Access Engineer Resume Samples

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CM
C McDermott
Caesar
McDermott
7362 Guido Skyway
Houston
TX
+1 (555) 654 3495
7362 Guido Skyway
Houston
TX
Phone
p +1 (555) 654 3495
Experience Experience
10/2015 present
Detroit, MI
Privileged Access Engineer
Detroit, MI
Privileged Access Engineer
10/2015 present
Detroit, MI
Privileged Access Engineer
10/2015 present
  • Provide technical leadership and subject matter expertise for Privileged Access Management. Provide consultation to peers, end users and management
  • Perform quarterly privileged access review; prepare and distribute reports, track compliance, provide management status reports
  • Assess industry trends and developments in PAM. Plan for improvements and contingencies
  • Develop test plans and conduct development tests. Support Quality Assurance and User Acceptance Test efforts
  • Provide management status reports
  • Provide engineering support for production incidents. Triage and resolve incidents using sound incident management practices
  • Develop business continuity and disaster recovery plans for EPV. Provide support during disasters
11/2008 08/2015
Los Angeles, CA
TSM Access Engineer
Los Angeles, CA
TSM Access Engineer
11/2008 08/2015
Los Angeles, CA
TSM Access Engineer
11/2008 08/2015
  • Positive attitude towards work and exercises excellent working ethics whiles remaining professional at all times
  • Undertake network maintenance – proactive; preventative and reactive to ensure network remains operational, resilient and efficient
  • Maintenance and management of TalkTalk Access network infrastructure
  • Coordinate, plan and implement network change with accordance to our Change Management policies and procedures
  • CCNP acreditation or working towards
  • Support network changes or upgrades (in conjunction with Operations), ensuring that they are implemented with minimal interruption to the end customer
  • Liaise and provide remote IP support to our ever growing Field Engineer base
05/2003 06/2008
Boston, MA
CB Access Engineer
Boston, MA
CB Access Engineer
05/2003 06/2008
Boston, MA
CB Access Engineer
05/2003 06/2008
  • May identify issues that are not in compliance with FAA and FCC and communicate them to management and/or corporate
  • Supports new product deployments with installation, integration, testing, documentation, and training. Develops methods and procedures for troubleshooting
  • Provides Engineering reporting and projecting capacity management for transport and commercial access network services
  • Performs ongoing capacity analysis by tracking asset consumption for On-Net and TYPE 2 facilities
  • Maintains network asset and circuit inventory databases
  • Develops and maintains detailed network designs and documentation including Method of Procedure and Engineering Specifications
  • Provides statistical analysis for capacity planning and trend out usage
Education Education
Bachelor’s Degree in Computer Science
Bachelor’s Degree in Computer Science
University of Oregon
Bachelor’s Degree in Computer Science
Skills Skills
  • Reviews root cause analysis to identify, recommend and implement best practices
  • Manage multiple initiatives and related activities concurrently
  • Identify and solve performance issues
  • Help determine feasibility of product requests and time estimates
  • Perform and participate in design and code reviews
  • Provide escalation support for production issues
  • Creating technical documentation to instruct technical resources
  • Serves as a technical resource for the team regarding development, testing, and defect research and resolution
  • Answer general inquiries regarding information security practices or security access
  • Make recommendations for implementing desired level of access controls
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15 Access Engineer resume templates

1

Remote Access Engineer Resume Examples & Samples

  • Engineer and provide 4th line support for Citrix XenApp and related technologies
  • Design/Engineer/sustain existing/new technologies into the firm
  • Ensure products meet the necessary security, supportability, performance requirements
  • Create, review, maintain and update documentation
  • Dissemination of knowledge amongst colleagues
  • Active participation within and amongst teams and colleagues, providing constructive feedback when necessary
  • Deep technical knowledge of Citrix XenApp Core technologies (e.g. Windows TSs, CSG, WI, DDC, RM DB, VDA, Receiver, Policies, Brokering, Printing)
  • Expertise with remote access and application delivery technologies (e.g. Netscaler, CloudBridge)
  • Enterprise-level understanding of core Windows Infrastructure technologies (e.g. AD, GPO, CIFS, DFS)
  • Microsoft Windows systems management, user configuration and technology deployments across large, distributed environments and automation
  • Desktop and Server Troubleshooting (e.g. event log analysis, CDF tracing, SysInternals Tooling )
  • Understanding of WAN and Branch environments and constraints
  • Scripting and Automation (whether with PowerShell, WMI, VBScript)
  • Create Technical, Architectural and Design documentation
2

