Analyst, Systems Resume Samples

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TS
T Schaefer
Tania
Schaefer
91662 Jovani Mountain
Detroit
MI
+1 (555) 733 9595
91662 Jovani Mountain
Detroit
MI
Phone
p +1 (555) 733 9595
Experience Experience
Los Angeles, CA
Analyst Systems
Los Angeles, CA
Nolan-Rippin
Los Angeles, CA
Analyst Systems
  • Assist with documentation of workflow projects across TEQ
  • Complete other assignments and projects as directed by the Supervisor or Manager
  • Develop and implement validation and auditing procedures for new automation processes
  • Develop and maintain business relationships with our TEQ customers
  • Streamline, track and manage customer requests for SharePoint and Lotus Notes
  • Develop test scripts for system testing
  • Support users of SharePoint and Lotus Notes related to system access and permissions
San Francisco, CA
Analyst, Systems
San Francisco, CA
Smith-Lemke
San Francisco, CA
Analyst, Systems
  • Provides references for users by writing and maintaining user documentation; providing help desk support; training users
  • Manages bugs, tasks and enhancement requests. Reviews client enhancement requests and performs initial analysis of validity
  • Identify unique or recurring customer/technical problems and provide input to management to prevent recurrence
  • Provide Report Analysis and/or Executive Summary on Adhoc Reports specially requested during Management Reviews
  • Develops business scenarios for testing, and creates Test Plans with a focus on Integration, Regression and User Acceptance testing
  • Collaborate with development staff to recreate problems in the test environment
  • Develops solution by preparing and evaluating alternative workflow solutions
present
Boston, MA
Analyst, Systems Analysis
Boston, MA
Kling LLC
present
Boston, MA
Analyst, Systems Analysis
present
  • Provide technical support to business owners during implementation of new products/services and provide subject matter expertise for support escalations
  • Create design considerations that assists team with front-end changes
  • Develop and execute complex test plans
  • Determine development impacts to current processing and work with programmers and users to ensure accuracy of enhancements
  • Assists with test scenarios creation, some testing, and test results review
  • Provide technical support to Business Owners during implementation of new products/services
  • Act as liaison between the business and technical teams in such areas as data quality, merchant analysis, help desk support, compliance and government regulations, audits and controls and report definition and creation
Education Education
Bachelor’s Degree in Information Technology
Bachelor’s Degree in Information Technology
Loyola University Chicago
Bachelor’s Degree in Information Technology
Skills Skills
  • Ability to write SQL and knowledge of reporting tools
  • Proven ability and knowledge of computer technology
  • Excellent communication and organization skills
  • Ability to create technical documentation
  • Proven interpersonal skills
  • Supported applications in college, as an intern, or in a customer service environment
  • Understands Manufacturing processes is
  • Applies extensive technical expertise, and has full knowledge of other related disciplines. Demonstrates complete understanding and wide application of technicial theories, and concepts in the field. Contributes to the completion of specific programs and projects
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15 Analyst, Systems resume templates

1

Analyst Systems Analysis Resume Examples & Samples

  • Ensures that computer systems operate at peak performance and capacity
  • Maintain reliable clustered servers and network infrastructure
  • Provides customer service
  • Plan and manage the implementation of operating system changes and upgrades
  • Bachelor's Degree (or minimum 4 years of equivalent work experience) Eligibility Requirements
  • Must be willing to work out of an office in Van Buren Township, MI
  • Understand the overall architectural strategy and roadmap for the Storage infrastructure Design storage solutions by gathering business requirements, translating into physical requirements, and evaluating against capacity and capabilities of the current environment
  • Provides project planning, tracking, issues resolution, and coordination with 3rd party vendors, and oversees execution as it relates to the delivery of storage infrastructure as needed
2

