Marcelo Caputo
SVP Client Partner
Summary
PROFESSIONAL PROFILE:
Global Senior Leader with over 20 years of extensive experience driving revenue growth and strategic business development within Technology and Telecommunication industries in enterprise sales, strategic planning, customer success, marketing, and international business development. Demonstrated experience selling complex solutions, value selling, and/or consultative sales techniques. Experience and knowledge of SaaS-based architectures.
Adept at leading sales and customer success teams to establish long-lasting Enterprise B2B relationships across Europe, Latin America, U.S., & Canada, resulting in substantial company revenue growth. Passionate about Chief Revenue Officer roles as they allow me to integrate my expertise in sales operations, customer success, digital transformation, and technology innovation to drive organizational success and scalability in revenue growth, profitability, and resource efficiency.
LEADERSHIP STYLE:
Client-centric, collaborative, and results-driven leader with nearly two decades of international remote team management experience. I employ a hands-on approach, leveraging metrics-driven strategies to achieve high performance and foster resilience in my teams
Experience
SVP Client Partner
Globant / Miami
Responsibilities:
- Strategically lead a portfolio of Fortune 500 US clients, driving business development and account strategy to deliver optimal digital solutions for clients such as Coca-Cola, Mastercard, VISA, GE Digital, Santander, Scotiabank, Fedex, UPS, Akamai, Millicom, SVB, Mapfre, among others.
Achievements:
- Signed four Global MSA as a preferred vendor with VISA, Mastercard, Coca-Cola and Silicon Valley Bank.
- Developed P&S at Yellow Pepper, a VISA Direct affiliate for cross-border payments.
- Closed a partnership agreement with Mastercard for providing our Lightning / Blockchain wallet service.
- Built a Rick Management service for the 200 tier 2 banks for VISA Latam
CEO
Igenomix / Miami
VP Global Customers
Veritran / Miami
Responsibilities:
- Established and managed the Global Account Team, serving multinational banks including Citibank, BBVA, and Santander, while spearheading partnerships with Accenture and GFT.
Achievements:
- Received the certification in the Token Service Provider Program with Visa and MasterCard.
- Developed new BBVA and Citibank mobile banking applications.
CEO Latm
5Barz / Miami
Responsibilities:
- Led international expansion into Latin America, securing contracts with major carriers like Telefonica and TIM Brazil, and securing $10 million in funding commitment from Blackstone Investment Banking.
Achievements:
- Signed two collaborative agreement with Telefonica for testing in Mexico and Brazil,and TIM Brazil.
- Built a two-year business plan a detailed budget, including sales, expenses, human resources, and capital requirements.
CEO
Telefonica USA / Miami
Responsabilities:
- Transformed company operations into positive cash flow within three years, achieving 15% revenue growth and doubling sales to $260 million, while expanding global operations.
- Improved brand awareness and developed a positive 4 million cash flow of $200 million P&L in the U.S. market.
- Expanded global operations into Sweden, Netherland, Switzerland, Italy, China, and Singapore for $1 billion in revenue.
- Led a team of 8 (eight) direct reports, CFO, CTO, V.P. Sales, V.P. Marketing, V.P. Engineering, V.P. Pos Sales, Director Human Resources and Legal, Director, and around 400 indirect reports, 260 in USA and 140 in the rest of the world,
Achievements:
- Redesigned the company operations of the data center business to increase capacity by 50% and double customer base.
- Restructured 70% of the management team during the first semester 2011, implementing cost controls and new efficient processes, implement Salesforce CRM and collaboration Link tool for manage remoted teams.
- Doubled sales to $260 million within three years, signing new global contracts with G.M., Amazon, Nokia Solutions Networks, Coca-Cola, Zara, Walmart, John Deere, JPMorgan, Starbucks, and Intel.
- Increased brand awareness, achieving recognition in the Gartner magic quadrant for global telecoms operator in 2013.