Remote Access Engineer Resume Examples & Samples

  • Deep technical knowledge of Windows operating systems (server and desktop platform)
  • Solid understanding of core Windows infrastructure technologies (e.g. AD, GPO, CIFS, DFS)
  • Expert in IP networks (WAN, routing, HTTP, SSL)
  • Automation and Scripting (PowerShell preferably or VBScript)
  • Technical knowledge of Citrix XenApp and XenDesktop technologies (e.g. Windows TSs, CSG, WI, DDC, RM DB, VDA, Receiver, Policies, Brokering, Printing)
  • Windows Systems and Citrix Technology Debug and Analysis (e.g. SysInternals Tooling, CDF tracing, Log analysis)
  • Experience with HA solutions and good knowledge of at least one HA-related technology (e.g. clustering, mirroring , etc.)
  • Microsoft Windows systems management, user configuration and technology deployments across large, distributed environments
  • Experience with creating technical, architectural and design documentation
  • Involvement in large-scale deployments and understanding of the enterprise environment
3

Privileged Access Engineer Resume Examples & Samples

  • Reviews root cause analysis to identify, recommend and implement best practices
  • Manage multiple initiatives and related activities concurrently
  • Identify and solve performance issues
  • Help determine feasibility of product requests and time estimates
  • Work closely with project and product managers to drive technical requirements in products
  • Perform and participate in design and code reviews
  • Provide escalation support for production issues
  • Determining impacts based upon Requirements Definition Sessions
  • Creating technical documentation to instruct technical resources
  • Serves as a technical resource for the team regarding development, testing, and defect research and resolution
  • Answer general inquiries regarding information security practices or security access
  • Make recommendations for implementing desired level of access controls
  • Provide engineering expertise for the MAS initiative
  • Work closely with controls and governance teams to address audit gaps
  • Analysis of the enterprise password vault infrastructure and policies to ensure a healthy state at all times
  • Troubleshoot and resolve security system access issues
  • Interface with Internal Audit to represent Operating and Engineering on process, procedures & methodology
  • Respond to requests by external regulatory agencies regarding the operations of Privileged Access Management
  • Perform internal assessments of compliance to the firm’s security policies and standards
  • Develop business continuity and disaster recovery plans for EPV
  • Conduct internal recovery exercise for business continuity and disaster recovery plans in conjunction with ITRSM
  • 3 plus years experience with Information Security policies/practices
  • 3-5 years scripting experience with any of the following scripting languages: (VB, Perl, Shell, .Net, etc.)
  • 3 plus years experience with any of the following programming languages: .NET, JAVA, Visual Basic, C#, C, C++
  • Minimum of 2 years experience with any of the following databases: SQL Server, Oracle, MySql
  • Experience with source code control tools such as (VSS, SVN, ClearCase)
  • Ability to estimate work effort and track the hours of that work effort through project implementation
  • Ability to prioritize workload in order to assure Service Level Agreements (SLAs) are met
  • Ability to interface with auditors and regulators including the ability to remain calm under pressure
  • Ability to work independently and in team settings of various sizes and locations
  • Experience operating with colleagues across different time zones with a flexible approach to working hours in order to successfully interact and communicate on a global level
  • Experience leading technology initiatives
  • Extensive experience with client/server environments
  • Basic project management knowledge
  • Familiarity with Cyber-Ark enterprise password vault software a plus
  • Experience with business continuity and disaster recovery planning and testing a plus
4