Lead Analyst Systems Analysis Resume Examples & Samples

  • Lead team to analyze, define, and document requirements for data, workflow, logical processes, hardware and operating system environment
  • Interfaces with other systems, internal/external checks, controls and outputs
  • Coordinates new data development, and testing,; and ensures consistency and integration within existing application systems
  • Gathers information about program objectives, functions, features and input/output requirements to design application systems that perform well logically and physically
  • Analyzes and estimates feasibility, costs, time and compatibility with hardware/other programs
  • Researches and evaluates software/hardware to assist in programming or to use as program platforms
  • Leads team to establishing audit procedures, ensure continued integrity of systems, and assist in post-implementation continuous improvement efforts to enhance performance and provide increased functionality
  • Consults with clients to prototype, refine, test and debug applications to meet client needs
  • Interfaces with clients to provide ongoing project status, priorities and solution design decisions
  • Experience with team leadership, project management, and execution of multiple simultaneous and/or large projects
  • Possesses problem solving and analytical skills
  • Experience leading a technical team and business team application steering committee meetings
  • Knowledge of financial close and reporting processes (RE specific knowledge, a plus)
  • Ability to manage customer expectations. Strong business process analysis skills
  • Demonstrates command of multiple programming languages, basic systems analysis techniques, testing, debugging, documentation standards, file design, storage, and interfacing. Competent in strategic thinking and leadership
3

Analyst, Systems Resume Examples & Samples

  • Collaborate with management, operations, and clients to document functional and business requirements, user stories, and create wireframes, meeting agendas, and meeting minutes for content and data management and distribution systems, applications, and solutions. Ensures all documents are maintained and updated throughout the project
  • Leads analysis sessions with technical resources and client and document the requirements for projects. Analyze requirements to determine business priorities, gaps, and opportunities. Create functional impact analysis for new enhancements and for changes to existing systems and business processes. Participate in the evaluation and prioritization for process improvements. Assist in defining and documenting processes and functional business requirements. Creates presentations and leads meetings with clients
  • Possesses general understanding in the areas of application development, database and system design. Possesses an understanding of technology stacks
  • Develops business scenarios for testing, and creates Test Plans with a focus on Integration, Regression and User Acceptance testing
  • Manages bugs, tasks and enhancement requests. Reviews client enhancement requests and performs initial analysis of validity
4

Analyst Systems Engineering Resume Examples & Samples

  • Supports, analyzes and standardizes data related for integration and systems migration projects in support of key supply chain initiates for all business channels
  • BS/BA from an accredited college/university or equivalent work experience in cross-platform data mining, Data Analysis, Data Movement in multiple environment, Scripting tools for data manipulation, work flow tools etc. Bachelor of Science from an accredited college or university in ISE - Industrial Systems Engineer, IMSE – Industrial and Manufacturing Systems Engineering preferred
  • MS Office tools experience
  • Proven interpersonal skills and the ability to work well with others in a matrix organization are critical
  • Must work effectively in a fast-paced, multi-tasking environment
5

Analyst, Systems Analysis Resume Examples & Samples

  • Provide technical analysis of product or application hardware and software to ensure that business and functional requirements can be met
  • Perform analysis of system requirements and work closely with the development teams to ensure proper designs are achieved
  • Lead review sessions of technical requirements and facilitate JAD sessions for project team
  • Prioritize and identify cross application/system enhancements
  • Provide technical support to business owners during implementation of new products/services and provide subject matter expertise for support escalations
  • Solid technical knowledge and capability
  • Demonstration of MC Core Competencies
  • Bachelor’s degree in Information Technology, Computer Science, or Management Information Systems or equivalent combination of relevant experience and education
  • High-energy, detail-oriented, and proactive with the ability to function under pressure in an independent environment
  • Strong communication skills, both verbal and written, with strong relationship, collaborative, and organization skills
6

Analyst, Systems Resume Examples & Samples

  • Works with local users and managers to coordinate requirements, schedules, and resolve operational issues
  • Recommends methods and procedures to coordinate corrective action with IT and local users to optimize utilization of present equipment
  • Records problem summaries and explanation of the resolution in Remedy upon resolution of a trouble ticket
  • Prepares and updates documentation for new or existing systems
  • Maintains current knowledge of relevant technologies as assigned, including but not limited to Windows 7, Microsoft Office 2010, Outlook
  • Supervises GDIT and subcontractor staff and acts as on-site GDIT manager to comply with all corporate requirements
  • Participates in special projects, as required
7

