Business Improvement Resume Samples

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H Huels

Haley

Huels

482 Berneice Shores

Houston

+1 (555) 863 1861

482 Berneice Shores

Houston

Phone

p +1 (555) 863 1861

Experience Experience

Boston, MA

Business Improvement Manager

Boston, MA

Hackett-Gorczany

Boston, MA

Business Improvement Manager

Leading and managing transformation projects to systematically optimise manufacturing processes regarding efficiency,
Monitoring and Reporting on overall progress of Kaizen Programme (including year on year productivity improvement, leadership advocacy)
Analytical and conceptual thinking – using logic and reason, creative and strategic
Managing the relationship between Business Improvement and senior leaders including General Managers and Executive Leaders
Working knowledge of stockbroking back office procedures
Training and coaching managers and their teams
Partner with the NAB Wealth business to embed a culture of continuous improvement, providing coaching in relation to the use of Kaizen tools and methodology

San Francisco, CA

Specialist Business Improvement

San Francisco, CA

Flatley, O'Connell and Hilll

San Francisco, CA

Specialist Business Improvement

Being a trusted advisor providing assistance and coaching to project teams to meet their scope and project timeframe
Facilitate the delivery of our transformation programme focussed on cost and production productivity (Productivity Driving Performance)
Facilitating and implementing Business Improvement initiatives as identified by the leadership group
Interpret initiative valuation principles and assist initiative owners with the application of such principles
Proactively identifying site improvement opportunities
Supporting site leadership in their “day-to-day” improvement activities
Business Improvement qualification ( i.e. Six Sigma, Lean)

present

Boston, MA

DP Ns-business Improvement Specialist

Boston, MA

Gibson, Effertz and O'Reilly

present

Boston, MA

DP Ns-business Improvement Specialist

present

Work with leaders and managers to develop plans for business improvements and cost saving projects
Work with leaders and managers to identify and secure resources for improvement initiatives
Maintain improvement documentation for own workload
Identify potential business improvements and cost savings, and deliver findings to managers in each area
Offer consultancy, coaching and hands-on delivery to assist each business area in implementing business improvements
Work to, and improves upon team standards, using templates and control processes agreed by the Team
Keep stakeholders informed and positively contributes to make the business improvement activity a success

Education Education

Bachelor’s Degree in Interaction With Senior Individuals Throughout

Strayer University

Bachelor’s Degree in Interaction With Senior Individuals Throughout

Skills Skills

Good knowledge of MS Office and SAP
Demonstrated strong written correspondence ability
Ability to communicate concisely and clearly with senior management
Strong problem-solving skills
Ability to comply with guidelines and standards
Strong communication skills
Demonstrated ability to identify root causes of dealer performance issues & implement corrective actions across all dealership departments
Strong influencing skills
Very good analytical and conceptual skills
Flexible and capable of working within a continuously changing environment

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15 Business Improvement resume templates

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Business Improvement Manager Resume Examples & Samples

Regional Business Management Expert – complete in-depth dealer financial analysis on an on-going basis. Identify trends and implement programs to improve overall dealership profitability and performance
Regional lead for implementation and execution of Dealer Improvement Process, and responsible for all facets of DIP. Leads Regional business management and dealer profitability programs
Process coach to Dealerships and VWoA Field colleagues. Advise on process improvement with dealership operations, sales, aftersales, CES, and profitability
Assess performance for each Dealer through in-depth Business & Financial analysis
Develop dialogue with Dealers that can be measured & tracked that details strengths & weaknesses of individual Dealer performance
Responsible for written communications with Dealer after every Dealer contact. The correspondence will include: Objectives & progress vs. objectives for Sales, registrations, financial performance & progress (or lack of) against all measures
Identify operational areas for improvement at each Dealer. Develop & implement the turn-around plan for each Dealer, & develop tacking mechanisms for Dealer & VW
Manage all aspects of the performance improvement programs that are implemented at each dealership. Consistently communicate the progress of each program to both Dealers & VW stakeholders
Responsible for determining when to execute legal strategies for improvement/termination and ability to represent VWoA as expert witness
Prospect for potential Dealer candidates in any underperforming market area and making competitive contacts within the specific markets. Provide Dealer prospect list to VW on a regular basis
Provide hands-on training of retail improvement programs will be necessary to ensure Dealers are prepared to train their employees and implement the agreed upon improvement plans
Responsible for the identification, development, & implementation of individual Dealer SSI/CSI improvement plans
Lead cross function team with Sale Operations, Legal, and Regional Leadership to execute on any legal termination strategy initiated at any of the dealerships including all dialogue & correspondence up to & through termination &/or a buy-sell between existing Dealer & new Dealer. This will only occur after determination has been made with concurrence from General Managers within the Dealer Development department & legal approval for the strategy. Several legal cases may be pending at the same time
Success will be measured on the Sales, registration, After Sales growth, improved customer experience, & financial improvement for each dealership, &/or by the quality of the developmental strategy implemented for market representation actions proposed & executed
10-12 years
Communication skills – interpersonal, presentation and written
Resource management
10-12 years of automotive experience; 7+ years of dealer contact experience in Region/Field level positions
Demonstrated ability to identify root causes of dealer performance issues & implement corrective actions across all dealership departments
Proven performance track record in both sales and aftersales Field positions
Demonstrated success with business management and dealer financial analytics
Demonstrated strong written correspondence ability
Strong acumen in problem solving, process improvement and development of dealership action plans
Demonstrated ability to communicate with multiple levels of management within VWoA, legal and dealership personnel
Sales & Service/Parts experience preferred
Actual retail dealership experience highly valued