Remote Access Engineer Resume Examples & Samples

  • Design, document and hand over the next generation of products
  • Use lab environment to develop engineering/operational tools and implement test configurations
  • Work with QA teams closely to implement robust an reliable solutions
  • Help product management with product roadmap discussions, influence IT strategy
  • Exchange information with vendors and industry peers
  • Handle escalations from Operations (L3)
  • Understanding of core infrastructure technologies (e.g. Active Directory, DNS, Group Policies, Distributed File System, clustering, high-availability, remote display protocols, hypervisors)
  • Experience with IP networks (WAN, routing, DHCP, HTTP, load balancing)
  • Knowledge of command-line tools, experience in automation and scripting (PowerShell preferably)
  • Very strong knowledge in a virtualization-related technology (Citrix, VMWare, Microsoft or anything similar)
  • Excellent communications, written and presentation skills
  • Passion for problem solving and good analytical skills
  • Enterprise Windows experience (Management, configuration and deployments across large, distributed environments)
  • Knowledge of common IT processes (ITIL, SDLC)
5

Remote Access Engineer Resume Examples & Samples

  • Architecture, design, and performance scaling
  • Experience developing and implementing an information security and controlled VPN gateway
  • Unit testing, integration of solutions, and impact on maintaining and administrating a remote access service
  • Storefront and Web Interface Server configuration, maintaining and administration
  • Engineering administration, configuration and customization of Citrix Netscaler including certification, developing and implementing access controls and custom web portals
  • Network Configuration (IP, routing, VLANs and VPNs)
  • Architecting custom Site Branding, implementation and administration Familiarity with Dual Factor Authentication and Certificates
  • Familiarity with Firewalls and packet filtering
  • Familiarity with BGP routing protocol, load balancers, proxies, and perimeter architectures
  • Familiarity with Syslog configuration, Unix Cron scheduling of tasts, SNMP, reporting and monitoring tools
  • 5 - 7 years' experience in engineering and architecture required
6

Access Engineer, Cox Business Resume Examples & Samples

  • Provides statistical analysis for capacity planning and trend out usage
  • Analyzes bandwidth utilization to determine ring upgrades and ring splits
  • Analyzes network vulnerabilities and develops plan of actions to minimize risks
  • Develops and maintains detailed network designs and documentation including Method of Procedure and Engineering Specifications
  • Maintains network asset and circuit inventory databases
  • Ensures Central Office records accuracy and relay rack real estate forecasting
7

Privileged Access Engineer Resume Examples & Samples

  • Minimum 2 years in a securityoperations, IAM practice
  • Any Practical experience using Cyber-Ark
  • Bachelors Degree InInformation Technology
  • Some Project management experiencebeneficial
  • Fundamental knowledge of various platforms suchas Unix, Windows ActiveDirectory, Oracle
  • Working experience with Service-now
  • Excellent knowledge of Microsoft Office Suite Products;Word, Excel, Powerpoint,
8

Privileged Access Engineer Resume Examples & Samples

  • Design, deliver and maintain enterprise grade PAM solutions. Manage full product life-cycles, including design, engineering, deployment, integration, support and on-going maintenance. Deliver new capabilities, product improvements and bug fixes in a timely manner
  • Develop test plans and conduct development tests. Support Quality Assurance and User Acceptance Test efforts
  • Provide engineering support for production incidents. Triage and resolve incidents using sound incident management practices
  • Maintain and operate non-production instances of EPV solutions
  • Evaluate new products
  • Help develop product strategies and solution roadmaps
  • Provide coaching and guidance to junior members of the team
  • Collaborate with vendors, suppliers, peers, and partners
  • Develop business continuity and disaster recovery plans for EPV. Provide support during disasters
  • 8+ years of experience designing enterprise grade security solutions. Preferably Identity and Access Management or Privilege Access Management
  • Excellent understanding of modern IT deployments, including network, compute, storage and security infrastructures, public, private and hybrid clouds, operating systems, applications, databases, middleware, and management systems
  • Expert level System Administrator experience with Windows or Unix
  • Expert at Active Directory, LDAP, SiteMinder, Single Sign-on, SAML, Microsoft Clustering and IIS
  • Experience with Windows console programs
  • System or Platform Engineering background is a plus
  • Expert at SQL and no-SQL database technologies. Experience with MS SQL, Oracle and Sybase a big plus
  • Experienced at optimization and performance tuning
  • Experience with business intelligence software and monitoring tools is a big plus
  • Experience leading technology initiatives is a big plus
  • Ability to translate business case into functional requirements and technical specifications
  • Strong customer focus. Excellent organizational, interpersonal, and communication skills
  • Strong work ethics and positive can do attitude
  • Self-starter, fast learner and multi-tasker with proven experience working in a fast paced, highly competitive and dynamic environment
  • Experience with business continuity and disaster recovery planning
9

