Consultant Systems Resume Samples

The Guide To Resume Tailoring

Guide the recruiter to the conclusion that you are the best candidate for the consultant systems job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

  • Craft your perfect resume by picking job responsibilities written by professional recruiters

  • Pick from the thousands of curated job responsibilities used by the leading companies

  • Tailor your resume by selecting wording that best fits for each job you apply

EB
E Braun
Ellis
Braun
915 Hoeger Stream
Los Angeles
CA
+1 (555) 367 0986
915 Hoeger Stream
Los Angeles
CA
Phone
p +1 (555) 367 0986
Experience Experience
12/2016 present
San Francisco, CA
IT Systems Management Consultant
San Francisco, CA
IT Systems Management Consultant
12/2016 present
San Francisco, CA
IT Systems Management Consultant
12/2016 present
  • Coaches, provides feedback, and guides others
  • Provides explanations and information to others on difficult issues
  • Act as the liaison between staff and management: organizing, presenting, and communicating problems, issues, or ideas
  • Perform maintenance on various platforms, including virtualization, servers, storage, networking, and other miscellaneous gear
  • Identify opportunities for increasing the efficiency of current monitoring standards and work flow processes
  • Works with minimal guidance; seeks guidance on only the most complex tasks
  • Provide technical support in troubleshooting application development infrastructure
02/2012 11/2016
Houston, TX
Systems Administration Consultant
Houston, TX
Systems Administration Consultant
02/2012 11/2016
Houston, TX
Systems Administration Consultant
02/2012 11/2016
  • Collaboration and team-oriented work philosophy
  • Configure systems monitoring and management tools to detect and identify issues
  • Cooperate with Incident Management during high and critical events
  • Provide high quality support to other technical IT teams within Deloitte Central Europe Business Services Center
  • Remotely monitor and troubleshoot physical and virtual servers, storages and IT systems around Deloitte Central Europe in a 24x7x365 environment
  • Provide support for Microsoft servers, MS SQL, MS SharePoint, DNS, DHCP, Active Directory, Group Policy, virtualized solutions by VMWare and Microsoft and backup technologies
  • Prepare guides and documentation
08/2008 10/2011
Los Angeles, CA
Consultant, Systems Analysis
Los Angeles, CA
Consultant, Systems Analysis
08/2008 10/2011
Los Angeles, CA
Consultant, Systems Analysis
08/2008 10/2011
  • Serves as the Threat Management Champion and Records Management Champion for Enterprise Data Solutions
  • Provides guidance and assistance to the Enterprise Data Solutions Help Desk on Access MC requests and audits
  • Provides input into performance appraisal process for some junior employees or team members
  • Provides technical support to client applications teams during implementations of new services and provides subject matter expertise for support escalations
  • Applies technical capabilities within own discipline to coach and develop junior employees
  • Acts as owner and provides approval for all Enterprise Data Solutions transaction data roles
  • Independently creates prototype designs for components of applications or projects, and writes basic documentation (such as test plans and scripts)
Education Education
Bachelor’s Degree in Industrial Engineering
Bachelor’s Degree in Industrial Engineering
The Ohio State University
Bachelor’s Degree in Industrial Engineering
Skills Skills
  • Ability to create project documentation such as Test Plans, Test Cases/Scripts, Traceability Matrix, Certification Plans…
  • Ability to interpret various EDI file specifications
  • Ability to review and analyze all Project Documentation to determine a test approach
  • Waterfall and Agile process knowledge
  • QTP/Automated coding knowledge & experience with automating file based applications such as Mainframe, Tandem, Web
  • Strong organization, written and verbal communication skills
  • Ability to effectively juggle multiple high priority activities concurrently
  • Represent Quality Control team in attending various meetings for projects
  • Participate during weekend Certifications installs
  • Advanced analytical and problem solving skills
Create a Resume
1

Systems Integ Consultant Resume Examples & Samples

  • The Technical Consultant will be required to be a technical lead deployment and implementation. The consultant is expected to make significant contribution to the GICs communityRequires advanced domain expertise, capable of designing and deploying complex solutions. Requires expert level knowledge of upgrading and migrating existing customer physical and virtual environments
  • The consultant should be able to nearly always resolve engagement requirements without having to escalate to additional resources. Individual has a mix of advanced technology and practical, operational acumen
  • Strong communications skills and the ability to work closely with customers
  • 8+ years experience with Masters Degree
  • 10+ years experience with Bachelors Degree
2

Systems Guidance Consultant Resume Examples & Samples

  • Serve as the expert in the CGX system as it relates to business process
  • Provide regular guidance to business partners as it relates to system enhancements
  • Provide support to our IT and business partners by researching and troubleshooting system defects
  • Update existing and create new training materials as needed
  • Facilitate training classes for system enhancements as needed
  • Coordinate, plan and facilitate meetings
  • Bachelor’s Degree in health- or business- or any field
  • Prior work history in systems and/or business systems testing
  • Strong technical aptitude; ability to learn quickly
  • Basic Microsoft Access experience
  • Comfortable consulting with multiple business areas
  • Training experience
  • Knowledge of clinical terminology
  • Experience managing medium to large scale projects in a fast paced environment
  • Superior communication skills with the ability to describe complex interactions in simple terms at various levels within the organization
3

Systems Guidance Consultant Resume Examples & Samples

  • Bachelor’s Degree in health or equivalent work experience
  • System Testing Experience
  • Knowledge of CGX and other clinical systems
  • Facilitator and training experience
4

