plans are executed properly and driver performance issues are documented appropriately within the reporting tools
- Maintain compliance with all dispatch processes
- Recognition of special instructions to comply with customer’s unique needs and appropriately communicate to all drivers
- Other duties and responsibilities are assigned as business needs require
4
Senior Product Manager, Driver Experience Resume Examples & Samples
- Drive the overall product and feature roadmap and manage prioritization and tradeoffs against user experience
- Write product/marketing requirements and process design documents and ensure clear communication and coordination of requirements to the business, design and development teams
- Establish business/cost models, metrics and indicators for success
- Measure and analyze existing products and business/cost models for opportunities to innovate and improve, providing additional benefits to customers
- Conduct ongoing risk reduction analysis for operational efficiency
- Develop and manage support content and training
- Bachelor’s degree in Business Administration or related field
- Full-cycle Program Management experience in supply chain, operations, logistics or transportation
- Minimum five (5) years of experience operating, managing and delivering results in a consumer-facing online retail/services product management role
- Experience in a process-oriented role involving the design and launch of new systems, processes and/or technologies
- Analytical and quantitative skills; the ability to use hard data and metrics to back up assumptions, make recommendations and drive actions to improve processes and reduce errors/costs
- Demonstrated ability to understand and discuss technical concepts, manage tradeoffs and evaluate opportunistic ideas with internal and external partners
- Demonstrated ability to turn customer needs and pain points into innovative products; understand why systems/processes are broken and ensure the proper solution is implemented, thinking long-term
- Experience monitoring and measuring the success of new solutions/processes; ability to effectively communicate opportunities and wins with the leadership team
- Experience managing teams within an operations-based role
- Ability to move from long-term strategy to day-to-day tactical operations challenges
- Ability to work in a fast-paced, ambiguous and deadline-driven environment
- Written and verbal communication skills; demonstrated experience engaging and influencing senior executives
- Passion for delivering world-class customer experiences
- Ability to travel 25% of the time on average, domestically
- Lean/Black belt certification preferred
- Experience working on an international scope preferred
5
Driver Operations Manager Resume Examples & Samples
- Bachelor’s degree in Economics, Finance, Statistics, Engineering or similar field
- 3-5+ years of experience within Strategy Consulting, Banking or Operations in a startup
- Excellent excel skills, SQL skills preferred
- Demonstrated leadership of leading initiatives and projects at your organization
- Startup (all-hands-on-deck) approach
- Fluency in English (written and verbal)
6
Senior Product Manager, Driver Profile Resume Examples & Samples
- Drive the overall product and feature roadmap, and manage prioritization and tradeoffs against user experience
- Write business/product requirements documents and ensure clear communication and coordination of requirements to the business, design and development teams
- Establish business metrics and indicators for success
- Measure and analyze existing products and business models for opportunities to innovate and improve, providing additional benefits to customers
- Leverage consumer insights and competitive intelligence to inform product decisions
- Research and identify new opportunities
- This leader has a Bachelor’s degree in Computer Science, Engineering, Technology or related field
- This leader will have 4+ years’ experience operating, managing, and delivering results in a consumer facing online retail/services product management role
- This leader has analytical and quantitative skills and the ability to use hard data and metrics to back up assumptions, recommendations, and drive actions
- This leader can move from long term strategy to day to day tactical operations challenges
- Experience in the product development of mobile applications
- Demonstrated ability to understand and discuss technical concepts, manage tradeoffs and evaluate opportunistic new ideas with internal and external partners
- Demonstrated ability to turn customer needs and pain points into innovative products
- Strengths in problem solving, issue-resolution, ability to work in a deadline-driven work environment, attention to detail, and ability to multitask
- Strong verbal and written communication skills with a demonstrated experience engaging and influencing senior executives
- Proven ability to work independently to drive projects to completion
- Experience in supply chain, operations, logistics, or transportation
7
Driver Assist Systems Portfolio Manager Resume Examples & Samples
