Meghan Davey
Owner of Sedizioso-On-line ecommerce at Luxottica, Mid-Atlantic statesZales CorporationWetseal IncThe Children's PlaceOld Navy, Gap IncMacy's East
Summary
Polished ,energetic and driven professional with than twenty years managing retail environments ranging from department stores to specialty store environments. Proven success in capitalizing on growth opportunities. Recognized for delivering unparalleled customer service, as well as for developing a legacy of talent as a result of effective training, acute business acumen skills, and operational excellence. Excellent written and verbal communication skills. Proficient in MS Office (Word, Excel, PowerPoint, Outlook). DCA certified. Areas of skill include the following:
building Highly Effective Teams
leadership Development
implementation of Operational Efficiency
strategic Planning
performance Management
critical Thinking
focused Team Priorities
visual Merchandising
assortment & Allocation
leading & Influencing Change
Experience
Owner of Sedizioso-On-line ecommerce
Luxottica, Mid-Atlantic statesZales CorporationWetseal IncThe Children's PlaceOld Navy, Gap IncMacy's East
❖ Researched market competitors, identified niche markets with profit potential as well as industry trends to identify potential new products and services
❖ Formulated a comprehensive bank approved business plan complete with clear sales targets and pl forecasting
❖ Built collaborative relationships with sub-contractors and vendors; negotiated delivery times, wholesale cost and co-op marketing
❖ Developing plan for new mobile/app site and full product lifecycle strategy, to increase site customer conversion
❖ Analysis of site analytics and testing to drive growth of KPIs, in addition, improved user engagement and abandoned cart conversion
❖ Crafted SEO stragedy and campaigns to grow new user base and improve brand awareness
❖ Built affiatiate and referral program to spur growth; integrated several third-party technologies, site search and email marketing to go new traffic
❖ Crafted and implemented strategy for all creative aspects of business; photography, packaging, branding and merchading
Regional Director of Operations/ Acting Zone Vice President
Luxottica, Mid-Atlantic states
❖ Responsible- overseeing the functional link between 41 retail stores, 41 optometric practices and quality manufacturing functions, annual volume 68 million retail/28 million practice volume, totaling 131 million
❖ Leading a team of 5 area managers, 2 managing doctors, regional training manager, manufacturing regional manager and eyecare regional
❖ Exceeded goal in all key priority metrics; eye exam growth, warranty, training saturation, management retention, operational audits, customer email capture, lowest customer return percentage, gross margin and EBIT
❖ Delivered highest net profit (raw dollar) performance through streamlining operational efficiency, contract renegotiation, customer conversion and census/payroll management; yielding an additional 5 million in EBIT
❖ Delivered positive LY volume growth of 5%, year over year producing over a million dollar in annual sales versus company decline
❖ Delivered top conversion growth, exceeding goal for 4 straight years, through talent selection, coaching effective floor leadership and scheduling analysis; crafting best practices implemented company-wide
❖ Delivered top net promoter results in brand, establishing clear priorities, accountability and alignment around selling and service culture
❖ Identified as Vice President succession, recognized by senior leadership for talent development and highest management retention.
❖ Effectively collaborating with doctors; developing business strategies to positively impacting patient experience resulting in an increase of patient retention by 38%
❖ Responsible for leading key zone/company initiatives such as; bi-annual talent review, workforce management initiatives, product data analysis influencing company direction and policy.