Consultant Systems Resume Examples & Samples

  • Manual Application testing experience including functionality, regression & interface with other Applications
  • QTP/Automated coding knowledge & experience with automating file based applications such as Mainframe, Tandem, Web
  • Ability to review and analyze all Project Documentation to determine a test approach
  • Ability to create project documentation such as Test Plans, Test Cases/Scripts, Traceability Matrix, Certification Plans…
  • Ability to manage QA test process during the life cycle of complex test efforts (project timelines, comprehensive coverage of requirements)
  • Excellent writing skills including the ability to translate business requirements into test cases and scripts
  • Ability to interpret various EDI file specifications
  • Interact with all parties in test team (Developers, Vendors, Project Managers, Product)
  • Participate during weekend Certifications installs
  • Represent Quality Control team in attending various meetings for projects
  • Must be detailed oriented and be able to work in a team environment
  • Waterfall and Agile process knowledge
5

Business Consultant Systems Excellence Resume Examples & Samples

  • Support a proper scope management of the different projects/releases of the program you are assigned to
  • Gain and maintain functional competence related to the service, adidas group and industry ways of working
  • Develop and maintain independence and self-organization within the daily work environment
  • Maintain business, team and GIT relationships to ensure a high standard in customer service and satisfaction
  • Meet quality and time targets or service levels to ensure the predictability of results
  • Manage escalations and reporting during service interruption events
  • Be the process Expert for any meeting related to the area
  • Ensure alignments with business for deadlines, peak time or GBC support
  • Ensure communication between IT and business
  • Support of/or management of the users acceptance testing
  • Support and/or management of business requirements documents
  • Ability to structure and visualize sophisticated subjects
  • Very good explanatory and documentary skills
  • Very good presentational skills
  • Fluent English both spoken and written
  • International understanding and mentality
  • Understanding of Business Processes and related technologies
  • Global Mind set as role requires to work in a global team
  • Experience/knowledge of the Global Product Creation Processes is an advantage, but not necessary
  • Knowledge in Agile/Scrum methodologies, Java/Internet technologies, process engineering, UI/UX, SQL
  • College/university degree from an accredited institution with a major Computer Science
  • Ability to view issues from a business perspective
  • Absolute focus on customer satisfaction
  • Team spirit
  • Minimum 3 years of practical experience in a consultancy/Business analyst role in IT with proven successes
6

Systems Strengthening Consultant Resume Examples & Samples

  • Stay connected by subscribing to the IBMjobs blog (blog.ibm.jobs) for career insights, news and latest job opportunities
  • At least 4 years of experience identifying supply challenges and work resolutions to ensure timely fulfillment
  • At least 4 years of experience translating demand needs into supply plans, including working with I/T Architecture
  • At least 3 years of experience development following a formal/structured methodology, including analyzing and documentation of Logistics Management Information Systems (LMIS)
  • At least 3 years of experience implementing NGO Systems Strengthening in both short-term and long-term technical assistance to supported countries in supply chain management and commodity security
  • At least 4 years of experience developing I/T solution options, including architecture and high-level designs
  • At least 8 years of experience identifying supply challenges and work resolutions to ensure timely fulfillment
  • At least 8 years of experience translating demand needs into supply plans, including working with I/T Architecture
  • At least 8 years of experience development following a formal/structured methodology, including analyzing and documentation of Logistics Management Information Systems (LMIS)
  • At least 6 years of experience implementing NGO Systems Strengthening in both short-term and long-term technical assistance to supported countries in supply chain management and commodity security
  • At least 8 years of experience developing I/T solution options, including architecture and high-level designs
  • At least 4 years of experience with international development projects, health commodity supply chain systems, or providing technical assistance to developing countries
7

IT Systems Management Consultant Resume Examples & Samples

  • Experience implementing ITSM or similar products
  • Consultancy skills and experience
  • IBM Certification in one of more ITSM/Tivoli products
  • UK Security Clearance or at least the eligibility to gain Security Clearance
8

Senior Consultant Finance Processes & Systems Resume Examples & Samples

  • Systematic analysis and assessment as well as conception and implementation of international accounting processes (target process structure)
  • Project- und interface tasks with other departments and the IT in connection with an implementation of business systems and valid international finance processes
  • Creation of concepts and procedures as well as guaranteeing the realization within the existing finance system (esp. SAP ERP)
  • Interface between finance department and IT
  • Coordination and professional review of emerging requirements of different finance departments
  • Preparation, coordination and Implementation of seminars and the support of key-users in an international context
  • Identification of local process features and the implementation of a fit-gap analysis between target and actual processes
  • Completed university study in economics or a comparable education
  • Broad experience in Finance and Accounting
  • (Appropriate) Skills within the FI Processes (Accounts payable, Accounts receivable, Asset Accounting, Central Accounting)
  • Practical Experience with the application of ERP systems, especially SAP FI and the related interfaces
  • Experience in project and process management
  • Very good English skills
  • Good MS Office Skills
9

IT Systems Analysis Consultant Resume Examples & Samples

  • Work closely with business teams to strategize solutions that support long term business objectives
  • Work on new customer implementations as well as other business requested projects
  • Define project and task priorities within projects
  • Identify ambiguity in requirement and solution documents
  • Create/contribute to project estimates (e.g., Budget Guidance, Solution Analysis, and Design Estimates)
  • Ensure proper usage of RSA and Agile methodologies
  • Ensure that system solutions are thoroughly researched, analyzed and documented
  • Translate business needs into system/technical requirements (e.g., Solutions Summary Documents, Detailed System Specifications, Mapping documentation)
  • 5+ years of Relational Database experience
  • Must be able to make sound decisions based on analysis
  • Ability to work closely with external trading partners and communicate solutions effectively
  • EDI experience with a healthcare provider
  • X12 transaction experience is highly desired
10