Business Improvement Manager Resume Examples & Samples

Assess performance for each Dealer through in-depth Business and Financial analysis
Develop dialogue with Dealers that can be measured and tracked that details strengths and weaknesses of individual Dealer performance
Responsible for written communications with Dealer after every Dealer contact. The correspondence will include: Objectives and progress vs. objectives for Sales, registrations, financial performance and progress (or lack of) against all measures
Identify operational areas for improvement at each Dealer. Develop and implement the turn-around plan for each Dealer, and develop tacking mechanisms for Dealer and VW
Manage all aspects of the performance improvement programs that are implemented at each dealership. Consistently communicate the progress of each program to both Dealers and VW stakeholders
Responsible for the identification, development, and implementation of individual Dealer SSI/CSI improvement plans
Lead cross function team with Sale Operations, Legal, and Regional Leadership to execute on any legal termination strategy initiated at any of the dealerships including all dialogue and correspondence up to and through termination and/or a buy-sell between existing Dealer and new Dealer. This will only occur after determination has been made with concurrence from General Managers within the Dealer Development department and legal approval for the strategy. Several legal cases may be pending at the same time
Success will be measured on the Sales, registration, After Sales growth, improved customer experience, and financial improvement for each dealership, and/or by the quality of the developmental strategy implemented for market representation actions proposed and executed

Business Improvement Manager Resume Examples & Samples

Bachelor's degree in Business, Finance, or Accountancy
3-5 years post qualification in Accountancy would be preferred e.g. ACCA, ACMA, CPA
Advanced user of Microsoft Excel and PowerPoint
Minimum of 5-10 years experience working in finance, commercial, or operations functions for a multinational engineering consultancy

Senior BA / Business Improvement Manager Resume Examples & Samples

Helping to identify, lead and deliver large scale, end to end initiatives across the Finance Value Chain (with significant financial impact) to improve business systems and processes, workflows, and managing cross functional teams to action these opportunities (including all re-engineering efforts)
Delivering agreed outcomes for large Business Improvement initiatives and produce measurable outcomes
Overseeing Business Improvement initiatives and ensure improvements are implemented at all stages of each project
Ensuring an appropriate level of benefits management is maintained and collaborate closely with Change & Operations in order to ensure accurate financial reporting on all initiatives and projects
Driving ongoing stakeholder management and engagement with colleagues at all levels, including senior and executive leaders
Driving implementation of enterprise agreed business tools, methodologies and frameworks across F&S
Leading the development of methods, standards, checklists, procedures, business tools and templates for Kaizen where required
Driving and collaborating with our suppliers to ensure end to end value chain accountability and improvement is seen in all relationships

Business Improvement Manager Resume Examples & Samples

Managing the relationship between Business Improvement and senior leaders including General Managers and Executive Leaders
Work with designated leaders to develop, prioritise and manage a Kaizen programme based upon strategic priorities
Deliver agreed outcomes for Kaizen initiatives, to include signed off business cases (where applicable), work plans and regular status reporting
Ensure change management is appropriately addressed at all stages of each project
Partner with the NAB Wealth business to embed a culture of continuous improvement, providing coaching in relation to the use of Kaizen tools and methodology
Monitoring and Reporting on overall progress of Kaizen Programme (including year on year productivity improvement, leadership advocacy)

Business Improvement Intern Resume Examples & Samples

11 month Placement – Immediate Start
Completing or recent graduate degree/Masters in Business Systems/HR, IT or Process/Systems Engineering
Considerable proficiency in Microsoft Office e.g. Excel and PowerPoint
Excellent interpersonal skills and the ability to work in a team environment

Business Improvement Lead Resume Examples & Samples

Minimum 7 years of progressive experience in operations environments
Demonstrated leadership working in a matrix organization
Background in Operations, Project Management, or Supply Chain preferred

