Susan Sara C M Sabatini

Sara aka Susan Sabatini

MAA - H.R.O.D.

San Antonio, Texas Area, US


  • Over Ten years Management experience supervising seven subordinates, leading a team of sales and marketing professionals resulting in a 10% growth in annual sales revenue
  • Over Ten years Human Resource Management experience at the manager and director levels with an emphasis on budgeting, and strong organizational skills including the ability to delegate and prioritize.
  • Over Ten years facilitating staff training seminars, conducting research, designing instructional materials, and presentation media for non-exempt and exempt personnel, reducing media presentation costs by 8%.
  • Eight years project management experience, from conceptual design and goal establishment to completion.
  • Ten years experience writing Request for Proposals for Conferences, Training Seminars, and Caucus sites.
  • Over Ten years experience establishing and supporting interdepartmental partnerships, developing corporate policy, ensuring regulatory compliance in union and non-union shops.
  • Five years’ experience maintaining, analyzing, and reporting human resource metrics.
  • Eight years experience EEO Claim and Grievance intake, streamlining and reducing processing time by 5%.


2017 Nov - 2018 May
Customer Service Associate
Qualfon Data Services, LLC / San Antonio, TX
  • Processed insured customer’s premiums payments for auto, property and casualty policies.
  • Provided excellent customer service to employees when answering questions regarding their benefits.
2010 Jun - 2017 Nov
2- Positions Held
Haven for Hope / San Antonio, TX

Member Connect Wireless Services Project, IT Dept., San Antonio, TX, 06/2010 - 10/2010

Human Resources Team Leader (Volunteer position)

  • Identified, organized and wrote job descriptions for foundation core team membership, whose sole purpose was to bring wireless services to the residential section of the campus,
  • Recruited technical staff for systems analysis, repair/help desk technicians, laboratory coordinators, human resources representatives, and wireless systems.
  • Developed Mission, Vision, and Values Statements, and organizational structure.
  • Produced and developed Member Connect, Member-In-Training Employee Handbooks, which included the Usage Rules for Library Computer Lab, Men's and Women's Dormitory Computer Laboratories.
  • Wrote Volunteer Work Schedules for Member Residents.

Dormitory Monitor - RESPITE BAY (Volunteer position, Stipend position), San Antonio, Texas 78207, 01/2017 – 11/2017

  • Responsible for monitoring resident’s physical conditions, calling for Life Safety Officers and medical personnel staff for evaluations, prior to evacuation to hospitals for emergency treatment.
  • Recorded all emergency evacuations for medical treatment into patient’s progress notes to send with Emergency Medical Staff to hospitals, for inclusion into their case files.
  • During the ten-month tenure, the Respite Bay had no loss of human life.
  • Responsible for the sanitation of the Respite Bay, calling janitorial staff for large projects.
  • Brought Respite Bay sanitation standards up to meet both State Regulations, and Public Health Standards.
2016 Mar - 2016 May
Human Resources Administrative Associate (Coordinator)
City of San Antonio, Human Resources Department, Recruitment Division / San Antonio, TX

Recruitment Office (Part-Time, Temporary Project), Union Environment, San Antonio, Texas03/2016 – 05/2016

  • Prepared and processed new hire packets, employee status change forms, verifying I-9’s electronically using Guardian.
  • Provided excellent customer service to employees when answering questions regarding their benefits.
  • Entered new hire personnel information into HRIS database, verified Education and Employment References.
  • Scheduled pre-employment, fingerprinting, drug screenings, and physical examinations, receiving clearance results.
  • Processed criminal and traffic court background checks.
  • Performed hire actions for employment candidates utilizing NEOGOV.
2013 Dec - 2014 Jun
Human Resource Administrative Associate (Coordinator)
American Federation of Government Employees, Region 10 District Office / San Antonio, TX

Regional Union District 10 Office, San Antonio, Texas 12/2013 – 06/2014

  • Performed EEO and Grievance Claim Investigation intake and case distribution, according to attorney industry specialization for collective bargaining units within a union shop environment.
  • Prepared and processed new hire packets, employee status change forms, verifying I-9's.
  • Reminded legal clients to keep their EEO, FMLA claim medical appointments per attorney instructions.
  • Maintained personnel files ensuring compliance with federal regulations.
  • Tracked employee attendance, leaves of absence, vacation, and personal time off.
  • Audited and verified employee time cards for traveling attorneys.
  • Verified and approved attorney expense vouchers.
  • Recruited employees using online company newsletters and the district website.
  • Developed training presentation for three-day “Financial Responsibility Seminar” for 500 national and international labor relations executive officers.
  • Wrote Request for Proposals for Conferences, Training Seminars, and Election Caucus Multi-State Regional Sites, negotiating, awarding and administering the contracts.
  • Produced program agenda for delegates attending 2014 regional election caucus.
  • Made travel arrangements, wrote and edited organizations quarterly newsletters, preparing them for publication in an on-line format, and composed correspondence.
  • Processed worker’s compensation claims for medical case utilization review boards.
  • Submitted first report of injury accident reports, and follow-up medical reports to State Worker’s Compensation Board for review and payment.
2007 Aug - 2008 Jan
Human Resources Administrative Associate (Coordinator)
Search Associates and Consultants / San Antonio, TX
  • Conducted client survey to determine accuracy, uncover and solve client contact problems,
  • Conducted business status determination on clients.
  • Reorganized clients executive offices utilizing space planning technology,
  • Provided excellent customer service to both internal and external customers.
  • Updated client database files
  • Assisted in the preparation of Requests for Proposals (RFPs),
  • Researched pending legislation, affecting small business development, and education
  • Prepared client for Equal Opportunity Audit.


2013 - 2013
Human Resource Certification Institute at San Antonio College
Certificate / Human Resource Management
2004 - 2005
University of the Incarnate Word
Master of Arts in Administration / Human Resource Management, Organizational Development
1992 - 1992
University of San Francisco, School of Business and Management
None / Human Resource Management, Organizational Development
18 units in Human Resource Management and Organizational Development Master's Degree level coursework Only
1989 - 1989
Consumnes River College
None - 6 units only / Construction Management
1984 - 1984
Southwest Texas State University at San Marcos
Substitute Teacher Certification / Education, Social Studies, Generalist
1979 - 1982
California State University at Sacramento
Bachelor of Arts / Business Economics, International Economics, Developmental Economics
1974 - 1979
Santa Clara University
Bachelor of Science / Political Science, International Studies, Geo-Politics & Political Economies