NANCY MORRO
Sr Solution Expert
Summary
A high-performing, energetic Business Solutions Expert with over 20 years of experience, combining insurance, business analysis, and underwriting know-how to leverage business profitability. Strong expertise in managing insurance operations, and proactively implementing improvement strategies to maximize outcomes. Highly skilled in leading cross-functional teams to optimize results. Demonstrated communications and analytical skills that proved instrumental to increase revenue and drive sustainable business performances.
Experience
SR BUSINESS SOLUTIONS EXPERT
Majesco Software Solutions LLC / Various
Project/ Program manager of multiple aspects of business operations, including client relations, underwriting software solutions, presales, blueprint requirements gathering, business analysis, process improvement, and business requirements review to ensure compliance and achievement of targeted plans.
Regional UW Director
Liberty Mutual Insurance / Gleen Allen, VA
Vice President Personal / Commercial UW
Alfa Alliance Insurance / Glen Allen, VA
Led book of business profitability of $200M in Personal Lines and in $30M Commercial Lines. Created substantial pricing strategies, underwriting guidelines, and business initiatives through data analysis and predictive modeling. Analyzed methodologies and procedures for relevancy while reengineering internal and external operational systems to reflect updated changes. Oversaw Department of Insurance Complaints for TN, VA, and NC.
Business Intelligence Manager
Argo Group / Colony E & S / Glen Allen, VA
Conceptualized and devised analytics for underwriting, claims, and accounting systems while investigating and recreating system requirements to support specifications for Excess & Surplus insurance system.
Education
Elizabeth Seton College
Bachelors of Science / Business Administration, Marketing
Skills