Business Improvement Manager Resume Examples & Samples

Solid years of experience in Business Improvement consulting and Process Management preferably within the financial industry
Technical degree (Engineering, etc), Certified Lean Six Sigma, Black Belt and AOM
Excellent stakeholder management and influencing skills
Sound experience in project management and tools, agile methodology, process analysis tools and techniques, solutions architecture
Proven track record in delivering medium to complex process improvement initiatives (including automation) that have quantifiable business benefits
Proven experience in Minitab and Quality Systems such as ISO 9001, CMMI
Sound analytical skills

Head of Business Improvement Resume Examples & Samples

Leadership of the Customer Communications and Complaints Teams
A team of Delivery and Change and Implementation Managers,
A Customer Analytics Manager and the Replacement Certificates team
Customer Experience & Continual Improvement
Develop and deliver strategy for proactive analysis of customer contact and complaints data as well as developing insights from customers and customer-facing staff to establish priorities for service improvements projects within Pearson UK
Promote the use of data-driven decisions to inform service improvements and proactively resolve customer issues throughout the Customer Service Division, resulting in reduced inbound call and email volumes
Lead the team to deliver on service improvement projects within the division and PUK in line with strategic goals of the division
Management information, reporting and presenting for the Customer Service Division. Ensuring the quality and accuracy of the Customer Service Executive Dashboard, including the creation, maintenance and development of a wide range of management information reports in order to provide an accurate representation of operational performance and customer satisfaction. Project Delivery & Implementation
Act as the Voice of the customer with Pearson, influencing effectively to promote the needs of all customer groups
Develop and deliver strategy to ensure effectiveness of our customer communications, including key measures to determine the impact and success of customer communications and lead team to achieve measurable improvements
Manage the internal communication of important updates and messages to Customer Service staff, to ensure that they have the right information needed to do their jobs
Ensure the effectiveness of website & social media channels owned by Customer Services
Lead the PUK-wide Continual Improvement Board with the aim of minimising and preventing customer complaints and improving the overall customer experience
Accountable for the business-critical replacement certificate function within PUK. The Replacement Certificates Team consists of four advisors. Act as escalation point for problematic applications and complaints Management of the Divisional Budget and forecasting
Maintain a management overview of the multi-million pound Divisional Budget, working with Finance teams to plan and forecast budgetary needs. Working with Director and other Heads of department to control divisional and departmental budgets

Business Improvement Lead Resume Examples & Samples

Skills and experience in coaching and influencing senior stakeholders whilst building relationships in a collaborative manner
Ability to proactively produce, consult and follow through on significant internal communications plans and strategies and to develop and contribute to external communications plans and strategies, leveraging social media mediums
Strong payments experience with a broad understanding of Transaction Banking
Drives engagement proactively through networking and socialisation through digital technology
Commercial thinker, able to demonstrate in-depth customer insight and act on opportunities
Written communications reflects strong understanding of ANZ’s business and the market whilst also exhibiting extremely strong communication and presentation (including PowerPoint) skills

Senior Director Enterprise Business Improvement Resume Examples & Samples

Partners with senior leaders to define strategy and techniques to consistently achieve breakthrough levels of business improvement. Engages leadership to influence endorsement and support of continuous improvement
Works across organizational boundaries to foster continuous improvement culture and develop business improvement as core competency. Creates and executes roadmap for competence building ensuring alignment with strategic priorities. Encourages communication and involvement in capability development and workforce skill-up through training, coaching, mentoring and networking in Functional Excellence Team (FET) and conferences. core competence is the communication, involvement, and deep commitment toworking across organizational boundaries
Directs center of excellence (CoE) providing Lean Six Sigma methodologies, technology, tools, training, expertise and consulting. Manages assurance program to drive consistent and disciplined application of Lean Six Sigma
Delivers insightful analysis and recommendations to executive leadership on continuous improvement. Manages development and reporting of analytics dashboards
Responsible for coordinating development and execution of a portfolio of complex, enterprise-wide improvement initiatives crossing multiple business units. Assists business leaders to ensure projects are effectively planned, deployed and managed to achieve business objectives
Manages staff selection, performance and development to ensure team achieves goals and expectations
Minimum undergraduate degree in finance, accounting, engineering or relevant field required
Minimum 15 years business improvement experience required
Previous leadership experienced required
Lean Six Sigma Master Black Belt certification preferred
Demonstrates in-depth and up-to-date knowledge of Knowledge of Lean Six Sigma principles and DMAIC process for achieving organizational efficiency
Change management and ability to create a compelling vision and drive change throughout the organization
Ability to effectively manage complex stakeholder relationships in cross-function matrix environment
Can influence outcomes without direct authority

