Marc Pope

Marc Pope

IT/IS Director & Technologist

Winston Salem, NC
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Summary

  • 30 years of real-world, enterprise IT and consulting experience spanning dozens of scenarios and industries
  • Ability to find solutions to complex problems quickly using a large base of knowledge, vendors and connections
  • Ability to explain extremely complex technology so others can understand, and use technology to better the company goals and achieve the best results
  • Relentless attention to details required to ensure the quality and uptime required in a highly data driven world.

Experience

2009 Jan - Present
Owner / IT Director / Consultant
Falcon Internet / Greensboro NC

Built a web hosting & IT consulting company from the ground up which includes one fully owned and managed data center in Greensboro, NC and another location in Charlotte NC with several racks of equipment colocated in Segra Data Center. Several large customer accounts with companies that have over $50M in sales annually. Built and managed hosted IT infrastructure in multiple cities. Services ranged from consulting, network design, IT security, purchasing, budgetary services, software development, web hosting, hosted PBX and much more.

2003 Oct - 2006 Sep
Director, Internet Services
Physicians Pharmaceuticals / Kernersville,
  • Responsible for company website maintenance and backend software development in Lasso, PHP, MySQL and Filemaker
  • Built highly custom software for order processing and sorting of 1,000s of orders daily that came from call center, internet and 3rd party systems.
  • Designed a payment processing system using Monetra that yielded sub 3 second authorizations, boosting productivity, increased order completions and customer satisfaction by multiple factors
  • Salary increased 350% in the 3 years I was employed here
  • Saved company in excess of $1M annually in the first 3 weeks of employment

Education

Self Taught
n/a

Took my first programming class when I was 8 years old. By high school, I was teaching the teachers the programming classes. When it was time for college, they were still teaching cobol and fortran and were behind the times. I learn new things EVERY day. IT is not only my work, it's my hobby. I take numerous online courses every month in programming, and follow dozens of websites and trends to stay up-to-date.

Skills