
vbs.pavan kumar
Cluster Manager (CMIT)
Summary
An ambitious, creative and highly motivated individual, who has a passion for the retail industry and an uncompromising commitment to quality and outstanding customer service. Having a proven track record of maximizing retail sales by providing a enjoyable shopping experience for customers, and a comprehensive management, planning and support service to all retail staff. Able to create a unique experience for customers by giving them easy access and guidance to all store department from beginning to end.
Experience
Cluster Manager (CMIT)
RELIANCE RETAIL LIMITED
- Performance management of team members, including coaching, recognition, disciplinary action and performance evaluations
- Conduct regular meetings (individual and group) with area team members to establish goals, review performance and provide organized communications
- Partner with the Regional Manager to provide vision and leadership that result in exceptional performance of the area’s team members and businesses
- Responsible for P/L for the directly operated retail stores for the assigned region
- Prepare annual sales and profit budget for the stores of the designated region, keep costs under control.
- Develop and manage strategies to achieve stated goals
- Conduct monthly store audits and utilize audits in performance management
- Recruit, develop and retain a high-performing, empowered team
- Manage the unit’s Operating and Capital budget
- Engage the Maintenance team in Visual Management and 5S improvement efforts to improve work management and efficiencies
- Develops and manages an annual marketing plan and oversees the development and management of annual branch marketing plans for the cluster
- Take all actions necessary to achieve sales objectives, and define best corrective actions (both short term and long term
- Collaborate with Communications Department in special events to enhance the brand image and sales
- Develop operation standard in accordance with Corporate guidelines to ensure consistency with overall image and service standard of the bran. P
- Partnering with Regional Operations Manager (ROM) to identify operational gaps, risks, and execute development/improvement plans.
Cluster Manager
Reliance Retail Limited / Hyderabad
- Performance management of team members, including coaching, recognition, disciplinary action and performance evaluations
- Conduct regular meetings (individual and group) with area team members to establish goals, review performance and provide organized communications
- Partner with the Regional Manager to provide vision and leadership that result in exceptional performance of the area’s team members and businesses
- Responsible for P/L for the directly operated retail stores for the assigned region
- Prepare annual sales and profit budget for the stores of the designated region, keep costs under control.
- Develop and manage strategies to achieve stated goals
- Conduct monthly store audits and utilize audits in performance management
- Recruit, develop and retain a high-performing, empowered team
- Manage the unit’s Operating and Capital budget
- Engage the Maintenance team in Visual Management and 5S improvement efforts to improve work management and efficiencies
- Develops and manages an annual marketing plan and oversees the development and management of annual branch marketing plans for the cluster
- Take all actions necessary to achieve sales objectives, and define best corrective actions (both short term and long term
- Collaborate with Communications Department in special events to enhance the brand image and sales
- Develop operation standard in accordance with Corporate guidelines to ensure consistency with overall image and service standard of the bran.
- Partnering with Regional Operations Manager (ROM) to identify operational gaps, risks, and execute development/improvement plans.
Nature of Work -Store Manager
LAND MARK GROUP MIDDLE EAST
Responsible for managing the day-to-day operation of the store, as well as Setting customer service standards and launching initiatives to hit sales targets.
As well as developing and motivating a team, whilst ensuring everyone adheres to company policies and procedures.
- Driving operational, visual and customer service standards in store.
- Monitoring and reviewing store performance on a regular daily, weekly and Monthly basis.
- Implementing store compliance and health and safety procedures.
- Maximizing sales through effective merchandising and marketing.
- Deciding on store layouts.
- Recognizing and rewarding good staff performance.
- Monitoring product availability levels throughout the day and replenishment
- Stocks to ensure 100% availability.
- Developing business links within the local community.
- Working with the visual team to manage displays within the store.
- Recruiting the right people with the right behaviors in to the right jobs and
- Ensuring they are given access to the right training.
- Actively monitoring competitor activity.
- Getting feedback and capturing data from customers.
- Handling team of 22 members to customer service.
- Vital role in pallet display for various promotions campaign.
- Maintain inventory management for stock control, wastage, damage, and expiry and inter Department transfer etc.
- checking the market trend and giving the affective feedback to a management etc
Work Experience
Store Manager
ICONIC (LAND MARK GROUP MIDDLE EAST) SA / Saudi Jeddah
Responsible for managing the day-to-day operation of the store, as well as
Setting customer service standards and launching initiatives to hit sales targets.
As well as developing and motivating a team, whilst ensuring everyone adheres
to company policies and procedures.
- Driving operational, visual and customer service standards in store.
- Monitoring and reviewing store performance on a regular daily, weekly and Monthly basis.
- Implementing store compliance and health and safety procedures.
- Maximizing sales through effective merchandising and marketing.
- Deciding on store layouts.
- Recognizing and rewarding good staff performance.
- Monitoring product availability levels throughout the day and replenishment
- Stocks to ensure 100% availability.
- Developing business links within the local community.
- Working with the visual team to manage displays within the store.