Conditional Access Engineer DAC / Dncs Resume Examples & Samples

  • Maintain troubleshoot the DAC/DNCS (EC) Aloha/DAVIC network VOD and Guide platforms
  • CDVR Transcoder Support (Elemental/Envivio)
  • Execute code downloads as needed to support new software and set top hardware
  • Support all channel and mux additions and changes. Maintain all channel maps
  • Server maintenance and VM Support
  • Linux/scripting
  • Work closely with headends Field and Call Center to solve video problems
  • Support all applicable Engineering Projects. Regional Divisional or Corp
  • Performs a variety of highly complex analytical duties in the planning development testing and evaluation of Comcast s network including CRAN CMTS and the IP platform and Video platform. Works closely with engineering and national teams on network operations to ensure proper and efficient operations of the network
  • Devises and implements strategies for solving network issues or increasing network performance including the development and production of network system documentation and instructional and procedural manuals for other employees to utilize in order to resolve problems or make network improvements. Supports all the OC tools and alarms analyze systems needs and determines priority of devices attached to the network
  • Ensures the availability of networking services; studies evaluates analyzes and monitors the network to determine problem areas and/or areas of concern. Monitors and isolates outages and impairments. Ensures that server databases and other related resources are properly maintained and devises strategies to improve performance of the network
  • Provides subject matter expertise for all network equipment technical training and support to other operational groups. Updates code and software to ensure proper system performance
  • Engineer 2 performing Video Desk duties performs the following: Participates in the review of video failures as appropriate and provides feedback to prevent future occurrences within the established post mortem process. Accountable for video configuration audits and adherence to the golden configuration. Supports national desk for DSG and 2way conduit applications. Supports all channel migration from the headend to the CRAN. Supports all SD and HD channel launches. Uses all available tools to monitor and isolate IP video outages and impairments. Maintains all IP video delivery devices (i.e. RPD s OM-1000 s and NC-1500 s.) Performs MPEG troubleshooting through a variety of highly complex analytical duties in the testing and evaluation of Comcast s network. Provides operational support for the DAC and DNCS in conjunction with engineering and AVS. Directs Headend Technician(s) in troubleshooting network issues for video ADS and Switched Digital video.***
  • Regular consistent and punctual attendance. Must be able to work nights and weekends variable schedule(s) as necessary
10

Identity Access Engineer Resume Examples & Samples

  • Lead Information Security in Enterprise projects, delivering a consistent, repeatable and supportable process to deliver robust technical solutions that meet both business and security needs. Tasks include but are not limited to: creating process flow, setting up NPI file structures, configuring service accounts and file transfers, creating single sign-on solutions, managing Security Endpoint Protection (SEP), etc
  • Independently handle escalated, complex projects that require advanced security solutions in order to improve system security throughout all of TCF’s hardware and software
  • Develop and document the successful procedure and activities for technical solutions in order to provide information and/or instruction for future projects. Develop, enforce, and maintain policies, procedures, measures and mechanisms to protect the confidentiality, integrity and availability of data/information
  • Safeguard information against accidental or unauthorized modification, destruction, or disclosure by setting up security permissions, and periodically monitoring configurations
  • Develop and maintain expert knowledge of TCF security and industry tools. Manage the entire life cycle of TCF’s tools, (e.g. installation/implementation, removal, etc.) including, vendor relationships, managing system/application security polices and handling all changes and upgrades
  • Develop and publish vital internal communications to affected business lines. Responsible for directly contacting business lines, other project members, and/or vendors
  • Participate and provide expert input for the evaluation, selection, installation, and maintenance of security technology systems for TCF
  • Issue or reissue, configure, and/or revoke security certificates as needed
  • Four year degree in Computer Science, Business Administration, or related work experience
  • 7 years of experience in IT or Information Security
  • Exposure to all aspects of IT system maintenance, lifecycle management, technical support, systems analysis, application development and change management
  • Experience with current information security tools such as mainframe services, RACF, Database Security, Active Directory, MS Windows Server 2008 and 2012, and an incident request platform (such as ServiceNow)
  • Extensive experience with platforms such as MS Exchange 2010 and MS SharePoint Security 2010
  • Knowledge of Security Infrastructure controls (networks, server and end user computing devices)
  • Exposure to financial industry regulatory requirements and their impact on Information Security Engineering
  • Quantitative, analytical, problem solving, and organizational skills
  • Interpersonal verbal and written communication skills
  • Ability to show initiative and take on new tasks as assigned
  • Experience working in a project focused environment
11

