Sara aka Susan Sabatini

• Processed insured customer’s premiums payments for auto, property and casualty policies.
• Provided excellent customer service to employees when answering questions regarding their benefits.

Member Connect Wireless Services Project, IT Dept., San Antonio, TX, 06/2010 - 10/2010

Human Resources Team Leader (Volunteer position)

• Identified, organized and wrote job descriptions for foundation core team membership, whose sole purpose was to bring wireless services to the residential section of the campus,
• Recruited technical staff for systems analysis, repair/help desk technicians, laboratory coordinators, human resources representatives, and wireless systems.
• Developed Mission, Vision, and Values Statements, and organizational structure.
• Produced and developed Member Connect, Member-In-Training Employee Handbooks, which included the Usage Rules for Library Computer Lab, Men's and Women's Dormitory Computer Laboratories.
• Wrote Volunteer Work Schedules for Member Residents.

Dormitory Monitor - RESPITE BAY (Volunteer position, Stipend position), San Antonio, Texas 78207, • 01/2017 – 11/2017

• Responsible for monitoring resident’s physical conditions, calling for Life Safety Officers and medical personnel staff for evaluations, prior to evacuation to hospitals for emergency treatment.
• Recorded all emergency evacuations for medical treatment into patient’s progress notes to send with Emergency Medical Staff to hospitals, for inclusion into their case files.
• During the ten-month tenure, the Respite Bay had no loss of human life.
• Responsible for the sanitation of the Respite Bay, calling janitorial staff for large projects.
• Brought Respite Bay sanitation standards up to meet both State Regulations, and Public Health Standards.

Recruitment Office (Part-Time, Temporary Project), Union Environment, San Antonio, Texas ∙ 03/2016 – 05/2016

• Prepared and processed new hire packets, employee status change forms, verifying I-9’s electronically using Guardian.
• Provided excellent customer service to employees when answering questions regarding their benefits.
• Entered new hire personnel information into HRIS database, verified Education and Employment References.
• Scheduled pre-employment, fingerprinting, drug screenings, and physical examinations, receiving clearance results.
• Processed criminal and traffic court background checks.
• Performed hire actions for employment candidates utilizing NEOGOV.

Regional Union District 10 Office, San Antonio, Texas • 12/2013 – 06/2014

• Performed EEO and Grievance Claim Investigation intake and case distribution, according to attorney industry specialization for collective bargaining units within a union shop environment.
• Prepared and processed new hire packets, employee status change forms, verifying I-9's.
• Reminded legal clients to keep their EEO, FMLA claim medical appointments per attorney instructions.
• Maintained personnel files ensuring compliance with federal regulations.
• Tracked employee attendance, leaves of absence, vacation, and personal time off.
• Audited and verified employee time cards for traveling attorneys.
• Verified and approved attorney expense vouchers.
• Recruited employees using online company newsletters and the district website.
• Developed training presentation for three-day “Financial Responsibility Seminar” for 500 national and international labor relations executive officers.
• Wrote Request for Proposals for Conferences, Training Seminars, and Election Caucus Multi-State Regional Sites, negotiating, awarding and administering the contracts.
• Produced program agenda for delegates attending 2014 regional election caucus.
• Made travel arrangements, wrote and edited organizations quarterly newsletters, preparing them for publication in an on-line format, and composed correspondence.
• Processed worker’s compensation claims for medical case utilization review boards.
• Submitted first report of injury accident reports, and follow-up medical reports to State Worker’s Compensation Board for review and payment.

• Conducted client survey to determine accuracy, uncover and solve client contact problems,
• Conducted business status determination on clients.
• Reorganized clients executive offices utilizing space planning technology,
• Provided excellent customer service to both internal and external customers.
• Updated client database files
• Assisted in the preparation of Requests for Proposals (RFPs),
• Researched pending legislation, affecting small business development, and education
• Prepared client for Equal Opportunity Audit.

18 units in Human Resource Management and Organizational Development Master's Degree level coursework Only