IT Systems Management Consultant Resume Examples & Samples

  • Drive build out of applications on new infrastructure in our Optum data center
  • Coordinate with both onshore and offshore teams regarding parallel initiatives
  • Validate deployments are properly configured and fully functional
  • Assist with performance analysis projects
  • Provide technical guidance during production disruptions
  • Maintain knowledge of current and emerging technologies / products / trends related to solution architecture
  • Tenacious attention to security at all times
  • 2+ years of experience working with enterprise .NET application development teams
  • 2+ years of experience working with globally distributed teams
  • 4+ years of experience configuring IIS
  • 4+ years of experience working with SQL Server databases
  • 2+ years of experience building mobile applications
  • 2+ years of experience building cloud-based applications
  • Extensive experience working with Team Foundation Server (TFS) in a Continuous Integration environment
11

IT Systems Management Consultant Resume Examples & Samples

  • Perform quality customer support leveraging ITSM tools
  • Build customer focused lab environments from templates and tickets
  • Perform maintenance on various platforms, including virtualization, servers, storage, networking, and other miscellaneous gear
  • Provide input on processes to streamline project delivery and customer support
  • 3+ years of experience providing end user support
  • 3+ years of Windows / Linux Server OS experience
  • 3+ years of Server Hardware support
  • 3+ years of Virtualized Infrastructure support
  • BA/BS in CS related field
  • Exposure to any of the listed analytics platforms: R, SAS, Hadoop, Spark
  • Exposure to any of the listed Database platforms: MS SQL, MySql, Oracle, Hadoop, Cassandra
  • 3+ years of VMware Horizon View Experience
  • 3+ years of experience in a large corporate enterprise environments
12

IT Systems Management Consultant Resume Examples & Samples

  • Provide leadership by way of supervision and mentoring to Production Support Analysts and Computer Operations staff
  • Point Person for Q-Calls, Incidents
  • Ensure the escalation process is strictly adhered to when dealing with business critical Service Levels – following the ITIL model
  • Ensure problem tickets are up to date with the latest status. (delegate)
  • Provide direction (ensuring adherence to process, policy and work / support responsibilities)
  • Confirm that queries sent from customers have been responded to in a timely fashion
  • Identify opportunities for increasing the efficiency of current monitoring standards and work flow processes
  • Act as the liaison between staff and management: organizing, presenting, and communicating problems, issues, or ideas
  • Track shift training (formal and informal)
  • Fulfill training curriculum as outlined by Shift Manager
  • Delegate and track daily work
  • Previous experience supervising and mentoring Production Support Analysts and Computer Operations staff
  • Previous experience participating in Technical presentations
  • Previous experience with a ticketing software
  • Previous experience acting as liaison between staff and management
  • Ability to multi task in a multi-platform environment
  • Demonstrated team work and leadership skills
  • 5+ years of professional experience in an IT Operations role
  • Detail oriented and organized with the flexibility to manage multiple priorities under pressure
13

Consultant, Systems Analysis Resume Examples & Samples

  • Serves as the primary point of contract for Global Privacy & Data Protection on all efforts and requests made of Enterprise Data Solutions
  • Researches, collects, and prepares documentation for compliance (e.g., data usage rights, permission, access, etc.) that may impact the organization
  • Collaborates with business units and internal stakeholders to drive ongoing data compliance solutions for Enterprise Data Solutions
  • Acts as owner and provides approval for all Enterprise Data Solutions transaction data roles
  • Provides guidance and assistance to the Enterprise Data Solutions Help Desk on Access MC requests and audits
  • Serves as the lead contact for all Security Audit and PCI compliance/tracking activity for Enterprise Data Solutions
  • Supports large or cross-functional initiatives and projects that require new data entry into Enterprise Data Solutions; ensuring data usage and compliance needs are met
  • Serves as the Threat Management Champion and Records Management Champion for Enterprise Data Solutions
  • Strong leadership, interpersonal, relationship-building and negotiation skills required
  • High-energy, detail-oriented, and proactive with a high degree of initiative and self-motivation to drive results
  • Demonstrate ability to organize, manage, plan and control several concurrent initiatives with conflicting needs
  • Must display strong communication skills -- both verbal and written – and leadership and relationship skills with ability to influence others without having direct authority
  • Able to work with little management oversight; demonstrate authority, empowerment and authority
14

Systems Management Consultant Resume Examples & Samples

  • Delivery of technical solutions consistent with client functional and business requirements
  • Mitigation of project risks through formal planning, analysis, and delivery strategies
  • Develop a deep understanding of evolving client business needs and technology capabilities
  • Develop advanced knowledge and skills in specific areas of expertise on a continual basis
  • Provide leadership on Systems Management team for delivery and solution crafting
15

IT Systems Analysis Consultant Resume Examples & Samples

  • Proficiency with MS Word, Excel, Visio and PowerPoint
  • 5+ years of QA testing experience
  • 2+ years of SOAP and/or REST service testing experience
  • Cross - browser and mobile testing experience
16

IT Systems Analysis Consultant Resume Examples & Samples

  • HIPAA transaction experience: 837, 835, NCPDP, 277
  • Strong claims and encounters background in Medicaid business settings
  • Strong database (Oracle is preferred) and SQL experience with significant data analysis experience
  • MS Project experience
17