- Assist in the development, review, revision and execution of the Product Line Strategic Plan (OPSP).Has responsibility to define and execute some of the Strategic Actions Plans (SAPs) of the Portfolio, working with the cross functional team globally (definition of Sales plan, target design, target BOM, Capex, Organization)
- Participate in CPR within the assigned Portfolio (Customer product road maps)
- Monitor Product development status, develop and review BOM targets and progress against targets
- Develop and review operations cost targets and progress
- Lead preparation for and assist in facilitating regular Portfolio management reviews and regular Portfolio routines (CQA and pre CQA, battle planning, Regional Sales Reviews)
- Co-ordinate analysis and update of MAD data and extrapolate into overall production demand and top level capacity planning
- Assist/support Support GE Sales VP to coordinate business capture activity across functions: Target review, GL and pricing review, Sales & Engineering workshop, Sales training, CSR preparation & Key Battle Plan review
8
Program Manager, Driver Experience Resume Examples & Samples
- Working with stations to identify gaps in driver capacity
- Serve as an escalation path and mentor for the delivery execution team
- Work cross-functionally between delivery operations/customer service teams to identify root cause and solutions
- Communicating with and supporting various internal stakeholders and external audiences
- MBA; or equivalent Masters level degree
- Exceptional passion for delivering world-class customer experiences
- Strong analytical skills including SQL and advanced Excel, including the ability to pull data and use data to identify and solve ambiguous problem
9
Driver Development Manager Resume Examples & Samples
- Develop a training network within GTA & JVs Sales regions promoting a teamwork culture
- Assist regions with recruitment of driver trainers
- Work with Competence Development to prepare and deliver a Driver Skill assessment and certification programme
- Maintain a high skill level through the network through regular trainings and updates
10
Device Driver Tech Lead / Manager Resume Examples & Samples
- Understanding and analysis of the underlying hardware devices, including DMA, asynchronous operation, interrupts, and error conditions
- Development of testing and diagnostic routines for these drivers
- Excellent working knowledge of programming in C, including structs, pointers, macros, and types for multiple architectures
- Expertise in with internal kernel interfaces, hardware register access, DMA, kernel threads
- Ability to work with senior management to define work scope and report status
11
Device Driver Tech Lead / Manager V Resume Examples & Samples
- Debug of the system using the testing and diagnostic routines on the hardware system and potentially in simulation
- Management of the Device Driver team from a technical and status-reporting standpoint
- Management is expected to be 30-40% while hands-on development will be the remaining 60-70%
- Experience working with hardware systems in various states of design, development and reliability is required
- Experience with writing, building, testing and debugging of kernel loadable modules
- Experience in managing and motivating a small group of talented developers and providing task breakdown and technical leadership
12
In Market Manager Driver Short Term Resume Examples & Samples
- A successful candidate for this position will possess the following skills and experience
- Must be outgoing, organized, professional, committed, good-spirited, great at one-on-one dialogue and punctual
- Must have exceptional communication skills, both to senior management and field staff
- Must be flexible and able to adapt well to challenging situations
- Emcee experience a plus
- Must be able to stand for extended periods of time and assist with event set-up and tear down
- May be responsible for activation recaps and other administrative tasks as needed
- May be asked to manage and motivate a team
- May be asked to lift up to 50 pounds
- Minimum Education: High School Diploma
- 1-3 years of event marketing, field promotions and management experience preferred
- Candidates must be 21 years of age or older
- Possess a strong work ethic
- Enjoy working with the public
- Have a great attitude and have a thorough understanding of client service
- Solid organization, communication, self-managing and interpersonal skills are imperative
13
Driver Manager Resume Examples & Samples
- Manages driver performance by setting expectations, conducting regular reviews and implementing corrective action processes up to and including termination when needed
- Responsible for problem resolution with assigned drivers. Accountable for driver retention
- Ensure their drivers are compliant in all FMCSA regulations such as: hours of service, random drug testing, proper licensing and endorsements
- Enforces understanding and compliance with all Company policies and procedures, including the Code of Conduct Contributes to an atmosphere of trust and teamwork that values contributions of all employees in support of a high performance culture
