Pauline Mendes-Davis
Corporate Office Administrator
Summary
Skills
◦ Proficient in Microsoft Excel, Word and PowerPoint, PC, MAC and extensive research skills.
◦ Lotus Notes, Entourage and Outlook proficient.
◦ Detail oriented, organized, ability to work under pressure, able to work with deadlines, ability to multitask and a team player.
◦ Expert at Internet navigation.
◦ Excellent English communication both verbal and written.
◦ Strong attention to detail.
◦ Excellent interpersonal skills supporting both a team environment and customer service.
◦ Ability to recognize and adapt to changing work environments.
◦ Excellent time management/project skills.
◦ Goal-oriented ability to stay focused on creating winning results.
◦ Strong knowledge of social media like Tumblr, Twitter, Instagram, Facebook.
Experience
TEMP
SCOOP NYC / New York
Operations Assistant/ Receptionist
Manage the records in the company database ensuring that information is entered in a timely and accurate manner.
Ensured that all stores received their required supplies.
Maintenance of company's Payroll, Sales, Credit and Customer Profile data.
General front desk and office duties.
Perform key operational tasks to support field management
Corporate Administrative Assistant
PRONOVIAS / New York
Provide customers with timely and accurate information via phone, email and in persona regarding order status and product knowledge inquiries.
Book and manage trunk shows and loaner programs.
Work closely with Logistics, Accounting and sales departments for shipping, payment and service solutions.
Effectively managed daily correspondence via email to local and international clientele and heavy call volume workplace.
Ensure that clients met financial responsibilities before and after appointments and scheduled future fittings.
Provide pertinent information about the company, its products, services, policies and procedures.
Counted and secured finances at the end of each business day
Corporate Office Receptionist (TEMP)
FERRAGAMO USA, INC
Administered all incoming calls and provide overall administrative support to NY Headquarters.
Provided national customer service support; greet clients; reconcile complaints/positive feedback.
Placed all catering orders, made all travel and transportation arrangements, booked/scheduled conference rooms.
Corresponded with Regional Managers and Store managers regarding inquiries.
Coordinated Company Events/Meetings and Special Projects as needed.
Liaison for all internal house departments.
Corporate Office Receptionist /Office Coordinator
HMX GROUP, LLC / New York
Provided exceptional support to ensure clients and guests have memorable visit.
Coordinated with vendors to ensure venue is to standards per clients' request.
Created realistic timelines, establish budgets; organize seating charts; attendees; set-up and breakdown of venues.
Efficiently maintained the office calendars and online scheduling system.
Provided exceptional administrative service for busy fashion office with senior executives.
Maintained the calendars for all account executives.
Ensured the easy transition of appointments in an efficient and timely manner.
Assisted with the coordination of sample handling to and from showroom to fashion magazines, photo shoots, PR agencies.
Effectively handled busy schedules, calendars and appointments of sales executives during Market Week ensuring that all clients are successfully entered into database and into offices.
Coordinated all internal and external parties.
Worked with the design and merchandising teams to develop and assemble, sample book s, line sheets, sample cards, color swatches and data entry.
Effectively handled showroom bookings for busy executives and clients.
Assisted the senior marketing manager with the set up visuals per brand.
Accurately and efficiently rang sales and maintain all cash and media
BLOOMINGDALE'S / New York
at registers.
Provided exceptional customer service.
Worked extensively with affluent customers and high-ticketed items.
Scheduled and assisted clients with seasonal shopping.
Provided clients with product knowledge and item selections.
Maintained and exceeded sales quotas.
Provided clients with styling suggestions for special events.
Exhibited a strong knowledge of the fashion industry, fashion brands in and items sold.
Extensive knowledge of product.
Education
Fashion Institute of Technology
Associate in Applied Science, (AAS, Fashion Merchandising Management / Advertising , Marketing , Communications
Fashion Institute of Technology New York NY August 2009- May 2014
Associate in Applied Science, (AAS) Fashion Merchandising Management
Fashion Institute of Technology
Associate of Applied Science (AAS) / Fashion, Merchandising , Management
Fashion Institute of Technology
Skills