- Recruiting the right people with the right behaviors in to the right jobs and
- Ensuring they are given access to the right training.
- Actively monitoring competitor activity.
- Getting feedback and capturing data from customers.
- Handling team of 22 members to customer service.
- Vital role in pallet display for various promotions campaign.
- Maintain inventory management for stock control, wastage, damage, and expiry and inter Department transfer etc.
- checking the market trend and giving the affective feedback to a management etc
Department manager
Future group India pvt Ltd
Duties & responsibilities:
- Maximizing sales through effective merchandising and marketing.
- Maintaining high standards of customer service.
- Visual Merchandising
- Identifying fast and slow moving stocks
- Handling team of 25 members to customer service.
- Vital role in pallet display for various promotions campaign.
- Maintain inventory management for stock control, wastage, damage, and expiry and inter Department transfer etc.
- Recruit, manage & monitor the performance of team members to ensure efficiency in process operations and meeting of individual & group targets.
Work Experience
Department Manager
Big bazaar (Future group India pvt Ltd / Hyderabad
- Maintaining high standards of customer service.
- Visual Merchandising
- Identifying fast and slow moving stocks
- Maximizing sales through effective merchandising and marketing.
- Handling team of 25 members to customer service.
- Vital role in pallet display for various promotions campaign.
- Maintain inventory management for stock control, wastage, damage, and expiry and inter Department transfer etc.
- Recruit, manage & monitor the performance of team members to ensure efficiency in process operations and meeting of individual & group targets.
Floor Manager
Prateek apparel pvt ltd / hyderabad
- Maintaining high standards of customer service.
- Visual Merchandising
- Identifying fast and slow moving stocks
- checking the market trend and giving the affective feedback to a management etc
- Giving the good service to the customer.
- Handling team of 40 members to customer service
- Housekeeping, Merchandising, Sales & service coordination etc.
- Stock levels sufficient for major events
- Vital role in pallet display for various promotions campaign.
- Maintain inventory management for stock control, wastage, damage, and expiry and inter Department transfer etc.
- Recruit, manage & monitor the performance of team members to ensure efficiency in process operations and meeting of individual & group targets.
Asst. Store Manager
NeckTie & More (RAYMOD APPAREL LTD) / Hyderabad
- Visual Merchandising
- Identifying fast and slow moving stocks
- checking the market trend and giving the affective feedback to a management etc
- Giving the good service to the customer.
- Stock levels sufficient for major events
- Vital role in pallet display for various promotions campaign.
- Maintain inventory management for stock control, wastage, damage, and expiry and inter Department transfer etc.
Asst. store manager
RAMONDS APPAREL LTD
- Duties & responsibilities:
- Visual Merchandising
- Identifying fast and slow moving stocks
- checking the market trend and giving the affective feedback to a management etc
- Giving the good service to the customer.
- Handling team of 16 members to customer service
- Housekeeping, Merchandising, Sales & service coordination etc.
- Stock levels sufficient for major events
- Maintain inventory management for stock control, wastage, damage, and expiry and inter Department transfer etc.
Section In-charge
CITY CENTER [biggest hyper mall in] [ KUWAIT] ME / Kuwait ME
- Maintaining high standards of customer service.
- Housekeeping, Merchandising, Sales & service coordination etc.
- Vital role in pallet display for various promotions campaign.
- participating in inventory management for stock control , wastage , damage, expiry and inter Department transfer et
- Stock levels sufficient for major events
- Responsible for training new staff by guiding with proper product knowledge
customer service
biggest hyper mall in
[ KUWAIT] ME
Duration - 2 Year
Nature of Work - Section in charge
(2005 to 2007)
June
July
Duties & responsibilities:
- Maintaining high standards of customer service.
- Housekeeping, Merchandising, Sales & service coordination etc.
- Vital role in pallet display for various promotions campaign.
- participating in inventory management for stock control, wastage, damage, expiry and inter Department transfer et
- Stock levels sufficient for major events
- Responsible for training new staff by guiding with proper product knowledge
Supervisor
Hyderabad Central [India’s Biggest Seamless Mall] / Hyderabad
- Stock Replenishments
- Preparing Qualitative Analysis of the Label
- Visual Merchandising
- Identifying fast and slow moving stocks
- checking the market trend and giving the affective feedback to a management etc
- Identifying non-moving stocks and taking appropriate action by coordinating with the design team
- Keeping track of merchandise movement from showroom to design house and vice versa.
Nature of Work - Supervisor
India's Biggest Seamless Mall / Hyderabad, Central
May
April
Knowledge of Responsibilities
- Stock Replenishments
- Preparing Qualitative Analysis of the Label
- Visual Merchandising
- Identifying fast and slow moving stocks
- checking the market trend and giving the affective feedback to a management etc
- Organization -Teleseen Network
Duration - 1 Year and six months
senior Marketing Executive
Teleseen Network / HYDERABAD
Field Executive
Contact with Client and explain about product.
senior Marketing Executive
Nature of Work
Feb
Aug