- Monitors deliveries and pickups for service failures and proactively alerts load planning & carrier management of any loads in jeopardy of failure
- Bachelor's Degree from an accredited college or university preferred
14
Driver Manager Resume Examples & Samples
- Manage a group of 30 – 35 driving associates
- Develop relationships with driving associates and be their main point of contact while on the road
- Conduct performance reviews to ensure that each driving associate is performing to their highest potential
- Keep each driving associate safe while on the road by communicating effectively
- Track freight to its final destination to ensure on time delivery
- Bachelor’s Degree in Business, Supply Chain, Management, Communications, Marketing, or other related fields
- College graduate or 1-5 years of experience in transportation industry
- Must be able to work some weekends on a rotation basis
15
Driver Manager Resume Examples & Samples
- Utilize managerial skills in developing a group of 35 – 40 drivers
- Develop relationships with driving associates and be their point of contact if they encounter problems or have questions while on the road
- Help keep drivers safe and understand what each driving associate is capable of
- Communicate with customers when problems arise with a load
- Bachelor’s Degree in Business, Supply Chain, Management, Communications, Marketing, or other related fields preferred
- Demonstrated track record of achievement and success
- Desires a fast-paced, dynamic work environment
- Competitive and driven to be successful
16
Owner Operator Driver Manager Resume Examples & Samples
- Providing optimal plans for Owner Operators in adherence to company stated goals
- Monitor and manage daily service goals in adherence to company stated goals
- Lead assigned drivers to complete adherence to Hours of Service guidelines and safety compliance
- Execute all relays due to lack of proper information or management
- Understand O/O cash flow, budgeting & tractor utilization needs and provide support that maximizes O/O profitability
- Answer routine questions related to service providers for Insurance, book keeping, Leasing Companies and Maintenance
- Track O/O negative settlements and facilitate appropriate resolutions to minimize potential turnover
- Standing, sitting, bending, stooping, walking and climbing stairs
- Ability to solve problems, meet deadlines, and handle multiple issues simultaneously
- Ability to create and sustain relationships both internally with fellow team members and externally with Owners and leasing companies
17
Driver Operations & Logistics Manager Resume Examples & Samples
- A willingness to be “in the trenches” working with our driver and partners
- Data-driven decision making mentality and sound business judgment through strong analytical thinking
- Consulting, Accounting, or Banking background with numbers/excel driven decision instincts
- Corporate strategy or business development background with a willingness to roll up your sleeves
- Engineering background with dreams of applying similar process to people processes
18
Driver Manager / Coordinator Resume Examples & Samples
- Manage a large team of Treater/Deliver Drivers
- Responsible for training and mentoring of new personnel
- Hiring and training to Baker Hughes and DOT requirements of all drivers
- Schedule all delivery drivers daily and work hand in hand with yard manager to ensure all the proper chemical is set out for loading each evening
- Communicating daily the results of the deliveries to account managers and technicians as to issues discovered during the delivery process
- Creating and maintaining the most effective and efficient treating routes as possible at all times
- Communicating treating changes or issues to drivers and Account Managers
- Preventative Maintenance of fleet to ensure we are keeping our trucks in operation when at all possible and when not to ensure the quality of spare vehicles are available at all times
- Ensure all licensing and documentation is current and accurate at all times in every vehicle
- Ensure vehicles are DOT compliant with annual inspections and biannual treating tank inspections
- CDL and medical card inspection monthly at safety meeting
- Inspection of individual log sheets weekly and submitting for filing
- Reporting efficiencies for treating/deliveries to management and drivers
- Track R&M cost per vehicle and make recommendations for repairs or replacements
- Additional duties that may be deemed necessary
- Good understanding of product line(s)/service(s) in operational area
- 2+ year experience in people management
- High level of motivation, well-developed interpersonal skills, dependability, strong organizational skills and the ability to work with limited supervision
- 5+ years of experience in Oil and Gas or Upstream Chemicals industries
- Strong PC skills and working knowledge of Microsoft Word, PowerPoint and Excel
- Technical knowledge of oilfield chemicals and services. Knowledge of company's business practices and policies
- 4 year Degree with Oilfield Chemical experience