Analyst, Systems Resume Examples & Samples

  • Troubleshoot and resolve Tier 1; 2 & 3 tickets related to advanced technical and connectivity issues for the FSIS/USDA
  • Develop and document policy and support as it relates to Service Desk operations
  • Coordinate 3rd party support efforts to restore network connectivity issues in remote locations
  • Collaborate with development staff to recreate problems in the test environment
  • Verify with the end-user that the issue(s) has been resolved and update the ticketing system with triage/resolution specifics
  • Actively contribute to on-going process improvement
  • Perform other duties or special projects as assigned
  • Strong technical and analytical skills; with solid experience in problem analysis and resolution of software problems
  • Must excel in a fast-paced; agile environment where critical thinking and strong problem solving skills are required for success
  • Ability to handle clients professionally during all interfaces
  • Act independently to resolve support calls and achieve a high percentage of incident resolution without escalation
  • Advise and educate end-users on procedural guidelines to ensure a complete solution to their technical issue
  • Identify unique or recurring customer/technical problems and provide input to management to prevent recurrence
  • Travel onsite to customer locations as required and/or requested
  • Experience in troubleshooting advanced connectivity issues; to include EVDO; MiFi Devices; Smartphones and BlackBerry Tethering
  • Strong communication; interpersonal and analytical skills
  • Reliable employment history with strong attendance and punctuality records
  • Ability and desire to provide excellent customer service to the FSIS/USDA end-user base
  • Strong knowledge of MS operating systems and applications; specifically Windows XP/7 and VPN
  • Ability to work days/nights; weekends and select holidays as needed
  • Candidates must have a strong sense of ownership; initiative and professionalism
  • Knowledge of Outlook/Exchange; VPN and wireless technologies
  • Ability to work independently; as well as; in a team environment
  • Ability to adapt quickly to new technologies; with a good writing standard in order to convey technical direction
  • Strong organizational skills; ability to prioritize; multi-task and work in a fast paced environment
  • Ability to work weekend Tier 2 on-call shift approximately once a month to support escalations from Tier 1 weekend on-call staff
8

Analyst, Systems Resume Examples & Samples

  • Translate business requirements into process/system impacts and functional requirements, and identify/assess potential data source
  • 2 years minimum experience in a similar technology analyst role
  • Understanding of financial services processes, functions a PLUS
9

Analyst, Systems Resume Examples & Samples

  • Understanding of CMMI practices
  • Microsoft Project and Visio
  • PEGA
  • Remedyforce
  • Asset and CMDB
  • GIT Hub, and or SVN, CA-Endevor a plus
10

IS Analyst Systems Resume Examples & Samples

  • Acquire knowledge of business function and technical areas
  • Assist in analyzing, defining information and technical needs
  • Participate in the deployment and localization of global IS System solutions
  • Minimum SG 06 currently
  • Hold a Bachelor degree in Computer Sciences / Information Systems is an advantage
  • A Bachelor degree in Engineering / Business Administration with additional certificates about Information Technology is an advantage too
  • Having experience in information technology, systems, or services is a must
  • Quick learner of new software technology, knowledgeable in system functionalities
  • Customer oriented and drive for result
11

Analyst Systems Level Resume Examples & Samples

  • Analysis of new business requirements and translating them to system technical and non-functional requirements
  • Design of systems according to the stated requirements
  • Consult with management, Business Analysts and users to determine performance and other technical expectations of the system
  • Understand the organization’s technical environment
  • Provide effort estimates to BA for putting together a business case
  • Design the systems, interfaces, features and new technologies to meet business goals
  • Capture system vision
  • Capture non-functional requirements
  • Derive information requirement by use of relevant techniques, tools and prototypes
  • Outline the functionality of the system
  • Monitor that the system is stable in production
  • Provide insights to the systems analysts for effective system analysis
  • Review the system requirements, solution and effort estimates produced by the team
  • Review the working of the system during system and integration testing to assess suitability as per the requirements
  • Working with BA, recommend acquisition of new Commercial Off the Shelf (COTS) packages, if appropriate
12

