Mary Cairo

Keeps current in all laboratory testing and processes according to SOPs, written policies and other pertinent materials.

Ensures optimum instrument performance with preventive maintenance, calibration, and QC review: according to established schedules and procedures

Monitor and troubleshoot complex problems that adversely affect test performance. Documents "best corrective action."

Report all critical results to floor.

Participates in the interview process, orientation, and training for new staff

Serves as a technical resource for other staff, troubleshooting problems based on in-depth knowledge of instruments

Monitors data for accuracy and verifies any questionable findings with thorough investigation and follow-through

Assists with other duties outside of assigned department

Manage instrument availability, supply inventory and restocking measures to maintain nonstop operations

Consistent cooperation and communication with co-workers to accomplish effective work-flow and TAT during high volume

Promote Laboratory policies and goals. Compliance with accrediting agencies. Maintain ASCP certification

Audits pre-analytical, analytical, post-analytical phases of testing for unexpected results, errors or process variance

Recognized for <0.03% error draw rate, 0% blood culture contamination and pain minimization strategies

Developed excellent customer service, phlebotomy and specimen processing skills in addition to those required to operate a Satellite Lab independently. Critical-thinking / Self- reliance / Communication / Empathy / Active Listening

University of Illinois at Springfield

2007 - 2009

Bachelor of Science

Major: Clinical Laboratory Science

Minor: Chemistry