Business Improvement Manager, Director Resume Examples & Samples

(20%) Conduct business assessment with business leaders, influence and identify offshoring/outsourcing strategy, and manage multiple parallel process migrations. Demonstrate ability to work across functions and business lines within and outside Transaction Banking to develop collaboration and buy-in. Ability to measure success of the initiatives
(20%) Align with business leaders to execute both strategic and tactical efforts related to the low cost geography strategy. Incorporate business trends, business drivers, customer needs and operational opportunities into the strategic decisions
(50%) Interact with senior executives from all lines of business and markets within Transaction Banking to formulate and implement improved business strategies. Leverage operational efficiencies to improve customer experience, sustain business growth and revenue initiatives. Create value through process simplification, business improvement and innovation
(10%) Ad hoc/ Special Projects
A bachelor’s degree from a leading college or university, with an Advanced degree desirable
Minimum of 15+ years of experience in banking
Knowledge of Transaction Banking Industry/Products/Services is a Plus
Must have experience in offshoring process migrations, with the ability to develop actionable recommendations and implementation plans
Experience in business transformation or change management projects in general is preferred
Extremely effective at collaboration and leveraging resources via influence model
Be a strong communicator, have excellent written, presentation, oral communications and interpersonal skills at all levels of a large, complex organization
Must have the business and analytical acumen to create innovative solutions to challenges and the motivation and drive for results
Must be a self-starter and have the ability to work independently
Possess strong leadership skills, be able to motivate and influence others
Have expert level knowledge and proficiency of MS Office (with emphasis on Excel and PowerPoint)

Business Improvement Execution Manager Resume Examples & Samples

Perform existing process mapping and update whenever it is necessary
Build hyphothesis and collect facts to identify pain points/issues/bottlenecks through data analysis, observation, interviews, and time study
Perform and maintain issues prioritization based on criticality to business and confirm with head of departments
Propose potential solutions and confirm it with business owners or users
Develop and maintain live blueprint for all improvement iniatives which will be executed
Develop and communicate improvement initiatives blueprint to all Leads
Develop project charter consists of issues & risks, objective/targets, PIC, high-level timeline, potential solution, estimated cost, expected benefits (qualitative/quantitative), and change impacts
Define and maintain operating model (process flow, organization, KPIs)
Develop and maintain standard procedure and provide required templates for Operations and Business Improvement department
Liaise with Business Improvement Execution & PMO team on initiatives ready for execution
3+ years experience in business process modeling or operating model design
2+ years experience in business improvement
Good communication and presentation skill
Good in data analysis
Have basic knowledge in finance
Advance in excel, powerpoint, and visio

Quality & Business Improvement Director Resume Examples & Samples

Within the country organization he/she is recipient of local alerts and veto and he/she susbsequently decides whether these should be further escalated, towards the Country and GBU/BL management
Safety Assurance is out of the scope of this position, but could be added depending on the skill and and background of the job holder
In case of small units based in Beijing, he/she may act as local Quality Assurance Manager and perform relevant audits and control, manage the local QMS, until a critical size is reached to justify a full time resource

DP Ns-business Improvement Specialist Resume Examples & Samples

Identify potential business improvements and cost savings, and deliver findings to managers in each area
Work with leaders and managers to develop plans for business improvements and cost saving projects
Contribute to the assessment of projects to determine the nature and level of support they require from the Business Analysis team
Offer consultancy, coaching and hands-on delivery to assist each business area in implementing business improvements
Contribute to the scoping of potential business change and IT change projects, generated from the identification of candidate business improvements
Proactively develop relationships with the ability to negotiate and influence at all levels to drive improvement
Consider and utilises a range of approaches and techniques when faced with barriers to delivery and change
Keep stakeholders informed and positively contributes to make the business improvement activity a success
Assist Business Users in the use of improvement tools and methodologies
Maintain and develop the published materials that form the Business Improvements toolbox
Accept peer reviews and undertakes quality reviews
Act upon lessons learned
Take an active part in the team
Work to, and improves upon team standards, using templates and control processes agreed by the Team
Maintain improvement documentation for own workload
Track information on milestones and scorecard items for own workload
Work with leaders and managers to identify and secure resources for improvement initiatives
Occasionally provide cover for Business Analysts by reactively investigating problems/ideas within the business
The ability to present to a range of audiences of different sizes and levels within the business
The ability to think creatively to solve problems, and propose potential solutions
Confidence and the ability to network with, negotiate with, and influence a wide range of people with different backgrounds, responsibilities and motivations
Ability to elicit and understand stakeholder requirements and motivations, understand the wider business need behind requests, model these and communicate these to the delivery teams
Enthusiasm for continually improving the status quo
Excellent observation skills, attention to detail and the ability to absorb business knowledge
Highly proficient in MS Excel and MS Visio, and a competent user of the rest of the MS Office suite
Knowledge and experience of using process techniques and analysis
The ability to coach business areas on analytical methods, tools and techniques
The ability to work on initiative and manage time/deadlines effectively
Experience in mapping as-is processes, preferably using BPMN
Business Process Re-engineering
LEAN/Six Sigma experience
Experience in another Business Improvement methodology
Knowledge of the energy industry

