Markis Nicholson, ACC

Markis Nicholson ACC

People Leader & Leadership Coach

Washington, DC
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Summary

Strategic human capital professional and certified executive coach with an extensive track record of 15+ years in leadership roles positioning organizations for growth and profitability through optimization of return on human capital and continuously re-aligning organizational, departmental and individual performance to organizational & personal strategic goals and objectives. I have successfully innovated processes around Talent Management, Organizational Development, Leadership Development, Diversity, Talent Strategy and Training coupled with a passion and commitment to quality, cost-effectiveness, efficiency and high ethical standards.

Experience

2015 May - 2020 May
Senior Manager, Human Resources and Talent Management Lead
PRICEWATERHOUSE COOPERS, LLC / New York, NY

Lead 1000+ diverse Partners and Staff across 14 business units for various human capital initiatives as well as partner with the Office of General Council to resolve escalated ethical issues. Supervise, direct daily activities and lead development for 15 human resource staff and act as relationship leader during an annual review process to evaluate staff and develop career strategies

  • Coordinated efforts to share talent across teams, engagements & business units, both locally and nationally for 3000 staff, to ensure a diverse work experience for all staff classes while ensuring engagement profitability and reducing temporary hiring.
  • Partner with senior regional and national leadership to develop, implement and drive business strategies to grow and maintain 7 unique specialty practices that contribute to positive revenue for the region and firm.
Led a multi-territory process across the U.S., Canada & Mexico to provide analysis and consultation, resulting in the appropriate assignment of staff to various business units-based background, skill set, revenue, and respective needs.
2018 Oct - 2019 Oct
Director, National Tax People Team
PRICEWATERHOUSE COOPERS, LLC / Washington, DC

Lead as National Tax Practice H.R. leader for technical and government branded Partners and Staff. Provided leadership to 5 national specialty groups across the U.S. and MX. Lead all Diversity & Inclusion efforts (review data, propose changes, coach others to bring D&I lens to all work), including diversity with talent acquisition, talent, development, succession planning, stakeholder negotiation, influence, and presentation, bi-monthly diversity reviews.

  • Implemented enhanced cross-functional performance management process to document and proactively address performance gaps creating a more productive and engaged workforce.
  • Partnered with and advised 20+ senior leaders/owners, business, and H.R. team to ensure the People strategy was appropriately implemented and tweaked based on the needs of the business unit and ensuring it aligns with and supports the company's strategic and growth objectives.
  • Lead and manage the full Talent Management lifecycle including year-end assessments, compensation, performance management and succession planning and workforce planning
  • One-on-one coaching and group coaching sessions including leading and facilitating various leadership development trainings for up to 500 Staff through Partner/Owner.
2017 Aug - 2018 Oct
Senior Manager, Human Capital Talent Strategy (Mexico)
PRICEWATERHOUSE COOPERS, LLC / Mexico City

Effectively managed global talent management projects, created learning models, and served as an organizational effectiveness consultant. Led US/MX human capital integration, alignment, and a full restructuring of the team for the country for 100+ HC staff and 4000+ Staff and Partners. Built new roles, job descriptions, SOP's, ratios, KPI's. Introduced diversity and inclusion to MX, developed strategy, and hired first diversity staff.

  • Designed and implemented a staffing model that had not existed in MX (in any of the big 4 in MX).
  • Devised a change management strategy to ensure a 90% adoption rate of global performance system to employees and executive leadership, including revising compensation strategy.
  • Designed people-focused financial efforts that increased territory revenue by 5% and reduced turnover by 6% while driving deeper employee engagement, including first-ever workforce planning model.
  • Implemented first-ever performance model and assessment strategy for MX to ensure global alignment with other territories and increase transparency.
2012 Nov - 2015 Jun
SENIOR MANAGER, Learning & Development, Regional Market Implementation Team Lead
PRICEWATERHOUSE COOPERS, LLC / New York, NY

Directed a staff of three Managers, twelve Trainers, and four Contractors. Conducted detailed training needs analysis, obtaining feedback from Key Market Leaders, Human Resources Leaders, Program Directors/Managers, Market Council Partners, and Market Implementation Leaders. Facilitated cross-functional teams with Key Opinion Leaders and business units to build consensus and support for positive change and employee development.

  • Collaborated with senior management to develop training and coaching initiatives and develop future leaders as part of a broader succession planning initiative.
  • Served as a Regional Team Lead, including the New York metro area, Midwest, Southeast, Mid-Atlantic, and Puerto Rico.
  • Changed the paradigm of training and talent development from a cost center to a value-added group by linking training to KPIs coupled with tools, mechanisms, and procedures to identify the next generation of leaders among the talent pool of leaders.
2019 Oct
Regional Market People Leader
PRICEWATERHOUSE COOPERS, LLC / Washington

As a member of the national executive leadership team, lead all Human Capital functions and business units for Pennsylvania, DC, Maryland & Virginia, supporting five thousand Partners and Staff covering 7 offices with budget responsibilities up to $110m for the area. Consult with external clients on firm diversity initiatives furthering the integration of client teams and development of client relationships.

  • Leverage data to create, innovate, implement and revise Diversity strategy for Partners and Staff coupled with executive coaching and customized training
  • Serve as a Member of the Executive Leadership Council consulting and acting as escalation point on all People matters including employee relations, ethics and general counsel-related items for the region.
  • Oversee, consult and advise on the full Talent Management lifecycle including year-end assessments, compensation, performance management and succession planning and workforce planning.
  • One-on-one coaching and group coaching sessions including leading and facilitating various leadership development trainings for up to 500 Staff through Partner/Owner.

Education

2020 - 2020
Western Governors University
BS Business Admin - Human resource Mgmt / Business, Human Resources
New York University
Professional Certificate / Training and Development, Advanced Hospitality Management & Operations, Advanced Hospitality Management & Operations

NEW YORK UNIVERSITY, New York, NY

Professional Certificate: Training and Development; Trainer as Consultant

Professional Certificate: Advanced Hospitality Management & Operations

Professional Certificate: Hotel Operations

Professional Certificate: Advanced Hospitality Management & Operations

Skills