Analyst, Systems Experience Resume Examples & Samples

  • Provides SME support on Frontline Care and Retail system experience throughout lifecycle of cross-functional projects in support of company vision, balanced with protecting the integrity and ease of the user experience
  • Perform business and technical systems analysis for Care and Frontline systems experience throughout the project lifecycle from onset through implementation and ongoing support
  • Own and drive resolution of Care and Sales system experience impacting issues, including communications to affected users, issue prioritization, tracking, and resolution; break problems apart, secure relevant information, relate data from different sources, draw supportable conclusions, and identify possible root causes and/or workable solutions. They must also be able to teach these skills to others
  • Lead initiatives to improve the systems, user experience, related procedures, and customer satisfaction
  • Create and maintain revisions of technical documentation including integrated system process documents, impact assessments, business requirements, workflow documents, user acceptance test cases, and production support procedures
  • Prioritize, make tradeoffs, and decisions in regards to system experience on behalf of Care and Sales for cross-functional strategies, projects, and launches; serve as an escalation point to resolve stakeholders’ conflicts in priority
  • Prepare communications for executive and business sponsor audiences on user acceptance test status, system launch readiness, disruptive events, and issues summaries
  • Evaluate, deliver, and contribute to the design of strategic solutions and architectural direction that align to business goals set by key stakeholders
  • Participate in on-call rotation and be available for evening, night/weekend work, and travel
  • Also responsible for other Duties/Projects as assigned by business management as needed
  • 3-5 years of wireless experience, within or supporting Care or Retail
  • Year of analysis or systems production support
  • Proficient in Excel, Word, PowerPoint, Visio
  • Competence with multiple software development lifecycles, i.e. RUP, SCRUM, Waterfall
  • Proficient in SQL and Business Objects
  • Experience with software application development or support
  • Bachelors Degree. Quantitative discipline
  • Or eq. work experience
13

Analyst Systems Level Resume Examples & Samples

  • Degree or Diploma in computer science, commerce or business administration, compulsory
  • Information Systems Analyst certification from Institute for the Certification of
  • Computing Professionals, expert level
  • Banking domain experience, required
  • Minimum 10 years’ Systems Analysis experience
  • Minimum 10 years’ Coaching and mentoring experience
  • Minimum 10 years’ experience in working in a multi discipline team fostering collaboration and team work
  • Expertise in Systems Design
  • Expertise in Development
  • Expertise in Business Continuity Management & Disaster Recovery
  • Expertise in Compliance Audit
  • Expertise in Quality Assurance
  • Strong technology skills
  • Understanding of tools and methodologies in the system analysis domain
  • Understanding of the business context
  • Team player – approachable, ability to share and consult others
  • Demonstrate credible and influential leadership
  • People management, coaching and training skills
  • Banking knowledge, expert level
14

Mission Command Analyst / Systems Admin Resume Examples & Samples

  • Performs moderately complex systems and database administration. Monitors and tunes appropriate systems to ensure optimum level of performance
  • Collects and reviews system data for capacity and planning purposes. Analyzes capacity data and develops capacity plans for appropriate level enterprise-wide systems. Coordinates with appropriate management personnel in implementing changes
  • Supports the design and configuration of complex system landscapes
  • Oversees and applies appropriate support packages/patches to maintain system integrity
  • Interacts with client management to answer questions, problems and requests regarding complex system issues
  • Bachelor's degree in computer science, management information systems, or related field preferred
  • Experience working with complex system implementations and organizational processes
  • Working Knowledge of ABCS Systems, Network Architecture, BCS3 NIPR and SIPR Architecture, LRT, LOGCOP, ITV , STAMIS Datafeed, Combat Power reporting, BCS3 Node Management and DDS
  • Command Post Computing Environment, Multi-Functional EW, Defensive Electronic Attack , Electro Magnetic Operational Environment
  • Working knowledge of Solaris/Unix System Admin, Oracle DB, ICSF Client, GCCSA KES etc
15

