MadhuShree Lakshman
Seeking a challenging position in Human Resource
Bangalore,India
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Profile:
Summary
HR professional with 4.6 years of progressive experience in staffing and operations. Expertise in Workday,recruiting full cycle from sourcing, screening, Vendor management, on boarding and off boarding, employee experience, payroll, Workday, Service Now, Audit.
Experience
2017
Jul
-
2020
Jan
Senior Client Service Representative
Adobe (PRO Unlimited) / Bangalore
Support workday environments
Problem analysis, determination and resolution
Incident, Service Request, Change and problem management
Developing and maintaining operational support documentation
Design, develop, test, deploy, support, enhance back-end integration solutions seamlessly to connect company enterprise systems.
Develop Workday integrations between new or existing systems, Develop Workday custom reports and enhancements.
Develop and document SOPs, requirements, technical, functional and non-functional specifications, and implement solutions.
Document end to end business processes supported by technical configuration.
Analyse and recommend continued process improvements, implementation best practices and system enhancements to support customers, business strategies and operational needs including proactive review of existing implementations against industry best practices.
Collaborate with business stakeholders, project team, other teams to better support and optimize our HR business processes
Manage internal customer relationships and champion the employee and business stakeholder experience
Provide appropriate updates, reviews with users/stakeholders, partners and senior management
On call support for critical issues
2016
May
-
2017
Mar
Senior Recruiter-Key Accounts
SA Technology Inc [Client: Global Logic] / Bangalore
- Expertise in End-to-End Recruitment in various domains and technologies.
- Expertise in the areas of Sourcing, Screening, Shortlisting, Contract staffing, Permanent staffing. Interviewing, Salary Negotiation, Offer initiation, etc.
- Expertise in Mass Hiring, Client Handling, Vendor Management.
- Having excellent work experience in recruiting candidates from Junior Level to Delivery head.
- Possessing excellent communication and interpersonal skills.
- Ability to work comfortably under high pressure situations and constantly meet strict deadline schedules.
- Staffing: Preparing Requisition gathering template and sending it to be corresponding sourcing lead to initiate the sourcing. Short listing the profiles sourced and sending it to the respective hiring managers.
- Hiring inputs: Meeting hiring managers to understand niche skill profiles.
2015
May
-
2016
May
Staffing Specialist
Rapid Global Business Solutions India / Bangalore
- To understand and define IT skill requirements to the delivery teams and Liaison between client companies and the Delivery teams - Recruiters, Payroll and processes, Employee Relations team and single point of contact (SPOC)for both client and internal teams. Building and maintaining relationships with clients and meet the active Headcount.
- Majorly met SLA’s with Client and always provided the requirements within TAT. Sourced relevant profiles from different sources like job portals.Coordinated with the Hiring Managers and the candidates for interview scheduling on regular basis
- Handled recruitment coordination for Onboarding processes for Campus Hire
- Coordinated in Weekday and Weekend Hiring events
- •Used CATS and Vendor Management System (VMS) as Global internal database.
Education
Vijaya College
Bangalore
Skills
