Sarah Call

Sarah Call

Director of Talent Acquisitions & Employee Retention

Midvale, UT
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Summary

Resourceful and detail-oriented resource professional with over 15 years of experience managing internal company relationships and recruitment. Excel in supporting employees with company benefits, payroll processes, and conflict resolution. An organized leader with vast knowledge of corporate policies, human relations, and talent acquisition.

Experience

2020 Sep - Present
Director of Talent Acquisition & Employee Retention
Wasatch Group / West Valley City
  • Screen, recruit, interview, and hire new staff members through detailed planning, recruiting top talent, and reducing overall CTF (Cycle Time to Fill) from 68 days to 45 days.
  • Identify candidates through multiple sources, including team member referrals, social networking sites (e.g., LinkedIn, Indeed, Glassdoor), transfers, and agencies, scouting the top talent to recruit. Technology and process improvements increased candidate response rates from 29% to 82%.
  • Serve as a resource for leadership by bridging management and team member relations, increasing teamwork and positivity in the work environment.
  • Collaborate with other departments through effective communication, creating a team-oriented and productive workforce.
2016 Nov - Present
Director of People Operations
Broadway Media / Salt Lake City
  • Support the executive team on strategic initiatives, improving staff development and engagement.
  • Process verification of employment, unemployment claims, and contractor wage verification for over 100 team members in a detailed manner.
  • Created and implemented safety protocols that successfully reduced workplace incidents by 25%.
  • Empowered Human Resources culture centered on responsiveness, responsibility, and inclusion.
2016 Nov - 2021 Oct
Director of People Operations
Real Salt lake / Sandy, UT
  • Support the executive team on strategic initiatives, improving staff development and engagement.
  • Process verification of employment, unemployment claims, and contractor wage verification for over 100 team members in a detailed manner.
  • Created and implemented safety protocols that successfully reduced workplace incidents by 25%.
  • Empowered Human Resources culture centered on responsiveness, responsibility, and inclusion.
2010 Jul - 2017 Jan
HR Generalist
The Wasatch Group / Midvale, ID
  • Served as a resource for leadership by bridging management and team member relations, increasing teamwork and positivity in the work environment.
  • Advised various departments by providing insight into company policies, procedures, and practices, leading to increased retention of employees.
  • Responsible for human resource tasks, including onboarding, coaching leadership, investigating team member complaints, managing worker compensation, and reviewing unemployment claims.

Education

1997 - 2000
Utah State University
No Degree Earned / General Education, Business Administration

Skills