- 8+ years’ experience in Oil Field Chemicals
19
Driver Operations Manager Resume Examples & Samples
- Identify product opportunities across East Africa by working closely with city ops teams on the ground
- Work with city ops teams to quantify the business impact of product improvements and launches in their markets
- Prioritize product asks across East Africa based on business impact and regularly interface with product and product ops teams to drive the allocation of product resources
- Support and guide product team excursions in East Africa
- Work with the GM and EA Leads to identify the highest impact projects in the region
- Spend extended periods of time focused primarily on producing successful outcomes to specific selected projects and facilitating the creation of playbooks for replicable strategies
20
Driver Manager Resume Examples & Samples
- Utilize managerial skills in developing a group of 35 – 40 driving associates
- Work with driving associates is performing to their highest potential
- Work closely with sales and account teams to ensure communication with customers
- College graduate or experience in transportation industry preferred, but not required
- Attention to detail and strong follow through
21
Senior Program Manager, Driver Experience Resume Examples & Samples
- Working with stakeholders to identify gaps in Key Performance Indicators
- Work on continuous improvement projects by deep diving data related to driver contacts, driver feedback, station/operations procedures and driver productivity
- Creating metrics to measure program health, identify root causes and trends, and prescribe action plans
- Objectively handle highly sensitive situations with integrity and discretion
- Managing multiple projects simultaneously
- Working with technology teams and product managers to develop new tools and systems to support the growth of the business
- MBA; or equivalent Masters level degree e.g. Masters of Science in Supply Chain, Engineering, Business Analytics, Transportation, Operations Research or other Operations disciplines; or equivalent Bachelors level degree is required
- 5+ years of industry experience in operations, customer service, general management or engineering fields
- Proven track record of taking ownership and driving results
22
Driver Examining District Manager Resume Examples & Samples
- Five years licensed driving experience
- Working knowledge of Microsoft office products
- Working knowledge of budget processes
- Substantive experience supervising others
- Experience formulating and utilizing statistical data
- Ability to work independently and manage multiple projects with varying levels of complexity and due dates
- A Bachelor's degree from an accredited program in public administration, business administration, or closely related field
- Substantive experience in labor management
- Substantive knowledge of state personnel rules
- Experience supervising staff in multiple field office locations
- Previous state management with progressively responsible leadership experience
- Advanced oral and written communication skills
- Quality Improvement Processes and ability to understand technical requirements to evaluate impacts
- Understanding of RCW and WAC related to issuance of driver license and identification cards
- Ability to identify risks, mitigate risks and to develop contingency plans
- Knowledge of performance audits and use of adequate controls
- Experience in a production oriented customer service delivery environment
- Facility and contract management
- Ability to recognize and resolve complex customer service, operation, and business problems
23
Driver Manager Resume Examples & Samples
- Trains and Mentors drivers to ensure success
- Manages driver performance by setting expectations, conducting regular reviews and implementing corrective action processes when needed
- Tracks and manages assigned drivers’ schedules, including vacation and sick days and driver refusals
- Responsible for problem resolution for assigned drivers
- Tracks and manages load refusals for independent contractors; develops and implements strategies to improve load acceptance rates
- Assists drivers with payroll discrepancies, including authorizing additional accessorial and hourly pay where appropriate
- Works with Load Planners to ensure drivers have assignments for the following day
- Replans new loads for drivers as necessary
- Verifies Drivers are in compliance with Hours of Service regulations
- Assists Load Planners in moving oldest equipment in the marketplace
- Trains assigned drivers in proper scanning and monitors scanner accuracy
- Accountable for driver retention
- Supports Safety by ensuring that assigned drivers comply with Driver Random testing and paperwork requirements as well as attend all required Safety Appointments
- Conducts Quarterly Tractor Inspections
- Monitors and manages Driver Utilization & Revenue
- Monitors drivers at Risk
- Monitors deliveries and pickups for service failures; reports and codes in system
- Works with Customer Service to ensure proactive customer notification on service issues