Dcgs-a Functional Analyst / Systems Analyst Resume Examples & Samples

  • Maintains and installs Red Hat Linux operating systems software, patching, and upgrading
  • Analyzes and evaluates existing or proposed systems and designs computer systems to process data
  • Exceptional oral and written communications skills and ability to work independently, with minimum direction; self-motivated and results-focused mindset are a must
  • 2-5 years of directly related computer systems analysis and/or programming experience
16

Analyst, Systems Resume Examples & Samples

  • Expert knowledge of GCCS-J, Agile Client, ICSF) to create and manage a Common Operating Picture
  • Knowledge of commercial geospatial information systems such as Google Earth
  • Knowledge of COP communications and architectures, such as COP Sync Tools (CST) and Multi-TADIL Capability (MTC)/LINK
  • Working knowledge of DoDI, DoDD, CJCSI, and EUCOM directives and regulations, and specific program guidelines to include a complete understanding of EUCOM program policies and procedures covering EUCOM AOR and mission requirements combined with possession of analytical ability to participate in the planning and execution of a variety of operational and contingency exercise missions
  • Experience creating KML data products / layers with Google Earth or other similar web-based geospatial display engine
  • Must possess ITIL foundation certification within 90 days of hire. - Must meet DoD 8570 Continuing Education Certification requirements within 90 days of hire
17

Senior Systems Analyst / Systems Analyst Resume Examples & Samples

  • Establish design documentation based on business requirements
  • Liaise with Business Analyst and Quality Assurance Analyst to ensure requirement compliance and test coverage
  • Indicate performed and upcoming activities as well as known impediment/issues
  • Express issues in a clear, consistent and understandable manner (written, verbal)
  • Take ownership of all assigned tasks and project related assignments
  • Ensure direct communication over email/ticketing chain to ensure timely resolution of identified issues
  • Bachelor or Masters of Science in Computer Science or Computer Engineering or equivalent
18

Analyst, Systems Resume Examples & Samples

  • Assist in creation of KPI’s and benchmarks to ensure anticipated project benefits are clarified early and achieved
  • Assist in leveraging (where advisable) standard process/system capabilities to reduce complexity and customization
  • Manage backlog of development work; assist with iterative release planning, and ensure stakeholders, management, and project managers are fully informed of project risks, team activities and project status
  • Research production issues and support the Application Support group as needed
  • Assist business in articulating enhancements to resolve issues
  • Use advanced knowledge of processes and systems to
  • Systems Analysis experience with increasing responsibility – 3+ years
  • Experience with software delivery projects and solutions utilizing a project and portfolio management tool or enterprise requirement management tool – 3+ years
  • Formal implementation/SDLC experience (Waterfall/Agile/Lean) – 3+ years
  • Understanding of Sarbanes/Oxley, systems/process controls or Internal Audit experience
  • Ability to analyze customer issues and implement end-to-end solutions leading to customer satisfaction
  • Ability to effectively manage time, prioritize work, multi-task across many assignments and create deliverables
  • Experience in telecommunications industry preferred
  • Experience in Data Modeling and Database Design
  • Experience with API’s/Microservices/SOA
  • Comfort with frequent, incremental testing and deployment
  • Familiarity with Rally, Artifactory, Bitbucket, Cloudbees/Jenkins, Docker, Methos Maven, Puppet, and Splunk
  • Prior experience with Scrum Master role and duties is a plus
  • Bachelors Degree. Computer Science, Business Analysis, Project Management, or related field
  • Equivalent experience
19

Analyst Systems Senior Resume Examples & Samples

  • Develop and document applications to meet user requirements
  • Code, test, and troubleshoot applications for assigned area utilizing the appropriate hardware, database, and programming technologies
  • Gather, manage, and roadmap enterprise requirements and their implementation for Product Development in an Aerospace environment and map to PLM system, its interfaces, and SharePoint as needed
  • Responsible for analysis, design, coding, testing, implementation and integration of new and enhanced functionalities within the Teamcenter environment using BMIDE and Eclipse IDE
  • Write and maintain project and programming documentation
  • Develop structured documents and tools to access the information in them
  • Design, Develop, Migrate and Deploy solutions for data, requirements, software management and workflows using Teamcenter, IBM Rational, SharePoint and/or SQL Server, as needed
20