Z-enterprise Voice Access Engineer Resume Examples & Samples

  • Design real time voice collaboration solutions that enable users to communicate effectively that integrate with other voice technologies and carrier environment
  • Produce detailed, low level technical designs for implementation by vendor engineers
  • As needed, review designs provided by vendors to ensure compliance with bank design principles
  • Provide engineering to LOB’s and peer technology teams for all Enterprise Voice or Access activity
  • Evaluate and remediate security vulnerabilities in the Enterprise Voice domain
  • Ensure all solutions seamlessly integrate with other voice technologies (i.e. Session Management, Contact Center, Trader Voice, Voice Recording, Middleware)
  • Collaborate with internal and external subject matter experts, including line of business, business technology teams, operational support teams, various technology organizations, and vendors to develop and support the implementation of collaboration solutions
  • Adhere to, update, and/or create necessary security standards and internal controls and procedures
12

CB Access Engineer Resume Examples & Samples

  • Serves as primary subject matter expert in one or more areas of network engineering specialties (Analog, Digital, Data, Transport, Voice, etc)
  • Provides telecommunication solutions to increase operational efficiencies, and expand network services
  • Prepare engineering cost analysis to optimize the return on investment
13

CB Access Engineer Resume Examples & Samples

  • Provides detailed engineering support and consultation to other departments
  • Supports new product deployments with installation, integration, testing, documentation, and training. Develops methods and procedures for troubleshooting
  • Makes specific recommendations and assists in implementation of plans that enhance technical operation, compliance with rules and regulations, and permits the deployment of new technology
  • Defines and compiles the methods of procedures and documentation to support personnel in the maintenance and day to-day operation of the network
  • Develops and executes detailed network designs and architectural plans for network applications. Designs may include backbone planning (SONET), routed IPs, MPLS, digital loop carrier (DLC) design, Rf, or Internet topologies
  • Designs interfaces for digital telecommunications equipment including fiber optic terminals, multiplexers, digital cross connects, channel banks, DLC and related peripherals
  • May order circuits by generating engineering work orders to establish network circuits for customer installs, reviewing CIR to determine outside plant needs and pre-engineering circuit detail
  • May manage projects with Operations and Engineering to confirm delivery intervals and validate critical dates and milestones to ensure delivery of services stay on target
  • Coordinates with other departments to ensure the network is available and configured to exceed market demands. This includes the support of software upgrades and configuration changes and assisting technicians, SOC and NOC in troubleshooting outages and resolving escalations as appropriate
  • Facilitates capacity verification to identify network availability during pre-sale analysis (commercial)
  • Develop methods and procedures for Circuit and equipment migration (commercial)
  • May perform reliability studies and assessments to ensure Cox is the Trusted Provider
  • May review audit matrix from corporate to ensure that information is accurately posted to the public record file
  • May identify issues that are not in compliance with FAA and FCC and communicate them to management and/or corporate
  • Provides Engineering reporting and projecting capacity management for transport and commercial access network services
  • Performs ongoing capacity analysis by tracking asset consumption for On-Net and TYPE 2 facilities
  • Works closely with various Engineering teams, Sales, and other local engineering groups to identify capacity demands that impacts network design and performance
  • Continually assess network requirements by developing reports from network asset databases
  • Complete customer network drawings for multi-site or Sonet/Ethernet based on capacity request
  • Creation of Engineering package and MOPS for Hi-Cap and CBAT techs
  • Design facility interconnections
  • Assist with Operations and Engineering to confirm delivery intervals and validate critical dates and milestones to ensure delivery of services stay on target
  • Complete Engineering Packages to document network infrastructure within the Granite IMS
  • Research new equipment/devices, inventory location and enter gathered information into database inventory when new equipment is deployed in our network
14