- Responsible for other duties as assigned
- 2-3 years experience in transportation (truckload or intermodal) operations preferred
- Proficiency with Microsoft Office required
- Experience with other applications, such as transportation management systems or operations systems in a large corporate environment preferred
- Bachelor’s Degree from an accredited college or university preferred
24
Technical Project Manager Adas Driver Assistance Systems Resume Examples & Samples
- BS in Electrical Engineering, Computer engineering, or related degree
- 2 or more years of experience in technical project management or related experience
- 2 or more years of experience in automotive
- 2 or more years of experience managing complex software and system architectures projects or related experience
- 1 or more years of vehicle networking and diagnostics, hands-on (mechanical or electrical) type of experience
- Ability to structure, moderate and promote in collaboration and international teams and negotiate with Customer Experience supporting global organization, working in a global multicultural project
- Strong software engineering exposure/experience (C/C++)
- Strong sense of responsibility and commitment, innovative thinking
- Capable to work independently in an organized and structured fashion with strong analytical skills with systematic approach to problem resolution with strong communication skills to discuss issues/challenges with global development team and external customer
- Knowledge of automotive
25
Manager, Driver Services Resume Examples & Samples
- Lead a team of Driver Services Administrators responsible for either the accurate and timely processing of company driver payroll, owner operator settlements or accessorial invoicing
- Manage workflow for the team
- Guide and assist team with problem resolution in the performance of payroll, settlement or accessorial invoicing duties
- Audit new driver lease information if applicable
- Audit payroll preview prior to submitting for processing if applicable
- Utilize Vendor Interface, InfoTrak and Alchemy to oversee accessorial verification process in preparation for customer invoicing if applicable
- Perform Quarterly review of Savings and Escrow Accounts if applicable
- Audit settlement preview prior to submitting for processing if applicable
- Provide timely and accurate information as needed to Internal Audit
- Create and run internal reports as requested
- Serve as the main point of contact with ADP or Ceridian, depending on team
- Responsible for conducting performance evaluations, counseling and discipline where necessary
- Interview, train, mentor, and lead new hires as needed
- Bachelor’s degree in Business Management or other discipline is preferred, but not required
- At least 3 years previous supervisory experience preferred
26
Driver Manager Resume Examples & Samples
- Enter accurate PTA information for each dispatch
- Plan effectively so that driver arrives home within 24 hours of requested time off
- Verbally dispatch all loads that require such action
- Manage non-revenue miles
27
Operations Manager, Driver Experience Resume Examples & Samples
- Lead a talented team of Transportation Leads and Specialists responsible for managing Transportation network operations
- Apply proficient professional knowledge of the functional area (operations, transportation, logistics, supply chain) to coordinate program design and launch and scale within schedule constraints
- Communicate with influence with the stakeholders and work with them to identify and deliver high-performance, scalable solutions
- Demonstrate operations and program management skills to credibly scope, lead and deliver complex projects
- Perform detailed analysis of operations and technology by identifying trends. Should be able to scope the impact and opportunities to scale
- Identify and evaluate potential risks/obstacles with minimal direction from senior managers. Determine appropriate corrective action
- Provide direction and goals to team members, actively manage individual and team performance, development, and provide ongoing coaching and feedback about job expectations; done with some guidance of senior managers
- Create and support effective development plans to prepare employees for their next role, including identifying and grooming potential successors
- An MBA or a Graduate with overall 4-6 years of Supply chain or Logistics background or Technology Operations, managing cross-functional teams with tight deadlines
- Operations Management skills with an ability to influence and lead a team
- Experience interacting with wide set of stakeholders – Operations, Technology and Business Leaders
- Sound business judgment, proven ability to influence others, and strong analytical thinking skills are critical to success within this position
- Demonstrated skills in employee development, performance management and delivering results
- Proven experience in innovative business practices that have been game changing for business evolution
- Ability to build strategy and execute it with speed and drive continuous improvements