Systems Programming Consultant Resume Examples & Samples

  • Define and implement end to end reconciliation systems of Point of Sale to billing system transactions
  • Responsible for in-depth analysis of the Point of Sale systems process flows and partnering with HQ and Area teams to identify and prioritize control gaps that can be mitigated through current or future Revenue Assurance (RA) processes. Focus is placed on developing strategic initiatives and business processes that increase efficiencies and reduce equipment costs and lost revenue throughout the business. Partner with IT to determine which control processes can be automated, performing thorough testing of automated processes prior to implementation, and providing feedback to management and IT on design or code changes required
  • Gain and document a thorough understanding of current processes and flows related to the Point of Sale Systems, how transactions post to the Billing Systems as well as sub ledger accounting information that supports the values presented on General Ledger and Financial Statements
  • Write complex SQL queries to obtain Point of Sale & Billing System information from Oracle and & Terradata databases to create audits & reporting for all levels of management. Provide support and feedback defining actions to be taken as a result of the audits
  • Coach and develop others in their understanding of how to identify issues, create solutions and use technical skills
  • Lead Enterprise teams in solution development and implementation. Present findings to SMEs from various business units and IT
  • Continually broaden and strengthen business, system, and technical knowledge
  • Participate in knowledge/best practice sharing opportunities
  • BS/BA in Finance, Accounting or Information Systems or equivalent work experience in a similar role
  • 10+ years of software development/information systems experience
  • 5+ years of writing advanced SQL, PL/SQL packages, functions and procedures and tuning database/query performance using Oracle RDBMS
  • Strong data modeling and analysis knowledge and experience required
  • Strong knowledge of accounting principles and practices
  • Experience in the Telecommunications, Consumer/Retail space within the Financial Services, Technology or other related mass market industries is preferred
  • Ability to grasp business concepts as well as the technical aspects of system design and function
  • Experience working cross-functionally with various departments to solve complex issues
  • Developed and lead the implementation of complex business solutions
  • Excellent verbal and written communication, organizational and interpersonal skills
  • Ability to independently prioritize work assignments based on changing business needs
  • Ability to gain community support and collaboration
18

Business Consultant Rebates Systems & Invoicing Resume Examples & Samples

  • Reviews and ensures accuracy of all Drug Manufacturer Rebate contract loading activities
  • First line review of all monthly/quarterly Drug Manufacturer Rebate invoice generation and distribution
  • Serve as system expert – detailed knowledge of system functionality/limitations and underlying tables/data
  • Work with IT to troubleshoot and correct system errors and issues
  • Work with business stakeholders to understand invoicing requirements and then design and coordinate solutions that addresses the need in a systemic fashion
  • Serve as go-to resource for analysts and other business stakeholders for information and guidance on Drug Manufacturer Rebate data
  • Ensure that system processes and procedures are properly documented, such as process flow charts and routine user tasks
  • Work alongside the business and Actuarial teams to review and analyze financial results, assisting with forecasting and projections
  • Identify issues or areas for improvement and facilitate follow-up efforts to address
  • Mentor and develop business analysts
  • Strong Knowledge of
  • Prior healthcare, pharmaceutical industry, or Pharmacy Benefits Manager (PBM) experience
  • Familiarity with File Transfer Protocol (FTP)
  • Prior leadership/supervisory experience
  • Prior experience with financial reporting/forecasting
  • Prior experience with Oracle e-Business Suite products – Channel Revenue Management
  • Knowledge of Waterfall and Agile Development Methodologies
19

IT Systems Analysis Consultant Resume Examples & Samples

  • Bachelor's degree or equivalent in Commerce, Computer Information Systems or related field. Will accept three- or four- year Bachelor's degrees
  • 10 years related experience. Will accept experience gained concurrently
  • Must have demonstrated experience with: 1) Health care IT experience; 2) Understand and clarify complex Provider Revenue Workflow Solutions technology problems; 3) Determine feasibility of Provider Revenue Workflow Solution requirements; 4) Create project estimates and resource plans for systems solutions; 5) Provide technical direction to .Net Software Developers and QA during design and test reviews; 6) Interface with customer's Chief Information Officer/Chief Technology Officer level executives
20

Systems Admin Consultant Resume Examples & Samples

  • Help Patch and upgrade implementations of Content Server systems
  • Administer the OpenText enterprise (collaboration) platform (Email, Archive, Content Servers)
  • Collaboratively determine business needs and requirements, recommending improvements as needed
  • Prepare technical and functional specifications
  • Technically Execute/Implement solutions designed to meet complex customer needs
  • Upgrade and modify application components
  • Develop estimates for application enhancements/upgrades
  • Resolve technology/application incidents and document known errors and work arounds
  • Determine root causes of problems and recommend alternative solutions
  • Participate actively as a member of a design/development team
  • Review, implement, and verify complex releases or changes/solutions
  • Maintain Microsoft Internet Information Server (IIS)
  • Check impact of demand on capacity, load, and performance
  • Identify and address technical or operational risks
  • Review and prepare technical documentation for technical procedures and guidelines
  • FileNet Image Services
  • Symantec Enterprise Vault (Discovery Accelerator, Compliance Accelerator)
  • HP-UX
  • BMC Control-M Enterprise Scheduler
  • Microsoft Exchange and 2010
  • Cisco IronPort
  • SharePoint 2013/2016
21

IT Systems Management Consultant Plymouth, MN Resume Examples & Samples

  • Performs incident management, service restoration, and/or change verification activities
  • Prioritize incidents based on defined ITSM priority definition and guidelines
  • Help drive risk prevention, awareness, and team accountability, helping identify and raise awareness for incidents that may breach or may have incorrect Severity levels assigned
  • Effectively communicate awareness, issues, alert confirmations and status, to team and other areas
  • Utilize documentation, change activity, monitoring tools, and expertise to monitor and validate overall environment health providing higher-level support for support groups with respect to critical applications health
  • Perform manual application and portal test to ensure systems are available and functioning
  • Complete 'check-out' of all critical applications to identity possible business impact
  • Utilize HP monitoring tools and any non-HP monitoring tools for troubleshooting and alerting
  • High School Diploma/ GED
  • 3+ years of experience with Windows XP, Windows 7, Microsoft Office Suite, Internet Explorer
  • Able to work a Rotating Shift Coverage, two weeks in succession
  • Healthcare Industry Experience
22

