
Nicole Pauley,
Executive Business Leader of Program, Project, Finance and Business Process professionals
Summary
I am a dynamic, highly accomplished, results-driven servant leader in Portfolio and Program Management with 24+ years of promotable & commended leadership in business agility, strategy, program, project, process, planning & financial management within the Banking, Insurance, IT & Government sectors; Proven ability to build, train, develop and manage global teams in high-performing organizations.
Repeated success establishing and maintaining meaningful business relationships and assisting organizations to effectively communicate and learn across lines of business. Technologically and business fluent, with extensive experience being the connective tissue, bridging the IT & business communication & learning gap; leading large solution implementations for large enterprises in Government, Financial Services, Insurance, Public Sector and Environmental verticals. Executive level understanding of budgeting, personnel management and strategy execution with a strong record of delivery and Coaching for business development.
Experience
Director, Programs/Projects
USAA / SAN ANTONIO, TX
My role at USAA has evolved over the past 6 & 1/2 years; from a program manager overseeing the execution of a $50M portfolio with $200M of ROI to standing up the first business PMO and developing the job profile for all program and project job classifications across the enterprise (500 staff supporting 35K employees). I am now responsible for a team dedicated to transforming the organization from standard project management to Business Agility and SAFe