- Strong problem-solving skills and the ability to analyze quantitatively and effectively prioritize program deliverables are essential
- Strong presentation and written communication skills are essential, as is the ability to build effective partnerships with senior leaders across a variety of groups throughout Amazon
- Experience with operations and delivery methodologies such as Lean/Six Sigma
- Superior professional writing and communication skills
28
SDS Driver Manager Resume Examples & Samples
- Monitor annual budgets for assigned area of responsibility to maximize profit
- Monitor daily operations to ensure driver schedules are met with depart and delivery times
- Manage and plan an open dialogue with Logistics Analyst and Data and Scheduling Supervisor to encourage Driver input in regard to routing and scheduling
- Obtain driver feedback and input through daily interactions in the driver’s room, phone calls, driver meetings, etc and follow up with any issues that require resolution. Maintain opencommunication and adequate follow up with internal and external customers to ensure timelyresolution to issues
- Enforce all company policy and procedures as well as pertinent D.O.T. laws, statutes and safe driving practices, including SmartDrive or I.M.D.S. data
- Perform Driver / Driver Assistant evaluations within 2 weeks of employee Anniversary date. Address performance and disciplinary issues as soon as possible but no later than 2 weeks after occurrence
- Work with the CLI Safety Dept. to investigate and report driver accidents and provide analytical data to support accountability
- Perform driver interviews and make hiring decisions with Human Resources to maintain adequate headcount and control payroll costs
- 5 years related experience
29
Driver Manager Resume Examples & Samples
- Must have working knowledge and understanding of computers
- Needs to understand FMSCA Hours of Service and logging
- Must have good time management skills
- Must have good working relationship with drivers, be a team player, dependable, reliable
- Must have experience in the transportation industry
- TMW knowledge is beneficial
- Working knowledge of Qualcomm is also beneficial
- Responsible for managing Cattle and Rendering drivers
- Assist the Grand Island hides manager for JBS Carriers in coordinating the utilization of the JBS Carriers hide trucks in relation to the daily hide loading and delivery schedule
- Cordinating loads with the beef plant, feed lots, rail yards, and other customers
- Responsible for preparing weekly and daily reports
- Responsible for maximizing the productivity of each of your drivers
- Review fleet throughout the day to ensure the drivers are on time and within their hours of service
- Maintains active communication with load planners and customer service team
30
Driver Manager Resume Examples & Samples
- Responsible for maximizing the productivity of each driver manager group
- Must have excellent communication and interpersonal skills and both verbal and written
- TMW and/or Qualcomm knowledge is beneficial
31
Extended Coverage Driver Manager Resume Examples & Samples
- Truck dispatch/broker experience required
- Basic computer skills required in outlook/excel. Experience with transportation software is preferred
- Shipper/trucking industry experience preferred
- Demonstrated problem solving and conflict resolution skills
- Coordinates with Customer Service to ensure that customers needs are being met
- Effectively communicate pick up and delivery information to carriers and drivers
- Effectively manage drivers to maximize efficiency
32
Head of Product Marketing Manager, Driver Resume Examples & Samples
- 15+ years combined product and growth marketing experience delivering highly successful growth, user acquisition and engagement strategies, with a focus on developer marketing
- Top-notch at market research: You’re a truth-seeking missile. You know your market, customers and competition better than anyone, and you’re strong at integrating this information into your growth strategies
- Master storyteller: You can craft a compelling narrative across different channels - you know how to match the message to the medium
- Scary-good at articulating the essence of products and the value they create. You can develop a strong messaging hierarchy and effective content strategy plan. You can also play copywriter
- A master of test-and-learn growth hacking: You possess an uncanny ability to run and iterate on highly effective automated marketing campaigns
33
Product Marketing Manager, Driver Growth Resume Examples & Samples
- Passion for Uber’s mission and the company’s hybrid technology / operations nature
- 10+ years combined product and growth marketing experience delivering highly successful growth, user acquisition and engagement strategies, with a focus on developer marketing
- Finger-tippinesses with data: You just go get the data you need with no muss/fuss and can whip it into an insightful story with no help. You know how to leverage data to make decisions and drive growth. You have experience running rigorous multivariate testing