IT Systems Management Consultant Resume Examples & Samples

  • Coordinates the processes and activities that focus on restoring service after an incident occurs
  • Monitors environment health and the facilitation of high severity incidents to improve the state of service availability and continuity
  • Operate and monitor computer and peripheral equipment
  • Coordinates the efforts of all functions to complete scheduled jobs in a timely manner
  • Documents all problems (hardware, application, facility, etc.) and takes corrective action as required
  • Interfaces with other departments as required
  • Experience with Windows XP and Windows 7
  • Experience with Microsoft Office Suite
  • Experience with Internet Explorer
  • Must be willing to work rotating shift coverage, 4 day shift 7am - 7pm, 4 days off, then 4 night shift 7pm - 7am, and two weeks in succession
  • Healthcare Experience
  • Prior Leadership experience
  • Technology support experience
23

Systems Integ Consultant Resume Examples & Samples

  • Be the Technical Design Authority for the IPcenter autonomics platform –
  • Engineering graduate (BE / B.Tech.) with 15+ years of relevant experience
  • Should have grown technically in the IT infrastructure management / systems integration field, with varied experience on different hardware platforms, network / server support & integration, OS / messaging / storage / database platforms, web technologies etc
  • Typically would have started as a support engineer, gaining experience in the areas listed above; should have proficient level skills in at least one of these
  • Proficiency in IT Service Management process framework is needed. ITIL Foundation certificate is mandatory. ITIL Intermediate certificate highly desirable
  • Should have worked in a managed services provider organization, be exposed to global delivery model and operate in teams working across time zones
  • Experience with IPsoft’s IPcenter platform highly desirable
  • Experiential implementation & architectural knowledge of ITSM tools: ServiceNow (preferred), BMC Remedy (acceptable), including CMDB products like BMC Atrium, ServiceNow CMDB etc. & discovery tools like BMC ADDM, Nebula, ServiceNow Discovery etc. Experiential implementation & architectural knowledge of Service Automation tools like BMC Atrium Orchestrator / HP Operations Orchestrator / BMC Bladelogic / Chef / Puppet etc
  • Good interpersonal skills, with ability to collaborate in a diverse team
  • Good communication (written & oral) & presentation skills, business analysis and problem solving skills, self-initiated, quick learner; should be able to handle stakeholders at senior levels & influence decisions
24

Consultant, Systems Programming Resume Examples & Samples

  • Maintain and support WAS on the mainframe. Assist with the building of deployment scripts and batch jobs for application teams to deploy their code
  • Upgrade WAS as required to insure Mastercard remains on a supported release
  • Provide Level 2 problem determination in regards to WAS, Java and supporting software. Engage other mainframe systems programmers as needed to resolve incidents expeditiously. Coordinate Technical Response teams as needed to obtain support for software outside your area of expertise
  • Engage and coordinate IBM and other vendors as needed for incident and implementation support as needed
  • Complete status reports, implementations, troubleshooting and maintain project plans as required. Lead software upgrade projects as required that include coordination of tasks from areas outside of the Systems Programming team
  • Accurately document duties and procedures to aid the department in cross-training and absentee coverage. Complete audit requirements on a monthly and quarterly basis by verifying software releases and implementations
  • Support business disaster recovery procedures or fail over testing for assigned areas of responsibility. Prepare and coordinate appropriate training to data center staff
  • Ability to adhere to a standard work schedule as defined by the department, plus on-call rotation and after hours support and implementations that can require evening and weekend work
  • Knowledge of and experience with Transaction Server, MQ, DB2 and related tools a plus
  • Ability to install, support and diagnose third party software
25

Nexperia Systems & Processes Business Consultant Resume Examples & Samples

  • Initiate / drive improvements to obtain effective and efficient supply chain processes
  • Represent the business in supply chain management projects with relation to systems and processes as defined in the agreed SCM roadmap or by local management
  • Provide consultancy to end users and (higher) management on complex supply chain topics
  • Translate business requirements into procedures, processes or functional system specifications and put them forward through the change control and implementation process
  • Ensure a continuous service of operational systems and other associated applications
  • Provide support on “how-to” questions and ad hoc activities that enable end users to execute their function
  • Train the user community to operate and optimize the use of the processes, procedures and supporting systems
  • Drive and support system related projects and improvements
  • Prefer experience with ERP and/or planning systems (such as SAP (MM/PP/SD) and i2)
  • Ability to learn and grasp system concepts, functionality and business processes
  • 2 – 4 years of proven results in Supply Chain-/Business Planning, IT, and/or S&P roles
  • Deep knowledge of Advanced Planning and Supply Chain concepts
  • Experience in Semiconductor industry, outstanding Supply Chain network and business understanding
  • Strong analytical and communication skills; able to analyze situations, formulate proposals for improvement, get them accepted and drive realization
  • Ability to work in cross-functional, virtual and international teams
26

Nexperia Systems & Processes Business Consultant Resume Examples & Samples

  • Provides first line support for Demand Manager and S&OP community
  • Support process cadence and ensure a continuous service of operational systems and other associated applications
  • Initiate / drive improvements to obtain effective and efficient S&OP/Business Planning processes
  • Provide Consultancy to improve Supply Chain and Capacity Modeling methods Represent the business in supply chain management projects with relation to systems and processes as defined in the agreed SCM roadmap
  • Participate in DM and S&OP related projects as a subject matter expert or lead
27

Nexperia Systems & Processes Business Consultant Resume Examples & Samples

  • Able to capture business (process) requirements in the area of O2C and convey with clarity, structure and conciseness to IT counterparts
  • 2 – 4 years of proven results in Order Fulfilment, Customer Supply Chain, IT, and/or S&P roles
  • Deep knowledge of SAP (SD, MM, PP) and Supply Chain concepts
  • Continuous improvement mindset
28

