Richard Gaski
CTO, Founding Partner at Magnific Technology LLC
Summary
All-in-1 CTO/CPO/COO. Passionate about great customer experiences and creating teams, processes and tools to make it happen better, faster and easier.
Experience
Founder / CTO
Magnific Technology, LLC
Magnific offers a combination of extraordinary experience, great rates, and a passion for excellence.
As Founder and CTO, I personally oversee all operations, budgets, reporting, operational and technical teams for each step of the entire project life cycle ensuring we build the right teams for the projects and ultimately keep a close eye on the quality of all our deliverables and help maintain positive and mutually beneficial client relations. As the head tech/prod/design guy I will also roll up my sleeves and do whatever needs to get to done to ensure a successful outcome, always trying to exceed expectations. To date, we have a success rate 30% higher than industry standard and customer retention 200% higher than industry standard using competitive rates and a focus on customer service.
We've delivered hardware and software projects for education, security, healthcare, fitness, b2c and many other industries.
Skills: Management, Mobile Technology, Team Leadership, Product Strategy, Sales and Product Development
VP Products
Applico, Inc
Applico is the Platform Innovation Company offering iOS and Android mobile app design and development specializing in platform businesses, including marketplace, sharing economy, and on-demand companies.
• Created new Strategy and Product services lines to offer additional streams of revenue resulting in 2x revenue and reduction in operating costs.
• Moved company from time and material to weekly billing model increasing both customer satisfaction and improving revenue forecasting.
• Oversaw all hiring of the Strategy, Product Design, User Experience and Product teams and established new policies and procedures increased efficiency, quality, and ability to scale.
• Implemented tools for increased reliability
Skills: Analytics, Product Strategy, Product Management, Client Retention, Agile, Support Services, Product Vision, and Sales Account Support
Director Mobile Products K12 North America
Pearson Education, Inc
Pearson is the world's leading learning company with global reach and a market leading business in education and education technology.
• Created Pan-Pearson workflow, process and teams for building on the deep legacy in online e-learning to incorporate mobile and non-PC digital solutions across the entire software life cycle.
• Launched more than 100 apps, spanning the entire K12 curriculum, increasing the availability of core products services to mobile devices through automation of product launch and product marketing process.
• Authored emerging technologies implementation strategy plan addressing wearable, touchable and immersive technology trends and best practices for the classroom with outcomes for improving student results, enabling each teacher to offer every student a custom, adaptive experience.
Skills: Business Requirements, Process, Workflow Improvement, Subject Matter Expert, Ability to Lead, Influence
CEO / CTO
Upstart Apps, LLC
Upstart Apps is a boutique agency specializing in low volume, high quality startup product strategy, product and technical consulting, competitive research and product development.
Skills: Passionate, Innovative, Consulting, Self-Motivated, Entrepreneurial Spirit, Sales, and Hands On
Director Product and Marketing Management
DBS Communications, Inc
DBS Communications is a leading independent MVNO (mobile virtual network operator) and MVNE (enabler) marketed primarily to financially under-served customer segments in all major metropolitan markets.
• Built and launched their first sms-based service (MIX), offering games, prizes, ringtones, subscription content and more to drive alternative revenue.
• Defined a new product strategy, including the economics and business model for the airtime plans and services to be introduced with their new brand, ensuring better margins, positive LTV and a well balanced portfolio of options.
• Reconciled carrier billing, in-house and carrier-provided call detail records to ensure accurate reporting resulting in a 30% decrease in carrier billings (previous over billings) and new and much improved customer use analytics.
Skills: Technical Management, Telecommunications, SaaS, Product Marketing, Pricing, Churn, MVNO, Indirect Marketing, and Business Acumen
VP Product Management
Aplana Mobile
Co-founder of privately funded international mobile gaming development firm responsible for business planning and oversight of product management and development of new mobile applications and services.
Skills: Business Modeling Process Innovation, Innovating Games, Casual Games, Integration with Offshore Teams and Optimizing Offshore Work Streams, Programming Best Practices, Sales
Director Wireless Products and Services
Fidelity Investments
Fidelity Investments is an international provider of financial services and investment resources.
Skills: Product Roadmap, Product Launch, Product Portfolio, Project Management, Product Development, and Develop Business Cases
Adjunct Faculty
Boston College, Chestnut Hill, MA / Massachusetts
CEO / CTO
Pandora Technology, LLC
Pandora Technology, LLC - CEO / CTO 1991 - 2001
Senior Software Engineer
Fujitsu ICL
Fujitsu ICL: Smart Card Group - Senior Software Engineer 1996 - 2000
IT Manager
University of Connecticut
University of Connecticut - IT Manager 1993 - 1998
Research Analyst
Ziff-Davis Publishing
Ziff-Davis Publishing - Research Analyst 1989 - 1993
Education
Boston College Carroll Graduate School of Management
MBA, Information Technology and Entrepreneurship
Boston College Carroll Graduate School of Management - MBA 2002
Concentration: Information Technology and Entrepreneurship
University of Connecticut
Bachelor of Science, Electrical Engineering, Computer Science
University of Connecticut - Bachelor of Science 1999
Dual Major: Electrical Engineering, Computer Science