Michael Kalmakis

Mike Kalmakis

Senior Director, Product Management

Boston, MA
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Summary

Product management innovator with experience managing teams in crafting artificial intelligence and big data SaaS solutions for businesses and consumers. A highly technical and creative leader comfortable speaking directly with customers, digging deep into the data, and collaborating with the executive team to identify market opportunities, devise business strategies, implement internal processes and develop a product vision that fulfill the company’s objectives.

Experience

2016 Apr - Present
Senior Director, Product
BRANDWATCH / Boston, MA

We provide consumer insights driven by artificial intelligence and the world's largest archive of social media content

  • Manage team of product managers crafting user facing & API features that leverage machine learning and other data analysis techniques to synthesize understanding from vast troves of text and image based content

- Lead quarterly roadmap planning & deliver updates to key customers, helping to increase logo retention by 10% in 2017

- Drive product-engineering org structure and resource investment decisions; increased feature delivery by 3x in 2016

- Oversaw introduction of machine vision capabilities & new API products, helping firm's 2017 revenue growth reach 30%

- Rebuilt infrastructure for public API data collection, increasing daily collection capacity by over 10x

  • Partnerships director for premium data vendors and all inbound/outbound API integrations

- Manage company data budget, reduced expenses by 20% post-merger and increased daily post additions by 100MM

- Negotiated data contracts and product integrations with vendors including Twitter, Reddit, LexisNexis and FullContact

  • Crimson Hexagon increased 2016-2018 CAGR to 25% prior to its merger with Brandwatch in October 2018
2013 Oct - 2016 Feb
Senior Product Manager
SPOTIFY / Somerville, MA
  • Product owner of Spotify radio, a product offering 300MM+ customized datasets of musical content, updated daily

- Grew monthly radio users 81% via overhaul of product content mixes and UX/UI across iOS, Android and desktop apps

- Introduced personalization of content within playback streams, increasing time spent by 10% and daily users by 5%

- Performed analyses of A/B test results to facilitate continuous improvement of new and existing features

- Evaluated natural language processing algorithms & machine learning audio analysis used to create knowledge graph

  • Sr. product manager at The Echo Nest; helped grow firm value from $80MM to the Spotify acquisition value of $125MM
2011 Nov - 2013 Oct
Product Manager
TRAVELCLICK / New York, NY
  • Managed the PMS Integrations product team, a group of product management and integration certification specialists
  • General Manager & Product Designer of API / Web Services business which processed $1.73B in annual transactions

- Improved service uptime by 86% via strategic platform investment and targeted enhancements

- Authored new XML standard and oversaw infrastructure redesign, increasing system capacity by 7x

- Grew revenues 40% by doubling vendor network, restructuring pricing tiers & driving call center outreach campaigns

  • Product lead for iHotelier reservation and distribution SaaS platform which generated $89MM in annual revenues
  • Firm acquired in 2014 by Thoma Bravo for $930MM from Genstar & Bain Capital, a 3x increase over 2007 purchase price
2009 Nov - 2011 Sep
MBA Intern
NYU STERN FULL-TIME MBA PROGRAM / New York, NY
  • AOL VENTURES - Performed market research, built capitalization tables, and drafted briefs on potential investments
  • BETTERFLY - Managed product team in a re-design of site offerings; devised new revenue generating strategies
2008 May - 2009 Aug
Project Manager
MTV NETWORKS / New York, NY
  • Managed all project work for two independent engineering teams representing over $2.1MM in annual resources
  • Integrated web analytics & social features into sites with 50MM MAU; created Content Management System for 350+ sites
2005 Aug - 2008 May
Project / Product Manager
EMI MUSIC / New York, NY
  • Enhanced efficiency of the global supply chains used to digitize the world's largest collection of recorded music
  • Increased throughput of audio & mobile streams by 210% via infrastructure projects across Europe, Asia & Americas
  • Led offshore development of $1MM order management portal, delivering 3000 products to 400 partners per month

Education

2011
NEW YORK UNIVERSITY - Stern School of Business
Master of Business Administration / Entrepreneurship & Innovation, Marketing, Entertainment, Media, & Technology
2002
Cornell University
Bachelor of Science / Operations Research & Industrial Engineering

Skills