Principal Business Improvement Resume Examples & Samples

Strong and varied leadership approach, with the ability to motivate and develop teams providing an equal blend of vision, challenge and support
Service Delivery / Management experience in a complex / large scale internal and external environment
Strong and influential relationship management skills with stakeholders, suppliers, colleagues and users in pursuit of delivering high quality services whilst maintaining service targets
Applied use of ITIL Framework to deliver process improvement with V3 Foundation as a minimum
Strong analytical skills, and able to make sense of complex and logical problems quickly
Effective problem solver with ability to examine and re-engineer processes, procedures and practices
Ability to work under pressure and demonstrate resilience to ensure the correct solution is selected with a full understanding of the costs, timescales and risk involved
Excellent negotiation skills and the proven ability to manage relationships and adopt a flexible approach where necessary
High level of IT competence with aptitude for learning new technologies and processes with a focus on Service Desk and ITIL technologies and processes
Ability to analyse a range of information sources and to resolve potentially conflicting information and viewpoints to achieve an agreed outcome
Commercially astute – experienced in understanding contractual obligations and working to deliver high quality on this basis
Strong verbal and written communication capabilities with experience of interaction at director level
Understands the provision of data analytics and its potential uses in end user experience and automation
Ability to prioritise and plan, balancing priorities and deadlines
Strong ownership skills to deliver process ownership, obtaining agreement of and effectively communicating policies across the functional area
Communicates written and verbal complex information and ideas to multidisciplinary stakeholders and is able to explain technical concepts to non-technical colleagues
ITIL Managing Across the Lifecycle
ITIL Service Design
ITIL Service Capability – Service Offerings and Agreements
ITIL Continual Service Improvement Lifecycle
BMC IT Service Management
Understanding SFIA

Regional Business Improvement Lead Resume Examples & Samples

Communicate a clear and well-articulated value-proposition
Engage with stakeholders to ensure our positioning within our own and our client’s organization are effective
Develop enticing step change programs of work which excite our customers and set a clear path for innovation and change
Work in teams, with our global subject matter experts across the full range of financial, technical, environmental, social and project delivery disciplines
Consulting experience with a market leading company and consulting to the resources, technical or industrial sectors
An engineering qualification or a strong technical background
A proven track record in identifying growth opportunities and developing innovative solutions to complex operating company challenges
Demonstrated results as a Thought Leader
Demonstrated ability to win work and also execute it
Strong network across the metals, energy or infrastructure sectors

Business Improvement Manager Resume Examples & Samples

To lead and own the CC Continuous Improvement, Content and business Process functions within Customer Care
To secure the delivery of the required outcomes and benefits of our Continuous Improvement roadmap and customer insights gained from model office cycles and customer satisfaction insights
To support business change activity across Customer Care ensuring all relevant teams are engaged, informed and considered during all process change and all processes are maintained and documented
To ensure all change is delivered with a fully agile approach
Supporting the definition and design of a Continuous Improvement Roadmap across all functions within this area of Customer Care
Establishment of a strong performance culture, including governance and reporting to drive ongoing improvements across our operation
Provide support and guidance to direct reports offering clear direction on objectives and indicators of success as well as establishing a framework, which offers clear and consistent approach to development for our Continuous Improvement teams
Development and succession plans are in place and executable at any point to ensure no breaks in consistency or support available. Developing our people is key to our success
Innovative thinking to drive up productivity levels and customer satisfaction in new ways and ensuring ASOS stays current with new technologies and social media developments to match our customers preferred method of contact
As a member of the Customer Care senior management team you’ll also be responsible for working collaboratively to ensure that all areas of Customer Care are working effectively, supporting colleagues where necessary
You’ll represent your area as well of those of your colleagues in the Customer Care senior management team as appropriate in meetings with other teams across ASOS
Senior leadership experience an advantage
Experience of working in a Customer Insights department
Can mentor and develop a team with different levels of experience
Previous experience of leading business improvement activity and representing insights and change throughout a department
Experience in working closely with stakeholders to shape analysis and effect change with the results
Excellent communication skills, able to engage and present to stakeholders and influence all levels and across all functions, internally and externally
Thrives in a values driven business
Used to working in a high volume, fast paced, ever changing environment
Proven ability to multi-task a number of sometimes conflicting priorities
Customer and results focused
Passionate about people and getting the best results for our individual’s performance and investment at ASOS, as well as our customers
Commercially focused and aware of how insight fits into the bigger picture
A passion for data and problem solving
A proactive and pragmatic approach to leadership
Quality, accuracy and attention to detail

