larry blazyk

Managed global data centers, servers, database, security, data and voice network, help desk, mobile, SAP, AMS, end user services, IT architecture, and vendor management with budget of $110M per year.
• Negotiated $850M global outsourcing contract with AECOM, by offering better service levels, reducing cost, and provided flexible hybrid cloud services.
• Implemented Personas, VDI and Watson Chat, improving customer service and reducing cost.

Primary focal point and owner for all activities on a large global complex IT outsourcing contracts. Accountable for meeting revenue, profit, and growth objectives and for improving overall customer satisfaction targets. Responsible for building and maintaining strong client relationships at all levels with the objective of being a trusted business partner. Proactively work with client to identify their business objectives, priorities and directions, critical success factors and applies this knowledge to establish and implement an Account Strategy. Translate customer requirements into formal agreements, establishing specific solutions, and leading the efforts that culminate in client acceptance of the results. Have overall responsibility for their contractual cost, schedule, and contractual deliverables. Manage all IBM resources and coordinates client resources to deliver services and solutions to support the client organization.

Managed global data centers, servers, database, security, data and voice network, help desk, mobile, SAP, end user services, IT architecture, and vendor management with budget of $60M per year.
• Implemented Watson cognitive solution, improving insights and action.
• Improved customer security using Bigfix, QRadar and X-Force, controlling threat risks.

Oversaw $505M divesture of call centers which included 32K employees, 8K contractors, and 5K vendors across 36 countries.
• Negotiated $95M worth of add-on agreements which included complex software and network redesign.
•Transferred business within committed timeframe with no disruptions in service by implementing strong governance, well-documented roadmap, and timelines agreed to by all parties, with weekly breakout meetings reviewing progress and issues. Achieved a perfect 10 out of 10 customer satisfaction rating.

Managed global data centers, mainframes, servers, database, security, data and voice network, help desk, mobile, SAP, AMS, end user services, site support, IT architecture, and vendor management with budget of $40M per year.
• Implemented Hybrid cloud solutions, reducing cost and improving reliability.
• Employed managed mobility service including BYOD, reducing security risks and mitigating complexity.
• Renegotiated contract to addressing customer concern, devising agreeable solution for all parties.
• Successfully completed a $20M mainframe refresh with no customer impact.

Managed global data centers, mainframe, servers, database, security, data and voice network, help desk, e-Business, mobile, SAP, AMS, end user services, IT architecture, and vendor management with budget of $110M per year.
• Negotiated $550M contract extension by offering better service levels, reducing cost, and including additional hardware, software and consulting services.
• Implemented cloud solutions reducing cost, improving reliability, and increasing system flexibility.
• Reduced web host costs and improved delivery performance, driving increased value for client.

Managed global data centers, servers, database, security, data and voice network, help desk, mobile, SAP, AMS, end user services, IT architecture, and vendor management with budget of $30M per year.
• Improved customer satisfaction within 1st 16 months and achieved account reference by implementing strong corporate governance and well-documented processes and procedures for business and IT to follow.
• Leveraged IBM’s global resources, reducing legacy spending for Flint Ink 40%+ through worldwide IT optimization while maintaining superior service level attainment.
• Directed technical redesign and implementation of client’s global network, improving reliability, increasing performance, and reducing costs.
• Achieved perfect 10 out of 10 customer satisfaction rating for exceeding client’s expectations in service delivery and cost savings.

Managed service delivery team of 600+ IT professionals supporting mainframes, midranges, database, security, IT architecture, vendor management, and e-business for 20K+ sites with budget of $130M per year.
• Implementation $40 million Advanced Internal Recovery solution exceeding business requirements.

IT Consultant to Bank One for the merger of Bank One with NBD and First Chicago banks which created Chase Bank.
Served as Project Executive, technical advisor, and lead integrator for multiple financial entities in the development of year 2000 infrastructure testing strategies.
• Negotiated a $1.3B outsourcing IBM deal with Chase bank.