Analyst Systems Level Resume Examples & Samples

  • Ensuring functional / non-functional performance of the systems according to the needs of the business
  • Ensure availability of the BSRS document
  • Maintain the BSRS document along the project life cycle
  • Provide assistance to Systems Developers to understand the BSRS to enable them to deliver a programme / project or a solution. Clarify the system requirements to the Developers
  • Assist the developers in creating unit test plans and provide clarification of any queries
  • Update the BSRS with changes and enhancements that may be identified. Follow the change process
21

Analyst, Systems Resume Examples & Samples

  • Possess the unique ability to bridge the gap between business, finance and technology
  • Gain knowledge of the multitude of databases utilized by the organization, from both a business and technical perspective
  • Perform ad hoc reporting and analysis and investigate issues providing explanations and interpretation
  • Assist in maintaining the financial model ITFM tool, M-PWR
  • Ensure financial model adheres to standards and includes appropriate security and audit controls
  • Develop and maintain documentation in support of project design, change control and user testing
  • Responsible for the development, automating, compiling and preparing reports under general supervision
  • Monitors, identifies, investigates, prioritizes, remediates and communicates data quality issues
  • Lead requirements gathering sessions and provide thought leadership during requirements gathering efforts
22

Lead Analyst, Systems & Requirements Resume Examples & Samples

  • Responsible for supporting legacy systems and integration with new systems or tools through Finance Operation’s Manager, Systems Maintenance and IS
  • Supports end-user support including access, monitoring and resolving system or module issues
  • Assists in the development of system process flows and controls with Process Engineering and Controls Excellence
  • Provides user and data reporting to leadership to assess the effectiveness of financial systems
  • Partners with Finance Operation’s Systems Maintenance to ensure system configurations and enhancements meet compliance standards and mitigates control risks
  • Leads system documentation and reviews compliance requirements to assist with audits
  • Assists the Director, Technology Enablement and the PMO in finance technology projects
  • Partners with Finance Operations on evaluating system enhancements and system maintenance for controls and process compliance
  • Provides counsel to employees, manages third party consultants and contractors, and advises senior leaders as necessary
  • Builds and manages results-driven teams by taking a strategic and technical view of performance management by involving employees in planning, relationship building, decision-making, forecasting, and analysis processes
  • SAP and other Financial Systems
  • Finance and Accounting processes
  • Technical interface support
  • US GAAP, Sarbanes-Oxley and SEC regulations
  • Bachelor’s Degree, Master’s Degree preferred 5 years in IT, MIS or Finance with increasing responsibility and oversight in Financial Systems
  • Experience working with accounting / finance systems and general ledgers
  • Technical and functional proficiency in financial modules
  • Detailed knowledge of finance processes and terminology
  • Strong project management and problem solving skills
23

Analyst Systems & Analytics Resume Examples & Samples

  • 7-10 years of experience in database and systems management and/ information technology, the majority in a supply chain and procurement management context
  • Application/database development or programming
  • Proficiency with EDI and XML web-based technology
  • Knowledge of procurement processes
24

Analyst, Systems Analysis Resume Examples & Samples

  • Assists more senior resources in determining possible solutions for client needs
  • Assists with test scenarios creation, some testing, and test results review
  • Four year degree in a related field (or certifications and comparable experience) and/or relevant experience on IT projects on a full time basis
  • Able to guide less experienced team members
  • Exposure to different software development methodologies - Agile, Waterfall
  • Familiar with business and report writing
  • Some experience with system testing
  • Understanding of mobile based technologies
  • Understanding of basic debugging techniques
25