Principal Secure Access Engineer Resume Examples & Samples

  • To lead and contribute to the end-to-end design of infrastructure solutions and the creation and maintenance of related component standards
  • To serve as consultant to senior management and internal/external stakeholders for the organization on matters pertaining to its policies, plans, objectives and delivery in the infrastructure area of responsibility
  • To follow industry and technology advancements closely, in order to determine success criteria for their evaluation and evaluate promising solutions/technologies (Proof-of-Concepts) across their entire infrastructure solution area and where applicable, beyond their infrastructure solution area that have an enterprise impact and their feasibility in meeting Roche’s business needs
  • To understand business problems and opportunities in the context of the requirements and recommends solutions that enable the organization to achieve its long-term objectives
  • To architect (as solution architect), design, build, test and implement (first-time deployments) integrated, resilient and reliable solutions across the entire infrastructure solution area, and where applicable, beyond their infrastructure solution area
  • To lead and direct small technical teams for specific objectives in large and highly complex projects and providing guidance and mentoring/driving the entire team’s technical development
  • To ensure that designs and solutions in the infrastructure solution area align and adhere to the organization’s Technical Architecture Framework (TAF) policies, standards and direction and map the Technology Roadmaps into Portfolio projects/activities
  • To lead the efforts to estimate Engineering resources and timelines to deliver projects/activities successfully
  • To write, socialize and publish position papers, white papers, technical recommendations and best practices for the infrastructure solutions and the use-cases for their applications internally and externally (conferences, technology groups etc)
15

Privileged Access Engineer Resume Examples & Samples

  • Maintain docket of applications to on-board for the Separation Of Duties Program (SDP)
  • Maintain management dashboards
  • Provide management status reports
  • Monitor SDP certifications
  • Troubleshooting SDP function
  • Execute SDP on-boarding; Identifying privileged access, identifying privileged account, creation of Production IDs for developers, facilitate SDP testing, prepare Production ID cutover, decommission privileged accounts
  • Execute of SDP compliance; Access Control Reporting (ACR), Log Reconciliation , Download Platform Feeds, support of Audit Requests, Update Server lists
  • Perform quarterly privileged access review; prepare and distribute reports, track compliance, provide management status reports
  • Minimum 2 years in a security operations, IAM practice
  • Bachelors Degree In Information Technology
  • Some Project management experience beneficial
  • Fundamental knowledge of various platforms such as Unix, Windows Active Directory, Oracle
  • Excellent knowledge of Microsoft Office Suite Products; Word, Excel, Powerpoint,
16

Remote Access Engineer Resume Examples & Samples

  • Minimum 5+ years experience with engineering and administration Citrix CAG/ Netscaler, Juniper, Cisco F5, ICA product lines required
  • Experience providing escalated, highly complex technical support to customers by investigating and resolving systems-related matters of significance; provides support telephonically and/or electronically required
  • Experience developing training tools and documentation; oversees implementation of same required
  • Strong communication skills to communicate systems proposals to management and customers and provide systems diagnoses and resolution for current systems required
  • Good interpersonal skills to interact with customers, senior level personnel, subordinates, and team members required
17

Identity & Access Engineer Resume Examples & Samples

  • Jr. Level managing IQ environment – 5 years’ experience
  • Knowledge of Net IQ tool is beneficial
  • Software development experience preferred (Java)
  • Access Review is one tool
  • Access to Splunk
  • Building new federations
  • Updating rules and policy
  • Windows and RedHat preferred. AIX beneficial
  • Manage Incidents
  • Experience working with identity provisioning and access methodologies
  • Experience with enterprise Identity and Access Management product suites (Oracle, Ping, NetIQ, etc.)
  • Knowledge of directory services (Microsoft, Novell, LDAP)
  • Knowledge of Federation technologies (SAML, OAuth, etc.)
  • Working knowledge of Enterprise Single Sign On technologies
  • Working knowledge of Web Proxy and reverse proxy technologies
  • Working knowledge of operating systems (Win7, Server 2008/2012, RHEL, AIX)
  • Fundamental knowledge of networking technologies (firewalls, switches, load balancers, routers, etc.)
  • Knowledge of database platforms (SQL and Oracle)
  • Experience with SDLC security frameworks
  • Experience with web servers (IIS, Apache, Weblogic, Websphere, JBoss)
  • Awareness of current trends, topics, and issues in Information Technology and Information Security
  • Knowledge of programming/scripting languages a plus, primarily HTML, Java & XML
18