- An “owner” personality: You’re biased toward action, a great collaborator and master disambiguator/simplifier. You never stop pushing towards clarity and delivery
- Grittiness: You never hesitate to roll up your sleeves and tackle something hands-on, you persevere when others fall away
34
Driver Manager Resume Examples & Samples
- Manage a defined group of drivers out of Grand Island, Nebraska
- Work with the drivers on a one-on-one basis as part of a process of getting to know their individual wants, needs and goals, both personal and professional
- Be the first point of contact for assigned drivers regardless of the issue
- Monitor the miles of each individual driver within their assigned fleet and work with Load Planners to ensure maximum utilization is being achieved
- Promote a culture of customer service among the members of their driver group
- Assist in preparing confidential financial reports and statements
- Strong verbal and writer communication skills
- Understand and apply compliance with state and federal hours of services laws and to assist Load Planners in optimal utilization of available hours of service
35
Night Driver Manager Resume Examples & Samples
- Follow all company guidelines and procedures as set forth in your employee and departmental handbooks. You are required to understand 100% of their content
- Manage drivers to ensure service, availability and productivity while balancing driver miles, home time, and performance
- Monitoring the fleet to assist in providing on time service to the customers
- Tracking specific load types such as high value (computers, electronics, tobacco products, etc) to watch for security issues
- Trouble shooting problems for drivers (directions to customer locations, pick up/delivery numbers, helping with Canadian paperwork, etc)
- Assisting with payroll issues (authorizing trip expenses, setting up vacation pay, processing forms to correct payroll problems, etc)
- Managing a driver’s miles (and ultimately his/her paycheck) by making sure the driver’s time is used efficiently and knowing the difference between a good load and a load that needs improvement
- Approving and managing a driver’s home time requests and keeping the driver in a position to arrive home on time
- Continued focus on driver retention
- Processing Human Resource forms such as leave of absence or termination of employment
- Monitor driver’s Hours of Service (logging) for DOT compliance
- Utilize management tools to effectively track equipment throughout the system
- Read and respond to driver messages. Verify all information when communicating with a driver
- Build rapport with drivers, customer service and planning through honesty and communication
- Consistently review Driver performance and take disciplinary action if necessary
- Understand telephone functions and answer calls in a courteous and timely manner
- 4-yr college degree, or 3 years of relevant work experience in the transportation industry is required
- One year of experience in the transportation field (preferably truckload transport)
- Understanding of U.S., Mexico, and Canada geography as well as developed map reading skills
- Knowledge of Department of Transportation requirements relating to ground transportation
36
Senior Operations Manager, Driver Growth Resume Examples & Samples
- Lead business owner to build and manage an operationally complex business initiatives for the Driver Growth team
- Own strategy, on-going execution and iteration for several programs under the driver acquisition and engagement programming umbrella
- Present quantitative and qualitative findings to senior leadership to help drive high impact decisions
- You make it happen and manage a cross-functional project team to move a major initiative from planning through launch, execution, and ongoing growth
- Collaborate cross-functionally with local teams, product, and growth to drive meaningful supply impacts
- 5+ years experience in a combination of operations and one of the following: early-stage startups, consulting, investment banking, venture capital, or an equivalent field
- Entrepreneurial, scrappy, and a get it done attitudeYou’ve built something meaningful
- People describe you as an owner and leaderYou’re a natural at building consensus among partners and cross functional teams. Your peers love working with you
- You understand the real-world tradeoffs that come with being an operator and can triage effectively
- A passion for helping to create accessible and efficient transportation solutions
37
Advanced Driver Assistance Systems Engineering Manager Resume Examples & Samples
- BS or MS degree in Engineering
- At least five years’ experience at a professional level in a technical engineering environment
- Strong understanding of management and business administration with at least 2 years in a supervisory position
- MSA, APQP, PPAP, FMEA, QFD, PDP, SAP, DAS
- Microsoft Office
- General and specific product and systems knowledge
- Basic 6 sigma skills
- General knowledge of TS16949
- Ability to coordinate and direct the work of engineering professionals to meet commitments and corporate goals