Senior Manager Analyst Systems Resume Examples & Samples

  • Turn data analysis into actionable insights through creating recommendations presented in compellingly usable ways, and provide input to CtC and Markets as basis for improved decion making for consumer benefit
  • Lead interactions cross-functionally to identify key opportunities in visualizing analyses and insights and making them usable, sharable, and compelling
  • Develop holistic consumer insights from various sources (including—but not limited to—consumer experience, ranging/ assortment, pricing, product and retail information), using existing analyses, capabilities, and tools
  • Identify gaps in current capabilities in meeting CtC insight needs and recommend actions to develop best-in-class solutions
  • Lead interaction with the CtC functions to identify key opportunities in merchandising decisions
  • Lead use-case based analysis to drive a culture of “constant review” and data at the core of decision making
  • Collaborate with internal and external analysis departments/partners to understand and implement their capabilities to establist effective results on business objectives
  • Guide the work of junior team members to support business objectives
  • Great communication skills, especially visual storytelling with data
  • Strong analytics and research methodology skills, both quantitative and qualitative
  • Expert knowledge of and strong practical competence in insight development and data visiualization within large organizations
  • Knowledge of Retail Management and other Analytical & Operational Systems
  • Structured, organized, and detail-oriented
  • Bachelor degree in analytics, social sciences with an research component or related field; Master degree preferred
  • 5-8 years of relevant quantitative and qualitative research and analytics experience
  • Strong experience of data visualization and dashboarding implementation in large organizations
  • Experience of data visualization tools such as Tableau, Gephi or infographic design software
  • Solid knowledge of research techniques
26

Analyst, Systems Resume Examples & Samples

  • Primary Job Functions
  • Minimum of 2 years work experience required
  • Ability to write SQL and knowledge of reporting tools
  • Microsoft .NET/C# development skills are a plus, but not required
  • Ability to create technical documentation
  • Supported applications in college, as an intern, or in a customer service environment
  • Proven ability and knowledge of computer technology
  • Understands Manufacturing processes is a plus
  • Responsible for Level 1 support of MES applications (incident and service request)
  • Responsible for meeting support response, resolution, and MES service availability SLAs
  • Follow escalation plan when required to ensure SLAs met
  • Provides afterhours support as required via on-call roster system
  • Participate in setting up data collection, reporting, database objects and software applications change request activities
  • Documenting applications support and troubleshooting activities via ITSM application(s)
  • Interface with team members and stakeholders from other departments
  • Exercises effective communications levels and fosters team building
  • Adhere to SDLC processes, standards, and compliance measures (SOx, etc.)
  • Adheres to all safety procedures and good housekeeping standard
27

Analyst Systems Resume Examples & Samples

  • Streamline, track and manage customer requests for SharePoint and Lotus Notes
  • Develop and maintain business relationships with our TEQ customers
  • Assist with documentation of workflow projects across TEQ
  • Support users of SharePoint and Lotus Notes related to system access and permissions
  • Develop test scripts for system testing
  • Train and mentor other TEQ employees
  • Experience in conflict resolution and negotiation a plus
  • Develop and implement validation and auditing procedures for new automation processes
  • Demonstrated ability to analyze business needs and act upon trends
  • Complete other assignments and projects as directed by the Supervisor or Manager
  • Bachelor’s degree (4 year degree) or equivalent experience/training
  • Good understanding of Tech Pubs systems, Maintenance operation and Engineering business
  • Excellent organization skills with the ability to manage multiple tasks and meet deadlines
  • High attention to detail and strong organizational and analytical skills
  • Proficient with Microsoft Office products such as Word, Excel, Access and Outlook
  • Aviation maintenance experience/knowledge desired
  • Ability to prioritize workload, delegate and accept tasks, and work well in a stressful environment
28