CB Access Engineer Resume Examples & Samples

  • Prepares cost estimates to deliver DWDM, SONET, TDM, Ethernet, and IP services across the Cox Network
  • Prepares the technical specifications, development, and integration of peripheral systems involving multiple telecommunications technologies supporting voice, video, data and other information
  • Provides network planning as it relates to Access Network which includes all access rings including CO and customer premise equipment, digital access cross-connect systems and all collocation and interconnect facilities
  • Provides routine technology analysis and troubleshooting on assigned segments of networked telecommunications systems
  • Performs analysis and reporting of operational measurement data from traffic sensitive network elements to identify potential, future network-capacity needs
  • Assists in evaluating and selecting new network equipment and emerging technologies while insuring the selected technology supports Cox business plan and positions the network for future growth in capacity, features, capability, and reliability
  • Recommends hardware and software upgrades in order to support customer service orders
  • Assists Sales Engineering in preparation of proposals, sales calls and presentations
19

TSM Access Engineer Resume Examples & Samples

  • Maintenance and management of TalkTalk Access network infrastructure
  • Coordinate, plan and implement network change with accordance to our Change Management policies and procedures
  • Troubleshoot and configure our network topologies which is not limited to
  • L2vpn, l3vpn, ospf, ebgp,static, igmp, vstp and vlan protocols
  • Positive attitude towards work and exercises excellent working ethics whiles remaining professional at all times
  • Ensure any planned or emergency network change is implemented to a high standard. Pre and post checks have been documented to confirm successful change
  • Liaise and provide remote IP support to our ever growing Field Engineer base
  • Ensure any new commissioned network elements have been configured, tested, documented and the essential systems updated
  • Support network changes or upgrades (in conjunction with Operations), ensuring that they are implemented with minimal interruption to the end customer
  • Provide on call support as determined by the requirements of the business
20

Identity Access Engineer Resume Examples & Samples

  • Lead assigned Information Security in Enterprise projects, delivering a consistent, repeatable and supportable process to deliver robust technical solutions that meet both business and security needs. Tasks include but are not limited to: creating process flow, setting up NPI file structures, configuring service accounts and file transfers, creating single sign-on solutions, managing Security Endpoint Protection (SEP), etc
  • Independently handle escalated, moderately complex projects that require advanced security solutions in order to improve system security throughout all of TCF’s hardware and software
  • Document the successful procedure and activities for technical solutions in order to provide information and/or instruction for future projects. Develop, enforce, and maintain policies, procedures, measures and mechanisms to protect the confidentiality, integrity and availability of data/information
  • Develop and maintain advanced knowledge of TCF security and industry tools. Manage the entire life cycle of TCF’s tools, (e.g. installation/implementation, removal, etc.) including, vendor relationships, managing system/application security polices and handling all changes and upgrades
  • Develop and publish internal communications to affected business lines. Directly contact business lines, other project members, and/or vendors when necessary
  • Participate with the evaluation, selection, installation, and maintenance of security technology systems for TCF
  • 5 years of experience in IT or Information Security
  • Advanced experience with platforms such as MS Exchange 2010 and MS SharePoint Security 2010
  • Experience supporting federated identity tools
  • IT Access Security Audit Experience
  • Experience with Symantec Endpoint Protection
  • Privileged User Management experience
  • Public Key Infrastructure experience
  • Experience with Linux/WebSphere
  • AS400 Security experience
21

