Nancy Yuan

Sales Associate

Cerritos, CA

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2013 Oct - Present

Provide exceptional customer experiences through engagement, demeanor and service
Motivate team to sell Ippolita and be the brand ambassador in the department
Merchandise Ippolita product and responsible for handling inventory on a daily basis
Exceed fine jewelry department sales per hour (SPH) goal of $325, annual $600,000 goal and 20% client visit goals
Proven ability to suggest, select, and help locate products based on client’s needs and desires
Keep up with current knowledge of company’s products, marketing programs and promotions
Follow up on non traditional sales transactions such as special orders, repairs and store to door orders for clients
Perform daily department maintenance tasks

2013 - 2014

2002 - 2003

1998 - 2002