Analyst, Systems Resume Examples & Samples

  • Requires knowledge of the fundamental concepts, practices, and procedures used in systems analysis and design. Proficiency in the use of one or more specific technologies, depending on job assignment. Professional Certification(s) may be required, depending on job assignment. Maintains current knowledge of relevant technologies as assigned
  • Security Clearance: SECRET
  • 3-5 years of directly related computer systems analysis and/or programming experience
  • Installs, tests, analyzes, and provides problem resolution for all hardware and software elements of the data communication network. Skill provides technical analysis in data network planning, engineering, and design. Monitors all hardware components to ensure terrestrial and possible satelite network communication facilities are operational at optimum levels, tracking throuhgout and response time of the data network maximum availability and critical scheduling of data transfer. Analyzes user requests to determine needs, and necessary to communications systems hardware and software. Position makes corrections necessary to communications systems hardware and software to ensure availability of data network. Evaluates and reports on new analog and digital communications technologies to enchance the capabilities of the data network. Proposes solutions to management to provide all the data communications requirements based upon future needs and current usage, configuring such solutions to optimize cost savings. Maintains provisioning,s ervicing and maintenance activities
  • Applies extensive technical expertise, and has full knowledge of other related disciplines. Demonstrates complete understanding and wide application of technicial theories, and concepts in the field. Contributes to the completion of specific programs and projects
29

Analyst, Systems Resume Examples & Samples

  • High School Diploma required. Bachelor’s Degree in Computer Science, Business Administration or related field preferred
  • Five (5) plus years as software developer/engineer or systems administrator or systems analyst, healthcare setting is a strong plus
  • Excellent communication skills – verbal and written working knowledge of most PC based software applications – Microsoft Office, E-mail, etc
  • Experience in infrastructure architecture, data centers, servers, and networks
  • Experience with Windows Server, Apache and Unix Operating systems
  • Knowledge and skill sets to install, configure, maintain and support networks
  • Experience with cloud computing technology, desktop virtualization and unified communications
  • Flexible and reliable worker, with the ability to prioritize multiple tasks Ability to research, understand and support various software products
30

Analyst, Systems Analysis Resume Examples & Samples

  • Lead the development of conceptual designs and mocking up screens
  • Testing and working with TCOE staff
  • Develop and execute complex test plans
  • Create design considerations that assists team with front-end changes
  • Lead review sessions of technical requirements
  • Facilitate JAD sessions
  • Define and implements tagging measurement strategies to all MasterCard to measure success of its digital effort SEQ Analyst
  • Work with business and development team to define needs, plan and optimize our web properties for Search Engine Optimization Data Analyst
  • Act as liaison between the business and technical teams in such areas as data quality, merchant analysis, help desk support, compliance and government regulations, audits and controls and report definition and creation
  • High-energy, detail-oriented and proactive with the ability to function under pressure in an independent environment
31

Analyst Systems Resume Examples & Samples

  • At least 3 years technical and publishing related work experience with at least 2 years’ experience working with Aviation related technical publications
  • Experience in SGML/XML/HTML/S1000D, PDF and graphic formats
  • Experience with structured data tagging, parsing and re-use
  • Working knowledge of aviation technical documentation and related technologies
  • Knowledge of related ATA specifications
  • Excellent customer service and interpersonal skills
  • Ability to concisely present work
32

Analyst / Systems Resume Examples & Samples

  • Participate in the design and delivery of training for I/S personnel
  • Perform related duties and responsibilities as assigned
  • Regular and predictable attendance is a condition of employment and is an essential function of the job
  • Design, conduct and participate in delivery of training for I/S personnel
33

Analyst, Systems Resume Examples & Samples

  • IM System Administration and Profile Management, including User Profiles and Groups
  • Coordinating with Supply Chain Systems (SCS) Helpdesk to monitor and resolve IM 'Critical' and 'Advanced' Service Level and Enhancement Requests
  • Running Regular and Adhoc Reports: such as Weekly NMI Trend, Tensioned Negotiation, IM Quarterly Packets, and Other Reports for Suppliers and ESAC
  • Provide Report Analysis and/or Executive Summary on Adhoc Reports specially requested during Management Reviews
  • Update Process Documentation regarding IM System Administration, Supplier Management, and ESAC (Emerson Supplier Audit Checklist)
  • Regular communication with IM users, ESAC Auditors, SLK, and Dunn & Bradstreet
  • Facilitate WebEx and Classroom Trainings on IM Basic and D&B Supplier Risk Manager