Pam Ruffing

Establish solid relationships with Sutherland's most strategic clients predominately in Telco Technology like ATT, Verizon, Google, Amazon Web Services, Dell and NTT Data to develop a $157m pipeline

• Won the call center for ATT FirstNet, a $100B award building out a First Responder Network

• Conceptualize, develop and implement strategy to build mind share and adoption of cloud sourcing platform, cloud computing platform, data analytics, robotics process automation, intelligent digital processes, digital infrastructure, virtual contact center, innovative mobile solutions and new managed service offerings

• Drive top line revenue growth and innovate solution adoption by constructing detailed customer digital transformation plans to clearly articulate initiatives required to transform an enterprise to a targeted future state

• Partner with SBA to create a unique partner eco-system to bid on set aside business creating $40m pipeline

• Created a $50m Cybersecurity Practice with Ridge Global Consulting, NTT Data, Nisos Group, SD Solutions and pulled in leading cyber software product partners like Dark Trace, Cylance, Check Point Security, and Cisco

Blew out the Deloitte Consulting Alliance Goal to $150m in 18 months, exceeding sales goals by building M&A relationship winning three significant divestitures: eBay/PayPal, HP Printer Division, Symantec/Veritas

• Strategic contributor driving the incremental revenue in Oracle product and Deloitte Services by successfully managing sales force collaboration and fostering key executive relationships

• Successfully built credibility and trust with Oracle sales leadership and Deloitte's lead client partners on a Fortune 100 account list expanding Oracle's reach into Big Data, Security, Business Intelligence, DLP, Identity Management, CRM, ERP, Cloud, CX and Analytics

• Facilitated account-planning workshops to generate opportunities and shared executive relationships resulting in incremental pipeline growth, cloud adoption and cloud market share

Directed, developed and established the Workday alliance generating $75m in implementation and advisor services making it the largest Workday practice in the US among the Big Four Consulting Firms

• Successfully managed the emerging CA Technologies and Symantec Alliances for the Cybersecurity Advisory teams by employing strategic leadership and effective problem solving skills

• Achieved 5x revenue growth by working across sales verticals, cross-training sales consultants to successfully deliver Workday services and to boost customer experience

• Introduced new service offerings to PwC clients by leading the collaboration between Salesforce and Workday integration project to speed deployments

• Drove targeted efforts on infrastructure-as-a-service (IaaS), platform as a service (PaaS) and software-as-a-service (SaaS) adoption among PwC client base and new pursuits

Consistently achieved and exceeded annual revenue goals by 160%, while managing ten partners in the CA Security Partner Program

• Built successful partnerships with Deloitte, Accenture, EY and PwC and grew Deloitte's CA security practice 3x to $30m while managing the program

• Initiated and conceptualized the Identity and Access Management SAAS offering with Mycroft by employing outstanding innovation and strategic leadership skills

• Successfully developed and established innovative solutions with the three alliances on Cloud Computing, Content Management, Agile Development, Advanced Authentication, Application Performance Management, Infrastructure Management, Service Management, Project and Portfolio Management, Service Virtualization, Mobility, and Cyber Risk, Security Governance

Drove leadership vision and business strategy by developing the partner strategy, recruiting and facilitating services consulting partners, managing pipeline and sales calls, creating joint marketing plans, leading field engagement and client facing events

• Initiated and developed joint offerings on Compliance and Access Governance to be sold to Fortune 500 clients

• Doubled pipeline through partners, leading to 25% increase in product revenue with top security consulting partners: Deloitte, EY, PwC and KPMG

Earned progressive promotions within the company and won annual sales club awards four out of five eligible years due to exceeding revenue generation goals

• Established Accenture as a respected alliance focused on the Identity Management security suite of products

• Generated a $50m pipeline by leveraging solid negotiation skills, aggressive business development and strategic planning

• Previous jobs were supporting the reseller/distribution channel and managing the digital agency relationships at MarchFirst, Sapient, Razorfish, Agency.com, etc.

Subject of a McKinsey Company and Harvard Business School study, New Managerial Roles, 1999 Publication