Business Improvement Manager, Director Resume Examples & Samples

(50%) Interact with senior executives from all lines of business and markets within Transaction Banking to formulate and implement improved business strategies. Incorporate business trends, business drivers, customer needs and operational opportunities into the strategic decisions. Leverage operational efficiencies to improve customer experience, sustain business growth and revenue initiatives. Create value through process simplification, business improvement and innovation
(40%) Act as enablement resource for senior functional leaders to ensure successful execution of the significant change initiatives either through influence model or actual execution. Provide analytical, modeling and reporting expertise to drive various strategic and business intelligence projects
Minimum of 10+ years of experience in banking, financial institutions and/or consulting

Business Improvement Manager Resume Examples & Samples

Working knowledge of stockbroking back office procedures
Outstanding written, verbal communication and stakeholder management skills
Finance or Business degree or equivalent preferred
Strong analytical and planning skills
Demonstrated understanding of market fundamentals, knowledge of the ASX Market, ACH & ASTC Rules, the Corporations Act and other relevant legislation as it relates to dealing in financial products
Completed RG146 compliance

Business Improvement Resume Examples & Samples

Good knowledge of different processes of the company. Previous position in more than one area of the company as operational business/ improvement / business partner (HR, IM, …)
Open minded, creative and proactive way of working with the spirit of changing things
Soft skills as communication and working in multi-tasking mode
Working in international, tans-functional Teams, Commitment and delivery culture

Business Improvement Lead Resume Examples & Samples

Value Creator - deliver strategic improvement programs that contribute a step change in business financial performance. Leveraging existing assets, review, design and deliver better, more efficient and simpler ways of working across business processes, people, technology and policies to add value to customers. Ensuring that
End-to-end processes are customer centric and follow an optimal flow, maximising cost returns for the business
Develop standardised processes for TP functions to maximise efficiency and reduce complexity
Customer facing processes are targeted to determine significant uplift opportunities, efficiencies and simplifications within and across the group
Robust statistical analysis and contemporary improvement methodologies are used to validate and eliminate the root causes of issues and to ensure that solutions implemented are sustainable
Return a minimum of £3 Million per annum on all programs initiated
Structure a clear, aligned portfolio of projects for assigned division
Business Operator – Develop a network of business contacts to ensure that key strategic programs are executed in line with business requirements and are supported by business leadership and operations. Responsible for own utilisation and staffing on projects, build own “book of work” to ensure delivery of financial objectives
Be a trusted expert and advisor to business leadership and work with them to align contemporary improvement tools and methodologies with business operators
Develop a team based approach and work with business leadership to ensure resource requirements to support strategic initiatives are aligned with the operations of the business and do not impact customer outcomes
People Developer – In order to ensure the sustainability of continuous improvement, work with the business leadership to develop the knowledge and execution capability of both management and frontline staff
Mentor and coach to develop the operating capability of the Group in the use of contemporary improvement methodologies
Mentor at least x3 Green Belts to certification per year
Develop own personal skill levels to become both industry and world leading in the field of process transformation

Business Improvement Specialist Resume Examples & Samples

Delivering business improvement processes, analysis and capabilities including sound controls across South Africa
Identifying, recommending and delivering business improvements that support a step change in performance across Coal in South Africa
Supporting synergies across business improvement activities through knowledge transfer of leading practice and supporting collaboration within the Coal BU
Providing quality technical advice to the Coal BU as required, including input to major plans and proposals
Developing a constructive working relationship with operational, project and support staff so BI activities are aligned and supported
Participate and drive operational business improvement key performance indicators including visits to both opencast and underground operations and conduct of Visible Felt Leadership (VFL)

Business Improvement Director Resume Examples & Samples

Lead and coordinate the strategic business planning process across LOC
Helps the Commercial area and GM to identify
Experience minimum 3 years as FLSM preferably in pharmaceutical industry
English 90%
Strategic and analytic skills
Strong understanding of channels in: retail, institutional, long term care channel and OCG and managed markets
Ability to influence a matrix team consisting of Sales, Market Access, and Organized Customer Group Directors
Possess strong business acumen and project management skills

