Randy NG

He began his professional journey managing alumni programming at his alma mater, where he planned and executed large-scale events such as homecomings, award galas, themed dinners, and fireworks celebrations. These early experiences helped him develop core skills in logistics, scheduling, stakeholder coordination, and contingency planning. Managing these events taught him how to handle high-volume operations and maintain precision under tight timelines. It also gave him a foundation in structured process design, which continues to shape his approach to operations today.

After his tenure in higher education, he transitioned into international sales within the health and wellness sector. His primary focus was market expansion across Asia, where he developed regional strategies and adjusted product communication to align with local regulations and consumer needs. This experience strengthened his understanding of compliance and cross-border business practices while refining his ability to adapt workflows to meet specific cultural and operational requirements.

In recent years, he has played an important role in developing and managing event-related programs across multiple facilities. He works closely with instructors and program leaders to translate technical instruction into structured formats that improve learning and engagement. His process includes developing detailed schedules, communication frameworks, and templates that standardize procedures while maintaining flexibility. Built-in contingency planning ensures that programs stay organized and efficient under a variety of conditions.

He oversees event administration with a focus on fairness, clarity, and structure. By establishing leveling systems and integrating results into evaluations, he creates consistent pathways for participant progression. He also manages digital platforms that coordinate bookings, memberships, and schedules, ensuring transparency and operational scalability.

Automation is a key part of his workflow. He uses platforms such as Brevo (formerly Sendinblue), Zapier, Shopify, and Google Workspace to automate confirmations, reminders, feedback surveys, and post-event communications. For instance, a registration through Shopify can trigger a full communication sequence that includes updates, reminders, and post-program materials. These automated processes help reduce manual work while ensuring accuracy and timeliness.

Beyond event programs, he oversees seafood import operations with precision and adherence to regulatory compliance. His work covers vendor selection, purchase order management, shipment tracking, customs documentation, and delivery coordination. He specializes in value-added shrimp formats, including EZ-Peel, Peeled & Deveined (tail-on and tail-off), and 6×4-lb commercial pack styles. He ensures that each shipment meets product standards for size, weight, and packaging consistency.

Traceability and documentation form the foundation of his import operations. He maintains lot-level data that verifies product origin and processing history, ensuring compliance with safety and quality standards. He collaborates with warehouse partners to maintain cold chain integrity and conducts quality checks upon receipt. His documentation aligns with Seafood HACCP and FDA import guidelines, producing clean, review-ready submissions for customs and regulatory agencies. He also coordinates with licensed customs brokers to ensure timely and compliant shipment clearances.

His marketing approach follows the same structured, process-based strategy as his operations. He manages digital platforms such as Instagram through planned content calendars, consistent brand presentation, and live updates from events and shipments. His work includes reels, stories, and captions that strengthen engagement and maintain professionalism.