Consultant, Systems Analysis Resume Examples & Samples

  • Responsible for delivering high-quality business and functional requirements (in the form of user stories) to the development teams for the purpose of completing the design, coding, testing, and implementation phases of the project life cycle
  • Works closely with analysts and developers from impacted teams to refine requirements for new functionality and enhancements for service platforms
  • Leads requirements gathering and review sessions for complex applications including functionality such as encryption and certificate management
  • Facilitates story elaboration, including creation of detailed, comprehensive acceptance criteria
  • Performs analysis of system requirements and works closely with the development teams to ensure proper designs are achieved
  • Ensures functionality is delivered in as lean a fashion as possible, with a constant focus on identifying and delivering the MVP
  • Works with the Program Leader to ensure the top of the story backlog is kept in a prioritized, estimated, and elaborated state
  • Provides technical analysis of application software to ensure that business and functional requirements can be met
  • Reviews test cases to ensure accuracy and complete coverage of the story’s acceptance criteria
  • Coordinates offshore testing of new functionality, as well as regression testing, load testing, and penetration testing
  • Provides technical support to client applications teams during implementations of new services and provides subject matter expertise for support escalations
29

IT Systems Management Consultant Resume Examples & Samples

  • Coordinate the processes and activities that focus on restoring service after an incident occurs
  • Monitor environment health and the facilitation of high severity incidents to improve the state of service availability and continuity
  • Coordinate the efforts of all functions to complete scheduled jobs in a timely manner
  • Must be willing and able to work rotating shift coverage: 4 day shift 7am -7pm, 4 days off, then 4 night shift 7pm - 7am, and two weeks in succession
30

IT Systems Analysis Consultant Resume Examples & Samples

  • Responsible for triage of incident, problem, and service request tickets in ServiceNow
  • Assign tickets to analysts and developers, ensuring adequate information is included to resolve the issue
  • Assist client in accurate use of ServiceNow
  • Proficiency with ServiceNow, Word, Excel, Visio, PowerPoint
31

Business Systems Analysis Consultant Resume Examples & Samples

  • Conduct business process analyses, needs assessments, and preliminary cost/benefits analyses
  • Work with business users to define and analyze problems and align the most appropriate technology solution
  • Solicit, develop, document, and manage requirements including detailed design and business rules to support the business requirements
  • Understand and position solutions based on current and future business need
  • Work with business users to create appropriate use cases and user stories to test results ensuring quality product launches
  • Review system test plans and align appropriate business and IT resources for user acceptance testing
  • Manage change request process to ensure that appropriate documentation is updated when change requests are adopted
  • Review and provide input on process design work prior to requirement adoption
32

Systems Integ Consultant Resume Examples & Samples

  • Conduct analytics to determine high value automation opportunities to be included in the automation pipeline. The analytics will identify the demand signal sources and the expected yield of the automation
  • Collaborate within the Delivery organization to provide the Standard Operating Procedures. These procedures will depict the details of how the delivery activities are performed and will be used as the blueprint for mechanizing the activities through automation
  • Collaborate with the Account delivery teams and the automation team to negotiate change for implementing automation
  • Help prepare the delivery organization during the automation development and deployment activities (ie. creating test cases, testing environments, test data, security credentials)
  • 10+ years of experience in performing service delivery in a multi-tenant, ITO related services environment
  • Expert level competency in Unix server and associated services technology
  • Very strong teamwork and collaboration skills for identifying, prioritizing and deploying automation within the infrastructure technology areas. This includes, but not limited to server , AD or LDAP, Backup, network, storage, hardware, hypervisors like VMware, monitoring tools, etc
  • Highly effective verbal and written communication skills for communicating and negotiating change
  • Must have deep experience with ITSM platforms and the ITIL processes for Incident, Request and Change. Preferable experience with Dell Services platforms like OPASv2 and OPASv3
  • Must be a self-starter and assertive in driving change
33

IT Systems Management Consultant Resume Examples & Samples

  • Provision VM or virtual environment using OpenShift to install JBoss, NGINX, and other web app software
  • Provide Support in Continuous, Integration and Development using Jenkins
  • Provide technical support in troubleshooting application development infrastructure
  • 5 years of IT Infrastructure management and support experience mainly in the UNIX / Linux
  • Experience with Continuous integration and development (using tools like Jenkins, Maven or anthill pro)
  • Experience writing SQL queries and / or Oracle PL / SQL
  • 5 years of web based application development experience
34

Systems Transition Consultant Resume Examples & Samples

  • Be part of project pursuit strategies to deliver the best solutions
  • Engages, and identifies sales opportunities at competitive installed base sites as a technical consultant to existing sales channel
  • Develops migration project plans from Competitive DCS systems to DeltaV
  • Assists customers in justifying projects to transition DeltaV through Quantifying Business Results (QBR), reducing risk, and reducing switching costs
  • Develops demonstrations and other collateral of Competitive DCS integrated with DeltaV
  • Provides technical leadership in selling and implementing transition plans to DeltaV
  • Develop and provide local and regional training on migration products and solutions for sales and implementation organizations involved in migration pursuits and projects
  • Develop and provide local and regional migration seminars for customers on migration products and solutions
  • Develops project hardware and software solutions Competitive DCS to DeltaV replacements
  • Takes part in customer sales presentations involving technical and engineering services for transition of competitive DCS to DeltaV
  • Knowledgeable in all areas of project planning and management. Establishes project scope and implementation plan/schedule
  • May provide technical leadership in project activities, including implementing modifications to system configuration software, interfaces, 3rd party software, and custom software
  • Have leadership skills to lead distributed project teams composed of service providers from a variety of engineering centres within the organization
  • BSc Degree in Engineering, Eletrotechnical or equivalent
  • 8+ yr. experience in Project Execution, Technical Lead, Technical Consulting, or equivalent experience with Competitive Distributed Control Systems, primarily Honeywell TDC2000/TDC3000, TPS, PlantScape, Experion PKS, etc
  • Experience on other Competitive Platforms i.e. Measurex, Alcont, Taylor MOD300, ABB ADVANT, Centum-XL, Centum CS, CS3000, etc is a plus
  • Successful candidate needs to demonstrate experience in project implementation methodology and typical solutions implemented at Honeywell customer sites
  • Must have consultative selling skills to assist customers in identifying, scoping, and justifying projects. Must also demonstrate customer presentation skills
  • Fluent in English Language (spoken/written) a requirement, fluency in other European languages (German, French, Dutch) highly desirable
35

