NICOLE ROJAS

Maintain full support of the family as a trusted administrative assistant, scheduling appointments, creating detailed itin- eraries, organizing events, driving children to and from activities and running errands

• Travel with client and take care of miscellaneous items as they arise
• Maintain excellent open communication with parents regarding children's health, behavior, development and over-all well being
• Perform services such as answering calls, managing calendar schedules, organizing mail, driving to and from airport and personal shopping

• Fully supported company's Public Relations planning, strategy and executed projects on time and on budget
• Communicated and built relationships with current and prospected clients
• Managed calendar using Outlook (editorial, press, events etc.)
• Coordinated day-to-day PR and VIP activities on client accounts; sample trafficking, influencer VIP outreach, gifting and seeding, managing showroom collections
• Maintained and updated client press books and monthly status reports with New York and Los Angeles teams

Created, maintained and managed all Meant Simply social media accounts, providing engaging text, image and video content for Instagram, Tik Tok, Facebook, Twitter and Pinterest

• Collaborated with Marketing, Sales and Product Development to minimize costs and increase sales by 15%
• Provided full administrative support to private family and business owners of a Body care company, Meant Simply
• Booked international and domestic travel reservations including flights, car services, hotel accommodations
• Extensive calendar management and meeting scheduling using Office 365
• Responsible for maintaining an educational, cultured and positive environment and supporting the psychological, social and emotional development of the children

• Successfully maintained company standard while exceeding above average sales conversion consistently
• Provided outstanding customer service and developed strong customer relationships
• Delivered comprehensive styling tips and executed client requests for image goals
• Merchandised the salon's mannequins, floors and accessory cases in keeping with current trends

Provided all administrative support for company realtors and prepared all listing materials: pre-listing presentation,

Listing agreement, sellers' disclosures, comparative market analysis, pull online property profile, research old multi- ple listing service (MLS) listings and etc.

• Produced all marketing materials including brochures, flyers, online marketing, social media posts, etc. to continu- ously build our brand
• Compiled and distributed weekly/ monthly reports and communicated key results to ensure company goals were met
• Delivered concierge-level customer service to sellers, buyers and lenders and regularly obtained client testimonials for websites, social media and other marketing materials