Wilvens Eme
Dietary Supervisor at GREYSTONE HEALTHCARE MANAGEMENT
Summary
Organized and Self-motivated professional with Eight years of experienced in the Food and Nutrition Services in long term care; along with an impeccable knowledge in inventory, HACCP principles, Safety and Sanitation, Labeling and Dating. In addition, very proficient with the handling of customers concerns and requests in Four different languages( English, Spanish, French, Creole). Furthermore, very knowledgeable in Microsoft office.
Experience
Customer Service Associate
Sixt Rent a Car / Fort Lauderdale, FL
Assist guest with their needs by providing good customer service.
Dietary Supervisor
GREYSTONE HEALTHCARE MANAGEMENT / Miami, FL
- Managed inventory and reduced food costs by 5%
- Managed intake of inventory three times a week
- Cross-trained employees on different stations, improving labor by 5%
- Supervised a kitchen line of three cooks in a fast-paced environment, enforcing controlled ticket times
Customer Service Associate (valet)
Acqualina Resort & Spa / Sunny Isles Beach, FL
Acknowledge and greet guests within 25 to 30 seconds and provide professional, fast and friendly service.
- Communicate parking procedures to guests/visitors
- Responsible to follow up with guests to ensure their requests or problems have been met to their satisfaction.
- Document and report all vehicle incidents like damages, accidents, theft, missing articles etc..
- Monitor and responsible to report any security or safety problems, safety hazards and potential security problems to the supervisors while maintaining a clean and fun environment
Education
Miami Dade College
Associate in Dietetics, Dietetics
Associate in Dietetics
Miami Dade College - Miami-Dade County, FL
August 2014 to December 2018
High school or equivalent
North Miami Senior High School
North Miami Senior High School
Skills
