Rachel Stevenson
Media Services Supervisor at Discovery Communications
Experience
Media Services Supervisor
Discovery Communications / Silver Spring
Manage incoming file-based programs and graphics to ensure compliance standards are met and made available for internal use.
? Provide guidance and troubleshooting assistance to external vendors regarding file-based deliverables.
? Communicate and manage client expectations regarding deadlines, special projects, and boutique requests.
? Maintain both physical and file based assets, ensuring they are organized within internal systems and are readily available.
? Lead, motivate, and train direct reports on a daily basis.
? Hold monthly meetings with direct reports to discuss performance and expectations.
? Actively prioritize operational workload and staff work assignments.
? Pro-actively and independently identify and implement solutions when problems occur.
? Analyze, plan, and execute process changes in response to changing client and technical requirements, and to improve departmental output and efficiency.
TE Technician
Discovery Communications / Silver Spring, MD
Performed comprehensive evaluations of programming for all DCI networks to ensure they conformed to company technical standards.
? Wrote in-depth evaluations of each program to communicate potential problems to interested parties, (i.e., supervisors, coordinators, editors, specialists, etc.)
? Revised outdated instruction manuals and lead subsequent training sessions to inform colleagues of new procedures.
? Designed and implemented documentation in support of new process.
? Developed a six week training course for new hires and conducted orientation to new employees through lectures, examinations and assessments. Provided direct guidance and support to new employees and served as main source of contact during training period.
? Provided managerial support in absence of supervisors or managers.
Tutor
Howard Community College / Columbia
? Provide academic assistance and guidance to students in both group and one-on-one settings in areas of English and Fine Arts.
? Proofread and provide feedback regarding class assignments.
? Implement solutions and set goals to gravitate students towards working independently.
Education
The New School
Master of Arts
Major: Media Studies
Towson University
Bachelor of Science
Major: Electronic Media and Film