Identity Access Engineer Resume Examples & Samples

  • Represent and participate in Information Security Enterprise projects, delivering a consistent, repeatable and supportable process to deliver technical solutions that meet both business and security needs. Tasks include but are not limited to: creating process flow, setting up NPI file structures, configuring service accounts and file transfers, creating single sign-on solutions, managing Security Endpoint Protection (SEP), etc
  • Document the successful procedure and activities for technical solutions in order to provide information and/or instruction for future projects. Support the development, enforcement, and maintenance of policies, procedures, measures and mechanisms to protect the confidentiality, integrity and availability of data/information
  • Maintain knowledge of TCF security and industry tools. Manage the entire life cycle of TCF’s tools, (e.g. installation/implementation, removal, etc.) including vendor relationships, managing system/application security policies and handling all changes and upgrades
  • Develop and publish informational internal communications to affected business lines. Directly contact business lines, other project members, and/or vendors when necessary
  • Provide on-call incident/emergency support as required. Assist IT with administering key security applications and providing assistance for security-related incident response within established Service Level Agreements
  • Issue or reissue, configure, and/or revoke security certificates as assigned
  • Meet required performance and work standards set by the Identity and Access management team
  • Four year degree in Computer Science, Business Administration, or related experience
  • 3 years of experience in IT or Information Security
  • Experience with current information security tools such as mainframe services, Resource Access Control Facility (RACF), Database Security, Active Directory, MS Windows Server 2008 and 2012, and an incident request platform (such as ServiceNow)
  • Experience with platforms such as MS Exchange 2010, MS SharePoint Security 2010
22

Fixed Access Engineer Resume Examples & Samples

  • Responsible to monitor the network process of all fiber rollouts and fiber desktop study for B2B
  • Lead project management and fiber vendor management for B2B fiber rollout
  • Raise OCRF for new site and updates by using OX Tool
  • Support site audits and quality audits for B2B sites
  • Attend customer meetings to support B2B in areas of pre-sales and post-sales
  • At least 3 years of working experience in Telecom industry or other related field
  • Bachelor degree in Engineering preferably specialized in Telecommunication
  • Experience in IP/Microwave/Fiber area is prefered
23

Access Engineer Resume Examples & Samples

  • Help develop requirements to meet new product needs and align tactical solutions with Cox product offerings
  • Research new technology options and evaluate how to meet new product needs
  • Provide technical direction critical design & operations issues that affect development and deployment of new residential products and services over Cox's DOCSIS infrastructure or have been escalated by the Systems or Network Operations Department
  • Perform evaluation and implementation tasks associated with new services and features of Cox Residential Services. This includes working with other CCI departments such as New Business Development, Telephony Engineering, Engineering Operations, Marketing, Network Operations Center, as well as various Field Engineering and Operations groups
  • Conduct equipment evaluations, equipment selection, and pilot testing to ensure reliability and scaled expansion of the network
  • Assess and define testing strategy and test cases. Document, build, and execute test plans to qualify vendor solutions, develop evaluation criteria and scoring and perform integration testing of network elements, including DOCSIS gateways
  • Assist in implementation of plans that enhance technical operation, compliance with rules and regulations, and permit the deployment of new technology
  • Compile the methods of procedures and documentation to support personnel in the maintenance and day-to-day operation of the network
  • Familiar with adjacent technologies to understand integration opportunities and constraints and vendor provided software (system software, middleware, APIs, and applications) to determine compliance with Cox specifications
  • Provide engineering support to other departments
  • Collaborate as part of cross-functional, cross-regional teams of Product Development, Field Operations and Engineering organizations to build alignment and specify the objectives to meet the business goals and strategies for Cox WiFi networks
  • Troubleshoot problems identified in lab testing and drive them to resolution. This includes understanding and proficiency working with lab test and measurement equipment used to test and troubleshoot IP networks, RF, DOCSIS, etc
  • Responsible for driving success of market trials into production implementation plans
  • Conduct extensive lab evaluations and integration testing of Access Network elements. Document results for Production deployments
  • Responsible for the documentation of technical evaluations, network designs, deployment procedures, technical guidelines and support/troubleshooting procedures for involved projects
  • May assist projects and other teams to confirm delivery intervals, validate critical dates and milestones and ensure delivery of services stay on target
24

Remote Access Engineer Resume Examples & Samples

  • Engineering experience with SSL VPN (i.e. Pulse Secure, Cisco)
  • Engineering experience with F5 LTM
  • Solid Networking background. We don’t need a CCNA certified individual, but individual needs to understand the OSI model and how the internet works
  • Strong background with PC, Mac and mobile clients
  • Strong troubleshooting/problem solving skills with relevant experience
  • Experience with certificates/PKI
  • Basic web development skills. Standard HTML, CSS, JavaScript
  • Strong communication & documentation skills
  • Able to work well with a team
  • Ability to provide 7x24 on call support on a rotating basis
  • Bachelor’s degree or equivalent relevant experience