❖ execution tools to support flawless implementation of key initiatives to maximize volume on region/zone level
❖ Recognized by senior leadership for influence and mentorship of peer group supporting their leadership growth
❖ Responsible for the negotiation and compliance of doctor sub-lease contracts in collaboration with legal and eyecare teams
❖ Responsible for the over sight of real estate holding and quarterly capital expenditure for expansions, acquisitions and remodels
❖ Delivered highest raw dollar and transaction percent OneSight nonprofit donations goals; illustrating the degree of team's engagement
Senior District Manager, Regional Director
Zales Corporation / New York
Managed all aspects of operations and sales for the company's highest volume NY Metro market, inclusive of 15 stores, 2 additional
districts totaling 43 stores as well as jewelers and special events team totaling 70 million in sales volume
❖ Returned NYC market to profitability for the first time in company's history through managing gross margin, effective expense management, product assortment and payroll management
❖ Posted best performance in company to sales plan for 2011 and 2012 fiscal years
❖ Maintained a culture of high quality service, posting top service levels/scores of in brand through clienteling, truck show and other special events
❖ Test market for company merchandise strategies on an ongoing basis; including marketing, pricing, visual presentation and training tools
❖ Hosted brand wide training sessions for district manager and store manager levels coaching selling performance, talent management, managing conflict as well as recruiting selling focused talent
❖ Formulates and executes structured action plans addressing poor performers, business trends, and store standards, while leveraging corporate business partners as needed.
❖ Achieved 10% increase year over year in comp performance; through focused performance management merchandise strategies, talent assessments and performance management, and consistent execution.
❖ Promoted two managers to district manager level and exceeding company retention goal by 90%
❖ Achieved highest credit performance in company, reduced guest complaints by 75%, and posted best gross margin in the Northeast.
❖ Created scheduling system used company-wide and structured on-boarding system for store management and jewelry consultants.
Northeast Regional VP
Arden B/Wetseal Stores / New York
❖ Managed 8 district directors, 3 visual managers, 26 Arden B, 72 Wetseal stores in 8 states, and an annual volume of $125 million.
❖ Assessed and upgraded talent quickly, resulting in significantly better store standards, comp performance, and wage cost reduction.
❖ Implemented structured processes and efficiencies for improved merchandise flow and backroom operations that were later leveraged company-wide.
❖ Developed strategies relative to both the competition and consumer needs regarding trends, pricing merchant/marketing direction, and sales programs.
❖ Developed and implemented district manager store visit guidelines used companywide to enhance quality of store visits.
District Sales Manager/Regional Visual Manager for Northern, NJ Area
The Children's Place / Boston
❖ Supervised the company's most visible market and tested all new initiatives with senior management and corporate partners.
❖ Managed all sales and operations activities as acting Regional Director, including managing 6 District Managers and an annual volume of $30 million.
❖ Achieved results top comp results, credit solicitation, and raw conversion results in zone. Also achieved highest company retention levels and developed bench for the District Store Manager/Store Manager role. Developed talent to allow 2 Store Managers to be promoted to District Store Manager.
❖ Wrote and implemented company training materials pertaining to the division of responsibility and manager on-boarding.
General Manager/Visual Manager Flagships
Old Navy, Gap Inc / New York
Promoted to Boston role as a result of demonstrating ability to manage diversity, impeccable store standards, and track record of driving results.
❖ Managed all operations and sales for a store of $16 million annually, achieved the highest comp growth in district at 12%, and supervised 3 additional stores.
❖ Developed 4 managers to eventually be promoted to general manager roles, developed bench team on all management levels, excelled in human resources and training manager assignments, and received award recognition from ZVP/RD for visual capabilities.
Group Manager/Visual Manager RTW
Macy's East / Brooklyn
❖ Managed all aspects of sales and operations for $22 million in annual RTW business, including 7 Managers. Also supervised men's area with $28 million in revenue per year.
❖ Lead several company initiatives in merchandising, union drives, and new store structures to increase revenue opportunities.
Education
Columbia University
Certificate in Advanced Business
❖ Columbia University- Certificate in Advanced Business 2009-2011
Columbia Unversity
Certificate in Advanced Business
❖ Columbia Unversity- Certificate in Advanced Business 2009-2011
Fashion Institute of Technology
Associate Degree in Fashion Merchandising Management, Fashion Merchandising Management
❖ Fashion Institute of Technology, New York Ny - Associate Degree in Fashion Merchandising Management, 1999
Montclair State University
, Human Resources Management
❖ Montclair State University, Montclair, NJ - 1993 - 1994
❖ Certified in Human Resources Management