- Candidate may be required to work on projects subject to the International Traffic in Arms Regulations (ITAR). In the event the candidate is required to work on ITAR related projects, the candidate must be eligible to meet the requirements of the ITAR
38
Extended Coverage Driver Manager Resume Examples & Samples
- Effectively manage the boards you are responsible for
- Regularly track all boards throughout the night in order to identify issues
- Utilize the resources and options available to find a resolution to these issues
- Affect change as needed to meet the objective stated above
- Report all issues to your manager with an incomplete or inefficient board passed to you from the daytime team
- Notify management promptly when issues arise that you cannot resolve
- Treat drivers with dignity and respect with the goal of extinguishing fires, not igniting or prolonging them
- Ability to work at a computer for extended periods of time
- Must be able to lift, carry and manipulate up to 20 lbs. unassisted
- Transportation experience in a dispatching venue
- Focus continually on treating all drivers with dignity and respect
39
Assistant Manager Driver Care Resolution Resume Examples & Samples
- Previous experience in managing call center or other related field (Min. 2 years)
- Minimum Education: Diploma / Bachelor from any major
- Attention to detail and problem solving skills
40
Manager Driver Contact Center Resume Examples & Samples
- Previous experience in managing call center or other related field (Min. 3 years)
- Good English skills, both in verbal and writing
- Good communication and organization skills
- High motivation to do things
- Excellent time management skills and ability to multi-task and priorities work, strong organisational and planning skills
- Ability to work independently and also in a team
- Previous experience of Zen-desk / E-centrix systems will be considered as an advantage
- IT literacy (you are experienced in most used office software and you have curiosity to learn things that you don't know yet)
41
Driver Operations Manager Resume Examples & Samples
- Scale remote activations in an innovative way at a company that’s growing like crazy and changing constantly
- Hire, train and lead an onsite / remote / in person team and develop relevant standards of performance measurement
- Work with our engineering and process teams to improve internal tools and user experience, and to reach high-reaching targets
- Bachelor’s / Master’s degree
- At least 3 to 5 years+ of experience , preferably in customer service or consulting
- A flair for writing - concise, structured and packed with personality
- Literate Excel or other data management tools is a strong plus
- People management experience
42
Driver Manager Resume Examples & Samples
- Assists with data collection and reporting required for incentive pay programs
- Acquires and coordinates temporary workers assigned to assist drivers on routes
- Reviews and audits documentation related to route operations on a daily basis (e.g., DVIRs, driver time and attendance, open tickets), following-up where appropriate
43
Program Development Manager, Driver Loyalty Resume Examples & Samples
- Develop a deep understanding of Driver NPS, Driver life cycle, and pain points experienced by the Driver community, in partnership with our Voice of the Customer team and Product organizations
- Build and execute a cross-functional plan for increasing NPS across the Driver community
- Partner closely with Consumer Insights team on Driver Segmentation programs, with a specific eye to applying segmentation/cohort analysis to the loyalty and satisfaction space
- Support the development and ongoing operations of Lyft’s Driver Loyalty program, including segmentation and cohort analysis
- Collaborate cross-functionally with teams across the company to drive meaningful changes in our end-to-end Driver experience
- Be a thought-leader on the Driver experience internally and a champion for our Driver community
- Design, build and scale impactful programs to meet challenging goals
- BA / BS degree in a business, marketing, or a quantitative discipline (Economics, Statistics, Finance)
- 5+ years experience building world-class customer experiences. Time spent in Hospitality or Airline sectors is a plus
- Prior experience “moving the needle” in terms of customer satisfaction (NPS or equivalent metric)
- Creative problem solver, and you love using data and consumer insights to prove your point
- Strong written and verbal communication skills for internal and external stakeholders
- You believe strongly in the power of collaboration and love working as part of a team, but can also carve off independently when needed
- Fantastic communication skills -- you know how to tell a good story
- Experience building and managing complex cross-functional project plans, and leading cross-functional teams
- Comfortable working in a fast-paced, matrixed environment where the decisions you make have a huge impact on the business
- Entrepreneurial self-starter - you naturally take ownership, look for opportunities, and do whatever it takes to drive results
- You love Lyft
