Sylvia Jones

• Exceeded monthly goals by 200% for brand and personal sales
• Collaborates with sales team to build sales and cross sell
• Analyzed customer needs to improve customer retention
• Builds key relationships with high net worth clients
• Close a minimum of 10+ sales per day
• Acheived top 10 salesperson 3 times in past year
• Demonstrates expertise in product knowledge
• Organized product driven events to promote brand and increase sales

• Featured Cover Stylist of the Year 2012-Hour Magazine Detroit
• Perfomed tailored makeup applications for television and personal events
• Managed dynamic client list for hair removal and facial treatments
• Used interpersonal communication skills to effectively sell salon products to customers

• Orchestrated in the planning of Open House/ On-Site Interviews
• Created Powerpoint presentations for Open House events
• Developed and implimented hierarchy pool of potential candidates
• Administered initial phone interviews of applicants
• Ensured required documentation through HR

• Developed and maintained lasting relationships with customers
• Achieved multiple 5 star ratings through notable customer service
• Lead customer consultant on buying options
• Created beauty makeovers

• Implemented detailed individual educational teaching plans for class of 10+ students
• Collaborated with behavioral team concerning student progress and challenges throughout the year
• Managed an engaged orderly classroom

BACHELORS OF ARTS

English, 2005 Michigan State University