PIT Business Improvement Resume Examples & Samples

Support the Business Improvement Specialist in maintaining the BI Process on site by assisting with initiatives on site, development of business cases for initiatives and tracking improvement
Facilitation of Top 5 projects through managing workshops, tracking project progress and value delivery
Ensuring the sustainability of the MOS system on site through continual auditing of the MOS principles, administration functions in MOS related tasks
Perform comprehensive data analysis including building control charts for presentations, reading histograms and making inferred conclusions from statistical principles
Complete Development Programme within the 18 - 36 month timeframe and compile evidence of work experience in line with ECSA requirements
Integrate key Learning's and offer input, advise and value – add recommendations after each phase of the developmental programme
Attend all formal courses and seminars as prescribed in the development programme and actively participate in all opportunities for development
Act in the capacity of other roles in the discipline as and when required and deliver on role outcomes as expected in an acting capacity as well as suggest and advise on improvements, or alternative ways of doing things
Identify, propose and participate in improvement or value-add projects relevant to the AO discipline by conducting research and benchmarking against other divisions and industries as well as networking with key internal and external stakeholder
Identify and engage with technical mentor and non-technical coach

Director of Business Improvement Resume Examples & Samples

Implement continuous improvement and best practice sharing culture within Aggregates
Work with and support region personnel to develop tools to improve pricing transparency and efficient sales processes
Be proficient in the technical aspects of Aggregate QC, and Production processes
Communicate regularly with global CCM and other Group departments to follow Group initiatives and determine applicability for NAM markets
Coordinate the development, implementation and support delivery of Aggregate Academy training for Aggregates and Asphalt personnel
Develop and maintain close communications and interactions with
Bachelor’s degree in business/mining or related field
Minimum of 10 years of experience in aggregate production area management, being profit responsible
Ability to operate at a high standard of speed and quality
Highly motivated and driven character, with the drive to succeed
Solid knowledge of the organization, the competences, and products of Lehigh Hanson and HeidelbergCement Group
Technically proficient in Aggregate Sales, QC and Production processes
Excellent communications skills, including fluency in English
Excellent lateral influencing skills
Ability to develop strong working relationships
Ability and willingness to travel throughout NAM, sometimes on short notice and for extended periods
High service mentality toward regions
Computer proficient in Excel, Word and Powerpoint, (SAP a plus)

Business Improvement Manager Resume Examples & Samples

Leading and managing transformation projects to systematically optimise manufacturing processes regarding efficiency,
Supporting the implementation of LEAN principles within the scope of the industrialisation of X programmes
Training and coaching managers and their teams
Providing Lean expertise
Supporting the implementation of the 5 Management Practices and other standards
Ensuring an appropriate level of communication concerning Lean topics
University degree in Engineering, Mechanical Engineering or similar
Several years of experience in Project Management (LEAN projects, Workshop Facilitation)
Experience in the manufacturing of composite parts would be an advantage
Good knowledge of MS Office and SAP
Commitment to continuous improvement
Ability to comply with guidelines and standards
Very good analytical and conceptual skills
Self-confidence and assertiveness
Team player and high flexibility
Fluency in German and an advanced level of English

Specialist Business Improvement Resume Examples & Samples

Facilitate the delivery of our transformation programme focussed on cost and production productivity (Productivity Driving Performance)
Influence and coach initiative owners to deliver results quickly and maximise value
Inspire, role model and coach change behaviours, practices and processes
Interpret cost and production drivers to inform strategic thinking and the evaluation and prioritisation of initiatives
Interpret initiative valuation principles and assist initiative owners with the application of such principles
Facilitate and lead high value initiatives using LEAN tools
Experience and involvement in transformational change programmes
Strong commercial skills (business analysis, management accounting or similar)
An ability to lead through influence, ensure initiatives are delivered on-time and coach management

Business Improvement Specialist Resume Examples & Samples

Analyse and interpret information to identify, prioritise and plan BI initiatives
Facilitate, co-ordinate and implement BI projects
Develop and implement communication- and change management strategies pertaining to tracking BI projects
Ensure conformance to governance and project sign-off
Contribute to the Operational and Group AO team cohesion and effectiveness
Degree / Diploma in Industrial-, Process- or Mining Engineering, or related field
Minimum 3 years' experience in the Industrial Engineering, Process or Mining field within the Mining Industry
Minimum of 1 year Business improvement experience or a related field
Knowledge of the Mining Industry and relevant legislation including the Mine Health and Safety Act
Valid driver's license (EB or higher)