Consultant, Systems Analysis Resume Examples & Samples

  • Have you ever brought a product to market on a global scale?
  • Do you want to be a part of a collaborative environment?
  • Are you motivated to stay on the cutting edge of technology?
  • Applies technical capabilities within own discipline to coach and develop junior employees
  • Defines project requirements and leads estimating efforts to fulfill requirements
  • Provides input into performance appraisal process for some junior employees or team members
  • Identifies appropriate solutions for more complex, less common issues
  • Assists with analysis of support ticket issues
36

Senior Consultant, Systems Resume Examples & Samples

  • Degree in IT/Engineering with relevant experience in infrastructure deployment equipped with relevant training in Microsoft Windows and VMware
  • Prior experience in System administration and operations tasks including Windows/Unix/Linux operating system security hardening, storage and backup management, network & security management, virtual environment, capacity planning, version/patch management, and lifecycle upgrade management
  • Good team work and troubleshooting skills
37

EO / IR Imaging Systems Technology Consultant Resume Examples & Samples

  • 5+ years of experience with EO/IR imaging research and development
  • Experience with the EO/IR DoD industrial base
  • Ability to work in a fast–paced environment
  • MA or MS degree in EE or Physics required
  • Experience with government–sponsored research activities
  • Experience with the analysis, design, or fabrication of infrared focal plane arrays and related opto–electronic materials
  • Experience with the analysis, design, or fabrication of imaging systems across a variety of IR spectral bands
  • Experience with the management of R&D programs
  • Knowledge of novel materials and semiconductor device physics
  • Ability to identify critical functions and components that impact imaging or sensing systems
  • PhD degree in EE or Physics preferred
38

Systems Analysis Consultant Resume Examples & Samples

  • Work with customers, application developers, architects and team members to understand business requirements that drive the analysis and design of quality business solutions. Involved in the full systems lifecycle and is responsible for creation and maintenance of project lifecycle documents/deliverables (vision document, supplemental specifications, testing plan, testing schedule, testing scenarios, testing outcomes, approvals)
  • Provide assistance and/or lead application development project deliverables – e.g. vision document, supplemental specifications, testing plan, testing schedule, testing scenarios, testing outcomes, approvals
  • Manage job and project requirements so that projects are completed on time and within budget. May be accountable for the review of documentation such as design documents, architecture and flow diagrams
  • Provide expert business and/or technical support for both project and production related activities
  • Assure compliance to required standards
  • Interfaces with the business areas, technical staff and project teams to drive value. This includes providing alternative solutions with maximum benefits while reducing cost (e.g. cost benefit analysis, pros/cons of solutions)
  • May assist in the identification and resolution of complex UAT defects to ensure minimal production and UAT defects are realized. May interface closely with the business and technical staff on the team during all phases of the project, including unit and system testing, integration and UAT testing culminating with implementation checkout and post implementation support depending on the complexity of effort
  • 7 – 10 years of experience in Information Technology
  • Bachelor’s degree in Information Technology or related field
  • Experience developing Automation framework
  • Experience with QA
  • Experience with Java or C# applications
  • Experience in healthcare
39

Student Systems MC Consultant Resume Examples & Samples

  • Work directly with clients to implement, support and integrate Workday technology solutions into their business environments
  • Provide delivery support for Workday applications to our clients
  • Manage small teams
  • 3-5 years of experience in one or more of the following: Registrar’s office, Admissions office, financial aid office, AND/OR Higher education CIO office
  • 3-5 years of experience in one or more of the following areas: Workday Human Capital Management (HCM), Workday Financials, Workday Student functional configuration and implementation or technical integration within Higher Education
  • 3 years of experience with Banner and/or PeopleSoft Campus Solutions is a plus
  • 1-3 years Demonstrated proven prior success in roles utilizing Workday directly
  • Strong analytical skills and tools such as excel used to translate information from meetings into documentation that can be shared with meeting participants and project teams
  • Excellent communication skills - oral and written - and the interpersonal skills needed quickly to establish relationships of trust and collaboration ,Workday Services functional certification a plus**
40

It-systems Analysis Consultant Resume Examples & Samples

  • Ability to understand business requirements and convert them into user stories in Gherkin format
  • Ability to work with offshore development and testing staff to review the user stories
  • Provide any clarifications and act as a conduit between business and IT resources
41

Systems Administration Consultant Resume Examples & Samples

  • Remotely monitor and troubleshoot physical and virtual servers, storages and IT systems around Deloitte Central Europe in a 24x7x365 environment
  • Provide support for Microsoft servers, MS SQL, MS SharePoint, DNS, DHCP, Active Directory, Group Policy, virtualized solutions by VMWare and Microsoft and backup technologies
  • Proactively identify and respond to events impacting IT systems and applications
  • Cooperate with Incident Management during high and critical events
  • Implement IT system changes
  • Configure systems monitoring and management tools to detect and identify issues
  • Provide high quality support to other technical IT teams within Deloitte Central Europe Business Services Center
  • Prepare guides and documentation
  • Cooperate with Deloitte Central Europe Business Services Center leaders and global IT teams
  • Supervise vendors in implementation and technical support tasks
42

