SARAH OKUMA

Providence, RI www.igt.com 2014 - Present

International Game Technology operates provides technology products services across lotteries, electronic gaming machines, sports betting interactive gaming markets worldwide.

Sales: $6B, Staff: 12,000+, Managed: 7

Global Director, Talent Management, oversaw global strategy, design implementation of the employee experience, including, performance development, succession planning, employee engagement, on-boarding, coaching mentoring.

• Led full re-design of global performance management development post acquisition merger, change management lead for employee shift in new talent initiatives.

• Launched global engagement survey, subsequent action plans culture initiatives. Increased participation survey 28%, used company-wide results, implemented culture ambassador program.

• Delivered annual savings in excess of $400,000, development opportunities were afforded to all employees globally instead of US only.

• Designed implemented global internal coaching model, capabilities services.

• Increased satisfaction follow through, with action planning through targeted value proposition, accountability objectivity in design.

• Identified coaching tools assessments quality surveys, promoted coaching engagement.

• Facilitated new leader assimilations coaching engagements to internal clients globally.

• Created career development framework global implementation strategy, delivered learning career development resources for managers employees.

• Moved from transactional entry to engaging 6-month program, reduced time to proficiency, finalized onboarding framework implemented unified process globally in FY16.

• Operated as Talent Consultant for all Corporate functions at IGT.

• Managed global vendor relationships, captured succession mapping processes assessment tool creation implementation, language translation for all talent programs.

• Led the implementation of SuccessFactors succession, performance, on-boarding, development modules.

Providence, RI www.textron.com 2011 - 2014

Textron Inc, a global aerospace, defense, security advanced technologies industrial conglomerate. Sales: $14B, Staff: 35,000+, Managed: 60

Global Manager, Rotational Program Learning Development, directed global high potential leadership development program for Finance, IT, Marketing HR.

• Employee relations and BP lead for 75 participants in the US

• Designed action plans for 2000+ IT employees, addressed defined gaps, led global IT talent assessment, identified strengths skill gaps throughout entire IT function.

• Provided performance consulting for IT leadership, identified organizational performance gaps, led leadership team pinpointing actions needed to increase effectiveness in support of product development, information security, company assets, business intelligence risk analysis.

• Assessed specific training professional development needs for leaders.

• Facilitated vendor relationships for Textron University's IT leadership programs.

• Ensured timely, high quality completion of program participant logistics.

• Led the recruiting, relocation assignment selection for all IT, marketing, finance, HR leadership program participants.

• Designed IT, finance, marketing, HR talent initiatives globally.

Cleveland, OH. www.clevelandclinic.org 2008 -2009

Cleveland Clinic, one of the largest most respected hospitals in the country, providing better care of the sick, investigation into their problems further education of those who serve.

Sales: $8B, Staff: 51,500+

Marketing Fellow, lead marketing for Cleveland Clinic's elite critical care transport unit.

• Launched direct marketing campaign, defined the value proposition for regional hospitals to choose Cleveland Clinic for complicated emergent procedures.

• Implemented successful strategic marketing plan.

• Developed process definition, implementation tactics outcome measurements for Critical Care.

• Enhanced current referral channels' success rates.

• Increased patient transfer volume by identifying alternative channels.

• Presented findings trends on market competitor analysis.