GBS Director of Continuous Business Improvement Resume Examples & Samples

Lead Continuous Business Group including Lean Six Sigma initiative
Manage contracts for GBS third parties/vendors including but not limited to approving scope and scope changes, monitoring contract and SLA compliance, act as single point of contact for each vendor with the various GBS functions and monitor and measure vendor performance against stated goals
Plan, direct, and execute all project activities; ensure project goals and objectives are established and have been met within the set time frame and funding parameters
Establish detailed work plans which identify the activities needed to successfully complete each phase of a project; execute the project according to the project plan
Create status reports and present materials to senior management for review/approval including decisions made and issues encountered – this should occur throughout the project timeline (Initiation-Analysis-Design-Build-Test-Go-Live)
Identify and solve potential problems and evaluate project/program effectiveness
Establish communication schedules and updates to GBS stakeholders on various project tasks including project risks, financial updates, and training and communication plans
Manage relationships with internal business groups responsible for strategies, process consolidations, process improvements, system developments/implementations, and value added initiatives (i.e. Operations, Procurement, IT)
Participate as a member of the GBS leadership team to establish strategy and roadmap for the GBS organization
10+ years Leading Shared Services/GBS Environment
Six Sigma Black Belt
Six Sigma Certification
Experience with Oracle or similar ERP system

Business Improvement Manager Resume Examples & Samples

Leading & facilitating design and delivery of processes & improvement elements of the Enterprise Operating model to achieve a step change improvement in business performance
Leading and coaching internal or external process analysts (green & black belts) to complete the AS IS mapping and deliver measurable business efficiencies through effective TO BE design
Developing and implementing quality processes to specific standards and policies
Setting the performance metrics and aligning the operational KPIs with process changes
Plan and deliver activity across the DMAIC framework and conduct business trials to evidence the impact of new processes. Work with the project teams to plan full roll out

Business Improvement Assistant Resume Examples & Samples

Project managing process improvement projects
Using a combination of Lean and Six Sigma tools to implement impactful and sustainable process change
Identifying subject matter experts and building effective cross-functional teams for the delivery of projects
Implementing process changes
Documenting project changes for process owner
Using date measurement to produce statistical based forecasts for a ‘to-be’ process design
A desire and aptitude for leading multi-disciplinary project teams
A keen interest in Six Sigma & Lean ways of working, or similar process improvement methodology
An ability to collate and analyse data to identify trends
Creative thinking and problem solving skills
A willingness to be flexible, travel and spend periods of time in other QBE offices when required

Business Improvement Manager Resume Examples & Samples

Have a proven track record in project mgmt. & leading multi-discipline engineering teams
Significant experience in EPC industry Engineering Management experience, with site experience, business improvement experience
Extensive project management in EPC industry

Specialist Business Improvement Resume Examples & Samples

Supporting site leadership in their “day-to-day” improvement activities
Proactively identifying site improvement opportunities
Facilitating and implementing Business Improvement initiatives as identified by the leadership group
Being a trusted advisor providing assistance and coaching to project teams to meet their scope and project timeframe
Preparing monthly reports to track and identify trends from production and cost initiatives
Ensuing projects are aligned with site operating context and plan
To succeed in this role, you will have
Tertiary education in a technical or commercial field
A proven ability to effectively influence stakeholders to deliver quality outcomes
Demonstrated experience in Business Improvement
Project management experience

Business Improvement Leader Resume Examples & Samples

Acquisition Integration and Transition
Green Belt or Black Belt Certification a plus
Basic Design and Project Management Software (Auto Cad, MS Visio, MS Project, or similar)

Business Improvement Resume Examples & Samples

Direct strategic thinking and develop an approach and structure to the analyses required to achieve key deliverables for the NextGen strategy
Drive operational excellence, process reengineering and process improvement methodologies
Scope and manage the team’s project portfolio and ensure alignment with the senior management team’s objectives
Effectively manage senior management relationships; facilitate effective communication; and work with the senior management team to assess needs, understand requirements and syndicate solutions
Develop and maintain a plan of action, define roles for project team members based on the project work plan, and manage professional staff
Achieve measurable targets as established in the charter of the initiative and ensure project success
Understand the landscape of best practices and benchmarking across relevant industries (i.e., retail banking and wealth management) that create new opportunities to add value
Oversee complex processes from end-to-end across all geographies and functions
Degree required: BA/BS degree required (an MBA or other advanced degree a plus)
Work experience: Significant experience at a top-tier management consulting firm or in an internal consulting, process re-engineering or change management role; and experience with, and knowledge of, the financial services industry required
Problem solving skills: Passionate problem solver and critical thinker with exceptional analytical skills and a superior ability to highly structure and scope complex problems, apply a range of analytical tools, gain and synthesize insights, and develop solutions
Client management skills: Advanced ability to closely partner with senior and line managers and other stakeholders on projects
Project management skills: Proven ability to frame projects and establish required governance to move projects forward. S/he will have to engage appropriate resources from within the team, from the line areas specifically sponsoring the project, and potentially external consultants or other support areas with the Firm
Communications skills: Strong written and oral executive-level communications skills
Entrepreneurial spirit: Demonstrated track record of being a self-starter that seeks to break the status quo and initiate change