Mark Eiland

Provide business advisory services to small and mid-size business owners looking to increase the value of their business while planning a future exit strategy.

Back rapidly growing businesses with an annual EBITDA in excess of $1 million to grow through acquisition by providing MA advisory services on raising growth equity/debt financing.

• Lead post-MA integration planning, execution and on-going management services.

• Secured equity funding in excess of $9 million for working capital and acquisition funding for client's growth through acquisition initiative

Responsible for employee recruitment, business development and the day-to-day operations of one of Prestige Financial Group's satellite offices.

Provide digital marketing consulting services to small and mid-size businesses looking to market their products and services on-line. Services included website development, social media management, search engine optimization (SEO), and email marketing.

Directed all aspects of worldwide IT infrastructure integration projects from due diligence research to managing the Project Management Office (PMO) for the integration of employees and IT infrastructures into existing IBM labs and data centers located in the U.S., Europe, and Asia Pacific.

• Lead MA IT infrastructure projects from due-diligence through post-acquisition integration for 19 global software company acquisitions ranging in revenue size from $5 million to $5 billion impacting over 1,500 IT employees in 20+ countries

• Lead educational initiative to provide training and documentation to 6,000+ newly acquired global employees on IBM IT compliance policies

• Optimized the global security compliance of 10,000+ servers worldwide with no impact to operations and transparency to the customers

Regional Manager, Tivoli Development Labs Data Centers

Implemented new processes to optimize the performance of 50 employees in the day- to-day operations and support of software development labs and data centers totaling approximately 4,000 devices in three locations supporting approximately 2,000 employees.

• Implemented new processes and procedures for handling customer requests which achieved 40% increase in customer satisfaction metrics and reduced customer escalations by 90%

• Achieved 99.6% system availability and 99.8% network availability

• Maximized a worldwide revenue budget of over $250 million and expense budget of over $10 million

Restructured the Agency's IT budget and strategic planning processes to ensure they met state government requirements.

• Led and contributed to statewide IT committees and initiatives as the Agency's IT executive.

• Responsible for representing the Agency in contract negotiations involving IT initiatives.

• Testified on Agency IT initiatives in Texas Legislative committee hearings.

Director of Information Technology Division

Restructured a division of 100+ employees and introduced new systems and processes to increase the performance and operational efficiencies of providing software development and day-to-day IT support to approximately 2,000 employees, resulting in a 35% reduction in overall support costs.