Systems Administration Principal Consultant Resume Examples & Samples

  • SME and Mentor for the team
  • Monitoring abend queue
  • Perform System health checks
  • Handle activities on people soft HR, Payroll, Financials, CRM, and Brand Systems
  • Monitoring running jobs in late queue
  • Monitoring jobs which are waiting for time, dependencies and resource
  • Late queue Jobs to be checked and escalated
  • Job abends to be checked and escalated as per priority
  • Perform Monitoring console
  • Killing the running jobs as per the guidance of the programmer through SDSF Panel
  • Monitor omegamon for job processing
  • Restarting from top or step wise /Cancelling of abend jobs
  • Demanding the jobs as per programmers’ request
  • Problem solving, knowledge of the environment
  • Proficient knowledge of supported applications and environment
  • Proficient knowledge of the Mainframe environment and UNIX Environment
  • Working knowledge of Mainframe, Remedy ticketing tool, C-Mod, Attachmate Extra, X-treme-TWS Monitoring Tools etc
  • Working knowledge of System Health Check, monitoring batch jobs, lates and abends
  • Possess knowledge logging remedy tickets and escalating Process
  • Handle incident process through SOX resolution closure
  • Support Disaster Recovery Tests - Batch Processing
  • Very good English speaking ability
  • Knowledge of Unix / AIX technologies that pertains to computer system environments and related infrastructures
  • Typically requires 8 years’ relevant experience
  • Strong ability to develop business relationships and communicate effectively with the user community
  • Excellent understanding of the fundamentals of network, server, and desktop administration, installations, upgrades, techniques, tools, and equipment
  • Applies excellent understanding of customer service techniques as required to address problems with PC based tools and products
43

IT Systems Management Consultant Resume Examples & Samples

  • Develops innovative approaches
  • Sought out as expert
  • Performs incident management, service restoration, and / or change verification activities
  • Utilize documentation, associated topologies, change activity, monitoring tools, and expertise to monitor and validate overall environment health providing higher - level support for support groups with respect to critical applications health
  • Perform manual application and portal test to ensure systems are available and functioning. Complete 'check - out' of all critical applications to identity possible business impact
  • Acknowledge, validate, and correlate monitoring alerts. Proactively monitor and trend component / application / product performance and degradation
  • Provides explanations and information to others on difficult issues
  • Acts as a resource for others with less experience
  • 1 or more years IT Operations experience
  • 1 or more years IT Customer Service experience, i.e. Assesses and interprets customer needs and requirements
  • 1 or more years Solving moderately complex problems and / or conducts moderately complex analyses
  • 1 or more years of incident management experience, i.e. Drive service restoration, prevention & reporting and documentation of incidents
  • Candidate must have experience with 1 or more of the following: Windows XP, Windows 7, Microsoft Office Suite, Internet Explorer
  • ITIL V3 Foundation Certified
44

IT Systems Integ Consultant Resume Examples & Samples

  • Advanced understanding of services related processes and technologies
  • In-depth knowledge of assessing operational risk on profitability and impacts to service delivery
  • Experience in assessing service delivery cost driver attributes of complex services
  • Complete understanding and ability to construct, tailor, and negotiate service contracts (e.g. SOW ) for both customer engagement and partner provisioning
  • Speak English fluently
45

Industrial Controls Systems ICS Consultant Resume Examples & Samples

  • A Bachelor's degree or six or more years of experience
  • Must have substantial, senior level experience in security assessments and incident response related to SCADA, industrial controls, critical systems protection, and critical infrastructure protection (CIP)
  • Proficient knowledge Critical Infrastructure Protection (NERC CIP) compliance, along with general compliance
  • Previous experience in Critical Infrastructure Assessments
  • Previous experience using the Cyber Security Evaluation Tool (CSET) tool
  • Familiarity with NIST standards is desired
  • Proven communication skills to target audiences that include, but are not limited to, executive management (CEO, CFO, CIO, CSO, board of directors, etc…) and production personnel is essential
  • In addition, the following skills will also be important in performing this role
  • An advanced understanding of Security Concerns and Threats specific to various Operational Technologies
  • Engagement and / or Project Management with focus on Deliverables and Customer Satisfaction
  • Strong communication and presentation skills including the ability to articulate well in both written and oral communication
  • Very detail-oriented and able to interact with other staff and customers effectively, in person or by phone
  • Experience with media, including previous media-training, working in support of sales and marketing, and the ability to work comfortably acting as an extension of the Verizon marketing/PR team when communicating with trade publications and major media/news outlets would also be a plus
46

Systems Configuration Consultant Resume Examples & Samples

  • Works with Implementation Manager and client to identify necessary technology components for new programs
  • Develops and prepares information necessary for setup of appropriate systems to include: JURIS parameters, structure and policy setup; Disability parameters; FMLA and Leave parameters; Benefit Plan matrix setup; Call Center setup including dissemination matrix; iVOS parameters; OneTeam Managed Care; SIR imaging; StrataWare bill review; VSR setup; viaOne Product Suite and OSHA; additional ancillary or systems needed for the specified project
  • Works with Implementation Manager to engage project manager for custom projects
  • Communicates activity progress to involved parties
  • Alerts Implementation Manager to issues involving clients as appropriate
  • Transitions program to Client Support Services (CSS) after implementation for ongoing maintenance
  • Coordinates reverse implementation of systems technology (to include all systems listed above) upon loss of client
  • Thorough knowledge of insurance-related procedures and/or managed care systems and operations
  • Strong statistical analysis skills
  • Excellent oral and written communication, including presentation skills