MARIE CLAIRE
Product & Project Management Leader
Summary
I am an accomplished, influential, and mission-driven leader with significant experience and success in product management, strategy development, and project leadership. I demonstrate expertise in optimizing operational processes and procedures to achieve enhanced performance and profitability. Customer-centric and focused, I am committed to establishing organizational vision, forging proactive collaboration, maximizing business value, and capturing all business objectives with consistency.
I develop, lead, and empower top-performing teams. I possess familiarity with wireframing, prototyping, A/B testing, usability, and customer research techniques. With excellent communication and interpersonal skills, I build and maintain effective relationships with diverse groups of colleagues, clients, and key stakeholders. Both affable and respected, I am recognized for my sound judgment, creative problem solving, key decision-making skills, and solid business acumen.
Experience
Director, Product Operations
Advanced Practice Strategies / Boston
Established strategy and roadmap for Obstetrics, Emergency Medicine, Medical-Surgical, ICU, and Patient Safety specialties within 2 product lines. Designed, communicated, and implemented dynamic strategies, standards, and process solutions in partnership with Engineering, Sales, Client Services, and other key stakeholders. Identified process optimization opportunities. Developed and led full-cycle project planning. Built highly productive, 6-member team accountable to quality and delivery of products.
• Oversaw $1M+ budget; directed forecasting, resource management, and effective contract development/negotiation
• Designed product lifecycle strategy; bolstered cross-functional alignment for optimal efficiency and productivity - increased product release cycle 50%
• Achieved 100% on-time delivery
• Implemented Agile (SCRUM) methodology - captured optimal team performance and alignment with Engineering/IT
• Scaled department deliverables from 4 hours to over 100 hours of deep clinical education content
• Championed rollout of software for time tracking, project management, and client relations management
Senior Project Manager
Advanced Practice Strategies
Collaborated with team in the development of GNOSIS, a next-generation eLearning platform. Recruited for project management and cross-functional leadership expertise; established standardization procedures and streamlined processes.
• Captured significant process enhancements: optimized onboarding processes and developed training opportunities with Human Resources; collaborated with Finance department to streamline invoice processing
• Excelled as Project Lead on re-design of flagship Obstetrics content for new online learning platform; restructured content from linear learning experience to more concise, customized learning experience
Operations Manager/Program Manager
D. E. Shaw Co / New York
Transformed Learning and Development department - from startup to fully functioning department. Liaised effectively between HR, Legal, and IT departments, and between program managers and external vendors. Enhanced cross-departmental processes and procedures. Supervised 5 direct reports.
• Implemented global Learning Management System (LMS) purchase and rollout; devised communications plan and materials to support rollout, recommended vendors, directed LMS global testing, and designed user interface
• Defined training strategy, designed future programs, enhanced global training capacity, and optimized productivity in collaboration with department head
• Established Learning and Development library to document processes and best practices; identified gaps in the Learning and Development system
• Integrated Human Resources orientation, global overview program, and introduction to the Learning and Development group systems and processes
• Excelled as effective Project Manager - developed comprehensive work plans and empowered team members
• Designed team Project Management training; coordinated Statistics and Probability training including logistics, communications, and evaluations
Manager, Monitor Media
Monitor Group / Cambridge
Excelled in hybrid role as operations manager, project manager, event producer, videographer, and video editor. Directed cross-functional teams in the design, development, and launch of media-related products for learning and development programs. Coached and mentored event production team.
• Spearheaded organizational transformation and reinvention into highly-profitable provider of broad-based, media-related services for global clients
• Increased revenue 117% and number of clients 10% (in just three years)
• Met all goals for productivity and delivery timelines; set up global network of vendors for satellite offices
• Designed and managed highly-customized Learning and Development programs for senior executives
Education
UNIVERSITY OF NORTH CAROLINA
Bachelor of Science, Marine Biology
Bachelor of Science, Marine Biology, French concentration
UNIVERSITY OF NORTH CAROLINA Wilmington, NC
Skills
