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Jeff Smith

Jeff Smith

Masnaging Real Estate Broker

Westlake Village, CA
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Summary

Qualified and licensed professional armed with broad-based background, skills and accomplishments in the areas of real estate, customer relations, leasing, sales and marketing, project management, and account management. Extensive experience in corporate real estate, including industrial, multi-family, and retail property asset and portfolio management. Demonstrated customer service excellence, business acumen, and strategic planning ability. Accomplished leader repeatedly recognized for outstanding performance, exceeding goals, and generating new revenues. Displays outstanding ability to plan, coordinate, and implement practices and procedures to bring significant improvements in processes towards the successful attainment of goals. Determined to implement earned skills for rapid growth and development.

Experience

2009 Feb - Present
Managing Broker
House of Realty / Burbank

• Personally leased an annual average of 20-30 multi-family, single family and commercial properties.

• List and sell residential and commercial properties in a territory extending from San Diego to Ventura counties
• Provide superior customer service and client interaction, utilizing public relations skills to develop leads and generate interest.
• Manage office operations and supervise agents by providing review and expertise in real estate contracting and disclosures.
• Overseeing staff and social-media marketing. Market and promote client properties for sale or lease.
• Manage contracts, negotiations and all aspect of sales to finalize purchases and exceed customer expectations.
• Forge long-term relationships with key industry decision makers, creating a highly productive network.
• AP/AR responsibilities and 1099 for contract agents. Set up new systems with All Orders, QuickBooks, and Transaction Management.
1998 Feb - 2008 Dec
Sr. Account Manager
American Coast Title / Glendale, CA
• Over a decade of specialized work on multi-family and investment properties in the Los Angeles area.
• Conducted training seminars to real estate professionals and represented the company at trade shows. Lead generation through the use of cold-calls, referrals and extensive computer aided follow-up system.
• Led liaison between territory clients and company management. Ability to translate the client’s needs while maintaining corporate standards and practices.
• Maintained a target 85% clientele renewal/retention rate, with an average renewal length of 3 years.
• Exceeded sales quota by 120% with personalized service, selling trust, building client relationships, educating consumers and networking.
• Achieved highest closing ratio among sales force, with over 80%.
• Successfully increased premium dollar-per-order by 100%.

Education

1984 - 1988
Northern Arizona University
B.S. Criminal Justice

Skills

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